professional skills development courses -...

Professional Skills DevelopmentCourses

© NTAR 2015

Contents

What is NTAR? 3

Professional Skills Development 4

CPD Modules IMechE 6

Introduction to Rolling Stock 8

Traction and Braking 9

Fleet Maintenance - Introduction 10

Fleet Maintenance - Advanced 11

Introduction to Railway Signalling Technologies 12

Vehicle Dynamics and Vehicle-Track Interaction 13

Vehicle Authorisation, Acceptance and Approvals 14

Train Control and Safety Systems 15

Train Communication and Auxiliary Systems 16

Structural Integrity 17

Condition Monitoring 18

CPD Modules IRO 20

Introduction to the UK Railway 22

Emergency and Incident Management 23

Performance Management 24

Delivering Passenger and Freight Services 25

Managing Safety 26

Principles of Customer Service 27

Operational Planning and Timetabling 28

People and Change 29

Railway Organisations Business Context 30

Financial and Investment Planning 31

Rail Engineering, Maintenance and Renewal Management 32

CPD Modules IRR 34

Wheelset Maintenance Optimisation 36

Railway Vehicle Dynamics and Wheel-Rail Interaction 37

Railway Systems Safety and Risk MSc 38

Professional Skills Development Other Courses 40

Introduction to Whole Life Costing and Value 41

Appying WLC and WLV in Practice 42

Leadership and Whole Life Costing 43

Contact us 46

2© NTAR 2015

What is NTAR?

Background and Mission

“All change” is a phrase that every rail passenger is used to hearing. But it’s now a phrase that has special resonance throughout the UK rail industry, as the move toward the ‘Digital Railway’ of the future gathers pace – just at the time when many of the industry’s workforce are approaching retirement age.

Both government and industry alike recognise that this combination of technological and demographic pressure needs a very clear strategy. Only by addressing training and recruitment needs now can we ensure that the UK can draw upon a highly-skilled talent pool in rail engineering – and create a truly world-leading 21st century rail network.

With immediate needs on the timetable too, such as expansion of the workforce to maintain new fleets, the response to the challenge has been a unique and ambitious public/private partnership between government agencies and private enterprise: the National Training Academy for Rail (NTAR).

NTAR, with its multi-million pound state-of-the-art facility based in Northampton, will act both as a UK flagship and an international Centre of Excellence for skills development and collaborative working in traction and rolling stock: addressing a skills gap that would otherwise become a barrier to both maintaining and growing the workforce.

How will NTAR work and operate?

NTAR is a joint project between the National Skills Academy for Rail (NSAR), the Department for Business, Innovation & Skills (BIS) and the Department for Transport (DfT), with industry partner Siemens.

The academy plays a leading role in the new railway skills development programmes being driven by NSAR – working with the market to make sure that industry priorities are met.

NTAR specialises in vital traction and rolling stock training: offering unrivalled facilities and courses, with our Northampton centre acting as a hub to support and deliver services to customers across the country.

“Generations of young people will benefit from the apprenticeships and training provided here to find new jobs and get on in life... this academy is well on its way to becoming a much-needed facility to support our railways.”

Transport Minister Baroness Kramer, 2014

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Professional Skills Development

The challenge

The technology we use in our everyday lives and at work is evolving at an ever increasing rate. All engineers need to ensure that they not only keep up to date with the latest technology and engineering best practice, but that they are able to capitalise on the use of these techniques for the benefit of their employers; for example though improved fleet management and the introduction of more cost effective maintenance strategies.

Members of the professional engineering institutions need to demonstrate this commitment by taking part in Continuing Professional Development (CPD) activities. For technicians and engineers that are not members of their relevant institutions, Professional Skills Development is just as important – and it can also offer valuable support for all those wanting to progress their careers, too.

Whilst Professional Skills Development can take many forms, a key contributor is attendance on formal training programmes. It is important therefore that you select the best training options available, both to support and recognise your engineers – and increase the value they bring to your business.

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The NTAR solution

NTAR will provide a range of short Professional Skills Development courses, including relevant CPD modules offered by Professional Institutions. These are suitable for existing professionally-qualified engineers and advanced technicians working in rail. The specific courses will enable engineers and technicians to get to grips with new technology, understand more sophisticated operational models and also be better equipped to respond to enhanced franchising requirements.

Why NTAR?

We are proud that our training curriculum will incorporate the Institution of Mechanical Engineers (IMechE) and Institute of Rail Operators (IRO) existing rail courses, together with highly relevant bespoke rail programmes offered in partnership with a selection of world-leading institutions, including the Institute of Railway Research (IRR).

Such partnerships complement our own training and are an important endorsement of our mission to be the UK’s flagship Traction and Rolling Stock training centre. Discover more about these courses in the following pages: then contact us to find out how we can support you.

“Continuing Professional Development (CPD) is a fundamental part of any career in engineering - ensuring you keep up to date by constantly learning and improving to develop skills and stay at the cutting edge of industry thought.”

Our Curriculum

IMechE

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CPD ModulesIMechE

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Introduction to IMechE

The Railway Division of the IMechE actively supports education and training of railway engineers as well as encouraging research and development to improve the performance of the industry. The following IMechE courses have been developed with the support of experts from the Railway Division:

• Introduction to Rolling Stock

• Traction and Braking

• Fleet Maintenance - Introduction

• Fleet Maintenance - Advanced

• Vehicle Dynamics and Vehicle Track Interaction

• Vehicle Acceptance and Approvals

• Train Control and Safety Systems

• Train Communication and Auxiliary Systems

• Train Structural Integrity

• Introduction to Railway Signalling Technologies

NTAR is delighted to be partnering with the Institution of Mechanical Engineers (IMechE) in promoting the range of railway professional development they offer, as detailed in the following pages.

