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CWDS / Child Welfare Digital ServicesCWDS / Child Welfare Digital Services
Project UpdateMarch 2018
Digital Services & Support
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• CWDS Web (Development)
• CWDS Technology Platform (Development)
• CWDS Infrastructure (Development)
• Intake (Development)
• Certification, Approval and Licensing Services (CALS) (Development)
• Case Management (Development)
• Court Processing (Procurement)
• Eligibility (Planning)
• Resource Management• Financial Management• Administration
• Implementation Support Services (Active)
Dig
ital S
ervi
ces
Communications Update
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Keeping you in the know
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• Follow our blog for project updates
• Visit our Events calendar • Sign-up for our newsletter• Access event materials on
The Feed• Click on the Legacy or
CWS/CMS sites from our home page
We’ve been busy filling key positions and reorganizing teams on the project to optimize our performance and enhance our productivity.
www.cwds.ca.gov
Sprint Reviews & Solution Demos
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Sprint Review 2
Sprint Review 1
Sprint Review 3
Sprint Review 4
Internal, working meetings
Externally facing meetings
Stay tuned, solution demonstrations will be held as needed to highlight product releases and other key project feature updates
CWS-CARES Snapshot Implementation
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The Child Welfare History Snapshotgives users the ability to…
…search for people across CWS/CMS from a single field
…see that person’s current contact information and demographics
…see an at-a-glance summary of their combined CWS history
Additional Benefits• Reduce risk of introducing a new
system with the new infrastructure with a small, low-risk release
• Find and address issues early, based on feedback from real users doing real work
• Deliver value right away, without waiting for the Hotline release
In a fraction of the time it currently takes to do the same work in CWS-CMS.
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CWS-CARESImplementation Team
Supports you as your Organization prepares for and uses CWS-CARES.
Liaisons to Prepare for Change
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You’ll work with an Implementation Lead (IL)who is your liaison
with the CWDS Project
CWDS Project Implementation Lead
Organization Staff
Staff supporting implementation to CWS-CARES
Humboldt
Trinity
SiskiyouDel Norte Modoc
Shasta Lassen
PlumasTehama
Mendocino Glenn
LakeColusa
Sonoma
Nevada
Butte
Yuba
Sierra
El Dorado
Placer
Mono
AlpineAmador
Cala-veras
SanJoaquin
Tuolumne
Stanislaus Mariposa
MaderaMerced
SantaClara
San Benito
Monterey
Fresno Inyo
TulareKings
San LuisObispo
KernSan Bernardino
Riverside
ImperialSan
Diego
Orange
Sutter
Yolo
Napa
Marin
Sacra-mento
Solano
Contra Costa
Alameda
Los Angeles
SantaBarbara Ventura
SanMateo
SanFrancisco
SantaCruz
Snapshot Regional Implementation LeadsNorthern + TribesStefanie EscalanteDeborah Torpey
Bay AreaBarbara StreetKirsten Olesen
Mountain ValleyKristen FordererJessica HovdesvenJoyce Siller
Central ValleyDanette AndersonNick Wukich
SouthernChad HuffakerDaniel RinneKim MeisterLos Angeles: Katie Hastings
State (CFSD, CCLD): Carolyn Borden CWS-CARES Imp. Lead:Christina Yull CWDS / 10
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Name Region Email Phone NumberChristina Yull All [email protected] (916) 813-3075Stefanie Escalante Northern + Tribes [email protected] (510) 427-9281Deborah Torpey Northern + Tribes [email protected] (626) 840-9599Barbara Street Bay Area [email protected] (916) 616-8926Kirsten Olesen Bay Area [email protected] (530) 383-4031Kristen Forderer Mountain Valley [email protected] (916) 267-1370Joyce Siller Mountain Valley [email protected] (916) 716-7735Jessica Hovdesven Mountain Valley [email protected] (805) 440-7220 Danette Anderson Central Valley [email protected] (661) 332-2749Nick Wukich Central Valley [email protected] (415) 806-7701Chad Huffaker Southern [email protected] (916) 837-3250 Daniel Rinne Southern [email protected] (916) 806-8104 Kim Meister Southern [email protected] (707) 225-4819Katie Hastings Los Angeles County [email protected] (916) 743-5437Carolyn Borden State (CFSD, CCLD) [email protected] (916) 741-9517
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Snapshot coming soon
First statewide CWS-CARES release.
CWS-CARES
Snapshot Overall Rollout
Goes to Core County Reps working with Intake Team
Available to identified Core County staff
Rolled out during an Implementation Window to identified users
First Available to Core team
Extended to Core Counties
Available Statewide
Core County Representatives
Core Counties
Statewide Rollout
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Snapshot Overall Rollout
Goes to Core County Reps working with Intake Team
First Available to Core team
Core County Representatives1
20 staff (working with project) from the Intake Core Counties:• Butte• Fresno• Los Angeles• Ventura• Yolo
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Snapshot Overall Rollout
Available to identified Core County staff
Extended to Core Counties
Core Counties2
Identified staff from the Intake Core Counties:• Butte• Fresno• Los Angeles• Ventura• Yolo
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Snapshot Overall Rollout
Rolled out during an Implementation Window to identified users
Available StatewideStatewide Rollout3
Identified staff from the remaining 53 counties, State, and tribes
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Upcoming activities
Begin initial implementation activities.
