process & workflow management, reiner siebert

Process & Workflow ManagementOrganization and Projects

Reiner Siebert, FT3/EKProcess & Workflow Management

Research and Technology

Process & Workflow Management - Organization and Projects -2

Reiner Siebert, FT3/EK - 12.07.01Confidential

Contents

1. IntroductionWorkflow Management - Our Point of View

2. OrganizationDepartment and Team

3. Workflow Research OverviewMotivation and Project Areas

4. Project Area WEPFlexible Workflow Management for Engineering Processes

5. Project Area COWCross-Organizational Workflow Management




With Workflow

ProcessesWorkflows

Workflow Management for Engineers

TraditionalProcess Data

Actors Applications First RFO

prototype(F)

ReleaseCADmodels (E)

Workflow Management System




Workflow - Terms and Definitions

Workflow is“the automation of a business process, in whole or part, duringwhich documents, information, or tasks are passed from oneparticipant to another for action, according to a set of proceduralrules.” (WfMC)

Workflow Management System isa software system that manages the execution of workflows byinterpreting process definitions.The system supports the definition and administration of workflowschemes as well as the execution and monitoring of workflowinstances. (WfMC, GI, DIN)




Goals and Benefits

Operational Aspects

r Reliable and secure processexecution

r Base technology for e-businessapplications

Operational Aspects

r Reliable and secure processexecution

r Base technology for e-businessapplications

Strategical Aspects

r Improved process and productquality

r Simultaneous Engineering-> reduced time to market-> reduced costs

Strategical Aspects

r Improved process and productquality

r Simultaneous Engineering-> reduced time to market-> reduced costs

r Reduced implementation effortof process applications* Graphical designers* Routing capabilities* Data/application management* Organizational modeling* Inter-process dependencies* Reuse of process parts

r Transparency and flexibility

r Process monitoring and controlling

r Flexibility to adapt processesfast, easily, and with low costs

r Integration of supplier processes

r Flexibility to adapt supplierrelationships competitively




Contents









Organization and Management Structure

IT for Engineering

AlfredKatzenbach

Virtual Reality

KlausGrebner

KnowledgeManagement

UteJohn

Process Chain Production

SigiHaasis

AgentTechnologies

KurtSundermeier

DistributedEDM / PDM

MichaelFeltes

Data & InformationManagement

JürgenSellentin

EngineeringApplications

BerndEhrenberg

Process Chain Development

RobertWinterstein

Process & WorkflowManagement

ReinerSiebert




Research Cooperations

University of Ulm, Prof. Peter Dadam4 Workflow management for engineering processes, PhD thesis

University of Stuttgart, Prof. Kurt RothermelUniversity of Kaiserslautern, Prof. Theo Härder

4 Cross-Organizational workflow management , PhD thesis

University of Erlangen, Prof. Stefan Jablonski4 Integrated process, product, and project monitoring4 Flexible and extensible process models

University of Stanford, Prof. Charles Petri4 Workflow and Agent Technology

University of Twente




External Partners

Industrial Cooperations and Contacts4 IBM and Lotus Development

Applications and enhancements of Domino.Workflow, MQ Series4 SAP R3 Workflow4 Engineering + Design AG (EDAG)

Cooperation in Digital Engineering work package supplier integration4 BMBF-Project iViP

Standards and Boards4 Workflow Management Coalition (WfMC)4 OMG, Workflow Facility4 Society for Computer Science (GI), working group workflow management4 Engineering Workflow (EWF)4 eBusiness Standards




Contents









Application and Requirements Scenario

SelectComponents

DigitalMockUp

DesignComponent

Catia

GIS DMU

EngineeringDesign

Changes

Re-quest

First Proof

Details Agree- ment

Deci- sion

Con- struction

Pro- duction

EngineeringChange

Management

by cross-organizational

workflow management

by integrated process, product,

and project monitoring

Process support by workflow management technology Supplier process integration

Research on process management technology to define, manage, control, carry out and monitor flexible engineering processes with a special focus on supplier integration in heterogeneous cross-organizational b2b applications.

