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Client City of Ryde Project Our Quality of Life Indicators – Forum Draft Consultation Outcomes Report Date Contact December 2012 Steve Rossiter 9387-2600 [email protected]

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Client

City of Ryde

Project

Our Quality of Life Indicators – Forum Draft Consultation Outcomes Report Date Contact

December 2012 Steve Rossiter

9387-2600

[email protected]

Prepared by Lucy Greig

Reviewed by

Steve Rossiter

Date December 2012

Job number 12/3195

Document name Draft Consultation Outcomes Report

Version 0

This document is printed on paper produced using sustainable forestry

practices and chlorine free pulp

Contents

1 Introduction 2

1.1 Join the Conversation Forum 2

1.2 Our Quality of Life 2

2 Speaker Presentations & Discussion 3

2.1 Welcome – Baharak Sahebekhtiari, Manager

Community and Culture, City of Ryde 3

2.2 Ryde 2021 Community Strategic Plan – John Neish, General Manager, City of Ryde 3

2.3 Forum Facilitator 4

2.4 ‘Indicators and key issues for the City of Ryde’ – Les Hems, Centre for Social Impact 4

2.5 Questions & Comments 4

2.6 ‘Community – Integral to the Business Model’ – Anna Ainsworth, Director and

Community Development Coordinator, Eden

Gardens 4

2.7 Questions & Comments 5

2.8 ‘Stockland: Creating Sustainable

Communities’ – Lauren Cassar, National Community Development Manager,

Stockland 5

2.9 Questions & Comments 6

2.10 ‘Collective Impact for Social Outcomes’ –

Jenny Riley, Community Impact Manager,

United Way 6

3 Workshop & Feedback 7

3.1 Introduction 7

3.2 Report back by Forum participants 7

3.3 Workshop conclusion 13

3.4 Close 13

4 Attachments 14

2 City of Ryde: Our Quality of Life Forum

1 Introduction

This Consultation Outcomes Report documents

participant feedback obtained as part of the ‘Join the

Conversation Forum’ and launch of the City of Ryde’s ‘Our Quality of Life’ Report.

1.1 Join the Conversation Forum

The inaugural Join the Conversation Forum was held

from 9.30am to 2.00pm on Tuesday 4 December

2012 at Curzon Hall, 53 Agincourt Road, Marsfield.

1.2 Our Quality of Life

The inaugural Forum was the platform for the launch of ‘Our Quality of Life’, the City’s first indicator based

assessment of community wellbeing.

The Forum was held by the City of Ryde with the

Centre for Social Impact to link with the community,

business and government sectors – to bring together diverse stakeholders to discuss issues aimed at

improving wellbeing in the City of Ryde.

The Forum was attended by some 50 participants

from the City of Ryde and the local community,

business and government.

City of Ryde: Our Quality of Life Forum 3

2 Speaker Presentations & Discussion

2.1 Welcome – Baharak Sahebekhtiari, Manager Community and Culture, City of Ryde

Baharak Sahebekhtiari welcomed all participants to the Forum and noted three apologies. She

introduced the City of Ryde’s Our Quality of Life

project. Over the last two years the project has involved development of a series of quality of life

indicators that can be used to inform Council’s

services, to help measure progress, and to enable all people to help make Ryde a place for

opportunity and lifestyle.

In late 2013/early 2014 a series of additional quality of life indicators will be released, based on

2011 Census data.

Over the coming years Council plans to build on this initial work by developing a comprehensive

set of quality of life indicators. The Our Quality of

Life report provides a baseline for future trend analysis.

Baharak particularly acknowledged the work of

Paul Graham, Council’s Senior Community Planner, in the success of the Our Quality of Life

project.

2.2 Ryde 2021 Community Strategic Plan – John Neish, General Manager, City of Ryde

John Neish welcomed all Council’s partners – from not for profit organisations, to those in the

business and government sectors, commenting on

their important role in working with Council to deliver ‘lifestyle and opportunity at your doorstep’

in Ryde.

He noted that quality of life is central to what all members of the community seek when living in a

particular place, and the indicators will enable

Council to understand how the City of Ryde is progressing towards achieving various dimensions

of quality of life.

