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Project Scope Management Days 1 & 2 1

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Page 1: Project Scope Management Days 1 & 2 1. Project Scope Management  Project Scope Management Ensures that project includes all the work required, and only

Project Scope Management

Days 1 & 2

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Page 2: Project Scope Management Days 1 & 2 1. Project Scope Management  Project Scope Management Ensures that project includes all the work required, and only

Project Scope Management Project Scope Management

Ensures that project includes all the work required, and only the work required, to complete the project successfully

Primarily concerned with defining and controlling what is and is not included in the project

Processes need to be integrated with other knowledge area processes so that the work of the project will result in delivery of the specified product scope

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Page 3: Project Scope Management Days 1 & 2 1. Project Scope Management  Project Scope Management Ensures that project includes all the work required, and only

Project Scope Management Processes Plan Scope Management

Creating a plan that documents how the project scope will be defined, validated, and controlled

Collect Requirements Defining and documenting stakeholders’ needs to meet the

project objectives Define Scope

Developing a detailed description of the project and product Create WBS

Subdividing the major project deliverables and project work into smaller, more manageable components

Validate Scope Formalizing acceptance of the completed project deliverables

Control Scope Monitoring the status of the project and product scope and

managing changes to the scope baseline

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Page 4: Project Scope Management Days 1 & 2 1. Project Scope Management  Project Scope Management Ensures that project includes all the work required, and only

What is scope? Project scope

The work that needs to be accomplished to deliver a product, service, or result with the specified features and functions

Completion is measured against the project management plan

Product scope The features and functions that characterize

a product, service, or result Completion is measured against the product

requirements

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Page 5: Project Scope Management Days 1 & 2 1. Project Scope Management  Project Scope Management Ensures that project includes all the work required, and only

The Scope Baseline is

A detailed agreement between the customer and the service provider stating what work (tasks/activities) will and won’t be delivered that will satisfy stakeholder requirements

The approved version of the Project scope statement Work Breakdown Structure (WBS) WBS Dictionary

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Page 6: Project Scope Management Days 1 & 2 1. Project Scope Management  Project Scope Management Ensures that project includes all the work required, and only

A Baseline

Can be changed only through formal change control procedures

Used to measure the acceptability of the deliverable during Validate and Control Scope processes as well as other controlling processes

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Page 7: Project Scope Management Days 1 & 2 1. Project Scope Management  Project Scope Management Ensures that project includes all the work required, and only

Plan Scope Management Creates the scope management plan Says how the project scope will be defined,

validated and controlled Helps you to decided how to manage scope

throughout the project

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Page 8: Project Scope Management Days 1 & 2 1. Project Scope Management  Project Scope Management Ensures that project includes all the work required, and only

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DFD

Page 9: Project Scope Management Days 1 & 2 1. Project Scope Management  Project Scope Management Ensures that project includes all the work required, and only

Plan Scope Management: Inputs

Project Management Plan Approved subsidiary plans of the project

management plan are used to create the scope management plan and influence the approach taken for planning scope and managing project scope

Project Charter Provides the high-level project description

characteristics from the project statement of work

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Page 10: Project Scope Management Days 1 & 2 1. Project Scope Management  Project Scope Management Ensures that project includes all the work required, and only

Plan Scope Management: Inputs

Enterprise Environmental Factors Organization’s culture, Infrastructure Personnel administration Market place conditions

Organizational Process Assets Policies and procedures Historical information and lessons learned

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Page 11: Project Scope Management Days 1 & 2 1. Project Scope Management  Project Scope Management Ensures that project includes all the work required, and only

Plan Scope Management: Tool and Techniques

Expert Judgment Input received from knowledgeable and

experienced people Meetings

Collaborative meetings to discuss the solution alternative, boundaries of investigation, how scope will be define, validated and controlled

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Page 12: Project Scope Management Days 1 & 2 1. Project Scope Management  Project Scope Management Ensures that project includes all the work required, and only

Plan Scope Management: Outputs

Scope Management Plan Describes how the scope will be defined,

developed, monitored, controlled, and verified

Is a major input into the Develop Project Management Plan process, and the other scope management processes

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Page 13: Project Scope Management Days 1 & 2 1. Project Scope Management  Project Scope Management Ensures that project includes all the work required, and only

Scope Management Plan: Components Process for preparing a detailed project scope statement Process that enables the creation of the WBS from the

detailed project scope statement Process that establishes how the WBS will be maintained

and approved Process that specifies how formal acceptance of the

completed project deliverables will be obtained Process to control how requests for changes to the detailed

project scope statement will be processed This process is directly linked to the Perform Integrated

Change Control process

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Page 14: Project Scope Management Days 1 & 2 1. Project Scope Management  Project Scope Management Ensures that project includes all the work required, and only

Requirements Management Plan

A component of the project management plan

Describes how the requirements will be analyzed, documented and managed

Indicates which phase-to-phase relationship will be used Sequential Overlapping

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Page 15: Project Scope Management Days 1 & 2 1. Project Scope Management  Project Scope Management Ensures that project includes all the work required, and only