Railway engineers are facing more and more challenges due to the dramatic increase in passenger and freight traffic and the requirement for railway operation to perform at higher and higher levels of safety, reliability and efficiency. The levels of technology being introduced to meet these demands and the increased use of advanced control systems and computer simulation need an engineering workforce with appropriate knowledge and skills to ensure consistent high levels of performance of the system.

As equipment and tools become more sophisticated and innovations in many areas including improved materials and manufacturing and operational techniques make an impact, it is more than ever essential that all those involved with design, planning, operation and maintenance of the railway have and maintain the highest possible level of skills and competence.

Whether you are a project manager undertaking a new venture, leading a business unit to meet objectives or aspiring to more senior management roles, you can make a greater impact in your organisation by seizing the opportunity to improve business outcomes in addition to completing key technical objectives.

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Introduction to Rolling Stock

We have developed this workshop to give you a basic understanding of the role of traction and rolling stock within the context of railway systems as a whole.

As part of the Institution’s traction and rolling stock course suite, in this course we introduce you to vehicle subsystems and components.

We also analyse how a vehicle’s design impacts its performance and safety requirements. We have designed this course In association with SNC-Lavalin Rail.

Who should attend?We have designed this suite of courses for engineers working within traction and rolling stock. This includes recent graduates moving into traction and rolling stock; non-traction and rolling stock engineers moving into new roles within traction and rolling stock; production and engineering managers new to the industry; infrastructure and asset managers; and accident investigators.

How will I benefit?After the course you will be able to:

• Recognise types of traction and rolling stock and common variants

• State the main subcomponents for each type

• Explain the functional, interface and safety requirements

• Recognise and identify common vehicle-related hazards

Contributes 7 CPD hours

LocationNorthampton

DurationOne Day

Key Topics• Introduction to traction and

rolling stock

• Functional requirements and design considerations

• Interface requirements and design consideration

• Safety requirements and design considerations

• Warning systems

• Inter-vehicle connections

• Auxiliary systems

• Design engineering and certification

• Approval


Course Code: NTAR 2103

Developed and delivered in partnership with

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Traction and Braking

We have developed this workshop with SNC-Lavalin Rail to give you a general introduction to traction and braking systems on trains.

Our one-day programme introduces you to the different types of traction and braking systems, including their principles of operation, main components, failure modes and maintenance and safety requirements.

Who should attend?We have designed this suite of courses for engineers working within traction and rolling stock. This includes recent graduates moving into traction and rolling stock; non-traction and rolling stock engineers moving into new roles within traction and rolling stock; production and engineering managers new to the industry; infrastructure and asset managers; accident investigators; and design and maintenance traction and rolling stock engineers wanting to learn or refresh in specific traction and rolling stock discipline.

How will I benefit?After attending this course you will be able to:

• Explain the principles of traction and braking

• Recognise types of traction and braking systems and controls and common variants

• State the main subcomponents for each type

• Explain the safe operating limits and testing standards

• State the maintenance requirements and inspection regimes for common types


LocationNorthampton

DurationOne Day

Key Topics• Introduction to diesel traction

• Diesel electric locomotives

• Diesel multiple units

• Diesel electric multiple unit

• Introduction to electric traction

• AC traction

• AC power control

• DC traction and traction equipment

• Electro-magnetic compatibility (EMC)

• Braking systems and equipment

• Adhesion




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Fleet Maintenance - Introduction

We have developed this workshop to equip you with a basic understanding of fleet maintenance regimes and processes.

Through attending this one-day programme, you will improve your knowledge of maintenance regimes and contractual arrangements and the key drivers of fleet maintenance decision-making including costs, reliability and safety.

The follow-on to this programme is a one-day programme entitled ‘Fleet Maintenance - Advanced’ in which we detail how to optimise maintenance within an efficient workplace, and introduce you to the tools and techniques used in today’s rail vehicle maintenance environment.

Who should attend?This course is suitable for recent graduates moving into traction and rolling stock; non-traction and rolling stock engineers moving into new roles within traction and rolling stock; production and engineering managers new to the industry; infrastructure and asset managers; and accident investigators.


• Describe the different types of maintenance regimes

• Explain the different types of contractual arrangements relating to the maintenance of fleets

• Identify the reasons and process for changing maintenance regimes

• Identify the key components of a successful maintenance organisation


LocationLondon

DurationOne Day

Key Topics• TOC/vehicle owner relationships

• Maintenance & safety

• Methods used to determine maintenance

• Designing out failure

• Types of maintenance




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Fleet Maintenance - Advanced

We have developed this workshop to give you a deeper understanding of fleet maintenance regimes and processes.

Through attending this one-day programme, you will improve your knowledge of maintenance regimes and contractual arrangements, and the key drivers of fleet maintenance decision-making including costs, reliability and safety.

Who should attend?This course is suitable for recent graduates moving into traction and rolling stock; non-traction and rolling stock engineers moving into new roles within traction and rolling stock; production and engineering managers new to the industry; infrastructure and asset managers; and accident investigators.


• Describe the different types of maintenance regimes

• Explain the different types of contractual arrangements relating to the maintenance of fleets

• Identify the reasons and process for changing maintenance regimes

• Identify the key components of a successful maintenance organisation


LocationLondon

DurationOne Day

Key Topics• TOC/vehicle owner relationships

• Maintenance & safety

• Methods used to determine maintenance

• Designing out failure

• Types of maintenance




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Introduction to Railway Signalling Technologies

An overview of railway control systems, subsystems and technologies used on UK mainline and metro railways.