Council has been undertaking the Quality of Life project in liaison with University of New South

Wales (UNSW) and Macquarie University, and regards the indicators as critical to planning and

aligning Council’s vision with the experiences of

people living and working in Ryde.

Key issues identified in the Our Quality of Life

report include demand for housing that is

affordable within Ryde, the strong employment and education offering that exists in the local

area, and related opportunities for people to work

close to home. He welcomed the development of partnerships between Council, Forum participants

and other stakeholders, in a combined effort to

keep quality of life in Ryde improving into the future.

John Neish introduced the My Place project, a

social media website which has recently been

launched, as one of numerous projects being

undertaken by Council that demonstrate its

commitment to engagement. He invited all participants to view the My Place video

presentation.

John Neish, General Manager, City of Ryde

4 City of Ryde: Our Quality of Life Forum

2.3 Forum Facilitator

Steve Rossiter introduced himself as the Forum

MC or facilitator, from engagement firm Elton

Consulting.

He outlined the Forum agenda and opportunities

for participants to ask questions and make

comments.

Steve thanked General Manager John Neish for his

introductory words and welcomed the first guest

speaker, Les Hems from the Centre for Social Impact (CSI) at UNSW.

2.4 ‘Indicators and key issues for the City of Ryde’ – Les Hems, Centre for Social Impact

Les Hems introduced the Quality of Life project and the sustainable methodology for developing

the indicators, which are replicable over time. He

noted the importance of academic research centres as a resource to all sectors, for their

contribution towards developing policy and

supporting future actions.

The Our Quality of Life Report provides the basis

for engagement by the community and

stakeholders – ie providing a baseline for ‘consensus knowledge’ to allow all three sectors to

address problems, but also to work together and

exploit the opportunities presented for the City of

Ryde.

Les introduced the concept of ‘collective impact’

whereby a ‘backbone’ organisation takes responsibility for bringing people together from all

three sectors to address key problems. The

Quality of Life project will help form the basis for these conversations and initiatives.

He emphasised the importance of community

indicators and data sets for all parts of the community. In Victoria the Community Indicators

Victoria project includes a large scale survey of

key indicators across all LGAs in the State. Ryde may be well placed to lead the way in initiating

this type of work in NSW.

The Our Quality of Life report documents 58 indicators across a wide range of topics – under

the seven outcome areas for the City of Ryde. Les

presented the Liveable Neighbourhood indicators for Ryde, while noting that there are some

remaining gaps where relevant data is not

available. He identified key issues as: the low level of housing affordability, population health issues

including physical inactivity, and potential

opportunities for older people to transition to the volunteering sector.

Les invited all participants to identify with Council

indicators / statistics that are relevant to them and to ask – ‘what else would I really like to know

about Ryde?’ He noted the My Place website may

provide an opportunity to capture future data, where particular gaps exist.

2.5 Questions & Comments

Question – Lauren Cassar, Stockland: How did you come up with the seven outcome

areas? Did the study change along the way?

Response: These were developed by Council in liaison with members of the community and

stakeholders as part of a two year process.

Council conducted an extensive process of engagement (including focus groups, competitions

and surveys) to develop the seven outcome areas.

The outcome areas were also designed to be cross cutting – providing an integrated approach

across Council units. There were no major

changes during the Our Quality of Life project.

The Facilitator invited participants to

nominate any specific needs for statistical

information / indicators.

Response: None were suggested.

2.6 ‘Community – Integral to the Business Model’ – Anna Ainsworth, Director and Community Development Coordinator, Eden Gardens

Anna Ainsworth introduced Eden Gardens as a

private business which has as its goal ‘enriching

people’s lives with plants’. 300 people visit the 2.3ha Eden Gardens site each year.

A wide range of community projects are run and

these have to help support the financial viability of the Gardens. For instance, the Cancer Council

uses part of the Gardens as its place for functions

and fundraising initiatives. Eden Gardens also works with Youth Off the Streets – involving

young people in the garden and community

events / morning teas – which provide opportunities for social interaction.

A six month Eden Traineeship is offered to a

number of young people, and around 50 workplace opportunities are provided to young

people every year.

