professional development many roads to the happy place
Post on 20-Dec-2015
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Professional DevelopmentProfessional Development
Many Roads to the Happy Place
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Focus on the beginning and endFocus on the beginning and end
Think of the target population
Motivation
Needs
Wants
Fears
Think of the happy place
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Training focuses on the path without thinking of the traveler or the happy place.
Training focuses on the path without thinking of the traveler or the happy place.
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Many ways through the forestMany ways through the forest
Small bites are easier to eat (SBEE)
Multiple mediums
Plans for support – what when it breaks
Models
Sharing is good
CoP – teach each other
Rewards
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Planning time is well spentPlanning time is well spent
Observe people
Ask about problems
Ask about solutions
Rapid prototype
Shoot wide then narrow
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Training is fundamentally
flawed as a primary
intervention
Training is fundamentally
flawed as a primary
intervention
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A Flawed InterventionA Flawed Intervention
Behaviorist vs. Constructivist
If I teach you the pieces, you will know the whole
Doesn’t work for problem solving
When to use which function
KM suffers same fate
Many pieces…how put them together
Theoretically flawed
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A Flawed InterventionA Flawed Intervention
Reactive and conservative
No new strategies.. just new delivery (web based, LO)
Place to turn for a solution?!
Has become marginalized
Strategically flawed
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Cost of taking people away from job
Retention – bucket of water
Can’t build – SME’s can’t afford time
A Flawed InterventionA Flawed Intervention
Tactically flawed
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No innovation in crisis.Can’t provide direction or
solution.
No innovation in crisis.Can’t provide direction or
solution.
Only innovations in delivery.Only innovations in delivery.
SummarySummary
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Important distinctionImportant distinction
Learning and training are NOT synonymous
Training is a thing
Learning is a verb
We can develop training
We can only hope to SUPPORT learning
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There will always be trainingThere will always be training
Established set of facts
Stable enough for good ROI
Intangibles – espirit d’ corps
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What do we need to do? What do we need to do?
Training is one of several interventions.. really.. a small screwdriver in the toolbox
Look at different classes of intervention
Performance support tools
Minimal training with performance support
Nurnberg Funnel
Coaching/mentoring
Performance support systems