productlines & brands, brand equty[1]

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    MANAGING PRODUCTLINES & BRANDS

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    PRODUCT:

    A product is anything that can be offeredto a market to satisfy a want or need.

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    CLASSIFICATION OF PRODUCT:

    Based on Durability & Tangibility

    Non-durable goods (tangible) Consumedin one or few uses Eg: beer & soup.

    Durable goods (tangible) Long survivalgoods

    Services (intangible)

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    Continues.,

    Consumer goods Classification Convenience goods tobacco products, soaps,

    news papers

    Shopping goods Customer select & purchasesuitability, quality, price & style Ex: furniture,clothing, used cars, etc.

    Specialty goods goods with unique characteristicsor brand identifications. Ex: cars, stereo components,

    photographic equipment etc. Unsought goods goods that the consumers does

    not know about or normally does not think of buying.Ex: life insurance, Health insurance etc.

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    Continues.,

    Industrial goods classification

    Materials & parts

    Capital items installations & equipments

    Supplies & business services -Lubricants, coal, paper, pen, and paints.

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    PRODUCT MIX

    It is the set of all products and items thata particular seller offers for sale.

    Product width

    Product length

    The Depth

    The Consistency

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    Product width:

    Product width of a product mix refers tohow many different product lines thatcompany carries. (soaps, powders,

    shampoos, etc)

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    Product length:

    Total number of items in the mix. (total ofall product and product lines, i.e., above100 products of HLL)

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    The Depth:

    How many variants are offered of eachproduct in the line. (i.e., how many brandsare in shampoo line,)

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    The Consistency

    The refers to how closely related thevarious product lines are in end use,production requirements, distribution

    channels or some other way.

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    What is a brand?

    A brand is a name, term, sign, symbol ordesign, or a combination of them,intended to identify the goods or services

    of one seller or group of sellers and todifferentiate them from those ofcompetitors. The best brands convey a

    warranty of quality.

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    Brand Equity

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    Five distinguished levels of customer

    attributes towards their brand fromlowest to higher.

    Not known by buyers

    High degree of brand awareness High degree of brand acceptability

    High degree of brand preference

    High degree of brand Loyalty.

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    1. Customer will change brands,

    especially for price reasons nobrand loyalty.

    2. Customer is satisfied, no reason

    to change the brand.3. Customer is satisfied and would

    incur costs by changing brand.

    4. Customer values the brand andsees it as a friend.

    5. Customer is devoted to the brand.

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    Brand Equity

    Brand equity is high related to how manycustomers are in classes 3,4 and 5. it isalso related to the degree of brand

    name recognition, perceived brand quality,strong mental and emotional association,and other assets such as patents,

    trademarks and channel relationships.

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    Branding Decision:

    Once a company decides on its brandname strategy, it faces the task ofchoosing a specific brand name.

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    A company may choose:

    The name of a person Honda, Ford,Muniandi vilas, T.V.S.

    Location American Airlines, Chetinadfoods.

    Life style Life style, Healthy choice, Highlook T. shirts

    Artificial name Kodak, Miyami

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    BRANDING DECISION

    PROCESS

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    1. BRAND DECISION

    a) Brand or

    b) No Brand

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    2. Brand-Sponsor Decision

    1. Manufacturer Brand

    2. Distributor (Private) Brand

    3. Licensed Brand

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    3. Brand-Name Decisions

    1. Individual Brands

    2. Blanket Family Names

    3. Separate Family Names4. Company trade name combined with

    individual product name (Kelog-

    Confliks)

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    5. Brand-repositioning Decisions

    1. Repositioning (7up) one of the softdrink to alternative to Cola, asrefreshing. (or)

    2. No-repositioning

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    DESIRABLE QUALITIES OF A

    BRAND NAME: It should suggest something about the

    products benefits, eg: Beauty-rest, Fair &Lovely etc.,

    It should suggest product qualities such

    as action or colour Ex: Jet Airways It should be easy to pronounce,

    recognize & remember Ex: Bata, etc It should be distinctive Ex: Kodak, Xerox

    It should not carry poor meanings inother countries or in other languages,(Ex: Nova is a poor name of a car in Spanish-speaking countries, it meansdoesntgo)

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    BRAND STRATEGY DECISION:

    Line Extension (Existing brand nameextended to new sizes or flavors in the existingproduct category.

    Brand Extensions (Brand names extended to

    new-product categories). Multi brands (New brand names introduced

    in the same product category). New Brands (New brand name for new

    category products). Co-Brands (Brands bearing two or more well-

    known brand names. Ex: Hero-Honda.

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    PACKAGING:

    It includes the activities of designing andproducing the container for a product.

    Primary Package

    Secondary Package

    Shipping Package

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    ADVANTAGES OF PACKAGING:

    Self-Service

    Impulse purchase

    Attracts attention Describe the products feature

    Create consumer confidence

    Favourable overall impression

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    Continues.,

    Consumer affluence Convenience

    Appearance

    Dependability

    Prestige of better package

    Company & Brand Image (Packagescontributes instant recognition of

    company & brand). Innovation opportunity (change may

    give increase in sales).

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    LABELING:

    A label performs several functions:

    Label helps to identify the product or brand,

    Grade the brand (ISI, ISO 9000)

    Describe the product Who made it?

    Where it was made?

    When it was made?

    What it contains?

    How it is to be used? and

    How to use it safely?

    Finally the label might promote the product through itsattractive graphics.

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    Thank You