The range of railway signalling and control systems to be found on Britain’s main line and metro rail networks is diverse.

Increasingly, today’s engineers are expected to have broad knowledge of these systems across this entire range.

This course offers you a range of detailed technical insight in a positive learning environment with like-minded individuals.

Who should attend?This five-day programme is designed for all engineers working within, or soon to move into a railway signalling position.


• Demonstrate an understanding of how subsystems contribute to system function in a manner which is safe and meets customer needs

• Demonstrate an understanding of the detailed characteristics of the various subsystems

• Specify requirements for signalling systems and subsystems

• Identify potential failure modes of subsystems and components, and common mitigations for these.


LocationLondon

Duration5 Days

Key Topics• Engineering principles – includes

safety and reliability requirements and common components

• Systems for train control – includes movement authority, optimisation and protection systems

• Systems for train detection – includes key interfaces and mechanisms

• Systems for point operation – includes mechanism types and control logic

• Operational principles and systems – includes telecommunications and track circuit block principles




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Vehicle Dynamics and Vehicle-Track Interaction

Understand the dynamics of railway vehicles to improve safety, comfort and asset life.

This one-day workshop equips you with a general understanding of vehicle dynamics and its importance in vehicle safety, ride comfort, infrastructure damage and economic asset life.

Who should attend?This course is suitable for recent graduates moving into traction and rolling stock; non-traction and rolling stock engineers moving into new roles within traction and rolling stock; production and engineering managers new to the industry; infrastructure and asset managers; accident investigators; and design and maintenance traction and rolling stock engineers wanting to learn or refresh in specific traction and rolling stock discipline.


• Understand the principles of vehicle dynamic behaviour

• State the key functional and interface requirements required of running gear and suspensions

• Recognise the factors affecting vehicle dynamic behaviour and safety

• Understand how vehicle track interaction leads to degradation of both vehicle and track components and how these can lead to accidents

• Have an appreciation of vehicle dynamics modelling and testing


LocationNorthampton

DurationOne Day

Key Topics• Basic concepts

• Vehicle track interaction

• Vehicle influences

• Functional interface requirements and standards

• Vehicle testing

• Modelling




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Vehicle Authorisation, Acceptance and Approvals

We have developed this workshop to equip you with a basic understanding of vehicle acceptance procedures in modern railway fleet.

We introduce you to the relevant safety management systems and authorisation procedures as well as the latest European Union directives.

The course includes an overview of authorisation processes and vehicle acceptance bodies.

Who should attend?This course is suitable for recent graduates moving into traction and rolling stock; non-traction and rolling stock engineers moving into new roles within traction and rolling stock; production and engineering managers new to the industry; infrastructure and asset managers; accident investigators; and design and maintenance traction and rolling stock engineers wanting to learn or refresh in specific traction and rolling stock discipline.


• Explain the current rolling stock acceptance processes for each type of railway system in the above scope

• Explain the roles and responsibilities of the organisations involved

• Explain the techniques and methodologies used to analyse vehicle system safety by the VAB/NOBO/ISA/NRAP and their counterparts in other railway systems

• Identify and explain the types and function of the principal documents relating to rolling stock acceptance


LocationNorthampton

DurationOne Day

Key Topics• Current regulations

• Safety certification and authorisation

• Interoperability

• Compatibility

• Common safety method on risk evaluation and assessment

• Safety verification for major changes on the non-railway mainline

• Common safety method on risk evaluation and assessment

• Other regulatory requirements

• Testing




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Train Control and Safety Systems

This course allows you to understand and participate in projects that deal with control and safety systems - vital skills for experienced and aspiring railway engineers.

Not only is it important to understand the systems themselves, but also the common abbreviations and terminology that is often used, for example DSD, AWS, DRA, ATC, ATP, TPWS and OTDR.

By attending this session, developed with SNC-Lavalin Rail as part of the Institution’s traction and rolling stock course suite, you will be able to show evidence of both.

Who should attend?We have designed this suite of courses for engineers working within traction and rolling stock. This includes recent graduates, engineers moving to a new traction and rolling stock role, infrastructure and asset managers, accident investigators, and design and maintenance engineers.


• Describe the requirements for cab design and have an awareness of typical cab layouts, cab controls and gauges

• Describe how trains are controlled by the driver

• Explain the purpose and operation of key train safety systems, interfaces, the rules which apply in the event of failure and the permitted degraded modes of operation

• Describe on-board data recording and monitoring systems of modern fleets, how data is collected and used for maintenance and driver performance monitoring


LocationLondon

DurationOne Day

Key Topics• Driving cab requirements and

control

• Train control and interlocking

• Train safety systems

• On-board data recording

• Driver-only operation

• Automatic train operation




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Train Communication and Auxiliary Systems

In this one-day workshop, developed with SNC-Lavalin Rail, we introduce you to typical mechanical and electrical auxiliary train systems.

Train communication systems are a current hot topic for UK rail fleets and provide many opportunities for career progression.

It is important for engineers to be able to demonstrate an understanding of current systems in use - TDM, FDM, PWM, in-cab radio including GSM-R, and other specific equipment - and understand its effect on train operations.

The course, part of the Institution’s traction and rolling stock course suite, also covers auxiliary power, air systems and other new technologies found on today’s rail vehicles.



• Describe the various train communications systems, modes of operation, interfaces, failure modes and options for degraded working

• Describe the operation of auxiliary train systems, the main components and interfaces with track

• Demonstrate an awareness of the rules governing the operation of trains with defective equipment


LocationLondon

DurationOne Day

Key Topics• Communications

• Door control

• Heating, venting and air conditioning

• Air systems

• Auxiliaries




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Structural Integrity

This course approaches the methods, techniques and tools used within structural integrity, fire and crashworthiness, with a focus on rail vehicle design and maintenance.

