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Prof. Dr. Hans-Jrgen Scheruhn | Online Process Management Hochschule Harz Wernigerode University for Applied Sciences 04.12.2009 1 Prof. Dr. Hans-Jrgen Scheruhn http://hscheruhn.hs-harz.de Hochschule Harz Wernigerode University for Applied Sciences Online Process Management Elective at the Gisma Business School Slide 2 Prof. Dr. Hans-Jrgen Scheruhn | Online Process Management Hochschule Harz Wernigerode University for Applied Sciences 04.12.2009 2 This course covers... - management aspects - a lot of hands-on experience with the world leading Business Process Modeling tool named ARIS - some touches on using SAP ERP (R/3), the world leading Business Software Slide 3 Prof. Dr. Hans-Jrgen Scheruhn | Online Process Management Hochschule Harz Wernigerode University for Applied Sciences 04.12.2009 3 During this course...... we will run at least once through the process life cycle - of a sales scenario (our business case) - take several business roles like: Manager, Consultant, employee (Sales, Procurement,Finance), customer, process controller (Business Activity Monitoring) - access corresponding ARIS and SAP ERP apps via role specific Internet Portals Slide 4 Prof. Dr. Hans-Jrgen Scheruhn | Online Process Management Hochschule Harz Wernigerode University for Applied Sciences 04.12.2009 4 Everything should be available online... - course information / materials - (access to) all applications - questions and answers - demo assignments Slide 5 Prof. Dr. Hans-Jrgen Scheruhn | Online Process Management Hochschule Harz Wernigerode University for Applied Sciences 04.12.2009 5 The Campus of Harz University Hamburg Munich Berlin Wernigerode Magdeburg. Walldorf Slide 6 Prof. Dr. Hans-Jrgen Scheruhn | Online Process Management Hochschule Harz Wernigerode University for Applied Sciences 04.12.2009 6 Miami Havanna Wernigerode Sydney Hannover Alicante Auckland Brisbane Magdeburg Chicago Santa Clara International E-Business Scenario Lneburg Slide 7 Prof. Dr. Hans-Jrgen Scheruhn | Online Process Management Hochschule Harz Wernigerode University for Applied Sciences 04.12.2009 7 Students presenting project results at the CeBIT Fair Slide 8 Prof. Dr. Hans-Jrgen Scheruhn | Online Process Management Hochschule Harz Wernigerode University for Applied Sciences 04.12.2009 8 Process Life-Cycle online 1.Strategic- planning 5. Process- controlling 2. Process- design 3.Implemen- tation Enterprise Architect Portal Controller Portal Balanced Scorecard Company internal and external Process Integration Modelling As-Is and To-Be Status Integration Portal 4.Process- execution Customer / Employee Portal Company internal and external Process Control Management Portal Company internal Process Monitoring Slide 9 Prof. Dr. Hans-Jrgen Scheruhn | Online Process Management Hochschule Harz Wernigerode University for Applied Sciences 04.12.2009 9 Reference to OPM Script 2. Business Process Life Cycle 2.1 Strategic Planning / Management Portal 2.2. Business Process Design / Enterprise Architect Portal 2.2.1 Business Process Identification 2.2.2 Documenting the As-Is Status 2.2.3 Analysis of the As-Is Status 2.2.4 Documenting the To-Be Status 2.3 Business Process Implementation / Integration Portal 2.4.Business Process Execution / Employee / Customer Portal 2.5 Monitoring / Business Process Controlling / Controller Portal Slide 10 Prof. Dr. Hans-Jrgen Scheruhn | Online Process Management Hochschule Harz Wernigerode University for Applied Sciences 04.12.2009 10 Our Business Case assumptions 1(3) Actors : - A company, that makes and distributes hard- and software, its managers, controllers and employees taking different operational business roles - Customers of the company - Consultants of the company Slide 11 Prof. Dr. Hans-Jrgen Scheruhn | Online Process Management Hochschule Harz Wernigerode University for Applied Sciences 04.12.2009 11 Companys Resource flows : - Goods / services, finance, information Companys existing business processes / rules : - source / make / deliver logistics Companys Vision : - We want to be No. 1 in software and hardware sales within 2 years ! Company`s Mission : -We want our customers to benefit from our products and to add value to their business Our Business Case assumptions 2(3) Slide 12 Prof. Dr. Hans-Jrgen Scheruhn | Online Process Management Hochschule Harz Wernigerode University for Applied Sciences 04.12.2009 12 Companys Strategy : - Enterprise internal integration - Enterprise external integration (extended) Companys Business Objectives / Benefits : - drive profitable growth, build strong customer relationship,... Companys Business Objectives / Potential Perspective : - (Online Process Management) - integrate Internal B2B application (using SAP ERP) - i ntegrate External B2B application (extended) Our Business Case assumptions 3(3) Slide 13 Prof. Dr. Hans-Jrgen Scheruhn | Online Process Management Hochschule Harz Wernigerode University for Applied Sciences 04.12.2009 13 ARIS Platform