Requirements Management Plan Components How requirements activities will be planned, tracked, and

reported Configuration management activities such as: how

changes to the product will be initiated, how impacts will be analyzed, how they will be traced, tracked, and reported, as well as the authorization levels required to approve these changes

Requirements prioritization process Product metrics that will be used and the rationale for

using them Traceability structure to reflect which requirement

attributes will be captured on the traceability matrix

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Page 16: Project Scope Management Days 1 & 2 1. Project Scope Management  Project Scope Management Ensures that project includes all the work required, and only

Collect Requirements Requirements

Development starts by analyzing the project charter Include needs and expectations of the sponsor,

customer and other stakeholders Are asked for, analyzed and recorded in enough detail

to be measured once the project execution begins Become the foundation of the WBS Are used for cost, schedule & quality planning Are categorized into project and product efforts

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Page 17: Project Scope Management Days 1 & 2 1. Project Scope Management  Project Scope Management Ensures that project includes all the work required, and only

Collect Requirements: ITTO

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Page 18: Project Scope Management Days 1 & 2 1. Project Scope Management  Project Scope Management Ensures that project includes all the work required, and only

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DFD

Page 19: Project Scope Management Days 1 & 2 1. Project Scope Management  Project Scope Management Ensures that project includes all the work required, and only

Collect Requirements

Success directly influenced by Active stakeholder involvement in the

discovery and decomposition of needs into requirements

Care taken in determining, documenting and managing the requirements of the product, service or result

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Page 20: Project Scope Management Days 1 & 2 1. Project Scope Management  Project Scope Management Ensures that project includes all the work required, and only

Collect Requirements: Include

Conditions or capabilities to be met by the project or are present in the product, service, or result to satisfy an agreement or other formally imposed specification

Quantified and documented needs and expectations of the sponsor, customer and other stakeholders

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Page 21: Project Scope Management Days 1 & 2 1. Project Scope Management  Project Scope Management Ensures that project includes all the work required, and only

How are requirements obtained?

Elicited (asked for), analyzed, and recorded in enough detail to be included in the scope baseline and to be measured once project execution begins

Start by analyzing the project charter, stakeholder register and stakeholder management plan

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Page 22: Project Scope Management Days 1 & 2 1. Project Scope Management  Project Scope Management Ensures that project includes all the work required, and only

Requirements become or are used as:

The foundation of the WBS The basis for:

Cost Schedule Quality Planning Procurement

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Page 23: Project Scope Management Days 1 & 2 1. Project Scope Management  Project Scope Management Ensures that project includes all the work required, and only

Requirements are categorized into different types

Business Stakeholder needs

Technical Solutions How stakeholder needs will be

implemented

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Page 24: Project Scope Management Days 1 & 2 1. Project Scope Management  Project Scope Management Ensures that project includes all the work required, and only

Requirements are categorized into different classifications

Business Requirements Higher-level needs of the organization as a

whole, like business issues or opportunities and reasons why the project is undertaken

Stakeholder requirements Describe needs of a stakeholder or

stakeholder group

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Page 25: Project Scope Management Days 1 & 2 1. Project Scope Management  Project Scope Management Ensures that project includes all the work required, and only

Requirements are categorized into different classifications Solution Requirements

Describe features, functions, and characteristics of the product, service, or result that will meet the business and stakeholder requirements

Functional Describe the behaviors of the product which may

include processes, data and interactions with the product

Nonfunctional Describe the environmental conditions or qualities

required for the product to be effective

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Page 26: Project Scope Management Days 1 & 2 1. Project Scope Management  Project Scope Management Ensures that project includes all the work required, and only

Requirements are categorized into different classifications Nonfunctional examples include:

Reliability Security Performance Safety Level of Service Supportability Retention/Purge

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Page 27: Project Scope Management Days 1 & 2 1. Project Scope Management  Project Scope Management Ensures that project includes all the work required, and only

Requirements are categorized into different types or classifications:

Transition Requirements Describe temporary capabilities, such as data

conversion and training requirements, needed to transition from the current “as-is” state to the future “to-be” state

Project Requirements Describe actions, processes, or other conditions the

project needs to meet Quality Requirements

Describe any condition or criteria needed to validate the successful completion of a project deliverable or fulfillment of other project requirements

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Page 28: Project Scope Management Days 1 & 2 1. Project Scope Management  Project Scope Management Ensures that project includes all the work required, and only

Collect Requirements: Input Scope Management Plan

Provides clarity as to how project teams will determine which type of requirements need to be collected

Requirements Management Plan Provides the processes used to define and document

the stakeholder needs Stakeholder Management Plan

Helps understand stakeholder communications requirements and the level of stakeholder engagement to assess and adapt to the level of stakeholder involvement in requirements activities

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Page 29: Project Scope Management Days 1 & 2 1. Project Scope Management  Project Scope Management Ensures that project includes all the work required, and only