If you are looking to develop your broad knowledge and skills as a rail vehicle engineer, gaining an understanding of the structural integrity and fire systems areas of rail vehicle speciality is essential.

We have developed this course with SNC-Lavalin Rail, as part of the Institution’s traction and rolling stock course suite, to provide practical examples and case studies from both modern and historical fleets.

In the course we compare performance, changes and improvements in standards. You will leave with a certificate of learning to use towards evidence of ongoing CPD.



• Recognise different types of structural failure and their common causes

• Understand the basic principles and design standards for mitigating against fatigue problems and proof load strength

• Describe the basic principles of structural crashworthiness, occupant protection, and relevant design features on a train

• Apply the methods used in design for structural integrity (fatigue, proof and energy absorption) and the methods of verification

• Describe the current practice in non-destructive testing regimes for safety critical components and their maintenance cycles

• Understand the essential requirements of fireworthiness standards for rolling stock and the common causes of train fires

• Explain what materials should and should not be used on trains for fire reasons


LocationLondon

DurationOne Day

Key Topics• Structural failure

• Standards for structural integrity

• Proof and fatigue testing

• Causes of structural failure

• Causes of failure in safety critical components

• Crashworthiness

• Non-destructive testing

• Preservation fracture faces

• Examination of failed components

• Fireworthiness




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Condition Monitoring

Learning Objective/Course OverviewWe have designed this course to introduce the benefits and opportunities of Condition Based Maintenance within the railway environment and covers a range of techniques.

Condition monitoring is a major component of predictive maintenance and enables optimisation of resources.

It has the proven potential to save thousands of pounds in secondary damage, lost availability and unnecessary maintenance in all areas of railway operation.

This course is based on ISO 17359:2011 (Condition monitoring and diagnostics of machines).

Who should attend?No prior experience is required to attend this course, but it is essential you work in Fleet Maintenance or Fleet Engineering.

Key OutcomesAt the end of the programme the attendees will be able to:

• Recognise and define the benefits of Condition Based Monitoring

• Demonstrate an understanding as to the reasons for selecting particular maintenance strategies

• Define effective methodologies for implementing Condition Monitoring Techniques

• Identify the optimum maintenance strategy for different types of equipment

• Define the strengths and weaknesses of condition monitoring techniques within a T&RS environment

• Demonstrate an awareness of ISO 17359:2011 and understand how this can be applied to T&RS

• Recognise the interaction between T&RS and infrastructure and techniques for monitoring the interfaces

RequirementsThere are no specific requirements for this course.

LocationNorthampton

Duration2 Days

Delivery ChannelFace to Face

Maximum Attendees12

Key Topics• Developing a Maintenance

Strategy

• Implementing Condition Monitoring Techniques in a Railway Environment

• Managing Condition Based Maintenance

• Implementation Procedures and Transition Techniques

• Introduction to: Thermography, Lubricant Management, Wear Debris and Mechanical Wear Analysis, Monitoring Oil Condition, Vibration/Acoustic Monitoring, Power Consumption Monitoring, Remote Condition Monitoring


Other courses you may be interested in:• Introduction to Rolling Stock (IMechE)

• Traction and Braking (IMechE)

• Fleet Maintenance - Introduction (IMechE)

• Fleet Maintenance - Advanced (IMechE)

• Vehicle Dynamics and Vehicle Track Interaction (IMechE)

• Train Communication and Auxillary Systems (IMechE)

• Train Structural Integrity

• Wheelset Maintenance Optimisation (IRR)

• Railway Vehicle Dynamics and Wheel Rail Interaction (IRR)

• Rail System Safety and Risk (IRR)



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CPD ModulesIRO

The Institution of Railway Operators (IRO) was launched in 2000 and exists for its members and the rail industry, to advance and promote best practice in the safe, reliable and efficient operation of the railways. It achieves this by raising standards through operational training – improving the technical and general skills and knowledge of those engaged in the operation of the railways; by representing the interests of railway operators at all levels; and by sharing knowledge and expertise to provide its members with the very best developmental opportunities.

As the organisation of choice for those seeking to develop their career within rail operations, IRO membership opens the door to a wealth of professional expertise and networking opportunities. The IRO Area Council structure ensures geographical representation and arranges events, talks and visits to support and promote the professional development programme. By working with its members, students and the wider rail community, the IRO seeks continually to develop its courses, drive forward industry standards and lead the way as a custodian of best practice in rail operations.

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Introduction to IRO

NTAR is excited to promote the range of professional development courses offered by the IRO, as detailed below. These are represented by the POD, an acronym for Professional Operators Development. The POD is a professional knowledge map which captures those areas of learning that are essential for successful and effective railway operators; covering every aspect and specialism of the profession.

“The Institution of Railway Operators exists to advance and promote the safe, reliable and efficient operation of the railways, by improving the technical and general skills, knowledge and competence of those engaged in the operation of the railways.”

InstItution of Railway Operators (IRO)

Professional Operators Development (POD)

1 Emergency and Incident Management2 Performance Management3 Delivering Passenger and Freight Services4 Managing Safely5 Principles of Customer Service6 Operational Planning and Timetabling7 Train Movement and Control Systems8 Rolling Stock and Fleet Management9 Railway Engineering, Maintenance

and Renewal Management10 People and Change11 Railway Organisations Business Context12 Financial and Investment Planning

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Introduction to the UK Railway

Learning Objective/Course OverviewDesigned to offer absolute beginners a comprehensive picture of the rail environment, this programme has also been well received by more experienced members of rail organisation support functions who are not always able to keep up to date with such knowledge in their day-to-day work.

