product finder for retail - the future of product discovery for ecommerce

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Enhance Discovery with Product Finder & Gift Finder The future of product discovery for eCommerce

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Post on 16-Apr-2017

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Enhance Discovery with

Product Finder & Gift Finder

The future of product discovery

for eCommerce

What is Product Finder & Gift Finder?

Product Finder & Gift finder is like your best store

associate, it asks shoppers a series of interactive

questions and captures insights to deliver

personalized product recommendations and offers,

all based on answers, interests, individual

preferences.

Why Product Finder?

68%

70% unable to return relevant results

Source: Baymard.com

Increase conversions with a better shopping experience

of shoppers abandon

of search engines are

Why Gift Finder?

24%

$260.5B returns in 2015

Source: http://www.1to1media.com/view.aspx?docid=35650

Reduce gift returns and ease gift shopping

return a giftof consumers expect to

estimated product

How Does it Work?

Through a series of functional, lifestyle and contextual questions, Product Finder

initiates interaction and gives the shopper a voice in what they are seeking. Answers

are synthesized with Certona’s patented personalization technology to deliver the

most relevant results.

What are the Benefits?

2%BOUNCE RATE

255%LONGER SESSION

DURATION

40%HIGHER

CONVERSION

Metrics: Based on Certona clients

Compared to 55%

site average

Compared to

average page

Compared to

product page

Product Finder in Action

Joe’s Jeans Style Finder - http://www.joesjeans.com/men-women-fashion-style-finder-questions.aspx

More Product Finder Examples

SHOE FINDER GAME FINDER

LAPTOP FINDER GIFT FINDER

Use Case: Game Finder

Home

VideoGamePalace Search

Categories About Services Contact Us

VIDEO GAME FINDER

Get Started

Let us help you find the perfect game.

Game Finder: Question #1

VideoGamePalace Search

Are you a...

Male Female

Home Categories About Services Contact Us

Game Finder: Question #2

VideoGamePalace Search

What is your age range?

10 &

Under10-13 Teen Adult

Home Categories About Services Contact Us

Game Finder: Question #3

VideoGamePalace Search

What type of gamer do you consider yourself as?

Beginner

Level

Average

Level

I’m the

Best

Home Categories About Services Contact Us

Game Finder: Question #4

VideoGamePalace Search

Which gaming console is the game going to be played on?

Home Categories About Services Contact Us

Game Finder: Question #5

VideoGamePalace Search

What genres are of interest? (Choose all that apply)

Action Casual Fighting Music/Party

Shooter Simulation Sports Strategy

Home Categories About Services Contact Us

Game Finder: Results

VideoGamePalace Search

Here are some games you will love!

Home Categories About Services Contact Us

Contact Certona to Learn More About Product Finder & Gift Finder.

[email protected]: 858.369.3888

UK: +44.845.121.5155

Watch Product Finder Video