Collect Requirements: Input

Project Charter High-level project requirements and

product description Stakeholder Register

Defines which stakeholders can provide information on detailed project and product requirements

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Page 30: Project Scope Management Days 1 & 2 1. Project Scope Management  Project Scope Management Ensures that project includes all the work required, and only

Collect Requirements: Tools and Techniques Interviews Focus Groups Facilitated Workshops Group Creativity Techniques Group Decision Making Techniques Questionnaires and Surveys Observations Prototypes Benchmarking Context Diagrams Document Analysis

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Page 31: Project Scope Management Days 1 & 2 1. Project Scope Management  Project Scope Management Ensures that project includes all the work required, and only

Collect Requirements: Tools and Techniques

Interviews Ways to discover information from

stakeholders by talking to them directly May be one on one or involve multiple

interviewers Aids in identifying and defining features

and functions

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Page 32: Project Scope Management Days 1 & 2 1. Project Scope Management  Project Scope Management Ensures that project includes all the work required, and only

Collect Requirements: Tools and Techniques

Focus Groups Gather prequalified stakeholders and SMEs

to learn about their expectations and attitudes about the proposed product service or result

Uses a trained moderator to guide the team through an interactive discussion

Are designed to be more conversational than the one on one interview

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Page 33: Project Scope Management Days 1 & 2 1. Project Scope Management  Project Scope Management Ensures that project includes all the work required, and only

Collect Requirements: Tools and Techniques Facilitated Workshops

Brings key cross-functional stakeholders together to define product requirements

Build trust, foster relationships, improve communication among participants which leads to increased stakeholder consensus

Supports: Risk identification and mitigation Issue discovery and resolution

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Page 34: Project Scope Management Days 1 & 2 1. Project Scope Management  Project Scope Management Ensures that project includes all the work required, and only

Collect Requirements: Tools and Techniques Facilitated Workshops…

Participants create business perspective stories to describe functionality and features Who wants What and Why, (but not the How)

…. So that… Joint Application Design (JAD) in SW brings users

and developers together to improve the SW development process

Quality Function Deployment (QFD) in manufacturing helps to determine critical product characteristics and starts by collecting customer needs; aka: the voice of the customer

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Page 35: Project Scope Management Days 1 & 2 1. Project Scope Management  Project Scope Management Ensures that project includes all the work required, and only

Collect Requirements: Tools and Techniques Group Creativity Techniques organized to

identify project and product requirements Brainstorming – used to generate and collect multiple

ideas Nominal Group Technique – enhanced brainstorming

with a voting process used to rank the most useful ideas gathered during brainstorming

Idea/Mind Mapping Individual brainstorming ideas consolidated and

mapped to show commonalities and differences in understanding

Helps to generate new ideas

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Page 36: Project Scope Management Days 1 & 2 1. Project Scope Management  Project Scope Management Ensures that project includes all the work required, and only

Collect Requirements: Tools and Techniques Group Creativity Techniques…

Affinity Diagram Ideas generated from other gathering methods are

organized or categorized by similarities and then given a name

Multi-criteria Decision Analysis Uses a decision matrix to provide an objective but

systematic approach for establishing criteria to evaluate and rank many ideas like: Risk levels Uncertainty Business value

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Page 37: Project Scope Management Days 1 & 2 1. Project Scope Management  Project Scope Management Ensures that project includes all the work required, and only

Collect Requirements: Tools and Techniques

Group Decision Making Technique is: An assessment process of multiple

alternatives with an expected outcome in the form of future actions

Used to generate, classify and prioritize product requirements

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Page 38: Project Scope Management Days 1 & 2 1. Project Scope Management  Project Scope Management Ensures that project includes all the work required, and only

Collect Requirements: Tools and Techniques Group Decision Making Techniques

Unanimity – everyone agrees on a single course of action. One way to achieve unanimity is to use: Delphi Technique – selects SMEs to answer

questionnaires and provide feedback only available to the facilitator to maintain anonymity regarding responses from each round of requirements gathering

Majority – support for more than 50% Plurality – the largest block in the group decides even

if a majority is not achieved Dictatorship – one individual makes the decision for

the group

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Page 39: Project Scope Management Days 1 & 2 1. Project Scope Management  Project Scope Management Ensures that project includes all the work required, and only

Collect Requirements: Tools and Techniques

Questionnaires and Surveys Written set of questions designed to

quickly obtain accurate information from a wide number of respondents

Used with broad audiences when quick turnaround is needed and where statistical analysis is appropriate

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Page 40: Project Scope Management Days 1 & 2 1. Project Scope Management  Project Scope Management Ensures that project includes all the work required, and only

Collect Requirements: Tools and Techniques Observations

Viewing workers in their environment and how they perform their jobs or tasks and carry out processes

Helpful when the people have difficulty or are reluctant to articulate their requirements

