product finder for retail - the future of product discovery for ecommerce
TRANSCRIPT
What is Product Finder & Gift Finder?
Product Finder & Gift finder is like your best store
associate, it asks shoppers a series of interactive
questions and captures insights to deliver
personalized product recommendations and offers,
all based on answers, interests, individual
preferences.
Why Product Finder?
68%
70% unable to return relevant results
Source: Baymard.com
Increase conversions with a better shopping experience
of shoppers abandon
of search engines are
Why Gift Finder?
24%
$260.5B returns in 2015
Source: http://www.1to1media.com/view.aspx?docid=35650
Reduce gift returns and ease gift shopping
return a giftof consumers expect to
estimated product
How Does it Work?
Through a series of functional, lifestyle and contextual questions, Product Finder
initiates interaction and gives the shopper a voice in what they are seeking. Answers
are synthesized with Certona’s patented personalization technology to deliver the
most relevant results.
What are the Benefits?
2%BOUNCE RATE
255%LONGER SESSION
DURATION
40%HIGHER
CONVERSION
Metrics: Based on Certona clients
Compared to 55%
site average
Compared to
average page
Compared to
product page
Product Finder in Action
Joe’s Jeans Style Finder - http://www.joesjeans.com/men-women-fashion-style-finder-questions.aspx
Use Case: Game Finder
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VideoGamePalace Search
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VIDEO GAME FINDER
Get Started
Let us help you find the perfect game.
Game Finder: Question #1
VideoGamePalace Search
Are you a...
Male Female
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Game Finder: Question #2
VideoGamePalace Search
What is your age range?
10 &
Under10-13 Teen Adult
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Game Finder: Question #3
VideoGamePalace Search
What type of gamer do you consider yourself as?
Beginner
Level
Average
Level
I’m the
Best
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Game Finder: Question #4
VideoGamePalace Search
Which gaming console is the game going to be played on?
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Game Finder: Question #5
VideoGamePalace Search
What genres are of interest? (Choose all that apply)
Action Casual Fighting Music/Party
Shooter Simulation Sports Strategy
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Game Finder: Results
VideoGamePalace Search
Here are some games you will love!
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Contact Certona to Learn More About Product Finder & Gift Finder.
[email protected]: 858.369.3888
UK: +44.845.121.5155
Watch Product Finder Video