promoting & improving safety culture in the medical sector tue lomond jackson f7.2... · 2015....
TRANSCRIPT
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Centre for Radiation, Chemical and Environmental Hazards
Promoting & improving safety
culture in the medical sector
Steve Ebdon-JacksonMedical Exposure Department
Health Protection Agency, UK
May 2012
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Safety culture?
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Heinrich’s accident triangle
Heinrich HW. Industrial
accident prevention; a
scientific approach, 1st
edn. New York: McGraw-
Hill Book Company, Inc.,
1931.
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Safety culture in medicine
Primum non nocere
- First, do no harm
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Radiation martyrs memorial - Hamburg
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Chernobyl
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Safety culture definition
“That assembly of characteristics and attitudes in
organisations and individuals which establishes that, as an
over-riding priority, nuclear plant safety issues receive the
attention warranted by their significance”
INSAG 1988
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Other definitions and observations
“The product of individual and group values, attitudes,
perceptions, competencies and patterns of behaviour that
determine the commitment to, and the style and proficiency
of, an organisation’s health and safety management”
HSC
“Organisations with a positive safety culture are
characterised by communications founded on mutual
trust…..and by confidence in the efficacy of preventative
measures”
ACSNI
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Radiotherapy
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When it goes wrong
Erythema from
Radiotherapy
treatment
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CT & interventional radiology
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Severity
of
Effect
Dose
Threshold
When it goes wrong…
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When it goes wrong…
Radiation Overdoses Point
Up Dangers of CT Scans
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Media attention
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How it happens
Reason’s ‘Swiss cheese’
model
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https://report.npsa.nhs.uk/rcatoolkit/course/iindex.ht
m
Influences
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How to promote safety culture- initiatives at all levels
• International – Directives
• National – Regulations
• Professional – Guidance
• Local – Practical approaches
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Safety culture definition
“The assembly of characteristics and attitudes in
organisations and individuals which establishes that, as an
over-riding priority, protection and safety issues receive the
attention warranted by their significance”
IAEA BSS 2011
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Promotion of safety cultureIAEA BSS 2011
Responsibility of Governments, Regulators, Management,
Professional Bodies and Individual Professionals
• Commitment
• Common understanding
• Support
• Participation
• Accountability
• Open communication
• Questioning and learning attitude
• Removal of complacency
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The Ionising Radiation
(Medical Exposure)
Regulations (IR(ME)R) 2000
& 2006. IR(ME)R implements
the European Communities
Council Directive on medical
exposure 97/43/Euratom.
UK regulation - IR(ME)R 2000
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“With hindsight, it is easy to see a disaster waiting to happen.”
“We need to develop the capability to achieve the much more
difficult - to spot one coming”
An organization with a Memory DoH 2000
UK guidance– “An organisation with a memory (2000)”
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UK sector specific guidance
37 recommendations
regarding safety culture
including
departmental culture
resources, structure and
working practices
safety management
patient & staff involvement
change management
quality assurance systems
national implementation
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Practical approaches
• Management support for development of safety culture
• Safety is integral to clinical practice and systems
• Top down, bottom up
• Living process
• “Rule of 3”
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Long way to go - tip of the iceberg…