City of Ryde: Our Quality of Life Forum 5

Environmental programs are run – from floristry to Tai Chi. Other programs involve local schools,

the Asthma Foundation, the City of Ryde – One

Drop Festival in the display gardens – and others.

The Gardens also supplies plants to ‘Community

Greening’, an initiative of the NSW Department of

Housing and Botanic Gardens Trust – providing support to more than 200 community gardens

across NSW in areas of disadvantage.

2.7 Questions & Comments

Question: Would it be more difficult for you if the

Gardens was not a private company?

Response: Yes, possibly. It’s difficult to prove the benefit and loyalty that exists within the

community. We need to report to board of

directors on benefits of the business.

Question: Some might describe you as a ‘social

business’ – providing a platform for volunteering

through the private sector (rather than through the not for profit sector). I would like to see more

social businesses providing opportunities for

volunteering. The Gardens may feature as a case study in the Quality of Life report. We’ve got a

long way to go to educate the public about the

social/financial value of social businesses. The City of Ryde can play a role in promoting businesses of

this nature.

Response: Yes, noting that it is a financially viable business.

Question: Could you please tell people about

your membership program? I think it’s wonderful. It provides a sense of belonging and it doesn’t

cost anything.

Response: Thank you. The Gardens currently has 16,000 members who play an integral role in

its success.

2.8 ‘Stockland: Creating Sustainable Communities’ – Lauren Cassar, National Community Development Manager, Stockland

Lauren Cassar introduced Stockland as the largest

private landholder in Australia, with a key role in

building sustainable residential communities. Stockland also holds more than 40 major

shopping centres and 60 retirement villages in

Australia.

Stockland projects in the local area are Macquarie

Park and North Ryde.

Stockland has a strong commitment to sustainability across the business. Minimum

sustainability standards and targets have been set

for all Stockland shopping centres (e.g. community elements in redevelopment works)

and Stockland is now seeking to extend this to its

residential business across Australia. This may include elements of Green Star Communities –

even in communities where a Green Star rating is

not being sought.

Lauren Cassar, Stockland

Stockland is also working with the CSI to measure

and report on what Stockland is doing –

measuring the social impact, shared value and quality of its existing partnerships with the

community, government and other businesses.

Community development, sustainable development processes and community

involvement (eg volunteering, dollar match

donations) are also key aspects of the sustainability approach integrated into Stockland’s

core business.

Stockland’s Annual Review 2012 incorporates integrated financial, social and environmental

reporting, and is now available online.

Stockland is currently working with the CSI to map Stockland’s partnerships (with organisations

such as Oz Harvest and others) to understand

inputs, outputs and shared value. For instance, annual marketing plans for each shopping centre

6 City of Ryde: Our Quality of Life Forum

are now aligned with community partners (eg events such as a Mother’s Day morning tea may

be aligned with a particular charity).

Stockland is also conducting a Liveability Study (of 1,100 households) mainly based around its

residential communities, in liaison with KPMG,

Colmar Brunton and Deakin University. The results of the study confirm that investment in

community infrastructure has a direct impact on

resident personal wellbeing. Stockland has a strong focus on employment and education – and

seeks to provide more opportunities for people to

work from home (while ensuring the commercial viability of such initiatives eg by combining a work

from home facility with commercial initiatives such

as café). Limited public transport options presents another critical issue for new communities.

Stockland is currently developing an education

strategy looking at provision, partnerships and models for funding of schools.

2.9 Questions & Comments

Question: There are many areas of interest to Council in the work that Stockland is doing. What

does Personal Wellbeing mean to you?

Response: Our research seeks to measure the state of the nation – considering both built

infrastructure and soft programs within each

development.

Question: Are the indicators perception

measurements?

Answer: Yes, they are residents perspectives obtained through in-home surveys.

2.10 ‘Collective Impact for Social Outcomes’ – Jenny Riley, Community Impact Manager, United Way

Jenny Riley introduced United Way as having a presence in 41 countries with 2.5 million

volunteers. The organisation seeks to bring people

together to resolve social problems (including businesses, individuals, academics, institutions,

etc).

She discussed the value of ‘collective impact’ (which involves all players working towards the

same goal and measuring the same things), and

noted the important role of the Our Quality of Life report in providing the focus for collective work to

be undertaken within the City of Ryde.

