products, llc · retractable shade systems contain strong springs under tension. to prevent...
TRANSCRIPT
IMPORTANTWARRANTY REGISTRATION
To validate your warranty, you MUST completely fill out and mail this postage-paid
card within 10 days of installation.
Sunesta® P
roducts, L
LC
P.O. B
ox 57249Jacksonville, FL
32241-9919
PLEASE TAPE HERE (D
o Not Staple)
BU
SINESS R
EPLY MA
ILFIR
ST C
LAS
S M
AIL P
ER
MIT N
O. 7 JAC
KSON
VILLE, FL
POSTAG
E WILL BE PAID
BY ADD
RESSEE
NO
POSTAG
EN
ECESSAR
YIF M
AILED
IN TH
E U
NITED
STATES
STYL
E “A
” FA
BRIC
10
YEAR
WAR
RANT
YOu
r Styl
e “A”
awnin
g fab
ric is
mad
e fro
m ac
rylic
fiber
s dye
d in t
he m
ass a
nd ca
rries
a 10
ye
ar (5
year
s on T
he S
unfla
ir) lim
ited w
arra
nty (f
rom
date
of or
igina
l insta
llatio
n) ag
ainst
beco
ming
uns
ervic
eable
bec
ause
of l
oss
of co
lor o
r stre
ngth
from
norm
al ex
posu
re
cond
itions
inclu
ding s
unlig
ht an
d mild
ew.
Sune
sta w
ill re
pair
or re
place
, with
new
equ
ivalen
t, fab
ric th
at be
come
s uns
ervic
eable
. Th
e first
eigh
t yea
rs of
the w
arra
nty pe
riod p
rovid
es re
place
ment
fabric
at 10
0% di
scou
nt fro
m the
n-cu
rrent
retai
l sale
s pr
ice.
Year
nine
pro
vides
repla
ceme
nt fab
ric a
t 30%
dis
coun
t fro
m the
n-cu
rrent
retai
l sale
s pr
ice.
Year
10
prov
ides
repla
ceme
nt fab
ric a
t 15
% di
scou
nt fro
m the
n-cu
rrent
retai
l sale
s pric
e. A
ny re
place
d fab
ric w
ill be
war
rante
d un
der t
he re
maini
ng te
rm of
the o
rigina
l war
ranty
.
STYL
E “H
, J, K
, L, M
, P”
FABR
IC10
YEA
R W
ARRA
NTY
Thes
e sh
ade
fabric
s ar
e co
nstru
cted
of po
lyeste
r or
fibe
rglas
s an
d ca
rry a
10
year
wa
rranty
aga
inst b
ecom
ing u
nser
vicea
ble d
ue to
loss
of c
olor o
r stre
ngth
from
norm
al ex
posu
re co
nditio
ns in
cludin
g sun
light,
mild
ew an
d atm
osph
eric
cond
itions
.
Sune
sta w
ill re
pair
or re
place
, with
new
equ
ivalen
t, fab
ric th
at be
come
s uns
ervic
eable
. An
y rep
laced
fabr
ic wi
ll be w
arra
nted u
nder
the r
emain
ing te
rm of
the o
rigina
l war
ranty
.
STYL
E “B
, C, D
, E, F
, G, N
” FA
BRIC
5 YE
AR W
ARRA
NTY
Thes
e sh
ade
fabric
s ar
e co
nstru
cted
of po
lyeste
r, mo
nocry
l or fi
berg
lass
and
carry
a
5 ye
ar w
arra
nty a
gains
t bec
oming
uns
ervic
eable
due
to lo
ss o
f colo
r or s
treng
th fro
m no
rmal
expo
sure
cond
itions
inclu
ding s
unlig
ht, m
ildew
and a
tmos
pher
ic co
nditio
ns.
Sune
sta w
ill re
pair
or re
place
, with
new
equ
ivalen
t, fab
ric th
at be
come
s uns
ervic
eable
. An
y rep
laced
fabr
ic wi
ll be w
arra
nted u
nder
the r
emain
ing te
rm of
the o
rigina
l war
ranty
.