Key OutcomesFor those who need to understand the rail service, the industry, the way it is planned, the way a service is put on, the infrastructure and the factors which can effect it.

• Learners enjoy highly participative sessions

• Led by capable and knowledgeable facilitators

• Fully evaluated learning experience

• Pop up learning environment – comes to your venue.

Contents include:

• The basics of why have a railway at all? Advantages and disadvantages

• What track is and what pathway engineers have to consider

• Signalling and train movement including future developments

• Stations and Terminals intermodal exchanges, customer interfaces and freight terminals

• What is a train: traction types, braking, passenger vehicles, freight vehicles

• The organisation of the Rail Industry: EU policy, privatisation, regulators, financial overview, role of government, various types of railway operations

• Planning and Control; 5 year control periods, timetable building blocks, the working timetable and derivatives, short term planning, real time control and managing performance.

RequirementsThis is suitable for anyone either new into rail or with only a partial understanding of rail.

Qualification No formal qualification, although this counts towards CPD for the IRO

LocationNorthampton or via IRO

DurationOne Day

Delivery ChannelFace to face

Maximum Attendees12

Candidate Profile• Inclusion in railway company

inductions

• A great way to initiate those trying to engage with the railway sector

• supporting function professionals to understand the business context they are working in


Other courses you may be interested in:• Incident and Emergency

Management

• Performance Management

• Delivering Passenger and Freight Services

• Managing Safety

• Principles of Customer Service

• Operational Planning and Timetabling

• Train Movement and Control Systems

• Rolling Stock and Fleet Management

• Railway Engineering, Maintenance and Renewal Management

• People and Change

• Railway Organisations Business Context

• Financial and Investment Planning



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Emergency and Incident Management

Learning Objective/Course OverviewThis short programme defines the preparations that can be made for emergencies and operational incidents on the railway and gets learners involved in scenarios to improve their knowledge on a variety of topics.

Key subjects include:

• Types of emergency

• Good practice with contingency planning and readiness

• Who is who in the command structure

• Evacuation procedures – Fire / Security / Crowd Control

• Civil emergencies

• Response to operational incidents and events

• Station evacuation planning.

The programme refers to Approved Codes of Practice wherever possible and contains exercises on:

• Contingency Planning

• Scenario of a mishap at a junction

• Scenario of a train failure on a main line

• Identification of the worst disruptions for different rail companies (e.g. TOCs, Infrastructure).

• Accountability throughout the system• Proactivity• Understanding real time effects• Identifying improvement targets.

Key OutcomesAn understanding of the techniques employed in managing incidents and emergencies.

RequirementsAn understanding of rail operations, the roles involved and what constitutes an incident or emergency.



DurationHalf Day


Maximum Attendees12

Candidate Profile• All roles involved in rail operations

• Rolling Stock Engineers, Technicians, Supervisors and Managers

• Middle Managers


Other courses you may be interested in:• Performance Management


• Managing Safety











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Performance Management

Learning Objective/Course OverviewIn this introduction to the key concepts of Performance Management, learners are given a chance to work with others on information analysis, pre timetable investigation and planning a special event to improve performance. The exercises all work through the fundamental principles of good performance.


• Accountability throughout the system

• Proactivity

• Understanding real time effects

• Identifying improvement targets.

The course also covers the Public Performance Measure, business policy, engineering access and on-the-day / after-the-day measures.

Key OutcomesAn understanding of the techniques used in effectively managing performance and the ways in which to improve performance.

RequirementsAn understanding of rail operations, the roles involved and what constitutes good and bad performance.



DurationHalf Day


Maximum Attendees12



• Middle Managers


Other courses you may be interested in:• Incident & Emergency

Management


• Managing Safety











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Delivering Passenger and Freight Services

Learning Objective/Course OverviewThis programme allows participants to experience scenarios where passenger and freight services are managed effectively. It takes aspects of delivery including safety, cost and change and looks at factors influencing delivery and how they interplay. Drawing on content such as corporate governance, Controlling Mind and balanced scorecard, it looks at the contractual environment and how to measure success.

It also contains exercises on locomotive maintenance, electrification and weather preparation.

Key OutcomesAn understanding of the techniques necessary to deliver efficient train services.

RequirementsAn understanding of rail operations, the roles involved and how train services affect performance.



DurationHalf Day


Maximum Attendees12

Candidate Profile• All roles involved in rail

operations.


• Middle Managers



Management


• Managing Safety











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Managing Safety

Learning Objective/Course OverviewThis serves as a concise introduction to the key principles of Safety Management and their practical application on the modern railway.


• Key legislation

• Safety Management Systems

• Railway Operating Standards and Principles

• Principal Railway Standards

• Safe Movement of Trains

• Key Operating Principles

• Railway Operating Logic

• Risk Assessments

• Managing Behaviour

• People Assessments

• Culture.

It involves the learners with exercises on “Who is Responsible?”, Managing Change, root cause analysis and Operations Standards Audit.

Key OutcomesAn understanding of the techniques employed in managing a safe working environment.

RequirementsAn understanding of the rail environment and the roles involved in safety management.



DurationHalf Day


Maximum Attendees12


operations.


• Senior and Middle Managers



Management













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Principles of Customer Service

Learning Objective/Course OverviewThis programme looks at outline the principles behind excellent customer service, how to recognise it and how to deliver it.


• Customer and staff engagement

• Policies

• Internal customers

• Service Level Agreements (SLAs)

• Costs of poor quality

• Passenger Information During Disruption,

• Serious Performance Incident Reviews,

• How to make the findings count

• How to measure Customer Service Performance.

