product management - why is everyone mad at me

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Why is Everyone Mad at Me? (a product manager good stuff to know discussion) Joshua Duncan http://twitter.com/joshua_d

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From Product Camp Austin Winter 2009 - a product management lessons learned discussion covering research, innovation, communications, positioning, politics, delivering results, and other good stuff to know

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Page 1: Product Management - Why Is Everyone Mad At Me

Why is Everyone Mad at Me?(a product manager good stuff to know discussion)

Joshua Duncanhttp://twitter.com/joshua_d

Page 2: Product Management - Why Is Everyone Mad At Me

Customers

Development

Product Management

Competitors

Market

Sales

Finance

Page 3: Product Management - Why Is Everyone Mad At Me

Product Manager

Page 4: Product Management - Why Is Everyone Mad At Me

DO AS MUCH AS POSSIBLE, AS OFTEN AS POSSIBLE

CUSTOMER RESEARCH

Page 5: Product Management - Why Is Everyone Mad At Me

Most people don't know what they want until they see it in context*

*Predictably Irrational

Page 6: Product Management - Why Is Everyone Mad At Me

Somewhere, something incredible is waiting to be known*

* Carl Sagan

Page 7: Product Management - Why Is Everyone Mad At Me

50% of a company's innovation should come from consumer input and designers*

*Patricia Seybold (CEO for Seybold Group)

Page 8: Product Management - Why Is Everyone Mad At Me

Time To Innovate?

Page 9: Product Management - Why Is Everyone Mad At Me

P&G’s New Product Success Rate Is Between 50-60%*

*The Game Changer, Lafley

Page 10: Product Management - Why Is Everyone Mad At Me

Venture investments into IT down 14.5% in 2008

$3.7 billion worth of digital music sold in 2008

2008 US video game sales reached $21.33 blnGlobal PC sales down 0.4% in Q4 2008

298 mln Internet users

in China in 2008

2009 IT spending to fall 3%US consumer electronics

shipments to generate $171 billionin 2009

13 hours of video are uploaded to YouTube every minute, while 1

billion videos are watched. A day

http://www.itfacts.biz/, http://trendwatching.com

43% of Americans, 39% of British, 60% of Dutch and 47% of Australians rate themselves as ‘time poor’

Page 11: Product Management - Why Is Everyone Mad At Me

The greatest problem in communication is the illusion that it has been

accomplished*

- George Bernard Shaw

Page 12: Product Management - Why Is Everyone Mad At Me

Pick Any Two - Good, Fast, Cheap

Page 13: Product Management - Why Is Everyone Mad At Me

WHY?“The most important thing in communication is to hear what isn't

being said.” – Peter F. Drucker

Page 14: Product Management - Why Is Everyone Mad At Me

Product Management is Inherently Political*

*Art of Product Management, Mironov

Page 15: Product Management - Why Is Everyone Mad At Me

Managing Internal Conflict

Page 16: Product Management - Why Is Everyone Mad At Me

I WILL FIND A WAY

Page 17: Product Management - Why Is Everyone Mad At Me

ZEN

http://www.flickr.com/photos/filicudi/272591878/

Passionately Detached

Page 18: Product Management - Why Is Everyone Mad At Me

THE END