promoting it careers€¦ · it hiring trends – march, 2006 robert half technology (rht) it...
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1© 2006 Cisco Systems, Inc. All rights reserved. Cisco Public
Promoting IT Careers
Dr. Peter J. Joyce, Cisco SystemsWorkforce Development Manager
2© 2006 Cisco Systems, Inc. All rights reserved. Cisco Public
Agenda
• IT Workforce Puzzle• IT Skills Rubik’s Cube• Opportunities/Tools for Promoting
IT Careers
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The IT Workforce Puzzle
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What was the total number IT workers in 2005?
A. 2.1 million
A. 2.1 million
B. 10.4 million
B. 10.4 million
C. 3.5 million
C. 3.5 million
D.Can’t tell, IT workers have
weak math skills
D.Can’t tell, IT workers have
weak math skills
** National Association of Computer Consultant Businesses http://www.naccb.org
5© 2006 Cisco Systems, Inc. All rights reserved. Cisco Public
What was the total number IT workers in 2005?
A. 2.1 million
A. 2.1 million
B. 10.4 million
B. 10.4 million
C. 3.5 million
C. 3.5 million
D.Can’t tell, IT workers have
weak math skills
D.Can’t tell, IT workers have
weak math skills
** National Association of Computer Consultant Businesses http://www.naccb.org
6© 2006 Cisco Systems, Inc. All rights reserved. Cisco Public
What percentage of IT workers work in IT-reliant companies?
A. 79%A.
79%B.
50%B.
50%
C. <10%
C. <10%
D.Trick – no IT jobs in
any company
D.Trick – no IT jobs in
any company
** Information Technology Association of America http://www.itaa.org
7© 2006 Cisco Systems, Inc. All rights reserved. Cisco Public
What percentage of IT workers work in IT-reliant companies?
A.79%A.
79%B.
50%B.
50%
C. <10%
C. <10%
D.Trick – no IT jobs in
any company
D.Trick – no IT jobs in
any company
** Information Technology Association of America http://www.itaa.org
8© 2006 Cisco Systems, Inc. All rights reserved. Cisco Public
From 2000 to 2004, the number of incoming U.S. undergrads planning to major in computer science dropped by
A. 60%A.
60%B.
10%B.
10%
C. 20%C.
20%D.
2 students(they could not get visas)
D.2 students
(they could not get visas)
*** Computing Research Association 2006 www.cra.org/statistics
9© 2006 Cisco Systems, Inc. All rights reserved. Cisco Public
From 2000 to 2004, the number of incoming U.S. undergrads planning to major in computer science dropped by
A. 60%A.
60%B.
10%B.
10%
C. 20%C.
20%D.
2 students(they could not get visas)
D.2 students
(they could not get visas)
*** Computing Research Association 2006 www.cra.org/statistics
10© 2006 Cisco Systems, Inc. All rights reserved. Cisco Public
How many jobs is the computer industry expected to add between 2004 and 2014?
A. 100,000
A. 100,000
B. 750,000
B. 750,000
C. 1,000,000
C. 1,000,000
D.Lots of jobs – only
overseas!
D.Lots of jobs – only
overseas!
*** US Dept of Labor 2005 ftp://ftp.bls.gov/pub/news.release/ecopro.txt
11© 2006 Cisco Systems, Inc. All rights reserved. Cisco Public
How many jobs is the computer industry expected to add between 2004 and 2014?
A. 100,000
A. 100,000
B. 750,000
B. 750,000
C. 1,000,000
C. 1,000,000
D.Lots of jobs –
overseas!
D.Lots of jobs –
overseas!
*** US Dept of Labor 2005 ftp://ftp.bls.gov/pub/news.release/ecopro.txt
12© 2006 Cisco Systems, Inc. All rights reserved. Cisco Public
IT Hiring Trends – March, 2006
Robert half Technology (RHT) IT Hiring Index and Skills Report,
• 12% of CIOs intend to expand their IT departments in Q2 2006, while just four percent plan staff reductions.
• CIOs at the largest firms (1,000 or more employees) forecast the strongest employment growth.
• Help desk/end-user support is the hottest job category within IT departments.
• The West North Central states (Iowa, Kansas, Minnesota, Missouri, Nebraska, North Dakota, South Dakota) lead the nation in hiring optimism.
http://www.cioupdate.com/career/article.php/3590496
13© 2006 Cisco Systems, Inc. All rights reserved. Cisco Public
Projected Growth by IT Job Category
#1 Network Systems and Data Communications Analyst
CNNMoney.com – Top Ten Jobs
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IT Is Not Going Away…But The Worker Profile Changes
• The focus and nature of IT employment will change dramatically from blue-collar, technical-based skills to more white-collar management and design-centric positions.
