project management skills for medical staff professionals€¦ · 2 learning objectives identify...

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Project Management Skills for Medical Staff Professionals Session Code: WE04 Date: Wednesday, October 25 Time: 8:30 a.m. - 10:00 a.m. Total CE Credits: 1.5 Presenter(s): Janice Benggio, MBA, CPMSM, CPCS, CPHRM, PMP

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Project Management Skills for Medical Staff

Professionals

Session Code: WE04

Date: Wednesday, October 25

Time: 8:30 a.m. - 10:00 a.m.

Total CE Credits: 1.5

Presenter(s): Janice Benggio, MBA, CPMSM, CPCS, CPHRM,

PMP

1

Project Management Skills for Medical Staff Professionals

Janice Benggio, MBA, PMP, CPMSM, CPCS, CPHRM

We Love Projects

2

Learning Objectives

Identify concepts of project management

List 7 project management skills that can be used by medical staff professionals

State the benefits of incorporating project management skills into daily work

Defining a Project

A project is a unique set of operations designed to accomplish a singular set of goals.

A project IS:

A temporary endeavor

A unique effort

Has a definite start and end date

Has a defined scope and resources

A project IS NOT:

A routine operation

An ongoing task

One is a Project – One is Not

3

Understanding Project Management

Portfolio

Program

Project Project

Program

Project

Project Concepts & Terms

Historical Information

Formal & Informal Reports

Records, Notes, Miscellaneous Data

Similar Project Information

Contracts, Policies, Legal/Regulatory Documents

4

Project Life Cycle

Plan

Do

Check

Act

Initiate Plan Execute Monitor Close

Plan

Do

Check

Act

Start Date End Date

How Do You Know It’s Good Quality?

Triple Constraint – The Iron Triangle

Time

ScopeCost

5

Measuring Progress

The Project Baseline

Time

The Project Baseline

Cost

6

The Project Baseline

Scope

Project Management Skills

Leading

Communicating

Negotiating

Problem Solving

Influencing

Delegating

Being Proactive

Project Management Processes

According to PMI…

“A process is a systematic series of activities directed towards causing an end result such that one or more inputs will be acted upon to create one or more outputs.

Each process has inputs, tools and techniques, and resulting outputs.”

7

Project Life Cycle – Phase 1

1.Business Case define project at a broad level, what will you achieve, when & why

Project Life Cycle – Phase 2

2. Develop Goals acronyms (SMART, CLEAR, etc.), scope, milestones, plans

Project Life Cycle – Phase 3

3. Project Executiondevelop team, carry out tasks, status meetings, communications

8

When Things Don’t Go Right

Project Life Cycle – Phase 4

4. Performance Measuring objectives, quality, resources, costs

Project Life Cycle – Phase 5

5. Close Project deliver product/service, recognize team, punch list, post-mortem

9

When The Project is Successful

Lessons Learned

CHALLENGE…being able to find information, so when you finish your project, archive it so you can retrieve it for later projects.

BENEFIT…Reducing time and effort from your project with estimates, risk management and other lessons learned.

Share Project Benefits

Better control of resources

Improving customer relationships

Lower costs, better accountability

Better quality and greater confidence

Increased productivity

Increased employee morale

10

Personal Benefits of Using PM Skills

Getting tasks completed in a timelier manner

Ability to better organize work (and personal life)

Exhibiting leadership skills

Foundation to move forward in career

Get Ready to Pull Your Own Wagon

Incorporating PM Skills in Your Job

Desire to try new methods

Willingness to start immediately to use the skills

Understanding that each person can customize skills to meet their needs

11

Learn More About Project Management Low and No-Cost Options

» Project managers in your organization

» Local project management groups, social media

» Web search for free forms (www.ProjectManagement.com)

» Udemy www.udemy.com and other education providers

Organizations to Join

» Project Management Institute www.pmi.org

» Meet-Up Groups www.meetup.com

Recap – What is Project Management?

The project lifecycle includes 5 phases:

» Project concept and initiation» Definition and planning» Launch or execution» Monitoring and controlling» Closing the project

Recap – What is the Triple Constraint?

The IRON TRIANGLE(these 3 make up the project baseline):

» Time

» Cost

» Scope

12

Recap – Skills Used in Project Management

» Leading» Communicating» Negotiating» Problem Solving

» Influencing » Delegating» Being Proactive

Useful skills in project management include:

Recap – Project Closure Notes

» Archive to retrieve easily

» Do a project post-mortem

» Benefits of completed project

Historical Information and Lessons Learned:

Recap – Benefits You’ll Gain

Benefits of Incorporating Project Management Skills into Your Daily Routine:

» Accomplishing tasks in a timely manner

» Organizing work (and personal life) better

» Cultivating leadership skills

» Developing a foundation to advance career

13

Thanks & Recognition

Joseph Phillipswww.instructing.com

PMO of Broward Health www.browardhealth.org

Are You Ready to Launch a Project?

What questions

or comments do

you have?

Thank YOU all so much for your time and attention!

Use Project Management Skills to Reach New Heights & New Horizons

YOU CAN DO IT!

CONFERENCE CALL BINGO

Hi, who just

joined?

Can you email

that to everyone?

____, are you

there?

Uh, ___, you’re

still sharing…

Hey guys, I have

to jump to another call

(sound of

someone typing, possibly with a

hammer)

(loud, painful

echo/feedback)

(child or animal

noises)

Hi, can you hear

me?

No, it’s still

loading

Next slide, please

Can everyone go

on mute?

I’m sorry; I was on

mute.

(for over-talkers) Sorry, go ahead.

Hello? Hello?

So, (faded out) I

can (unintelligible) by (cuts out), okay?

Sorry I’m late (insert excuse

here)

I have a hard stop

at ___

I’m sorry, you cut

out there

Can we take this

offline?

I’ll have to get

back to you

Can everyone see

my screen?

Sorry, I was

having connection issues

I think there’s a

lag

Sorry, didn’t catch

that; can you repeat?