WH
AT F
AB
RIC
SPE
CIF
IC C
ON
DIT
ION
S A
PPLY
?•
Dim
ensio
nal s
tabilit
y is g
uara
nteed
to re
main
at plu
s or
mi
nus o
ne pe
rcent
or le
ss in
“no t
ensio
n” or
“con
stant
tensio
n” ap
plica
tions
unde
r pro
per in
stalla
tion &
care
ful us
e.•
Nor
mal w
ear, w
eathe
r soil
ing or
stain
s fro
m en
viron
menta
l
pollu
tion o
r othe
r sou
rces a
re no
t cov
ered
.•
Any
wea
r, disc
olorat
ion, o
r dam
age f
rom ro
ller tu
be ce
nter
su
pport
s or c
asse
tte se
am su
pport
s are
spec
ificall
y not
cove
red.
FR
AM
E W
AR
RA
NTY
• The
Sun
esta™
retra
ctable
awnin
g fra
mes a
re gu
aran
teed f
or 15
year
s aga
inst
beco
ming
unse
rvice
able
beca
use o
f stru
ctura
l defe
cts in
mate
rial o
r wor
kman
ship.
The
Sune
sta® A
rm S
hould
ers a
re gu
aran
teed t
o the
origi
nal p
urch
aser
for t
he lif
e of th
e unit
.
• The
Sun
style™
retra
ctable
awnin
g fra
mes a
re gu
aran
teed f
or 12
year
s aga
inst
beco
ming
unse
rvice
able
beca
use o
f defe
cts in
mate
rial o
r wor
kman
ship.
• The
Sun
light™
retra
ctable
awnin
g fra
mes a
re gu
aran
teed f
or 10
year
s aga
inst
beco
ming
unse
rvice
able
beca
use o
f defe
cts in
mate
rial o
r wor
kman
ship.
• The
Sun
flair™
retra
ctable
awnin
g fra
mes a
re gu
aran
teed f
or 5
year
s aga
inst
beco
ming
unse
rvice
able
beca
use o
f defe
cts in
mate
rial o
r wor
kman
ship.
• The
Sen
try™
retra
ctable
scre
en fr
ames
are g
uara
nteed
to th
e orig
inal p
urch
aser
for
the lif
e of th
e unit
again
st be
comi
ng un
servi
ceab
le be
caus
e of d
efects
in m
ateria
l or
workm
ansh
ip.
• The
Sun
drop
™, T
he S
unbr
ero™
, The
Sun
roll™
, The
Sun
cove
r™,
The S
unplu
s™, T
he S
hade
spot™
& T
he S
hade
side™
fram
es ar
e gua
rante
ed fo
r 5
year
s aga
inst b
ecom
ing un
servi
ceab
le be
caus
e of d
efects
in m
ateria
l or
wor
kman
ship. 5-YE
AR
MO
TOR
WA
RR
AN
TY(a
pplie
s to
all
Sune
sta® S
hade
Sys
tem
s th
at h
ave
mot
ors)
Sune
sta®
warra
nts al
l of it
s moto
rs to
be fr
ee fr
om de
fects
in ma
terial
and w
orkm
ansh
ip un
der n
orma
l and
prop
er us
e for
a pe
riod o
f 5 ye
ars s
tartin
g fro
m the
date
of pu
rchas
e. Mo
tor co
ntrols
, swi
tches
, and
elec
tronic
acce
ssor
ies pr
ovide
d by S
unes
ta® ar
e war
rante
d for
1 ye
ar fr
om th
e date
of pu
rchas
e.
SEE
GEN
ERAL
WAR
RANT
Y CO
NDIT
IONS
ON
BACK
SID
E.
Cop
yrig
ht 2
012.