• However, to prosper in the more mature IT world, executives and colleges need to revitalize the image and development path so that talent will be available to support its increasingly critical responsibility.
Forrester, May 2006
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Take Away Message
• Information Technology is not going away• IT workforce is at an all time high• Dot.com is now mainstream• Economic Development, Employment, and Education
are now connected
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IT Skills Rubik’s Cube
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Preparation for Today’s IT Jobs – Lessons Learned
Networking Strategic Recruiting Events
• 15 total events - 9 events this fall and 6 last month
• Engaged 79 companies and 223 candidates
Fall: 43 companies and 140 candidates
May: 36 companies and 83 candidates
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Defining Skill Demand Is A Complex Puzzle
© 2003, Cisco Systems, Inc. All rights reserved.Presentation_ID 181818
19© 2006 Cisco Systems, Inc. All rights reserved. Cisco Public
Defining Skills Demand Is A Complex Puzzle
Presentation_ID 191919© 2003, Cisco Systems, Inc. All rights reserved.
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Advanced Technologies Lead the Way
Move over…Routers and Switches!
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Companies gearing up faster Wi-Fi
In-Stat predicts that worldwide Wi-Fi service revenue alone will jump from $969 million in 2005 to $3.5 billion in 2009.
The Daily Advertiser, May 2006; http://theadvertiser.gns.gannettonline.com/apps/pbcs.dll/article?AID=/20060511/TECH03/602150604/1001/tech
22© 2006 Cisco Systems, Inc. All rights reserved. Cisco Public
Merging of Technical and Business Skills
When evaluating candidates for IT positions with your firm, has the importance you place on knowledge of business fundamentals, such as accounting, finance and general operations, increased, decreased or stayed the same in the last five years?”
Their responses:Increased 41%
Stayed the same 54%
Decreased 3%
Don't know 2%
http://www.roberthalftechnology.com/portal/site/rht
23© 2006 Cisco Systems, Inc. All rights reserved.2006 AVP template Cisco Confidential
• “Technology is integrated into all aspects of business, which means technical aptitude alone will not suffice for IT candidates. Employers need professionals who can work and communicate effectively with colleagues in all departments. IT professionals who know the industry and business, and can demonstrate their understanding of the company’s core processes, customer base and culture, are in the best position to land -- and keep -- the best jobs.”
• Katherine Spencer Lee, • Executive Director of Robert Half Technology
24© 2006 Cisco Systems, Inc. All rights reserved.2006 AVP template Cisco Confidential
The Haunting Soft Skills1992 SCANS Still Apply: 5 Workplace Competencies
ResourcesIdentifies, organizes, plans, and allocates resources
• InterpersonalWorks with others
• InformationAcquires and uses information
• SystemsUnderstands complex inter-relationships
• TechnologyWorks with a variety of technologies
Secretary's Commission on Achieving Necessary Skills (SCANS) http://wdr.doleta.gov/SCANS
Presentation_ID 242424© 2003, Cisco Systems, Inc. All rights reserved.
25© 2006 Cisco Systems, Inc. All rights reserved. Cisco Public
Technical Resume
Highlight the Cisco focus
• Include names of courses completed
• Include skills outlined on Course Completion Certificate
• Include certifications
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The 30 Second Pitch
Short, concise, less is more
Be able to differentiate yourself
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Follow-up
• Maintain Relationships
• Stay Connected
• But there’s a “Fine Line”between “enough and “too much”
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Take Away Message
• Extreme Competition• Advanced Technologies Is
Essential• “Leading Skills”• Must be Proactive!
29© 2006 Cisco Systems, Inc. All rights reserved. Cisco Public
Promoting IT Careers
Career Development and Job Placement Initiatives for students and alumni
30© 2006 Cisco Systems, Inc. All rights reserved. Cisco PublicPromoting IT Careers
Promoting IT Careers in the U.S.