It includes exercises on Service Level Agreements with Depot staff, going the extra mile, the costs of quality and conflict resolution.

Key OutcomesAn understanding of the pre-requisites for delivering excellent customer services.

RequirementsAn understanding of the rail environment and the roles involved in customer or passenger services.



DurationHalf Day


Maximum Attendees12


operations.

• Drivers, Guards, Station staff




Management



• Managing Safety










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Operational Planning and Timetabling

Learning Objective/Course OverviewThis course offers an understanding of the principal aims of operations planning, the processes of operations planning and the balance between efficiency and effectiveness in timetable and resource planning.


• Timetable inputs and outputs

• UK planning processes for permanent, engineering, short and very short planning

• Timings

• Cost versus efficiency debate

• Causes of failure in planning.

It includes exercises in pathing, identifying terms and a comprehensive short term planning scenario with rolling stock and train crew diagrams to factor in to the solutions.

Key OutcomesAn understanding of the methodologies used to ensure successful operational planning and timetabling.

RequirementsAn understanding of the rail environment and the roles involved in train planning and timetabling.



DurationHalf Day


Maximum Attendees12


operations.

• Possession planners

• Drivers, Guards, Station staff




Management



• Managing Safety










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People and Change

Learning Objective/Course OverviewThe programme begins with a look at what makes Rail people different from employees in other sectors.


• Employee Relations (Unions and Workforce Involvement, Key Procedures)

• Safety Critical Work (Competence Management, Fitness, Fatigue)

• An introduction to rostering (efficiencies, effective cover, fairness).

There are exercises on gaining commitment for change in a given re-organisation scenario, train crew rostering and employee relations and managing conduct and performance in a safety critical organisation.

Key OutcomesAn understanding of the nature of the rail industry and how it differs from other sectors in terms of people.

RequirementsAn understanding of the rail environment and the roles involved.



DurationHalf Day


Maximum Attendees12


• Control staff

• Infrastructure maintainers

• Infrastructure Project staff

• Senior Project Managers and other project staff



Management



• Managing Safety










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Railway Organisations Business Context

Learning Objective/Course OverviewRailways in Great Britain have been structured and organised in many different ways. The structure which was introduced in the UK 1994 replaced the former British Rail and re-introduced private companies into railway operation. This module covers knowledge of the organisation and operation of the current railway from a business context perspective.


• Stakeholders

• Organisational structure

• Access and franchising in the UK

• Hierarchy of ownership and operation

• UK station regulatory and contracts regime

• Station maintenance

• Revenue allocation.

It is always helpful to understand the big picture and this programme helps learners to understand the industry they are part of. It showcases different models of rail organisation and looks at the evolving structures of the UK franchise system as one of these.

Key OutcomesAn understanding of the rail industry business environment and how it all fits together.

RequirementsAn understanding of the rail environment and the roles involved.



DurationHalf Day


Maximum Attendees12


operations, maintenance and renewals



Management



• Managing Safety










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Financial and Investment Planning

Learning Objective/Course OverviewMajor projects are critical to the railway’s future business objectives. It is imperative that the operators ensure that any revised or new scheme is fit for purpose; both in a practical sense and also from a financial and investment planning perspective. This section investigates the key issues surrounding financial and investment planning as it affects rail operations – and covers the implementation processes behind it.


• Budgets

• Sources of funding

• Fixed and variable costs

• Infrastructure enhancements

• Guide to Railway Investment Projects (GRIP)

• Risks

• Controlling costs.

Key OutcomesAn understanding of the nature of the finances flow in the rail industry and how it all fits together from a major project perspective.

RequirementsAn understanding of the rail environment and the roles involved, as well as how the money flows around the system.



DurationHalf Day


Maximum Attendees12


operations, maintenance and renewals



Management



• Managing Safety










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Rail Engineering, Maintenance and Renewal Management

Learning Objective/Course OverviewThis programme helps learners to understand how assets aremanaged on the railway and their impact upon operation. It beginsby identifying and establishing ownership for the key components in track, civil engineering, signalling, electrification, plant and fleet and their potential impact on operational capacity, speed and ability to run. Looking at repair, maintenance, renewals and upgrades theprogramme also looks at productive times in possession.


• Consequences of infrastructure problems

• Infrastructure/train interface

• Track circuit operation

• Possessions

• Features and advantages of electrification

• Maintenance schedules

• Planning

There are exercises on radical solutions with a maintenancebacklog and use of KPIs in partnership models.

Key OutcomesAn understanding of what is necessary to ensure successfulinfrastructure and asset management.

RequirementsAn understanding of the rail environment and the roles involved in managing and maintaining the infrastructure.



DurationHalf Day


Maximum Attendees12


• Control staff

• Frontline operators

• Senior and middle managers

• Project Managers and other project staff



Management



• Managing Safety










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Introduction to IRR

The Institute of Railway Research (IRR) at the University of Huddersfield

The Institute of Railway Research (IRR) is a team of academic and research staff located within the School of Computing and Engineering at the University of Huddersfield. The Institute carries out research and consultancy related to railway vehicle dynamics and the complex interaction between vehicles and the track. Over 16 years the IRR has contributed to improving understanding of railway vehicle dynamics and wheel-rail interaction; and has developed a number of analysis tools and techniques which are being used by railway engineers to control and optimise the vehicle track interface. These methods, together with mathematical computer models developed by the team, are being used to improve the design of vehicle suspension and track construction – to increase safety and reliability levels, reduce cost and improve performance.

With its expertise in laboratory testing, on-vehicle instrumentation and data collection and advanced computing techniques, the IRR is also helping the railway industry to reduce track maintenance costs; increase safety levels and resistance to derailment; and put in place the conditions which will allow modal shift from road to rail. Research is also being applied to improve charging methods and promote fairer re-allocation of costs between vehicle operators and infrastructure managers.