Job shadowing Done externally by the observer viewing the user

doing the job Done by a participant observer who actually performs

a process or procedure to experience how work is done to uncover hidden requirements

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Page 41: Project Scope Management Days 1 & 2 1. Project Scope Management  Project Scope Management Ensures that project includes all the work required, and only

Collect Requirements: Tools and Techniques Prototypes

Method used to get early feedback on requirements by providing a working model of the expected product before building it

Lets stakeholders experiment with a model of the final product rather than talking about concepts

Supports the concept of progressive elaboration and used in iterative cycles

When feedback cycle are done requirements obtained are sufficient to build the product

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Page 42: Project Scope Management Days 1 & 2 1. Project Scope Management  Project Scope Management Ensures that project includes all the work required, and only

Collect Requirements: Tools and Techniques Benchmarking

Involves comparing actual or planned practices, such as processes and operations, to those of comparable internal or external organizations to identify best practices, generate ideas for improvement, and provide a basis for measuring performance

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Page 43: Project Scope Management Days 1 & 2 1. Project Scope Management  Project Scope Management Ensures that project includes all the work required, and only

Collect Requirements: Tools and Techniques Context Diagrams

Visually depict the product scope by showing a business system (process, equipment, computer system, etc.), and how people and other systems (actors) interact with it.

Show inputs to the business system, the actor(s) providing the input, the outputs from the business system, and the actor(s) receiving the output

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Page 44: Project Scope Management Days 1 & 2 1. Project Scope Management  Project Scope Management Ensures that project includes all the work required, and only

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Page 45: Project Scope Management Days 1 & 2 1. Project Scope Management  Project Scope Management Ensures that project includes all the work required, and only

Collect Requirements: Tools and Techniques Document Analysis

Elicit requirements by analyzing existing documentation and identifying information relevant to the requirements

Examples Business plans, marketing literature, agreements,

requests for proposal, current process flows, logical data models, business rules repositories, application software documentation, business process or interface documentation, use cases, other requirements documentation, problem/issue logs, policies, procedures, and regulatory documentation such as laws, codes, or ordinances

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Page 46: Project Scope Management Days 1 & 2 1. Project Scope Management  Project Scope Management Ensures that project includes all the work required, and only

Collect Requirements: Outputs Requirements

A condition or capability that must be met Quantified and documented needs, wants, and

expectations of the sponsor, customer and other stakeholders

Requirements Document Requirements Traceability Matrix

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Page 47: Project Scope Management Days 1 & 2 1. Project Scope Management  Project Scope Management Ensures that project includes all the work required, and only

Collect Requirements: Outputs Requirements Documentation

Describes how individual requirements meet the business need for the project

Start out at a high level and become progressively more detailed as more is known (progressively elaborated)

Must be measurable and testable, traceable, complete, consistent and acceptable to key stakeholders

Format may range from a simple listing categorized by stakeholder and priority, to more elaborate forms containing executive summary, detailed descriptions and attachments

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Page 48: Project Scope Management Days 1 & 2 1. Project Scope Management  Project Scope Management Ensures that project includes all the work required, and only

Requirements documentation can include but is not limited to: Business need or opportunity with limitations and why project

is being done Business/project objectives for traceability Functional requirements describing business processes Non-functional requirements like level of service, performance,

safety, security, scalability Quality requirements Acceptance criteria Business rules stating organization guiding principles Impacts to other organization areas like call center, sales force,

technology groups Impacts to other entities in/outside the company Support and training requirements Requirements assumptions and constraints

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Page 49: Project Scope Management Days 1 & 2 1. Project Scope Management  Project Scope Management Ensures that project includes all the work required, and only

Requirements Traceability Matrix A table/grid that links requirements to their origin

and traces them throughout the project life cycle Helps ensure that each requirement adds

business value by linking it to the business and project objectives

Provides a means to track each requirement and ensure it’s delivered

Provides a structure for managing changes to product scope

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Page 50: Project Scope Management Days 1 & 2 1. Project Scope Management  Project Scope Management Ensures that project includes all the work required, and only

Requirements Traceability Matrix Process includes tracing requirements to:

Business needs, opportunities, goals and objectives

Project Objectives Project Scope/WBS deliverables Product Design Project Development Test Strategy and Scenarios More detailed requirements from high level

requirements

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Page 51: Project Scope Management Days 1 & 2 1. Project Scope Management  Project Scope Management Ensures that project includes all the work required, and only

Requirements Traceability Matrix Attributes Help define key information about the requirement Typical attributes used may include a:

Unique identifier Textual description Rationale for inclusion Owner or Source Priority Version or Current Status (active, cancelled, deferred,

added, approved) and the date completed Others ensure stakeholder satisfaction and may include

stability, complexity and acceptance criteria

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Page 52: Project Scope Management Days 1 & 2 1. Project Scope Management  Project Scope Management Ensures that project includes all the work required, and only

