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INNOVATION IS OUR MOTIVATION

I N T E G R A T E D B U S I N E S S S E R V I C E S

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INNOVATION IS OUR MOTIVATIONINNOVATION IS OUR MOTIVATION

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Company Profile:IBS is an Egyptian organization for integrated business services which strives to provide uniquely specialized standards of services while aspiring to offer the right solutions for any corporation. We provide new and existing businesses with a wide range of business development solutions to satisfy their needs in the fields of training, information technology solutions and business administration consultancy.

We work with our clients to unlock their true potential, whilst optimizing their performance and help them achieve their goals. In attaining such an end, IBS endorses a team of eminent experts and professionals with different technical and administrative backgrounds. Such a team enjoys the experience and the academic knowledge which enable them to provide our clients with not only solutions or traditional services but also a whole realm of innovation and creativity leaving a powerful imprint for their organizations.

Mission Statement: Our mission is to develop and enhance the productivity of individuals and organizations not only by providing them with the updated knowledge and skills of any specialty needed in the market but also by putting them on the right track. We strive to enhance our employee’s competencies coupled with developing a teamwork environment that ensures the efficiency of the services that meet our clients’ and stakeholders’ expectations.

Vision: Our vision is to be the milestone of business services which leads all of the Egyptian providers and guide the Egyptian market to continuous growth.

Goals: We aim to create an environment in which different cultures can interact in a positive way to create a competitive advantage, and we will be united by our commitment to our core values of

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“IBS FIRST” which stands for:

Financial Discipline: Our decisions will be made to ensure long-term growth for the benefit of employees, customers and shareholders. Integrity and Honesty: Our actions will be conducted following the highest standards of ethics, honesty and personal integrity. This will foster and maintain trust and confidence of our employees, customers and suppliers.

Respect for Employees: Customers and Suppliers: Our employees will be developed and motivated to meet the challenges ahead. Individuality and diversity will be valued and performance recognized. We will provide our customers with unsurpassed value-added services. Our relationship with suppliers will reflect respect, understanding and sound business practice.

Safety: Personal safety and employee health is our greatest responsibility, followed by the protection of our environment and company property.

Technical Leadership: Our competitive advantage is based on continually improving our processes and finding innovative solutions to the technical challenges in meeting the needs of our customers.

What are the business services offered by IBS?

IBS features a business-oriented package of services that expands to include:

• Human Resources, Marketing, Business Development and Management consultancy for new and existing businesses in all industries • IT solutions, supporting corporations by offering a proficient and efficient solutions and consultancy Corporate and Individuals Training Plans

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Training ServicesTraining Services

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Training Services

Our training services are based upon simplifying business principles, personal skills and managerial concepts to help those who wish to enter the business world get a head start, armed with a solid background. A full understanding of the business atmosphere and getting familiar with professional work environment are the first steps towards international excellence. Our aim is to help our trainees develop their personal level of performance and move forward towards achieving their organizational goals & objectives.

Our training services include three areas of training. Those are:• International Certification Programs • Specialized Training Programs • Interpersonal Skills Programs

TrainingS e r v i c e s

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. International Certifications:

• Certified Contracts Manager - CCM

• Certified Financial Manager – CFM

• Certified Human Resources Manager – CHRM

• Certified Marketing Manager – CMM

• Certified Sales Manager – CSM

• Certified Project Manager – CPM

• Certified Public Relations Manager – CPRM

• Certified International Professional Trainer - CIPT

• Certified Supply Chain Manager – CSCM

• Certified Quality Manager – CQM

• Certified Team Leader – CTL

• International Business Driving License – IBDL

• Mini MBA

IBS International Certification is accredited from the Management Development Institute (MDI), Missouri State University & Institute of Professional Managers (IPM).