The IRR works with many of the major UK rail industry stakeholders including Network Rail, the Rail Safety and Standards Board, London Underground, Transport for London, Lloyds Register Rail, TATA Steel, Ove Arup and the majority of UK light rail operators, as well as many other Universities both in the UK and worldwide.

It now looks forward to its partnership with the National Training Academy for Rail to train the engineers and railway industry leaders of the future.

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Wheelset Maintenance Optimisation

Learning Objective/Course OverviewThe objective of this course is to provide an introduction to the different forms of damage that are observed on wheel treads. With the primary aim of reducing maintenance costs, participants will become familiar with the appearance, causes and consequences of the different damage mechanisms, along with the factors which promote their development. Techniques for monitoring and classifying the condition of the wheel tread will be introduced and how this data should be recorded and analysed will be covered also. Using practical examples and case studies, participants will investigate ways to optimise fleet maintenance to extend wheelset life.

Key content include:

• Overview of wheel tread damage mechanisms

• Factors and constraints which influence wheel tread life

• Data recording, management and analysis

• Wheelset life and maintenance optimisation

• Practical case studies

Key OutcomesOn successful completion of the course the delegate will understand:

• The causes and classification of different forms of wheel tread damage

• How to select the most appropriate mitigation measures to prevent or reduce the damage occurring

• How to optimise fleet wheel management using condition monitoring or preventive maintenance techniques

• The level of data that should be captured to improve the understanding of wheel tread damage

• How to assess potential cost or efficiency savings that could be achieved from optimisation of wheel turning intervals and extending wheel life.

RequirementsPrior understanding of rolling stock engineering.

Qualification This course contributes to CPD credits in the following categories: UK Spec A, B, E

LocationCampus of Huddersfield University or Northampton

Duration1 Day


Maximum Attendees12

Candidate ProfileRolling stock engineers and maintenance managers


Other courses you may be interested in:• Railway Vehicle Dynamics and

Wheel-Rail Interaction

• Rail System Safety and Risk

Developed and delivered by

Institute of Railway ResearchIRR


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Railway Vehicle Dynamics and Wheel-Rail Interaction

Learning Objective/Course OverviewThe objective of this course is to provide an introduction to the theory and practice of railway vehicle dynamics and the wheel-rail interface. Participants will gain an appreciation of the fundamental science of vehicle dynamics and the software tools, techniques and methodologies available to support research and analysis within this field. Once this background has been established, the course will focus on the application of these methods and how are they are used to support railway operators, engineers and researchers to deliver a safer, more reliable and cost efficient railway.

Key content include:

• Fundamentals of wheelset behaviour

• Stability and steering

• Railway vehicle suspensions

• Modelling railway vehicle dynamics

• Wheel and rail profile optimisation

• Applications (wheel-rail damage predictions, derailment risk, passenger comfort and more)

• Wheel-rail maintenance best practice

• Case studies

Key OutcomesOn successful completion of the course the delegate will:

• Understand the theory underpinning vehicle dynamics and wheel-rail interaction.

• Gain an insight into the capabilities and limitations of various software techniques and wheel-rail damage/deterioration models.

• Understand how to specify vehicle-track interaction studies and how they can be used to optimise the railway system from an engineering, safety, operational and cost reduction perspective.

• Appreciate the current best practice to increase vehicle track asset life and maximise availability.

RequirementsPrior understanding of rolling stock engineering.

Qualification This course contributes to CPD credits in the following categories: UK Spec A, B, E


Other courses you may be interested in:• Wheelset Maintenance

Optimisation

• Rail System Safety and Risk


Duration3 Days


Maximum Attendees12

Candidate ProfileRolling stock engineers and maintenance managers, plus track engineers and maintenance managers




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Railway Systems Safety and Risk MSc

Learning Objective/Course OverviewSafety is a deeply held value in the railway industry around the globe, but assuring safe rail transport is challenging. Railways are large, complex systems often operating across national boundaries with differing regulatory requirements.The course is a joint effort of the University of Huddersfield and experienced rail safety experts which ensures added value for you and the industry as a whole. The content knowledge is delivered in a clear programme for teaching academic skills that are relevant for prospective railway safety experts.

To enable efficient multi-disciplinary learning and efficient use of contact time, eight teaching modules are centred around intensive training blocks of a full week. University lecturers and guest speakers from across the railway industry share their experiences of applying safety and risk methods and convey knowledge through lectures and case studies. This ensures that you will benefit from relevant industry experience. There is a research-based project at the end to provide an opportunity to remain up-to-date with the latest developments in the field, which means you can develop knowledge and skills that are current and highly relevant to the rail industry.

Modules in the Course

Systematic Safety for RSSR Investigate the fundamental questions surrounding safety and risk by focusing on the systems approach to safety.

Learning from Accidents Provide the tools to understand the lessons from history regarding railway safety and how we learn to avoid accidents in the future based upon these events.

Safety Decision Making Explore moral and ethical dimensions of safety decision making, established techniques for decision making and the practical implications of this in science and under different legal and regulatory regimes.

Risk Analysis Provide a broad understanding of the tools and techniques used to identify and prioritise hazards/risks, and then assess how effective additional risk controls would be.

Engineering Safety Management Examine how Engineering Safety Management (ESM) is used to ensure that engineering designs are introduced safely onto railway systems.

Human Factors, Culture & Competency Provide a comprehensive view of how human factors affect the safety and the complexity of the system.