A career development and job placement strategy designed to:• Increase student awareness of networking and IT career
pathways
• Dispel perception that there are no longer job opportunities in networking and IT
• Build relationships between Networking Academies and Cisco Channel Partners
• Create scalable modelsFor launching our students and graduates into networking and IT careers
For meeting the hiring needs of our Channel Partners
31© 2006 Cisco Systems, Inc. All rights reserved.2006 AVP template Cisco Confidential
HIGH SCHOOL COMMUNITY COLLEGE COLLEGE/UNIVERSITY
Job Shadow Day
Internship/Short Term Projects
SE Volunteer Program
SE Mentoring
NBA Project
Virtual Field Trips VODs
21st Century Schools Interns
NetWork Events
Channel Partner Engagement and Scalable Online Tool for Job Placement (TBD)
Career Connection Job Board
Articulation Agreements and Dual Credit
ASE/ASR Program
All Academy Day
• Affinity Groups
• WAN
• CBEN
• CONEXION
• Sales Organization
• Channels Team
• Systems Engineers
RELATIONSHIPS
Awareness / Experiential
Learning
Placement / Advancement
BE-PRO
AD-PRO
Focus on Student Success: Promoting IT Careers
Skills USA/Skills Canada
32© 2006 Cisco Systems, Inc. All rights reserved. Cisco Public
Groundhog Job Shadow DayCisco Team Engagement
Total Individual Volunteers = 182
Total Hours = 1059
Total Match to Junior Achievement of America = $10,590
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Groundhog Job Shadow Day
http://cisco.com/go/promoteitcareers
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Groundhog Job Shadow Day
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Groundhog Job Shadow Day
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Groundhog Job Shadow Day
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Register Your Job Shadow Day Event Register Your Event
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All Academy Day Toolkit
383838© 2003, Cisco Systems, Inc. All rights reserved.Presentation_ID
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NetWork Strategic Recruiting Events
• Cisco Sales Team
• Partners
• Host Academy
• Academies
40© 2006 Cisco Systems, Inc. All rights reserved. Cisco PublicPromoting IT Careers
Account Team Support
PartnerHiring Needs
Strong Academies,Host Academy
Pool of “Qualified”Candidates
Pool of postsecondary Academies teaching CCNA 4 and above
Support of Regional Business Development Managers
Clear definition of skills, experience,
certification, education level
needed
Pool of Networking Academy students,
graduates and alumni
Steps to Event Success: What It Takes to Work
41© 2006 Cisco Systems, Inc. All rights reserved. Cisco Public
NetWork Strategic Recruiting Events http://cisco.com/go/promoteitcareers
42© 2006 Cisco Systems, Inc. All rights reserved. Cisco Public
Help Students and Graduates Stay Connected
Have them register for the Alumni Community
• Continued access to most current curricula• Career Development Tools and Resources• Career Connection Job Board• Industry news and updates
To register, log on to: www.cisco.com/edu/register/Visit the Career Connection job board: http://cc.netacad.net
43© 2006 Cisco Systems, Inc. All rights reserved. Cisco Public
Cisco.com Resources
• First register for Cisco.com access:http://tools.cisco.com/RPF/ register/register.do
• Cisco Learning Connection http://www.cisco.com/web/learning/le31/le46/learning_customer_e-learning_connection_tool_launch.html
• CCNA Cert. Prep Centerhttp://forums.cisco.com/eforum/servlet/PrepCenter?page=main
• Cisco Career Certifications http://www.cisco.com/web/learning/le3/learning_career_certifications_and_learning_paths_home.html
• Cisco Certification Community http://forums.cisco.com/eforum/servlet/CertCom?page=main
A handout with these resources and their URLs is available from your instructor
44© 2006 Cisco Systems, Inc. All rights reserved. Cisco Public 444444© 2003, Cisco Systems, Inc. All rights reserved.Presentation_ID
45© 2006 Cisco Systems, Inc. All rights reserved. Cisco Public
Career Fair Scorecard (Round 1 - Fall ’05) Location # Partners # Candidates # Hires # Second
Interviews# Partner
RepsPartner/
Candidate Ratio
Chicago, IL 5 14 2 1 5 3.5 to 1
Long Bch, CA 5 21 2 6 12 4.2 to 1
4.5 to 1
5.3 to 1
NYC, NY 5 22 1 2 6 4.5 to 1
Boston, MA 6 11 2 4 7 2.7 to 1
Mnpls, MN 6 11 2 5 11 1.8 to 1
Atlanta, GA 6 23 1 N/A 7 2.6 to 1Seattle, WA virtual matching)
4 3 1 1 N/A 1 to 1
3.1 to 1 avg
Fremont, CA 4 18 0 3 7
Phoenix, AZ 3 17 2 N/A 7
Totals To Date 43 140 13 20 62
46© 2006 Cisco Systems, Inc. All rights reserved. Cisco Public
NetWork Strategic Recruiting Events Scorecard To Date
Location # Partners Attending/Marketed # Candidates
Grand Rapids, MI (May 3) 4 (8) 12
Cleveland, OH (May 9) 7 (15) 13
Southern, CA (May 17) 7 (25) 18
Raleigh, NC (May 10) 7 (12) 17
Syracuse, NY (May 18) 5 (6) 8
Maryland/DC (May 19) 6 (10) 15
Totals To Date 36 83