Sun
esta
Pro
duct
s, LL
C
SP
3700
36
5/12
Sune
sta®
Pro
duc
ts, L
LC
LIM
ITE
D W
AR
RA
NT
Y &
RE
GIS
TR
AT
ION
CA
RD
plac
e Sm
artC
odeTM
labe
l her
e
Sune
sta™
, Sun
styl
e™, S
unlig
ht™, S
unfla
ir™, S
unbr
ero™
, Sun
drop
™, S
unro
ll™, S
unco
ver™
, Sun
plus
™, S
hade
spot
™ , S
hade
side
™ &
Sen
try™
ar
e tra
dem
arks
of S
unes
ta P
rodu
cts,
LLC
6D
etac
h ca
rd. F
ill it
out
com
plet
ely,
fold
& ta
pe it
whe
re in
dica
ted,
and
mai
l it t
oday
.
HOME INFORMATIONIf used on your home, please provide the following:
Approx. square footage of home:_________________________Age of your home:_____________________________________How long have you lived in this home:____________________
Approx. value of home: Less than $100,000 $100,000-250,000 $250,000 - 500,000 $500,000 or more
Is your residence: Permanent SeasonalDoes your home have (check all that apply): Screenroom Deck Patio Lanai Swimming Pool SpaWhich direction does your backyard face: South North East West
INDIVIDUAL & LIFESTYLE INFORMATION
Your age: 19-24 25-34 35-44 45-54 55-64 65 +
Employment: Full-time Part-time Retired
Annual household income: $50,000 or less $50,000-$100,000 $100,000 or more
Lifestyle at your home (check all that apply): Gardening Swimming Barbecuing Reading Other
IMPORTANTTo validate your warranty, you MUST completely fill out and
mail this postage-paid card within 10 days of installation.
N0TE: Any information you provide is for the sole use of Sunesta® Products, LLC and will not be provided to anyone else.
PLEASE PRINT OR TYPE.Owner’s name(s):Address: City: State: Zip:Phone:( ) E-mail address: Dealer: City: State:
Order date: _____________Installation date: ______________ Excluding sales tax, what was the total costof your Sunesta System: ___________________How did you pay: Check Credit card Cash Special financing What type of awning have you owned before: Retractable Stationary None Why did you want an awning, screen, or shelter?(Check all that apply): Block the sun Reduce my utility costs Extend use of patio/deck Rain / Wind protection Protect indoor furnishings Other__________________Did you consider any other brand(s) before purchasing aSunesta® products: Yes No If yes, which brand(s):Why did you choose Sunesta®: (Check all that apply) Quality Price Color and fabric selection Knowledgeable salesperson Referred by someone else OtherHow did you learn about Sunesta® products: Newspaper ad Magazine ad Homeshow Insert in a newspaper Sunesta® website Direct Mail Postcard Dealer showroom or display Referral from someone Other__________________Would you recommend this product to others: Yes No Would you recommend our dealer to others: Yes No Use of your awning: Home Business
PLE
ASE
RE
AD
: IM
POR
TAN
T O
PER
AT
ING
& C
AU
TIO
NA
RY
IN
FOR
MA
TIO
N
The Sunesta™, Sunstyle ™, Sunlight ™, Sunflair ™, Sundrop
™, Suncover ™, Sunplus ™, Shadespot ™, &
Shadeside ™ retractable shade system
s contain strong springs under tension. To prevent possible injury, call your dealer if rem
oval or replacement of the fabric, m
otor, or fram
e parts becomes necessary.
Please keep in mind that all Sunesta ®
awnings are designed prim
arily for sun protection. They are not designed to w
ithstand high winds or m
ore than light rain - especially on shallow
pitch installations where rain m
ay collect on the fabric. D
uring those times, the aw
ning must be fully retracted to prevent
damage not covered by the w
arranty. While virtually no m
aintenance is required, you m
ay wish to w
ipe the frame and fabric periodically using a soft
cloth with plain w
ater or mild soap. For abnorm
al environmental locations, such
as awnings installed near salt w
ater or salt spray, the awning m
ust be washed
with fresh w
ater a minim
um of once a m
onth. All m
oving parts of the awning
should be coated with silicone spray. Please take precautions to prevent silicone
from spraying on fabric.