Market Leadership Study ranks IDS Scheer in a global leading position in the field of Business Process Analysis. (BPA) Magic Quadrant for BPA (Q3, 2008) since 1997 Leading BPM software worldwide Industry standard for BPM Over 10 years of innovation Available in 25+ languages Winner of leading tool evaluations Patented technology Completely Web-based Supports numerous industry standards (BPEL, BPML, UML, etc.) Strategic partnerships with enterprise platform providers - SAP, Oracle and Microsoft Forrester evaluated leading business process modeling tool products found that IDS Scheer clearly leads the market. Business Process Modeling Tools Wave (Q1, 2009) 13 IDS Scheer AG www.ids-scheer.com Slide 14 Prof. Dr. Hans-Jrgen Scheruhn | Online Process Management Hochschule Harz Wernigerode University for Applied Sciences 04.12.2009 14 Architecture of Integrated Information Systems (ARIS) Organization View Data View Process View Prof. Dr. A.-W. Scheer Function View Slide 15 Prof. Dr. Hans-Jrgen Scheruhn | Online Process Management Hochschule Harz Wernigerode University for Applied Sciences 04.12.2009 15 Value-Added Chain Diagram Process View at Core Level / as-is-status Slide 16 Prof. Dr. Hans-Jrgen Scheruhn | Online Process Management Hochschule Harz Wernigerode University for Applied Sciences 04.12.2009 16 BSC Cause-and-effect-diagram e-Business Scenario Diagram eEPC Value-added chain diagram Process View Slide 17 Prof. Dr. Hans-Jrgen Scheruhn | Online Process Management Hochschule Harz Wernigerode University for Applied Sciences 04.12.2009 17 Function tree Function View at Core Level Slide 18 Prof. Dr. Hans-Jrgen Scheruhn | Online Process Management Hochschule Harz Wernigerode University for Applied Sciences 04.12.2009 18 Function tree Objective diagram Function View Slide 19 Prof. Dr. Hans-Jrgen Scheruhn | Online Process Management Hochschule Harz Wernigerode University for Applied Sciences 04.12.2009 19 Organizational chart Organization View at Core Level Slide 20 Prof. Dr. Hans-Jrgen Scheruhn | Online Process Management Hochschule Harz Wernigerode University for Applied Sciences 04.12.2009 20 Organizational chart Organization View at Overview Level Slide 21 Prof. Dr. Hans-Jrgen Scheruhn | Online Process Management Hochschule Harz Wernigerode University for Applied Sciences 04.12.2009 21 Organizational chart Organization View at Detailed Level Slide 22 Prof. Dr. Hans-Jrgen Scheruhn | Online Process Management Hochschule Harz Wernigerode University for Applied Sciences 04.12.2009 22 Organizational chart Organization View Slide 23 Prof. Dr. Hans-Jrgen Scheruhn | Online Process Management Hochschule Harz Wernigerode University for Applied Sciences 04.12.2009 23 Technical Terms Model Data View at Detailed Level Slide 24 Prof. Dr. Hans-Jrgen Scheruhn | Online Process Management Hochschule Harz Wernigerode University for Applied Sciences 04.12.2009 24 Technical Terms Model Data View Slide 25 Prof. Dr. Hans-Jrgen Scheruhn | Online Process Management Hochschule Harz Wernigerode University for Applied Sciences 04.12.2009 25 eEPC Process View at Detailed Level / as-is-status Slide 26 Prof. Dr. Hans-Jrgen Scheruhn | Online Process Management Hochschule Harz Wernigerode University for Applied Sciences 04.12.2009 26 Process View BSC Cause-and-effect-diagram e-Business Scenario Diagram eEPC Value-added chain diagram Slide 27 Prof. Dr. Hans-Jrgen Scheruhn | Online Process Management Hochschule Harz Wernigerode University for Applied Sciences 04.12.2009 27 Core Level / as-is-status Prof. Dr. A.-W. Scheer Slide 28 Prof. Dr. Hans-Jrgen Scheruhn | Online Process Management Hochschule Harz Wernigerode University for Applied Sciences 04.12.2009 28 Overview Level / as-is-status Prof. Dr. A.-W. Scheer Slide 29 Prof. Dr. Hans-Jrgen Scheruhn | Online Process Management Hochschule Harz Wernigerode University for Applied Sciences 04.12.2009 29 Detailed Level / as-is-status Prof. Dr. A.-W. Scheer Slide 30 Prof. Dr. Hans-Jrgen Scheruhn | Online Process Management Hochschule Harz Wernigerode University for Applied Sciences 04.12.2009 30 BSC Cause-and-effect- diagram Process View at Overview Level / to-be-status Slide 31 Prof. Dr. Hans-Jrgen Scheruhn | Online Process Management Hochschule Harz Wernigerode University for Applied Sciences 04.12.2009 31 Process View BSC Cause-and-effect-diagram e-Business Scenario Diagram eEPC Value-added chain diagram Slide 32 Prof. Dr. Hans-Jrgen Scheruhn | Online Process Management Hochschule Harz Wernigerode University for Applied Sciences 04.12.2009 32 Objective diagram Function View at Overview Level / to-be-status Slide 33 Prof. Dr. Hans-Jrgen Scheruhn | Online Process Management Hochschule Harz Wernigerode University for Applied Sciences 04.12.2009 33 Function tree Function View Objective diagram Slide 34 Prof. Dr. Hans-Jrgen Scheruhn | Online Process Management Hochschule Harz Wernigerode University for Applied Sciences 04.12.2009 34 Value-added chain diagram Process

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