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. Specialized Training Programs:• Human Resources 1- HR Fundamentals (includes): * Recruitment & Selection * Organizational behavior * Contemporary Management * Labor Law2- Compensation & Benefits3- Performance Management4- Training & Development• Sales & Marketing1- Principles of Marketing2- Telemarketing3- Sales Management & Forecasting4- Strategic Marketing Plans• Management1- Financial Planning & Controlling2- Strategic Financial Management3- Inventory Management4- Corporate Governance5- Strategic Management 6- Supply Chain Management• Project Management Professional (PMP)• Pharmaceutical Courses Pharma Mini-MBA medical Rep. Training

• Human Resources

• Sales & Marketing

• Management

• Project Management Professional

• Pharmaceutical Courses

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. Interpersonal Skills Programs:• Communication Skills

• Team Building

• Time Management

• Writing Skills

• Presentation Skills

• Negotiations Skills

• Decision Making & Problem Solving

• Supervision Skills

• Management Skills

• Delegation Skills

• Leadership Skills

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Businessconsultancy ServicesBusinessconsultancy Services

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Business consultancy Services

At IBS, we recruit a team of skilled and qualified professionals in business consulting to effectively serve your business. Whether your organization needs consulting in the realm of Human Resources, Marketing and Business Development or Management, you have come to the right place. Striving for excellence with constant updating whilst stressing augmentation into our ultimate performance, IBS stands for the quality of service your business will require in achieving its organizational goals through the refining of all existing followed procedures.We aim to sustain the thriving characteristics of your organization, supporting their existence through proficient procedures that shall guarantee their perfect application, and simultaneously diagnose any existing or potentials problems, originating innovative solutions and supervising the implementation and control of such solutions to pave the way for your business to improve its performance and achieve a superior status in today’s competitive environment.Our Business Consultation Services are:• HR Consultation Services• Marketing Consultation Services

Businessconsultancy Services

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. HR consultation services

IBS provides leading HR infrastructure support and smart solutions for investing in the workforce & deliver-ing proficient customer service leading to the improvement of the overall performance of an organization and enhancing profitability.Our principal role is to assist your organization to identify needs, develop an action plan and facilitate change to improve productivity, efficiency, communication and employee morale, accelerating growth for your organ-ization.

Whether the scale of your business is small or large, we focus on what your requirements are, and tailor our services accordingly. Through sharing best practices, providing mentoring, training and support, we will help your business reach its full potential. By employing our services you are stepping right towards building the most fundamental cornerstones of your business & outperforming competition.

HRconsultation services

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• Developing new organization designs for «start ups» as well as restructuring current designs for existing businessesWith the help of our professional experienced team, your organization will become equipped with the best-fit design for strategy & organization design that shall aid the innovation & growth of your business.

• Job Analysis - defining the key essential skills & accountabilities of a jobUsing structured or unstructured approaches, our team shall process job interviews a/o employees’ observationin order to define Key Performance Indicators, KPIs, as well as formal job descriptions and job specifications to determine the skills, knowledge, experience, competencies and behavior associated with the successful performance of that job.

• Best Staff Recruitment & Selection From formulating the advertisement to screening, selecting & interviewing candidates & ending up with devising the job offer & deciding on induction training.

• Business Performance ImprovementThrough implementing performance management processes and systems, enforcing appraisal processes and reward systems, opting for the development of effective career planning and progression programs.

HR consultation services

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• Employee Handbooks & PoliciesOur experts will review your existing handbook a/o develop a new handbook tailored to your specific needs with regard to HR rules and regulations and labor law related policies.

• Compensation Analysis & DesignWe will assist you in determining the appropriate pay structure and develop targeted pay ranges through the use of valid survey sources. With a solid compensation system in place, following job analysis and job evaluation, your organization will be positioned to strengthen an existing performance management system or pay for performance program intended to improve the overall existing reward structure and influence an increasingly efficient performance of your organization.

HR consultation services

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. Marketing consultation services

At IBS, we believe that marketing is the engine that drives growth to your organization, be it through expanding market share or raising awareness of your unique service or product. IBS offers the consulting services that shall contribute to the development and cultivation of your organization’s vision and business strategy, recruiting a team of widely-experienced professionals in the fields of marketing & business development to provide innovative marketing solutions to help you gain access into new markets, build brand awareness, implement business development and marketing solutions to drive sales and achieve the highest Return On Investment (ROI).

Using a collaborative approach with executive and leadership management teams, we work towards developing a thoughtful execution of marketing plans and business development strategies to guarantee the realization of untapped business growth potentials and a long-term growth.