IMPL
IED
WA
RR
AN
TIE
SIm
plied w
arranties, as
provided by
state or
federal law
, including
“warranties
of m
erchantability” and
“warranties
of fitness”
are lim
ited in duration not to exceed the “coverage period” as described on this w
arranty.
NO
LIA
BIL
ITY
FOR
INC
IDE
NTA
L OR
C
ON
SEQ
UE
NT
IAL D
AM
AG
ES
Sunesta shall not be liable for any incidental or consequential damages,
loss or injury. Sunesta will not be responsible for dam
age to any structure to w
hich the awning is installed or attached, or to item
s or property located above, below
or near the awning. This w
arranty does not include dam
age to the awning fram
ing system and/or to com
ponent parts caused by im
proper installation, reinstallation, or service. Further, this w
arranty is void if the awning is repaired, serviced or sold by an
unauthorized Sunesta dealer. Some states do not allow
the exclusion of incidental or consequential dam
ages, so the foregoing limitation or exclusion
may not apply to you. This w
arranty gives you specific legal rights, and you m
ay also have other rights which vary from
state to state.
GE
NE
RA
L WA
RR
AN
TY
CO
ND
ITIO
NS
The information appearing on this back side of this w
arranty applies to all of Sunesta ®
’s product lines and to the separate frame, fabric, and m
otor w
arranty specifics that appear on the front side of this warranty.
HO
W L
ON
G IS T
HE
CO
VE
RA
GE
PER
IOD
? Sunesta
® Products, LLC w
arrants to the original purchaser only its prod-ucts to be free from
defects in material and w
orkmanship under norm
al and proper use for a period of 5 to 15 years (depending on the specifics on the reverse side) beginning from
the date of purchase. Any such defects m
ust be reported w
ithin 5 to 15 years of date of purchase (proof of purchase required), and Sunesta
®’s only obligation under this limited w
arranty shall be to replace or repair, at its option, those parts w
hich are deemed defec-
tive. Sunesta® is not responsible for additional w
arranties extended by the Sunesta
® dealer.
WH
AT
GE
NE
RA
L CO
ND
ITIO
NS A
PPLY?
• The awning system
must be properly installed, utilized, and m
aintained. The w
arranty does not apply against deterioration of any kind due to abusive use, harsh cleaning solutions, m
alfunction, negligence, accidents, vandalism,
high winds, extrem
e rain or hail, fire, or any other acts of God. The fram
e w
arranty does not apply against rust, corrosion, chipping or peeling. • N
ormal w
ear, weather soiling or stains from
environmental pollution or
other sources are not covered.
HO
W D
O Y
OU
GE
T SE
RV
ICE
?• C
all the authorized Mem
ber of the Sunesta® D
ealers’ Association
™ (SDA
) from
whom
you purchased the product to inspect the installed product. Any
suspected defective part will be returned to Sunesta
®, shipped prepaid, after receipt of Sunesta
®’s return authorization number. A
fter Sunesta® receives the
authorized return, Sunesta® w
ill inspect the frame part, m
otor or fabric to de-term
ine the validity of the warranty claim
. The Sunesta® dealer w
ill be noti-fied of the w
arranty claim status. If a Sunesta
® dealer is not available, then the purchaser should contact Sunesta Products, LLC
at 11320 Distribution A
ve. East, Jacksonville, Florida 32256 (904.268.8000) for instructions. Labor costs for rem
oval and reinstallation of the awning and/or parts shall
be the sole responsibility of the purchaser.
Sun
esta® P
rodu
cts, L
LC
LIM
ITE
D W
AR
RA
NT
Y &
RE
GIST
RA
TIO
N C
AR
D
Comments:
place SmartCodeTM label here
Sunesta™, Sunstyle
™, Sunlight ™, Sunflair™, Sunbrero
™, Sundrop™, Sunroll ™, Suncover
™, Sunplus™, Shadespot ™
, Shadeside™
& Sentry
™
are trademarks of Sunesta Products, LLC
6D
etach card. Fill it out completely, fold &
tape it where indicated, and m
ail it today. C
opyright 2012. Sunesta Products, LLC SP 370036 5/12