Jenny commented on the importance of an evidence base – and encouraged Council to

publicly identify goals for action.

Recent collective impact projects undertaken by United Way with others include the ‘90 homes for

90 lives’ project to rehouse rough sleepers from

Woolloomooloo (Platform 70), and a project transitioning young people from school to work.

City of Ryde: Our Quality of Life Forum 7

3 Workshop & Feedback

3.1 Introduction

Forum facilitator, Steve Rossiter, invited all participants to have lunch and to take part in a

workshop session to discuss and provide input on

two key questions:

Question 1: How can we all (Council, business,

community organisations) work together to achieve outcomes described in the ‘Our Quality of

Life’ report? What types of things / activities /

events / information etc would promote collaboration and partnerships?

Question 2: What are 3 priority key questions from the ‘Our Quality of Life’ report? Identify

practical actions / suggestions for how each of

these priority questions can be addressed.

3.2 Report back by Forum participants

A summary of the main points raised in table

discussions was provided by a reporter from each of the seven small groups. Feedback from each group is

documented over the page.

There was a high level of consensus among

workshop participants in relation to Question 2 –

with many identifying the same priority questions. Key priority questions which were identified by many

tables were:

How can housing affordability for purchasers and renters with moderate to low incomes be addressed?

What steps can be taken to encourage more people to adopt lifestyle choices that improve their health?

8 City of Ryde: Our Quality of Life Forum

Table Question 1 – Opportunities for collaboration and

partnerships

Question 2 – Priority questions from Our Quality of

Life Report

Question 2 – Comments on priority questions

1

Identify and establish a steering group of key

champions from each sector.

Pick one achievable goal and work towards it.

Ryde Council to work in a ‘collective impact’

way. Hold master classes, insight sessions (eg around key issues), as well as providing other

opportunities for skills development.

How can housing affordability for purchasers and renters with moderate to low incomes be addressed?

What steps can be taken to encourage more people to adopt lifestyle choices that improve their health?

How do we ensure that employment participation rates of our older experienced workforce remain high as the ageing population increases?

Learn from the work Stockland has been doing

in terms of affordable housing and benchmark Ryde against other Stockland communities –

with a view to understanding any differences

and formulating actions.

Provide opportunities for older people reaching

retirement to transition into meaningful

community activity.

2

The report warrants participation by all in Ryde.

We need to recognise that many people want to

contribute, but some don’t know how. We need to recognise the common interest and desire to

make a difference and provide buy in

opportunities. Focus on My Place to generate interest, declare outcome goals and encourage

increased participation.

For instance, set a community goal or challenge based on report findings, and send a summary

of the report to schools, churches and other

institutions in Ryde – and invite their feedback and suggestions. City of Ryde to take on the

role of backbone.

How can housing affordability for purchasers and renters with moderate to low income be addressed?

What steps can be taken to encourage more people to adopt lifestyle choices that improve their health?

What are the best ways to encourage civic participation and ensure people feel engaged and able to have a say on important issues?

Mandate % lower cost housing as part of any

new developments. In addition, review the Local Environmental Plan (LEP) to enable

variety of developments / property sizes,

matched to transport.

Suggestions were raised around improved

transport and parking, improved access and

enhanced amenity in the public domain (eg improved pathways, shaded areas, seating and

WC facilities, lighting after dark).

Leadership is integral to all. A good campaign for engagement and care needs to be

conducted (eg Olympics, ‘You’re the Voice’ style

approach) to get everyone caring about our area, through partnerships with the community

and business.

City of Ryde: Our Quality of Life Forum 9

Table Question 1 – Opportunities for collaboration and

partnerships

Question 2 – Priority questions from Our Quality of

Life Report

Question 2 – Comments on priority questions

3

Read and digest the Our Quality of Life Report.

Promote and share the key findings – through My Place.

Further research – delve deeper into the

research – see where organisations can offer input.

See what other organisations are also doing in

Ryde (eg through a shared calendar on My Place).

Use collective impact strategy with the City of

Ryde to act as the backbone.

Community sharing through use of video.

Align the goals and strengths of Council with

those of other organisations.

Shared research inputs and outcomes.

