JEFFREY D. MANSFIELD290 S. Milton AvenueGlen Ellyn, IL 60137

www.linkedin.com/in/jeffreydmansfieldwww.twitter.com/@jeffmansfld

630-858-3342(Home) jeffreydmansfield@gmail.com 630-804-7920(Cell)

AREAS OF EXPERTISE

Project and program management Process redesign and improvement

Project governance and portfolio management Waterfall and Agile development processes

Product management International / distributed teams Business needs assessment Commercial software/website development Vendor management Scrum framework

Project budgeting and financial management Requirements and use case development

PROFESSIONAL EXPERIENCEGUIDE IT March 2015 – July 2015Consultant|Program Management|Project ManagementProgram Manager for Aon Insurance initiative to replace existing surety bond system used internally and by external customers. Led team of twenty onshore and offshore consultants and Aon architects in analysis and design phase for new application. Created business case for development of application and submitted for governance approval. Implemented incremental release plan to address issues experienced with current waterfall

development process. Implemented Kanban process to manage use case and UI development. Reduced external vendor costs to absorb unplanned costs not planned in initial project funding.

TRANSDEV NA August 2014 – December 2014Consultant|Program Management|Project ManagementDeveloped strategy and plan to implement a Program Management function to deliver key initiatives to address industry disruption from new competitors. Reported to Chief Information & Strategy Officer. Increased transparency into current initiatives by implementing process to track time for all

technology employees. Screened project management candidates resulting in the filling of two open positions. Evaluated tools for managing agile projects and supporting project initiation processes.

TEKsystems May 2014 – July 2014Consultant|Program Management|Project ManagementProgram Manager for strategic initiative at Aon's K&K Insurance, the leading provider of sports, leisure and entertainment insurance products. Implemented program management function to coordinate efforts of multiple internal teams and an

external vendor on initiative to streamline policy rating and underwriting processes. Streamlined testing by establishing test scenarios, coordinating testing across applications, and

implementing a defect tracking process to increase transparency into testing status.

INDEPENDENT IT CONSULTANT|ACCOUNT MANAGEMENT July 2013 – May 2014Provided IT consulting services to non-profit organizations. Account Manager for a Taproot Foundation project to install Salesforce.Com to replace existing

membership database for a non-profit in Chicago.

JEFFREY D. MANSFIELD PAGE TWO630-858-3342(Home) jeffreydmansfield@gmail.com 630-804-7920(Cell)

THOMSON REUTERS January 2002 – August 2012Global provider of information for businesses and professionals in financial, legal, tax and accounting, healthcare, science, and media markets.Program Management|Portfolio Management|Project Management|PMO (2010 – 2012)Coordinated process, organization development, and strategic technology initiatives, reporting to the CTO and VP of Technology Strategy. Managed annual portfolio of $63M and a $78M IT budget. Managed program of internal teams and external vendor to deliver custom Intellectual Property

reporting solution that facilitated conversion of a major consumer product company from a competitor.

Led team of internal senior technologists and outside consulting organization on development of software component reuse process that identified $16M annual cost savings potential.

Established program management function to upgrade all healthcare product offerings to support new ICD-10 coding requirements.

PMO|Program Management|Portfolio Management (2007 – 2010)Implemented Program Management Office (PMO) for scientific business, managing organization and resources to provide project management services for all IT projects within three business units. Led cross functional team in preparation of annual project portfolio. Assembled and managed IT budget. Increased Senior Management transparency into project status, costs, and potential business

impacts by standardizing project management reporting processes across the business units. Achieved annual cost savings of $500K by consolidating Offshore Vendor Management activities

in PMO. Launched enterprise project management system that improved tracking of project costs and

contributed to a 22% increase in capitalization of software development expenses. Managed transition of offshore consulting work to new vendors when largest offshore consulting

vendor faced financial issues and was put up for auction.Program Management|Portfolio Management|Project Management (2002 – 2007)Managed project management team on major projects impacting customer-facing web applications for Corporate Markets business unit. Managed consolidation of operations of two recently acquired entities into Thomson Reuters’

European Data Center resulting in over $3M in annual cost savings. Program Manager of international initiative to develop and launch a replacement intellectual

property application that exceeded annual sales of existing products. Created and managed $28M project portfolio and IT budget for the business unit, working with

senior IT and business unit management to implement project portfolio management processes to support business unit strategy.