Marketingc o n s u l t a t i o n s e r v i c e sMarketingc o n s u l t a t i o n s e r v i c e s

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Marketingc o n s u l t a t i o n s e r v i c e s

• Marketing strategy developmentThe process involves accurately defining your business, performing the required analysis for that purpose and developing & implementing a successful marketing program.

• Market research, analysis, and recommendationsUtilizing perfect tools for data gathering, we empower you with unmistakable insights into your target markets & key competitors aiding your organization to determine potential growth & keys to success.

• Market segmentation, differentiation, market positioning and branding strategiesWe help you through the steps of deciding upon the most profitable segments in your market & the most

effective strategies for targeting them, providing you with competent tools for their exploitation to achieve positioning & brand loyalty.

• Market channel developmentWe help you identify and establish additional marketing channels to promote your business.

• Client evaluations and customer loyalty programsGain a deeper understanding of what it takes to establish and maintain long-term customer relationships.

• Marketing communicationsLearn how to use PR, advertising, direct marketing, internet marketing, as well as promotions to maximize your ROI and best achieve your organizational objectives.

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ITsolutions ServicesITsolutions Services

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IT solutions Services:AT IBS, we excel at providing IT solutions and IT consulting to corporate clients in all industries. Our services scale from software, hardware, backup and network solutions and all the way up to constructing and supporting virtual and security systems that aid corporations to get the most out of their resources and enhance efficiency through higher levels of productivity and cost reduction. With our aim being to positively contribute to the management of IT in any given business, we strive to provide an unparallel service, offering a wide array of customized and integrated software applications.IBS specializes in a continuum of solution categories that altogether represent the technological cornerstones of today’s competitive organization. With extensive vertical know-how in each solution category and horizontal integration aptitude, we deliver world-class, secure, and tailored services that align with customer roadmaps and unique requirements.

ITsolutions Services

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Starting with a strong program management focus, IBS ensures that solutions utilize the right products, are deployed using an architecture offering headroom for growth, and implemented with best practices. We manage technology projects through the full life cycle, ensuring that they meet required service levels and are future-proofed to deliver as utilization grows and business requirements evolve. We have successfully completed multiple large-scale enterprise business projects including integration and management for Blue-Chip Companies.

• Installation and Configuration• Advanced Infrastructure Services• Virtualization Services• Application Infrastructure• Application Development

• Web Design, Development & Hosting• Networking Solutions• Hardware Maintenance• Software Maintenance• Technical Support

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. Installation and ConfigurationStarting from the very first day the client decides to purchase our package, we offer all the guidance and assistance required for building the infrastructure needed to run it. We provide powerful and adaptable solutions that give distributors the tools they need to manage every aspect of their business, from order entry and procurement to sophisticated inventory and shipment management. These integrated solutions can be deployed quickly and inexpensively, without complicated customization or drawn-out implementation projects.

. Advanced Infrastructure ServicesPerformance, greater reliability and integrating next generation solutions are paramount in today’s ever-changing IT environment. Businesses rely heavily on a solid IT infrastructure to gain a competitive advantage, with a proven strategy to maintain and optimize their infrastructure.IBS Advanced Infrastructure Services delivers powerful, cost-effective infrastructure solutions that best fit the needs of organizations, supporting their business objectives with specific technology solutions.To cater to the diverse needs of businesses, IBS extends its class-leading infrastructure services on Microsoft technologies as well as UNIX-based platforms, complementing them with its competitive security solutions, for both applications and infrastructure.

ITsolutions Services

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Server VirtualizationVirtualization, Automation and IntegrationFor more manageable IT – today and in the future – IBS is continually searching for new ways to enhance infrastructure. These days, the main challenges include speeding up adaptation to changing business processes and hiking cost-effectiveness with stable, dependable IT systems.• Citrix® XenServer• Microsoft Hyper-V (R2)• Virtualization with Oracle VM• VMware™ vSphere

. Virtualization ServicesProvide the foundation for building a reliable and dynamic IT infrastructure. These market leading, production-proven hypervisors abstract processor, memory, storage and networking resources into multiple virtual machines that each can run an unmodified operating system and applications. Virtualization delivers the highest levels of reliability and performance to companies of all sizes.It has an ultra-thin architecture with no reliance on a general purpose OS, yet still offers all the same functionality and performance.