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Project Name

Network Builders Route Manager

Business Area Network Provisioning

Project Manager

Lisa Doe Business Analyst Lead B. Williams

Systems Analyst

J. Doe Target Deploy Date 09/30/97

Req#Requirements Description

Charter Reference

High Level Design

Reference

Detail Design Document

Test Case Reference

User Accceptanc

e Testing Reference

Comments

1 Model circuit equipment PC-1.1 HLD001-010 DDD001-050 TC001-10 UAT001-10Extremely complex, requires Equipment Designer

2 Produce capacity reports PC-1.2 HLD011-020 DDD051-100 TC011-20 UAT011-20Get input from Provisioning Engineer

3Produce circuit routing reports PC-2.1 HLD020-030 DDD101-200 TC021-30 UAT021-30

Consult with Sales, Provisioning, Distribution

4Produce task order report PC-2.2 HLD031-040 DDD201-300 TC031-40 UAT031-40

Ensure Provisioning Manager has input

5Create work order instructions PC-2.3 HLD041-050 DDD301-400 TC041-50 UAT041-50

Ensure Provisioning Manager has input

6Manage work order status PC-2.4 HLD051-060 DDD401-500 TC051-60 UAT051-60

Consult with Lead Provision Engineer

7 Find network capacity PC-3.1 HLD061-070 DDD501-600 TC061-70 UAT061-70Benchmark time required to execute

8 Provision circuits PC-3.1 HLD071-080 DDD601-700 TC071-80 UAT071-80 Benchmark response time

Requirements Traceability Matrix

Page 53: Project Scope Management Days 1 & 2 1. Project Scope Management  Project Scope Management Ensures that project includes all the work required, and only

Define Scope Since all of the requirements identified in Collect

Requirements may not be included in the project this process describes the project, service or result boundaries by defining which of the requirements will be included and excluded from the project scope

Develops a detailed description of the project and product

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Page 54: Project Scope Management Days 1 & 2 1. Project Scope Management  Project Scope Management Ensures that project includes all the work required, and only

DFD

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Page 55: Project Scope Management Days 1 & 2 1. Project Scope Management  Project Scope Management Ensures that project includes all the work required, and only

Define Scope Critical to project success Builds upon the major deliverables,

assumptions, and constraints that are documented during project initiation in the project charter

Defined and described with greater specificity as more information about the project is known

Used to divide the project work into activities to which we can assign resources

Assumptions/constraints are analyzed for completeness and updated as necessary

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Page 56: Project Scope Management Days 1 & 2 1. Project Scope Management  Project Scope Management Ensures that project includes all the work required, and only

Define Scope: Inputs

Scope Management Plan Establishes activities for developing, monitoring and

controlling project scope Project Charter

Contains high-level project description and product characteristics

Requirements Documentation Used to select the requirements that will be included

in the project Organizational Process Assets

Policies, procedures, templates, past project/phase files and lessons learned

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Page 57: Project Scope Management Days 1 & 2 1. Project Scope Management  Project Scope Management Ensures that project includes all the work required, and only

Define ScopeTools and Techniques:

Expert Judgment Product Analysis Alternatives Identification Facilitated Workshops

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Page 58: Project Scope Management Days 1 & 2 1. Project Scope Management  Project Scope Management Ensures that project includes all the work required, and only

Define ScopeTools and Techniques:

Expert Judgment Each area has experts who can develop

portions of the detailed project scope statement Software Assurance Testing Finance Billing etc

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Page 59: Project Scope Management Days 1 & 2 1. Project Scope Management  Project Scope Management Ensures that project includes all the work required, and only

Define ScopeTools and Techniques:

Product Analysis Methods for translating project objectives

and/or product descriptions into tangible deliverables

Includes techniques such as product breakdown, systems analysis, requirements analysis, systems engineering, value engineering and value analysis

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Page 60: Project Scope Management Days 1 & 2 1. Project Scope Management  Project Scope Management Ensures that project includes all the work required, and only

Define ScopeTools and Techniques: Alternatives Identification

A technique used to generate various approaches to execute and perform project work such as: Brainstorming Lateral thinking

Look at the components of the problem from different angles to devise a solution or approach

Encourage team to come up with different ways to solve the problem that aren’t apparently obvious

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Page 61: Project Scope Management Days 1 & 2 1. Project Scope Management  Project Scope Management Ensures that project includes all the work required, and only

Define Scope Output:Project Scope Statement An agreement between the project and the project

customer that states precisely what the work of the project will produce; Further it: Describes the project's objectives, deliverables,

assumptions, constraints and the work required to create them

Provides a common understanding of the project scope among all project stakeholders

May contain explicit project exclusions that can assist in managing stakeholder expectations

Enables the project team to perform more detailed planning Guides the project team's work during execution Provides the baseline for evaluating whether requests for

changes or additional work are contained within or outside the project's boundaries

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Page 62: Project Scope Management Days 1 & 2 1. Project Scope Management  Project Scope Management Ensures that project includes all the work required, and only

Define Scope: OutputDegree and Level of Detail Can help determine how well the project

management team can control the overall project scope

Directly or indirectly includes: Product Scope Description Acceptance Criteria Deliverable Project Exclusion Constraint Assumptions

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Page 63: Project Scope Management Days 1 & 2 1. Project Scope Management  Project Scope Management Ensures that project includes all the work required, and only

Define Scope: Output Degree and Level of Detail Product Scope Description

Progressively elaborates the characteristics of the product service or result described in the project charter and requirements documentation

Acceptance Criteria Required conditions to be met before deliverables are

accepted Deliverable

A unique verifiable product, result or capability to perform a service to be produced to complete a process, phase or project.