Common events – technology based

information, organisations supporting one another.

Businesses to support the City of Ryde in the

process (eg technological improvements).

How can housing affordability for purchasers and renters with moderate to low incomes be addressed?

What else can we do to celebrate our cultural diversity?

What steps can be taken to encourage more people to adopt lifestyle choices that improve their health?

Key suggestions to address housing affordability

were considering integrated models, and

including housing to address the needs of housing commission residents, people with

mental health issues and people who require

aged care.

Engage with the disability community (provision

of services).

Amend this goal to ‘celebrate and engage the diversity of all of our people’. That is diversity of

culture and background, not just cultural

diversity.

Engage with lower income and housing

Commission families (services and education).

Engage with those who work or recreate here.

Focus on a balanced lifestyle. Broaden the

definition of health to include ‘health of mind,

body and spirit’.

Encourage neighbourhoods to become

communities – supporting each other and

working together.

10 City of Ryde: Our Quality of Life Forum

Table Question 1 – Opportunities for collaboration and

partnerships

Question 2 – Priority questions from Our Quality of

Life Report

Question 2 – Comments on priority questions

4

Understand the frameworks of other

organisations – through forums or information

sessions similar to this Forum – where everyone says what they do.

Match organisations that have common

interests with one another around relevant outcome areas. Smaller companies may not

have as much government funding, but can still

play an important role in promoting wellbeing.

Smaller companies to use outcome measures

and report to higher ups, rather than relying on

‘output hours’.

How do we communicate between groups and

ensure we’re being efficient / not doubling up?

The backbone role is critical to this.

How can we increase the accessibility of public transport to all residents? How do we reduce the dependence on private motor vehicle travel to work?

How can housing affordability for purchasers and renters with moderate to low incomes be addressed?

How do we ensure the forecast increase in jobs growth is matched by an increase in the number of available workers?

Public transport is critical to older people, our

workforce and students – the whole spectrum

of our community. We need to increase the frequency of public transport services, promote

the Top Ryder and increase taxi subsidies.

Council to tap into Transport for NSW initiatives and work alongside the State Government, to

provide more parking around transport nodes,

and to provide more parking and improved access to transport for businesses.

The requirement for moderate to low income

households and rental housing should give particular focus to the needs of the ageing

population and people with a disability (eg

partnerships to build houses and purpose built houses).

A key part of our economic growth is increasing

the number of available workers. This depends on building infrastructure and improving public

transport services (eg to TAFE, Macquarie

University).

5

Continue to provide opportunities for discussion.

Prioritise between the goals.

Don’t limit thinking to what we think we can

influence now, but move to what we want most

to change for the future.

How can housing affordability for purchasers and renters with moderate to low incomes be addressed?

How can we encourage people to be active in conservation and reduce their own impact on local ecosystems?

Consider public / social housing as well as the availability of affordable student housing.

Bring developers to the discussion with

community organisations, government and

banks (housing finance).

Break the stigma around public housing.

City of Ryde: Our Quality of Life Forum 11

Table Question 1 – Opportunities for collaboration and

partnerships

Question 2 – Priority questions from Our Quality of

Life Report

Question 2 – Comments on priority questions

6

Have more meetings like this Forum / workshop

– which bring stakeholders together to identify common goals.

Identify existing stakeholder data. Review and

publicise updated information. Provide opportunities for stakeholders to identify their

main issues and how this links to their core

business.

Connect and involve the community including

residents and workforce.

How do we ensure that green spaces and leisure activities are accessible and suitable to promote the continued health of older people?

How can we assure levels of prosperity remain high? How can we secure the same high employment and education rates for all neighbourhoods and social groups?

How can we encourage people to be active in conservation and reduce their own impact on local ecosystems?

Get quick runs on the board – promote Ryde as

a healthy place to live and work, improve access

to green spaces and leisure (walkways, clean and inviting areas, host events so people know

about these spaces).

Run community education campaigns encouraging the community to use spaces /

facilities, hold activities within green space.

How can we improve our SEIFA rating? Capture data on employment growth. Promote education

and development pathways to meet

employment demands within the local area.

Identify education / development needs of

groups and individuals – and identify links to

providers.