DELPHION, INC. January 2001 – January 2002Provider of global patent research web site for intellectual property market. Internet startup funded by IBM and ICG, achieved positive cash flow, and was acquired by Thompson Reuters in 2002.Project Management|Product ManagementManaged projects to implement new functionality and developed product requirements for analytical and visualization tools. Implemented and administered Salesforce.Com to support sales process and for capturing sales

leads generated from web site. Managed a major site upgrade that implemented numerous analytical and visualization tools.

Additional project management and software development experience at United Airlines, Motorola, CCC Information Services and internet startup company Whiplash.

JEFFREY D. MANSFIELD PAGE THREE630-858-3342(Home) jeffreydmansfield@gmail.com 630-804-7920(Cell)

EDUCATION AND CERTIFICATIONSBA, DePaul University, Chicago, IL

Product Management PMC Level II, Pragmatic MarketingCertified ScrumMaster Certification, Scrum Alliance

Certified Scrum Product Owner Certification, Scrum AllianceLean Six Sigma Green Belt Training, Chicago Deming Association Six Sigma Masters Program,

Naperville, IL

ORGANIZATIONSProject Management Institute, Member (Not PMP, PgMP or PfMP certified) 2014 – PresentPlan Commission, Village of Glen Ellyn, IL 2000 – 2007, 2013 – 2014

TECHNOLOGIES AND PACKAGES

Languages: Java, C, C++, Perl, PLSQLFrameworks: Spring, Google Web Toolkit, StrutsRDBMS: Oracle, PostgresSQL, MySQL, DB2Search Engines: Fast (Microsoft SharePoint), BRS (OpenText), VerityApplications: Microsoft Office, Microsoft Project, Clarity, Salesforce.com, WebSphere e-

