7/25/2019 Program Project Manager In Greater Boston MA Resume Scott Wilson

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D. Scott WilsonMilford, MA 01757

Tel: 508-244-2695 scottwilson@comcast.net

Project Manager & Sales Support Analyst

Scott would be a valuable asset to any employer who puts a premium on due diligence,

analysis, solutions design, product research, and industry benchmarking. Former Manager

When Scott is assigned to work on my proposals his work will be first-rate,comprehensive, and completed on time. Global Account Executive

Highly accomplished Project Manager with a verifiable record of accomplishment managing and delivering large-scaleprojects on time and within budget.

Skilled, versatile, communicator, and facilitator, effective with co-workers, clients, and technical participants at alllevels in an organization.

Organized take-charge professional, exceptional follow-through abilities, sees projects to successful conclusionensuring customer satisfaction.

Enthusiastic contributor with a collaborative spirit and a passion for seeing a quality job through to completion.

Personal strengths include excellent work ethic, broad-based knowledge, persistence, and organization.

PROFESSIONAL EXPERIENCE

Pharos Systems InternationalRochester, NY 11/200812/2015Pharos Systems International, Inc. provides powerful and innovative print optimization software and services toeducational institutions, corporations, and libraries across the globe. Pharos pioneered print control and management

software in the early 1990s and continues to leadthe industry today.

Account Manager/Program ManagerPlanned, directed and coordinated account strategy for major customers which identify Pharos growth.

Determined account strategy in partnership with customer sponsors and Pharos Customer Operations

Planned, managed and evaluated the work of all onsite Project Managers and Analysts and other professional,technical support resources, including ensuring proper allocation of all resources within the account.

Pharos business owner for delivery of the enterprise print optimization engagement.

Managed customer contract/SOWs to achieve Deliverables (i.e., reductions in cost and volume plus increases in enduser satisfaction) and profitable account development.

Developed project plans to deliver on print strategies to the benefit of the customer.

Intervened if quality standards or targets do not meet requirements and deploy needed changes.

Defined the roles and individual accountability of the delivery team to support the project plans.

Achieved financial targets defined.

Analyzed relevant customer problems, needs and requirements to define and build the business cases to secure

added Pharos products, services and revenues.

Created complex quotations covering licensing, training, implementation and consulting services.

Managed customer reviews and planning sessions.

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7/25/2019 Program Project Manager In Greater Boston MA Resume Scott Wilson

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Massachusetts Technology CollaborativeWestborough, MA 6/200711/2008

The Massachusetts Technology Collaborative, (MassTech), is a public economic development agency working to supporta vibrant, innovation-driven economy across Massachusetts. Through our three major divisions - the MassachusettseHealth Institute, the Massachusetts Broadband Institute, and the Innovation Institute - MassTech is fostering innovationand helping shape a growth economy. We develop meaningful collaborations across industry, academia and governmentwhich serve as powerful catalysts, helping turn good ideas into economic opportunity.

Project ManagerPlanned and executed projects for the funding of Massachusetts Renewable Energy initiatives. Reviewed and qualified applications for renewable energy grants. Tracked and reported on ongoing funded projects. Developed and implemented renewable energy product grants to Massachusetts cities and towns. Part of a team who assessed qualified applicants and determined which projects would receive grant funds.

Pitney Bowes Management Services,Stamford, CT 6/20011/2007

World-wide leader in the $30 billion Integrated Mail and Document Management Industry after acquisition of DankaServices International creating a presence at 1,300+ customer sites and 17,000+ employees in Europe and NorthAmerica producing nearly $1B in annualized revenue.

Solutions Design ConsultantProvided technology sales support enterprise-wide managing projects and implementing solutions. Collaborated internallywith Product Managers in development of client solutions.

Credited with delivering $3.5M annual savings to Deutsche Banc while securing a $60M+ 5-year reprographics

contract by re-engineering workflow process and implementing new digital equipment platform.

Danka Services International, Rochester, NY (Acquired by Pitney Bowes) 1/19996/2001World's largest independent supplier of office imaging equipment and related services, parts and supplies inapproximately 30 countries around the world.

Project Manager Major Account Team (2000 2001)Focused exclusively on supporting and selling services to the 25 highest revenue-producing clients in North America

Saved client $20M+ and contributed to closing of $60M+ 5-year agreement with Goldman-Sachs by collaborating

with Global Account Executive and providing expert analysis in preparation of National Fleet Management Proposal.

Business Analyst Northeast Region 1999 - 2000Developed performance metrics after analysis of current processes and procedures to recommend potential solutions to improveworkflow procedures and profitability at new and existing account locations.

EDUCATION

MBA,Operations, BENTLEY COLLEGE, Waltham, MA

BS,Plant and Soil Science, UNIVERSITY OF MASSACHUSETTS-AMHERST, Amherst, MA

CONTINUING EDUCATION

Document Solutions Sales Training

Document Management Class

Management Leadership Class

PMP Class (Project Management Professional)

Xerox Docutech Operator and Network Certified

Six Sigma Yellow Belt