Promote Ryde as an environmentally

sustainable and friendly place to live and work.

Promote organisations / neighbourhoods which have implemented environmental sustainability

programs within the residential and business

communities.

Promote environmentally sustainable services

and programs offered within the community.

12 City of Ryde: Our Quality of Life Forum

Table Question 1 – Opportunities for collaboration and

partnerships

Question 2 – Priority questions from Our Quality of

Life Report

Question 2 – Comments on priority questions

7

Get the right people together – we need a core group and champions to get the core group

moving. Cast the net wide, but use selection

criteria to identify the best fit.

Focus on identifiable outcomes.

A strategic implementation plan is required. This

should include be doable, and include interim goals, identifiable outcomes and reporting

measures.

What will be the housing demands of an older population, and of more lone person households? How will the available housing options accommodate predicted demographic changes?

What steps can be taken to encourage more people to adopt lifestyle choices that improve their health?

How can we increase the accessibility of public transport to all residents? How do we reduce the dependence on private motor vehicle travel to work?

How can we encourage community and business to have a smaller carbon footprint?

Affordable housing:

Developers should provide a % of housing in the form of affordable rental property (under

the National Rental Affordability Scheme).

Establish partnerships between Council and developers.

Planning laws should allow for higher density

residential development.

Public transport:

Local and externally based workers require

efficient and sustainable transport to work in Ryde businesses.

City of Ryde: Our Quality of Life Forum 13

3.3 Workshop conclusion

The Forum facilitator noted that the Our Quality of Life report would be made available on the My Place

website from next week – and an email link would be sent to all those who registered at today’s Forum. He

thanked all representatives of Council, presenters, and participants for their efforts in contributing to the success of the Forum.

He asked Forum participants whether they had learnt something new over the course of the half day session and whether they found participating in the Forum a valuable exercise. The majority of participants raised their

hand in response to both questions. Comments from participants included:

The open communication was excellent.

You’ve shared so many great ideas.

It takes Council’s focus to the next level.

There is real value in understanding how to measure impacts. Not for profits have been working through

many of the issues discussed today for years. It’s great to see Council and business are listening.

3.4 Close

Paul Graham thanked all participants, guests and Council Officers for their participation and contributions, on

behalf of Council. The workshop was formally closed at 2.10pm.

14 City of Ryde: Our Quality of Life Forum

4 Attachments

City of Ryde: Our Quality of Life Forum 15

A: Copies of Presentations

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Title

Creating Sustainable Communities

Lauren Cassar, Community Partnerships Manager, Sustainable Communities

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• 42 Shopping Centres - Value $5billion, $5.6 billion in sales per year • 70 Residential Developments – Value $23billion, 88,000 lots • 62 Retirement Villages - 7984 units • 21 Office properties – value $1.9bn

What does Stockland do?

• Contributing to and participating in communities is central to what we do.

• Stockland helps to create communities through our Residential, Commercial

Property and Retirement Living projects.

• A role in developing and sustaining them through considered design and the

approach we take to operating our assets.

• Community development and community involvement.

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Stockland Macquarie Park & North Ryde

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Sustainable Communities

Internet search

Project drive

through

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Office

To Develop

• 3R’s structure - a commitment to consistent sustainability practices across

the businesses

• Minimum standards set across all 3 businesses – Built Infrastructure &

Soft Initiatives

• Green Star Communities

• Integrated Reporting

• Measuring Social Impact, Shared Value and quality of partnerships

• National partnership platform with set criteria

• Community Development plans for all assets and projects

• Sustainability integrated into Development Process

• Community Involvement

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Stockland Community Development

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Internet search

Project drive

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To Develop

Integrated Reporting

• Annual Review 2012 – our first to combine financial, social and environmental

performance. • Our approach to sustainability is delivering

improved returns for investors. • International pilot led by the International

Integrated Reporting Committee (IIRC). • Participation in discussions with global

reporting leaders, learning from their experiences, reviewed our own stakeholder reporting framework.

Our full reporting suite for 2012: • Annual Review – strategy, corporate

governance, financial, social and environmental performance.

• Shareholder Review – a concise version of the Annual Review sent to all security holders. • Financial Report – a detailed account of our

FY12 financial performance. • Property Portfolio – details on each of the assets within our portfolio, updated every six months.

