project management...

Project Management Leadership

Beahrs ELP Berkeley, CA

June 20, 2017

2:00 – 5:00 pm

Prof. Zachary A. Wong, Ph.D., D.A.B.T. [email protected]

Copyright May2016 Z. A. Wong Class Use Only All Rights Reserved

mailto:[email protected]

Purpose/Agenda

Importance of Project Management (PM)

8 Key PM Leadership Principles

Team Project Exercise – “Learn by Doing”


Importance of Project Management

Planned undertaking to achieve a specific objective within defined time period

New business, technology, environmental protection, clean water system, computer system, training program,

clean energy, conservation


Copyright October 2004, Z. A. Wong All Rights Reserved

Project Management

Time

Resources

Processes

Costs

Ideas

Tools

People

Knowledge

Organized, Systematic Way to Get Things Done! On Time, On Budget, High Quality


PMBOK® Guide

Project Management Body Of Knowledge

• Int’l standard, revised every 4 yrs

• 10 knowledge areas

• 5 process groups


PMBOK® 10 Knowledge Areas

1. Project Integration Management 2. Project Scope Management 3. Project Time Management 4. Project Cost Management 5. Project Quality Management 6. Project Human Resources Management 7. Project Communications Management 8. Project Risk Management 9. Project Procurement Management 10.Project Stakeholder Management


Project Management Tools

UCB OE Project Management Tools:

http://vcaf.berkeley.edu/resources/operational-excellence/oe-project-management-tools

Project Management Software:

Microsoft Project, Basecamp, Trello


Textbook: Human Factors in Project Management Author: Zachary Wong










Purpose/Agenda

Importance of Project Management (PM)

8 Key PM Leadership Principles

Team Project Exercise – “Learn by Doing”


Principle #1: Follow 5 Phase Roadmap

Define

Plan

Execute

Monitor and Control Close

1

2

3

4

5


10

Principle #2 Three Elements for Successful Projects

CONTENT

PROCESS

BEHAVIOR


CLEAR purpose and goals

WELL-DEFINED plan, methods, procedures

TEAMWORK

11

Principle #3 Root Cause of Project Failures

Bad Team

Behavior


Bad Team Behaviors Poor communications

Interpersonal conflicts

Low output

Bad leadership

“Difficult” personalities

Low accountability

Resentment, anger, mistrust

Exclusion

Copyright October 2016 Z. A. Wong All Rights Reserved

6

5 Phase Roadmap

Define CHARTER

Plan

Execute


1

2

3

4

5


CONTENT

PROCESS

BEHAVIOR

14

“Go slow to go fast”

• Clear Goals • Clear Expectations


Principle #4

Take Time to

“Frame the Project”

1. Purpose -- Idea, problem, need

2. Benefit – ROI, value to community

3. Scope of project -- investment, assets, people

4. Budget – investment, funding

5. Identify sponsor, stakeholders, management

6. Sponsor expectations

7. Define project success


Project Leadership

Trade-Offs – “You Can’t Have It All!”


Time

(Schedule)

Quality

(Deliverable)

Cost

(Budget)

Step 1. Define: Project Charter

Project “Contract” -- stakeholder expectations

– Objective

– Compelling Purpose /Benefit

– Frame/Scope

– Communications

– Rules/Requirements

– Sponsor/Stakeholder Expectations

– Deliverables and Milestones

– Resources

– Success Metrics Copyright May2016 Z. A. Wong Class Use Only All Rights Reserved

Page 1

STOP

Communicate, Communicate, Communicate

18

Principle #5


…with project stakeholders

Project Management Structure

Management Board Approvals

Project Manager Project Team

“SNAKE” with Project Management Board


TIME Start End

Charter Design/Budget Changes

STEP 2. WORK PLAN Page 2 Project Management: 5 PHASES

Define

Planning Work Plan

•Roles/Responsibilities •Task and Schedule •Key Team Behaviors •Budget •Risk Mgmt

Execute

Monitor and Control

•Performance Metrics

Close

1

2

3

4 5

PROCESS


5 Phase Roadmap

Define

Plan

Execute


1

2

3

4

5


CONTENT

PROCESS

BEHAVIOR

22

“Be Inclusive”

X X X

X X X

Principle #6 Teamwork

Feeling Included, Respected, Valued


Work Plan

Roles and responsibilities

Key team behaviors

Tasks and schedule

Managing risks

Page 2

STOP


5 Phase Roadmap

Define

Plan

Execute


1

2

3

4

5


What gets measured, gets done

25

Principle #7


Performance Metrics

Step 5. Monitor/Control Page 4

Performance Metrics Examples

% budget spent

% goals completed on time

# injuries or accidents

stakeholder satisfaction


Project Management: 5 Process Groups PHASES

Define

1


Plan

Execute


2

3

4 5

No feedback, no improvement

28

Principle #8

Project Close


Summary: 8 Key Principles of PM Z. A. Wong

1. Follow 5 Phase Roadmap

2. Three key elements: Content, Process, Behaviors

3. Root cause of project failure: Bad Behaviors

4. Go Slow to Go Fast: Frame the Project /Charter

5. Communicate, Communicate, Communicate

6. Teamwork: Be Inclusive – respected, valued

7. Metrics: What gets measured, gets done

8. Project Close: No feedback, no improvement


International Best Practices: PMBOK Guide

project management...

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