Includes ancillary results like management reports and documentation

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Page 64: Project Scope Management Days 1 & 2 1. Project Scope Management  Project Scope Management Ensures that project includes all the work required, and only

Define Scope: OutputDegree and Level of Detail Project Exclusion

Generally identifies what is excluded from the project Explicitly stating this helps to manage expectations

Constraints Limiting factor(s) that affect the execution of a project

or process, like predefined budgets, imposed dates, etc. Contractual provisions

Assumptions Factors in the planning process that are considered to

be true, real, or certain, without proof or demonstration and the potential impact of those factors if they prove to be false

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Page 65: Project Scope Management Days 1 & 2 1. Project Scope Management  Project Scope Management Ensures that project includes all the work required, and only

Define Scope Output:Elements of the Project Charter and Project Scope Statement

Project charter and project scope statement are sometimes perceived redundant, but are different in the level of detail contained in each Project charter contains high-level

information Project scope statement contains a detailed

description of the scope elements which are progressively elaborated throughout the project

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Page 66: Project Scope Management Days 1 & 2 1. Project Scope Management  Project Scope Management Ensures that project includes all the work required, and only

Define Scope Output:Elements of the Project Charter and Project Scope Statement

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Page 67: Project Scope Management Days 1 & 2 1. Project Scope Management  Project Scope Management Ensures that project includes all the work required, and only

Define Scope Output:Scope Statement Components

Product Scope Description Product Acceptance Criteria Project Deliverables Project Exclusions Project Constraints

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Page 68: Project Scope Management Days 1 & 2 1. Project Scope Management  Project Scope Management Ensures that project includes all the work required, and only

Define Scope Output:Scope Statement Components

Product Scope Description Describes the characteristics of the

product, service, or result that the project was undertaken to create

These characteristics will generally have less detail in early phases and more detail in later phases as the product characteristics are progressively elaborated

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Page 69: Project Scope Management Days 1 & 2 1. Project Scope Management  Project Scope Management Ensures that project includes all the work required, and only

Define Scope Output:Scope Statement Components

Product Acceptance Criteria Defines the process and criteria for

accepting completed products

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Page 70: Project Scope Management Days 1 & 2 1. Project Scope Management  Project Scope Management Ensures that project includes all the work required, and only

Define Scope Output:Scope Statement Components

Project Deliverables Include both the outputs that comprise

the product or service of the project, as well as ancillary results, such as project management reports and documentation

Depending on the project scope statement, the deliverables may be described at a summary level or in great detail

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Page 71: Project Scope Management Days 1 & 2 1. Project Scope Management  Project Scope Management Ensures that project includes all the work required, and only

Define Scope Output:Scope Statement Components

Project Exclusions States explicitly what is excluded from

the project

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Page 72: Project Scope Management Days 1 & 2 1. Project Scope Management  Project Scope Management Ensures that project includes all the work required, and only

Define Scope Output:Scope Statement Components

Project Constraints Lists and describes the specific project

constraints associated with the project scope that limit the team's options

For example: Predefined budget Any imposed dates (schedule milestones) that

are issued by the customer or performing organization

For a project performed under contract, contractual provisions will generally be constraints

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Page 73: Project Scope Management Days 1 & 2 1. Project Scope Management  Project Scope Management Ensures that project includes all the work required, and only

Define Scope Output:Scope Statement Components Project Assumptions

Lists and describes the specific project assumptions associated with the project scope and the potential impact of those assumptions if they prove to be false

Project teams frequently identify, document, and validate assumptions as part of their planning process Try to validate your assumptions wherever possible Make vendors put their assumptions in writing If services or goods you are expecting to be delivered

by suppliers are critical to the project, include a clause in the contract to assure a contingency plan in case your suppliers fail to perform

Remember when assumptions are incorrect or not documented, they may cause problems halfway through the project and may even be a project killer

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Page 74: Project Scope Management Days 1 & 2 1. Project Scope Management  Project Scope Management Ensures that project includes all the work required, and only

Define Scope Output:

Project Document Updates Stakeholder Register Requirements Documentation Requirements Traceability Matrix

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Page 75: Project Scope Management Days 1 & 2 1. Project Scope Management  Project Scope Management Ensures that project includes all the work required, and only