CWS-CARES
Key Implementation Activities
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Readiness Planning
Snapshot Access
CWS-CARES Support
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Communications and Training3
Snapshot Kickoff Sessions• Snapshot overview• Rollout timing
• Bi-weekly Readiness Update Meetings
• In-person or webinar meeting• Readiness details• Support resources
• Org Implementation Team• Snapshot Coordinator• Trainer
• Org Preparation and Readiness• Readiness Checklist• Readiness Dashboard
Readiness Planning 1
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• User Registration• Snapshot user identification• User set-up and registration
• System Access• Testing connecting to system
Snapshot Access2
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• Communications• Project updates• Change readiness impacts
• Train the Trainer (TTT)• WebEx to Trainers• Org Trainers train users
• Training Materials• Intro to Snapshot Web-based Training
(WBT)• Login & Snapshot User Guide• Snapshot Demonstration Video
Communications and Training3
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• Support Processes• Role of local help desk
• CWS-CARES Service Desk• Methods to contact Service Desk
CWS-CARES Support4
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Where to find implementation materials?Implementation Portal: https://cwscms.osi.ca.gov
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CALS Update
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• Scope Review
• Facility & Home Search and Profile
Promotes the safety, well-being, and permanency of children and youth in the Child Welfare System through software that supports the county and state business processes for:
• certifying, approving, and licensing Resource Family Homes and Children’s Residential Facilities, and
• monitoring their ongoing quality as placement resources
CALS
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Assessing/Approving
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Managing/Monitoring
Resource Family HomesShort Term Residential Therapeutic
ProgramsFoster Family Agencies
Group HomesTransitional Housing
Temporary Shelter Care FacilitiesCrisis Nurseries
…and more
CALS
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Assessing/Approving
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Applicant RecruitmentApplication SubmittalApplication ReviewBackground ClearanceOnsite/In-Person EvaluationsCollection of Required Documents/FeesPreparation of Required Documents (including Written Report) Identification as a Placement ResourceDecision and/or Terms for Approval
Where we have started
Which includes these business processes:
CALS
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CALSAssess and Approve Resource Family HomesVersion 1 to include:• Facilities and Homes Search• Facility or Home Profile• Online electronic application (no portal)• Worker assignment of draft application• Track application review steps as work progresses, including
background check, home environment review, psycho-social• View draft/pending applications • View and print individual applications• Record contacts related to application review• Record completion of written report • Record decision
Where we have started, more specifically
Assessing/Approving
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Facility & HomeSearch and Profile
• Integrated results from CWS/CMS, LIS, and FAS
• All state and county licensed or approved placement resources
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Facility and Home Search
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Facility and Home Search
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Facility and Home Search
From LIS or CWS/CMS, depending on approving/licensing agency –until all is in CWS-CARES
From CWS/CMS – until all is in CWS-CARES
From FAS – until all is in CWS-CARES (currently exploring most useful information to display)
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Case Management Update
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• Emergency Placement
• Landing Page
• Child Profile/Client ID Page
• Lifelong Connections Finding Tool
PI4 OverviewCollaborating with Counties to design Emergency Placement functionality
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Case Management specific landing page that makes important and actionable
information available at-a-glance.
Landing Page
Functionality to support engagement with NREFM and relatives as life-long connections, child resources and
placement options.
Family Finding/ConnectionsChild Profile/Client ID Page
CWS-CMS Client ID page, updated with a focus on ease-of-use. The
foundation for child-centric features.
PI5 Overview: Features in Development Building the foundations of Emergency Placement
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Design Concepts used for County Feedback Development Done: Working Code
Case Management Landing PageFeatures and functionality suggested during Codesign Workshop
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Design Concepts used for County Feedback Development Done: Working Code
Read View of Child Profile/Client ID PageFeatures and functionality designed with county partners
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Design Concepts used for County Feedback Development Done: Working Code
Supporting Relative Placement & Lifelong ConnectionsCounty insights inform design for new family finding functionality
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Courts Update
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…And zoom in on one Court
• Can send and receive documents between CWS-CARES and the County Court Case Management System (CMS)
County Court CMS
Send Request
Send Response
Receive Request
Receive Response
CWS -CARES
Send Request
Send Response
Receive Request
Receive ResponseCWS-CARES
County Courts
County Court 58
County Court 2
County Court 1
Courts Interface
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CWS-CARES Court Process
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CWS-CARES Process for Petition Filing
Questions?
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Q&A
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• For Intake questions:• Wendy Christian, [email protected]
• For CALS questions:• Phoebe DeMund, [email protected]
• For Case Management questions:• Cindy Vatalaro, [email protected]
• For Courts questions:• Louis Cretaro, [email protected]
• For Project questions:• Tony Fortenberry, [email protected]• Bill Maile, [email protected]• Cathy Turner, [email protected]• Kalani Mertyris, [email protected]
CWDS Dashboardhttps://cwds.ca.gov/dashboard
Upcoming CWDS Eventshttps://cwds.ca.gov/events-calendar
CWDS Publication Archivehttps://cwds.ca.gov/feed
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Resources