product support manager and chief engineer - office of … files/day1/09_psm... · product support...

Product Support Manager and

Chief EngineerA Cooperative Relationship Across the

Programs Lifecycle

NAVAIR – PMA299 H-60 Program Office

Mr. Woody Payton, PMA-299 PSM

Ms. Robin Witte, PMA-299 CHENG

June 6, 2017

2017 PSM Workshop 6 June 2017 1Distribution Statement A: Approved for public release;

distribution is unlimited; as submitted under NAVAIR Public

Release Authorization 2017-384

The PSM / CHENG Relationship

2017 PSM Workshop 6 June 2017Distribution Statement A: Approved for public release;



A Good Relationship…..

….or a Not So Good

Relationship

Team Work?

OR




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NAVAIR Reporting Chain




NAVAIR

NAVAIR Organization




CHENG PSMPMA-299

The PSM/CHENG Relationship

•The PSM and the CHENG are both instrumental in the Acquisition and Sustainment of a platform




A Close Working Relationship Betweenthe PSM and CHENG is Key to Effective Lifecycle Sustainment

Systems Engineering Technical Reviews (SETR) Lifecycle Support Planning

Safety AnalysesFuture Capability and Readiness material

improvements

Reliability and Maintainability AssumptionsFirst Article testing and production evaluations for new

material support vendors

Failure Modes and Affects Analyses DMSMS* and Obsolescence Management

Supportability Assessments Rapid Deployment and Early Operating Capability

Failure Reporting and Corrective Action System *Diminished Manufacturing Sources and Material Shortages

Systems Engineering




• Systems engineering (SE) is a methodical and disciplined approach for the

specification, design, development, realization, technical management, operations, and

retirement of a system. - Defense Acquisition Guidebook

System Design and DevelopmentProduction

andDeployment

Operationsand

SupportCAD II

Program

Phase

Evidence of Completion

Conduct Verification

ContractAward SFR PDR CDR

BCADelivery

FirstFlight SVR

SDDComplete Field

Support

System Performance Requirements

War Fighter

Need

Performance Specifications

PreliminaryDesign

DetailDesign

Build

Deign Specifications

Performance Evaluation

Operational Evaluation

System Verification

ALLO

CATIO

N A

ND D

ESIG

N

INTE

GRATI

ON A

ND V

ERIF

ICATI

ONDefine

Verification

IdentifyRequirements

ConductEng

EvalDefine

Seg/Sub-System

EvalE

XE

CU

TIO

N

PL

AN

NIN

G

Verification

Sub System Engineering

Eval

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Systems Engineering Technical Review Process

• NAVAIRINST 4355.19E is the policy which defines the review process that leads to an assessment of program execution Provides the framework used to provide the PEOs, and PMAs with a sound analytical basis

for the system's acquisition and confidence that the system will satisfy requirements.

Enables an independent assessment of emerging designs against plans, processes and key knowledge points in the development process

Uses consistent templates to ensure appropriate programmatic and technical subject areas are evaluated through the acquisition process




Product Support Relationship to Systems Engineering




•What happens Post Production?

IdentifyAnalyze/

Justify

Resource

Execute

Monitor

RCCA

2 Yrs

4 Yrs5-7 Yrs

Non-Material OMCA

1.

5.

4.

3.

2.

Material

RCCA = Root Cause Corrective Action

OMCA = Organizational Maintenance Capability Assessment

PS

Eng

The PSM/CHENG RelationshipPMA-299 Examples of Cooperation• Systems Development and Sustainment

• Service Life Assessment Program/Service Life Extension Program (SLAP/SLEP)

• Full Motion Video

• Mid Life Upgrade

• ECPs

• Kidde Flame Detectors

• Quality Escapes (ex. mis-drilled floorboards, TGB, etc.)

• Life Cycle Support Decisions• Maintenance Planning and Management

• Sustainment Engineering Requirements

• Budget Requirements and Execution

• Workload Prioritization

• Additive Manufacturing/DMSMS• TLG Shimmy Adapter

• Collective Cover

• Royal Australian Navy (RAN) Cooperative opportunities

• FMS (Australia, Saudi, Denmark, Spain)

• Manning and personnel decisions

• Technical Data rights and accessibility




The PSM / CHENG RelationshipLessons Learned

• Develop trust

• Communicate openly and honestly

• Respect each persons area of expertise and what they bring to the

team

• Don’t be afraid to disagree but be able to support your position

with facts and data

• Come to an agreement, and stick to it before leaving the room

• Support this collective position and discuss/make changes as a team

• Discuss disagreements away from the team

• Develop a plan that is technically achievable, executable and

supportable




product support manager and chief engineer - office of … files/day1/09_psm... · product support...

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