Commerce Server, Jira, Bugzilla, CVS, Subversion (SVN), PVCS, Microsoft Sharepoint, TeamworkPM, InnotasVisualization: Inxight StarTree (Business Objects/SAP)PMO, PMI, PMP, PGMP, PFMP, project manager, project management, project managing, project lead, project leadership, lead project, manage project, Director PMO, Vice President PMO, PMO Manager, PMO Leader, program manager, program management, IT portfolio manager, IT portfolio management, IT finance, IT budgeting, IT Finance Management, IT Strategy, IT project management, IT Governance, IT Process design, SDLC, Software Development Life Cycle, project management certification, salesforce.com, web development, commercial software, agile, scrum, patents, intellectual property, IP, scholarly research, research, scholarly journals, science, research, R&D, research and development, transportation, travel, airlines, reservations, hospitality, hotels, product management, financial services, banking, insurance, insurance claims, credit, scrum master, scrum product owner, product management, product manager, ISV, software vendor, six sigma, six sigma greenbelt, business analysis, use case, business analystPMO, PMI, PMP, PGMP, PFMP, project manager, project management, project managing, project lead, project leadership, lead project, manage project, Director PMO, Vice President PMO, PMO Manager, PMO Leader, program manager, program management, IT portfolio manager, IT portfolio management, IT finance, IT budgeting, IT Finance Management, IT Strategy, IT project management, IT Governance, IT Process design, SDLC, Software Development Life Cycle, project management certification, salesforce.com, web development, commercial software, agile, scrum, patents, intellectual property, IP, scholarly research, research, scholarly journals, science, research, R&D, research and development, transportation, travel, airlines, reservations, hospitality, hotels, product management, financial services, banking, insurance, insurance claims, credit, scrum master, scrum product owner, product management, product manager, ISV, software vendor, six sigma, six sigma greenbelt, business analysis, use case, business analystPMO, PMI, PMP, PGMP, PFMP, project manager, project management, project managing, project lead, project leadership, lead project, manage project, Director PMO, Vice President PMO, PMO Manager, PMO Leader, program manager, program management, IT portfolio manager, IT portfolio management, IT finance, IT budgeting, IT Finance Management, IT Strategy, IT project management, IT Governance, IT Process design, SDLC, Software Development Life Cycle, project management certification, salesforce.com, web development, commercial software, agile, scrum, patents, intellectual property, IP, scholarly research, research, scholarly journals, science, research, R&D, research and development, transportation, travel, airlines, reservations, hospitality, hotels, product management, financial services, banking, insurance, insurance claims, credit, scrum master, scrum product owner, product management, product manager, ISV, software vendor, six sigma, six sigma greenbelt, business analysis, use case, business analystPMO, PMI, PMP, PGMP, PFMP, project manager, project management, project managing, project lead, project leadership, lead project, manage project, Director PMO, Vice President PMO, PMO Manager, PMO Leader, program manager, program management, IT portfolio manager, IT portfolio management, IT finance, IT budgeting, IT Finance Management, IT Strategy, IT project management, IT Governance, IT Process design, SDLC, Software Development Life Cycle, project management certification, salesforce.com, web development, commercial software, agile, scrum, patents, intellectual property, IP, scholarly research, research, scholarly journals, science, research, R&D, research and development, transportation, travel, airlines, reservations, hospitality, hotels, product management, financial services, banking, insurance, insurance claims, credit, scrum master, scrum product owner, product management, product manager, ISV, software vendor, six sigma, six sigma greenbelt, business analysis, use case, business analystPMO, PMI, PMP, PGMP, PFMP, project manager, project management, project managing, project lead, project leadership, lead project, manage project, Director PMO, Vice President PMO, PMO Manager, PMO Leader, program manager, program management, IT portfolio manager, IT portfolio management, IT finance, IT budgeting, IT Finance Management, IT Strategy, IT project management, IT Governance, IT Process design, SDLC, Software Development Life Cycle, project management certification, salesforce.com, web development, commercial software, agile, scrum, patents, intellectual property, IP, scholarly research, research, scholarly journals, science, research, R&D, research and development, transportation, travel, airlines, reservations, hospitality, hotels, product management, financial services, banking, insurance, insurance claims, credit, scrum master, scrum product owner, product management, product manager, ISV, software vendor, six sigma, six sigma greenbelt, business analysis, use case, business analystPMO, PMI, PMP, PGMP, PFMP, project manager, project management, project managing, project lead, project leadership, lead project, manage project, Director PMO, Vice President PMO, PMO Manager, PMO Leader, program manager, program management, IT portfolio manager, IT portfolio management, IT finance, IT budgeting, IT Finance Management, IT Strategy, IT project management, IT Governance, IT Process design, SDLC, Software Development Life Cycle, project management certification, salesforce.com, web development, commercial software, agile, scrum, patents, intellectual property, IP, scholarly research, research, scholarly journals, science, research, R&D, research and development, transportation, travel, airlines, reservations, hospitality, hotels, product management, financial services, banking, insurance, insurance claims, credit, scrum master, scrum product owner, product management, product manager, ISV, software vendor, six sigma, six sigma greenbelt, business analysis, use case, business analystPMO, PMI, PMP, PGMP, PFMP, project manager, project management, project managing, project lead, project leadership, lead project, manage project, Director PMO, Vice President PMO, PMO Manager, PMO Leader, program manager, program management, IT portfolio manager, IT portfolio management, IT finance, IT budgeting, IT Finance Management, IT Strategy, IT project management, IT Governance, IT Process design, SDLC, Software Development Life Cycle, project management certification, salesforce.com, web development, commercial software, agile, scrum, patents, intellectual property, IP, scholarly research, research, scholarly journals, science, research, R&D, research and development, transportation, travel, airlines, reservations, hospitality, hotels, product management, financial services, banking, insurance, insurance claims, credit, scrum master, scrum product owner, product management, product manager, ISV, software vendor, six sigma, six sigma greenbelt, business analysis, use case, business analystPMO, PMI, PMP, PGMP, PFMP, project manager, project management, project managing, project lead, project leadership, lead project, manage project, Director PMO, Vice President PMO, PMO Manager, PMO Leader, program manager, program management, IT portfolio manager, IT portfolio management, IT finance, IT budgeting, IT Finance Management, IT Strategy, IT project management, IT Governance, IT Process design, SDLC, Software Development Life Cycle, project management certification, salesforce.com, web development, commercial software, agile, scrum, patents, intellectual property, IP, scholarly research, research, scholarly journals, science, research, R&D, research and development, transportation, travel, airlines, reservations, hospitality, hotels, product management, financial services, banking, insurance, insurance claims, credit, scrum master, scrum product owner, product management, product manager, ISV, software vendor, six sigma, six sigma greenbelt, business analysis, use case, business analyst