• Sustainability performance (online only) – in-depth annual sustainability performance, including detailed discussion on our material issues. •FY13 – Review outcomes – further enhance transparency and accessibility of reporting.

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Shared Value/Measurement

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To Develop

• Working with CSI - Mapping

current partnerships to

understand inputs, outputs,

alignment to strategy and

outcomes achieved.

• SROI through Net Balance -

Typical Stockland retirement

village contribution of value

to residents, family and the

local community every year

= $2.9m

• Liveability study

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Stockland has developed a robust survey to measure Liveability in

our residential communities

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Liveability Measurement

Tool

Collaboration

To Develop

External Internal

KPMG CR&S

Colmar Brunton CD Managers

Deakin University Project Teams

• Affordable Living

• Economic Prosperity

• Access & Connectivity

• Belonging & Identity

• Health & Wellbeing

• Governance & Engagement

50 Questions

Over 1,100 households responses across three states (to date)

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Our Findings confirm that investment in Community infrastructure

has a direct impact on resident personal wellbeing

Overall satisfaction with living in the community

Residents rate their personal wellbeing highly

• Personal wellbeing in Stockland communities is well

above the Australian average

• This has been driven by our approach to responsible

greenfield development and investment in the early

delivery of social infrastructure and community

development activity

• Results can vary depending on the level of investment

that can be provided at each community

Community assets that drive satisfaction & Wellbeing:

• Quality parks and green spaces

• A sense of belonging and identity

• Community events

• Access to amenity (shops, transport)

• Quality educational opportunities

• Landscaping and maintenance

Elements that impact adversely on Wellbeing

• Access to localised employment & adult education

• Lack of public transport options

• Diversity of recreational facilities

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Stockland

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Only 1 in 5 residents work within local area and most from home

To Develop

• Despite relatively low unemployment, 81% of residents work

more than 10km away from their home. With many who work

locally, working from home. Adequate technology is critical for

work from home (often supplementary h/hold income)

• This results in over 65% residents who commute greater than

30min (each way) with an average of 36mins. Around 30%

have a commute time over 45min.

• Satisfaction and well being is lowest for those with longest

commute time

Note: Work Locally is within 10km of home

36 mins average commute time

28 mins average commute time

36 mins average commute time

39 mins average commute time

35 mins average commute time

Commute times

Note: Work from home is having a home office

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Stockland

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Perception of accessibility to public transport is Poor

• Pre-Family residents are less satisfied with public transport access

• Mature Families are least likely to believe they will get where needed without problems

• Households with one vehicle obviously rely more on walking and public transport

Alternative forms of transport are limited

• A private car is the main form of transport for residents

• Communities are considered safe to walk and cycle

Public Transport options are limited

0 = strongly disagree, 10 = strongly agree

35% 29%

33%

34%

36%

63%

63%

Easy access to public transport

Easy and safe to walk

Easy and safe to cycle

Rated 0-3/10 Rated 4-7/10 Rated 8-10/10

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Stockland

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R178 G178 B178

R51 G153 B51

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Opportunities for better quality secondary education options

• Quality education opportunities are a principle location

and satisfaction driver for Families

• Families with children aged 10-14 are less satisfied with

the accessibility of education indicating the need for

more local high schools.

• Around 2 in 5 residents feel there is no or inadequate

access to adult education services and training

Access to Education Services

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R178 G178 B178

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Recreational Assets: Parks and open spaces are very well utilised,

but there is a large demand for other recreational facilities.

To Develop

• Over 1/2 residents indicate there is no or

inadequate access to a swimming pool and

all 3 communities list swimming as the

activity they are most interested in

participating in.

• Parks and open spaces, supermarkets and

local shops are the facilities used most

regularly by residents.

Recreation Facilities Frequency of Use

Access to Recreational Facilities

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R178 G178 B178

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Summary

• Stockland invests to create Greenfield residential communities that deliver high levels of personal wellbeing and satisfaction

• However, additional Federal support is required to help councils and developers accelerate the delivery of:

• Local Area Employment

• Public Transport

• Educational Opportunities

• Diversity of Recreational Facilities