Approving and Publishing the Project Scope Statement

The project scope statement should be: approved, agreed upon, and distributed to

Stakeholders, Key management personnel and Project team members

Signoff signifies agreement to the project deliverables and requirements and ensures participation from those providing signature

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Page 76: Project Scope Management Days 1 & 2 1. Project Scope Management  Project Scope Management Ensures that project includes all the work required, and only

So Far… Everything done so far builds on a previous step

Project Charter Outline the project goals and major deliverables

Project Scope Statement Further refines these deliverables into an exhaustive list

and Documents the requirements of the deliverables

Now we’ll use that comprehensive list of deliverables To build the framework of the WBS

Work performed so far is very important

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Create WBS Process of subdividing project

deliverables and project work into smaller, more manageable components

Provides a structured vision of what has to be delivered

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Create WBS It’s like creating a family tree It’s a deliverable oriented hierarchical

decomposition of the work to be executed by the project team

It represents the total scope of the project Defines the work of the project and only the

work of the project Like the scope statement it serves as a

foundational agreement among the stakeholders and project team members regarding the project scope

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Work Breakdown Structure The WBS is only as accurate as your list of

deliverables The deliverables will become the groupings

that will form the higher levels of the WBS from which all activities will be derived later in the Planning Process

This breakdown provides a foundation for estimating project cost and time, scheduling resources, and determining quality controls

Project progress will be based on estimates and measurements assigned to the WBS segments

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WBS Input: Scope Management Plan

How to create the WBS and how it will be maintained and approved

Project Scope Statement Describes the work that will be performed and any

exclusions Requirements Documentation

Describes what needs to be produced as a result of the project and what needs to be done to deliver the project and it’s final products

Enterprise Environmental Factors Organizational Process Assets

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WBS: Decomposition Tools and Techniques

Decomposition Expert Judgment

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WBS: Decomposition Tools and Techniques

Decomposition Is the subdivision of project scope and project

deliverables into smaller, more manageable parts

The work package is the work defined at the lowest/last level of the WBS segment where in which work may be more easily scheduled, estimated (cost and time), monitored and controlled

The level of detail for work packages will vary with the size and complexity of the project

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WBS: Decomposition…Tools and Techniques Work for some deliverables needs to be

decomposed only to the next level As the work is decomposed to lower levels of

detail, the ability to plan, manage, and control the work is enhanced

Each level of the WBS is more detailed than the one above it

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WBS: Decomposition yields…Tools and Techniques Improved estimating because it’s

easier to Estimate costs, time and resources for an

individual work component Assign performance measures and

controls, thus providing a baseline to compare against during the entire project phase

Assign resources, responsibility and skill sets for individual components

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WBS Decomposition Involves: (5 steps)Tools and Techniques

Identifying and analyzing the deliverables and related work

Structuring and organizing the WBS Decomposing the upper WBS levels into lower-

level detailed components like deliverables and requirements and responsible organization

Assigning identification codes/numbers to the WBS components for clarity

Verifying that the degree of decomposition of the deliverables is appropriate

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Constructing the WBS

There’s no right way to construct a WBS

Chart structure is most common Outline form is used as well

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Organizing the WBS may be done in:

Phases Major Deliverables Or combination of both above

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WBS Decomposed Down Through Work Packages

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WBS Organized by Phase

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WBS Organized by Major Deliverables

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Rolling Wave Planning Sometimes when working on large projects that consists

of several subcomponents, some of the subcomponents may not be scheduled to be worked on until a future date

It makes sense to develop the WBS in detail at that future date when deliverables and subcomponents are better known and more details are available

This technique is known as rolling wave planning. The idea behind this technique is that you elaborate the

work of the project to the level of detail you know about at the time

All work at the lower levels should aggregate to the higher levels so nothing is left out – knows as the 100% rule

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Create WBS: Output

Scope Baseline – only changed through formal change control procedures and is used as a basis for comparison Approved version of the scope statement WBS WBS Dictionary

Project Document Updates

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Create WBS: Output

Project Scope Statement Includes the description of the project

scope, major deliverables, assumptions, and constraints

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Create WBS: WBS Output

Hierarchical decomposition of the total scope of the work Each descending level increases in detail definition of the work Is finalized by assigning each work package to a control account

and establishing a unique identifier for that work package from a code of accounts

The identifiers provide a structure for hierarchical summation of costs, schedule and resource information

A control account is a management control point where scope, budget, actual cost and schedule are integrated and compared to the earned value for performance measurement

Control accounts are placed at selected management points in the WBS

A control account may contain 1 or more work packages, but each work package should only be related to only one control account

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WBS Dictionary

Code of accounts identifier Description of the work of the components Responsible organization List of scheduled milestones Schedule activities Required resources Cost estimates Quality requirements Criteria for acceptance Technical references Contract information

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WBS: Project Document UpdatesOutput