• Infrastructure Service Management• System Administration• Microsoft Platform and Network Services• UNIX Hardware Sizing and Infrastructure Design• UNIX Enterprise Applications Installation,

Deployment and Support

ITsolutions Services

solutions Services

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. Application Infrastructure• Relational Database Management System (RDBMS)• Microsoft Business Security Software• Microsoft Unified Communications Software• Microsoft Information Worker• Microsoft Business Management Solutions

. Application Development By following a rigorous and proven methodology of defining, designing and developing software projects, we have produced customized software solutions for various industries.At IBS we provide:1- Senior Consultants with a solid foundation in both business and software development who analyze a project and define its goals and then plan a detailed roadmap to achieve those goals.2- Quality Assurance Team that incorporates rigorous objective testing to ensure you get a robust and bug-free product.

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3- Development Team of highly skilled and fully certified software developers divided into sub teams according to platform and tools specializations backed by global technology partners with their global support networks:* Oracle Certified Partner.* Microsoft Certified Partner.* IBM Advanced Business Partner.

Business software Development work involves the following:• Custom Web Development • Web Site App Design and Architecture • Custom Windows Development • Windows App Design and Architecture• Help Documentation • ASP.NET Applications • VB.NET Applications • C#.NET Applications • Virtual Office with Virtual Desktop • Virtual Office with Virtual Applications • Remote Application Systems

ITsolutions Services

• Custom Web Development • Web Site App Design and Architecture • Custom Windows Development • Windows App Design and Architecture• Help Documentation • ASP.NET Applications • VB.NET Applications • C#.NET Applications • Virtual Office with Virtual Desktop • Virtual Office with Virtual Applications • Remote Application Systems

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. Web Design, Development & HostingAre you looking for a way of displaying up-to-date information on your company, its products and services?Do you want your investors, customers and partners to interact with you remotely from anywhere and at any time?You have come to the right place.At IBS we believe that your web-site is an integral part of your image. We identify your needs and accordingly design and develop optimal solutions that address them and enhance your interactions

with your customers. We offer you an attractive, intuitive interface with a logical and easy to use navigation together with functionality that delivers your business, marketing and communication objectives.• Web Hosting made EASY and AFFORDABLE!• Web Development• Web Hosting & Administration.• Domain Registration.• Publicity and Monitoring.• Database Connectivity.• Internet Applications.

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. Networking SolutionsIBS offers turnkey jobs from network design to implementation and support. We provide clients with a broad spectrum of networking products and services such as Cisco, Juniper, Huawei, HP, Novell & Dlink enable us to deliver quality consulting and technical expertise to design and install the latest networking technology. IBS is always known for linking PC›s in all types of networks.IBS Network Services allow our customers to quickly deploy LAN, MAN and WAN environments that fit their networking needs and budget. Our network design professionals perform site surveys, develop detailed network infrastructure diagrams, source all necessary hardware, wiring etc and install the entire infrastructure from the ground up.

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Network Services:• Consultancy and Systems Integration Services• Engineering and Development Services• Support and Outsourcing Services

. Hardware Maintenance:• Maintenance of All Hardware Infrastructure Equipment.• Repair or replacement of failed parts• Preventive maintenance• Monthly regular visit

. Software Maintenance:• Installation and setup of software• Assisting users in Windows and Office basic functions• Fixing damaged or deleted software• Reconfiguration• Removing viruses and fixing virus damage

. Support:We offer 7/24 support as we have a specialized IT support staff to provide accurate help whenever the customers need. We will not forget after-sales service we will continue to support our client whenever he needs us e.g. system optimization, system upgrade, etc.Whether you need a resource to help with training or implementation, have any inquiries on our solutions we are here to help ensure all your needs are met in a timely manner.• Daily (resident engineer) customer visits• Non-stop operation• Night shifts service• On-site spare parts

ITsolutions Services

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Head office: 23 Victor Emanuel Avenue in front of Smoha Club, Alexandria Mob: 0111 662 28 82 / 85Tel.: +20 3 42 54 616 Cairo Office: 99 El shabal St., El shekh Zayed, Giza, Cairo

Contact us

/IBSemeawww.ibs-emea.com

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