Safety Regulation and Approvals for Railway Operations Explore the safety approval procedure of new systems and on-going regulation of operational systems, with a particular focus on the regulatory regime and economic constraints that apply.

Safety Leadership and Communication Provide an understanding of essential characters and skills of an inspirational safety leader.

Thesis Project Provides the opportunity required within an MSc to undertake a major project of advanced independent work.

Qualification MSc awarded by the University of HuddersfieldIndividual modules contribute credits to the University’s PGCert and PGDip



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Key OutcomesThe Master’s course provides you with the toolbox to develop into inspirational safety experts and leaders for the railway industry. The content and structure of the course allows you to undertake the course full-time or on a part-time basis, whilst still working.

RequirementsThe entry requirement for the course is a good honours degree (2:1 or First Class) or a professional qualification recognised as being equivalent to an honours degree in the following subjects or a closely related appropriate science subject area:

• Engineering/technical sciences

• Social sciences and psychology

Other qualifications or experience, which demonstrate that a candidate possesses appropriate knowledge and skills at honours degree level may be acceptable and will be considered on an individual basis.

Prospective applicants with qualifications which are not considered to be technical or numerate will be given an interview to assess their ability to understand and apply key mathematical concepts.

Other courses you may be interested in:• Wheelset Maintenance

Optimisation

• Railway Vehicle Dynamics and Wheel-Rail Interaction


DurationAll modules – 1 year full time or 2 years of part time studyIndividual modules – training blocks of one week each

Delivery ChannelFace to face teaching including guest speakers and research based thesis project

Maximum Attendees12

Candidate ProfileThose working towards careers with a focus on Rail Safety in government and regulatory bodies as well as train maintainers, operators, manufacturers and their supply chain in the UK and abroad.



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Professional Skills Development Other Courses

Introduction to Whole Life Costing and Value

Learning Objective/Course OverviewUnit 1 provides an introduction to whole life costing and its importance, an overview of the principles on which it is calculated and the associated risks and uncertainties.

Principal elements include:

• Introduction

• Importance of whole life thinking

• Whole life phases of a project

• Whole life costing within the whole life process

• Drivers for whole life costing

• Whole life cost breakdown structure

• The WLC process

• Estimating the cost of WLC elements

• Identifying cost-significant elements (cost drivers)

• Financial modelling of whole life costs

• Risk management and WLC• Sensitivity analysis• Factors affecting the accuracy of WLC• The challenges in and barriers to the application of WLC

Key OutcomesOn completion of this Unit, participants will have a thorough understanding of the principles of whole life costing and value, why it’s important, the process of Life Cycle Costing, the structure of LCC data, how to calculate the elements of LCC, the factors affecting WLC/LCC analysis, financial modelling, the BSI ISO standard, and risk and uncertainty associated with LCC analysis.


LocationNorthampton

Duration1 Day


Maximum Attendees8

Candidate ProfileHeads of Fleet, Fleet Managers, Senior managers and those who will be responsible for managing whole life cost and value analyses


Other courses you may be interested in:• Applying WLC and WLV in Practice

• Leadership and Whole Life Costing


• Rolling Stock and Fleet Management (IRO)

• Financial and Investment Planning (IRO)



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Appying WLC and WLV in Practice

Learning Objective/Course OverviewUnit 2 provides comprehensive training on the practical application of Life Cycle Cost analysis, including the use of integrated logistics support to identify strategies during both the design and operational phases of railway assets which will optimise Whole Life Value (WLV).


• Advanced principles of WLC, LCC and WLV optimisation

• Reliability, maintainability and availability analysis

• Asset management strategies and whole life costing

• Practical application of whole life costing, including use of advanced WLC software

Key OutcomesOn completion of this Unit, participants will be equipped with the skills to be able to carry out whole life costing analysis and optimise the whole life value of a range of assets.


LocationNorthampton

Duration3 Days


Maximum Attendees8

Candidate ProfileFleet Managers and Fleet Engineers and those who will be responsible for conducting whole life cost and value analyses


Other courses you may be interested in:• Introduction to Whole Life Costing

and Value

• Leadership and Whole Life Costing





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Leadership and Whole Life Costing

Learning Objective/Course OverviewUnit 3 addresses the challenges associated with leading and managing the process of whole life costing and value optimisation. Participants will gain an understanding of what value is, how it can be created and enhanced on rail projects, and how the use of whole life techniques and practices can lead to improved project performance.


• Sustainable procurement

• Supply chain and whole life costing

• Whole life value

• Integrated logistics management

• Asset management

• Optimising whole life value in practice

Key OutcomesOn completion of this Unit, participants will understand the challenges of implementing, managing, and developing life cycle plans and policies. They will recognise the business aspects of life cycle design, support decisions, effective and affordable life cycle systems, and total cost reduction.


LocationNorthampton

Duration1 Day


Maximum Attendees8

Candidate ProfileSenior managers and those who will be responsible for leading and managing technical teams looking at whole life analyses


Other courses you may be interested in:• Introduction to Whole Life Costing

and Value

• Applying WLC and WLV in Practice





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Bridging the skills gap.Setting Standards and raising the bar.Changing perceptions.Creating a different kind of facility.

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Contact us

We welcome all enquiries. If you are a business or individual interested in finding out more about NTAR, and the courses and services that we offer, please do not hesitate to contact us at our state-of-the-art facility in Northampton. We would also be keen to hear from you if you are a training provider or supplier interested in working with NTAR, to further support our curriculum. We can be contacted through the enquiry form on our website, by email or by calling us on:

t: 01604 594 440w: ntar.co.uke: [email protected]

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NTAR Unit 5Heathfield Way Kings Heath Northampton NN5 7QP

Email: [email protected]: ntar.co.uk

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