Requirements documentation, may need to be updated to include approved changes

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Understanding WBS Levels Project complexity determines number

of levels Level 1 - project name level Level 2 - first level of decomposition may

be deliverables, phases or subcomponents

Levels that follow show more and more detail and may include more deliverables

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Project Name

2.0

3.0

1.0

1.1

1.2

2.1

3.2

3.3

3.1

1.1.1

1.1.2

1.1.1.1

1.1.1.2

1.1.2.1

1.1.1.2.1

1.1.1.2.2

1.1.1.2.1.1

1.1.1.2.1.2

2.1.1

2.1.2

2.1.1.1

2.1.1.2

2.1.2.1

2.1.1.2.1

2.1.1.2.2

2.1.2.2

Work Package

Control Account

Level 1

Level 2

Level 3

Level 4

Level 5

Level 6

Level 7

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Control Accounts

Permits for the aggregation of work Provides a method of managing and

controlling: Scope, Time, Costs, Quality

Each work package is assigned to one and only one control account

A control account may be comprised of multiple work packages

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Validate Scope Process of formalizing acceptance of the

completed project deliverables Brings objectivity to the acceptance process Increases the chance of final product, service or

result acceptance by validating each deliverable

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DFD

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Validate Scope

Control Quality verified deliverables Reviewed with customer or sponsor and

received formal acceptance Ensured that they are satisfactorily

completed Outputs from planning and executing

process are used as a basis for validation and acceptance

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Validate Scope vs. Control Quality Control Quality is primarily concerned with

Correctness of the deliverables Meeting the quality requirements specified for the

deliverables Control Quality is generally performed before

Validate Scope, but these two processes may be performed in parallel

Scope Validation is primarily concerned with acceptance of the verified deliverables by the customer from the Control Quality process

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Validate Scope: Input Project Management Plan

Scope Management Plan - how formal acceptance of completed project deliverables will be obtained

Scope Baseline – used as a bases for comparison Requirements Documentation Requirements Traceability Matrix Validated Deliverables

The deliverables are those that have been fully or partially completed and validated for correctness by the Perform Quality Control process

Work Performance Data Degree of compliance, number/severity of nonconformities,

number of validation cycles performed in a period of time

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Validate Scope: Tools and Techniques

Inspection Includes activities such as measuring,

examining, and verifying to determine whether work and deliverables meet requirements and product acceptance criteria

Inspections are variously called reviews, product reviews, audits, and walkthroughs

Group Decision-Making Techniques Used to reach a conclusion when validation is

performed by project team and other stakeholders

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Validate Scope: Output Accepted Deliverables

Completed deliverables that have been accepted Completed deliverables that have not been accepted

along with the reasons for non-acceptance Supporting information received from the customer or

sponsor and acknowledging stakeholder acceptance of the project's deliverables

Change Requests May be generated from the Verify Scope process, and

are processed for review and disposition through the Integrated Change Control process

Project Document Updates Documents updated as a result of this process which

include any document that defines the product or reports status on product completion

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Control Scope Process of monitoring the status of the

project and product scope and managing changes to the scope baseline

Scope Baseline is maintained throughout the project

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Control Scope: ITTOs

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DFD

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Control Scope Ensures all requested changes and recommended

corrective actions are processed through the project Perform Integrated Change Control process

Used to manage the actual changes when they occur and is integrated with the other control processes

Scope Creep Uncontrolled changes Expansion to product/project scope w/o adjustments to

triple constraints Change control processes are mandatory

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Control Scope: Input Project Management Plan Requirements Documentation Requirements Traceability Matrix Work Performance Data Organizational Process Assets

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Control Scope: Input Project Management Plan

Scope Baseline Compared to actual results to determine if a change,

corrective or preventative action is necessary Scope Management Plan

Describes how the project scope will be managed and controlled

Change Management Plan Defines the process for managing change on the project

Configuration Management Plan Defines items that are configurable, those that require

formal change control and the process for controlling changes to such items

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Control Scope: Input Requirements Documentation

Requirements must be unambiguous, traceable, complete, consistent and acceptable to key stakeholders

Well documented requirements make it easier to detect any deviation in agree upon project and product scope

Requirements Traceability Matrix Helps to detect any impact of any change or deviation

from the scope baseline on the project objectives

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Control Scope: Input Work performance Data

Can include number of change requests received and or accepted or the number of deliverables completed

Organizational Process Assets Existing formal and informal scope, control

related policies, procedures, guidelines Monitoring and reporting methods and

templates to be used

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Control Scope:Tools and Techniques

Variance Analysis Project performance measurements

are used to assess the magnitude of variation

Important aspects of project scope control include determining the cause of variance relative to the scope baseline and deciding whether corrective action is required

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Control Scope: Output Work Performance Information

Correlated and context information on how the project scope is performing compared to the scope baseline

Change Requests The results of project Control Scope can generate requested

changes, which are processed for review and disposition according to the project Integrated Change Control process

Project Management Plan Updates Scope and other baselines

Project Document Updates Requirements documentation and Traceability Matrix

Organizational Process Assets Updates Causes of variances Corrective action chosen and the reasons Other types of lessons learned

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