SupplierProcesses




selectcomponent

s

designcomponent

checkDMU

releasecomponent

sCatia

Eval

GISDMU

Workflow Management for Engineering Processes

firstRFOproto-type(F)

releaseCADmodels (E)

PPR (C)

start ofproduc-tion (B)

firstproductioncar(job no. 1)(A)

selectionmodel(F.1) Confor-

mationshell con-struction(D)

FAST(I)

Workschedule(H)

Specifi-cations(G) milestone

quality gate

engineering /development Manuf. startuptechnologystrategy mass production

TOP Level Process - MDS

goal+

date

CATIADMU

SRM GIS

design component goal+

date

CATIA DMU

SRM GIS

design component

Goal-oriented design activities Advanced data release

Focusing on the creative part of work Simultaneous engineering phase

Flexible modeling concepts

Improving process coordinationValidation of workflow correctness

Reliable workflow execution




Cross-Organizational Workflow Integration

,,po,po,pökjp,

outputdata

inputdata

currentactor

externalactivity

,,po,po,pökjp,

getevent

respon-sible

datain - out

ExternalEvent

sendevent

EventsTrigger

EventsTrigger

Infor-mationInfor-

mation

Organi-zation

Organi-zation

PrivacySecurity

PrivacySecurity

WfMS 1

WfMS 2

Workflow Integration Architecture

Mapping ofdifferent workflow models

Seamless integrationof supplier processes

Coupling ofdifferent Workflow Systems

Various levels of detail Modeling concepts forsecurity and privacy

Integration of supplier systems

Business process flexibilityReliable supplier relationship




Research on process management technology to define, manage, control, carry out andmonitor flexible engineering processes with a special focus on supplier integration inheterogeneous cross-organizational b2b applications.

Research Priorities• Coupling of workflow

systems and applications• Transparency, privacy and

security concepts in cross-organizational processes

• Standardized monitoring of process nets• Process portal - concepts and architecture

e-Biz Relevant Topics• Supplier process integration• Flexibility to adapt

processes and supplierrelationships competitively

• Base technology for e-business applications

eBusiness Process Management

Process andWorkflow

Integration




Integrated GlobalMarketplace DaimlerChrysler-Intranet

n-tier Supplier

other OEM ’ s

First-tier SupplierDaimlerChrysler - DCA

N-Tier Supplier

Global e-Marketplaces require b2b - Process Integration

DaimlerChrysler - DCS

Other OEMs

Global Integrated Process

Marketplace

Dynamic connectionof new processes viaa workflow portal

Other OEMsExplicit process requirements for tradingand procurement of process services

Flexible selection ofassociated partner processes




Customers

Suppliers

Buyers

Platform Services

eBusiness Process Management Framework

Platform Services

Security Services

User Interface

PortalServices

Systems Interface

IntegrationServices

Global Process Marketplace

in Anlehnung anCOVISINT-Architectur

ProcessIntegration Services

cross-organizational• Process Monitoring• Workflow Integration

BasicProcess Services

web-based• Organization Manager• Workflow Management

• Role based access • Application

Integration• Information

Management




Contents









Research Project WEPWorkflow for Engineering Processes

Contact: Reiner Siebert, FT3/EKThomas Beuter, FT3/EK




WfMS: Coordination of flow ofcontrol

DesignComps

SelectComp

s

DesignComps

CheckDMU

Release

Comps

and flow of data among activities

unstructured

structured structured

The Problem with Respect to Engineering Processes

PFMS

AEMAPASS DIALOG4DNav virtualworkshopCATIA

smaragd

SRM

GIS

Application systems: provide functionality for eachtask




PFMS

DIALOG4DNav virtualworkshop

The WEP approach:

•unstructured sub process Ü goal-oriented activity “describe the goal and not the way”

AEMAPASS

WfMS

unstructured

: Coordination of flow ofcontrol

Application systems

Executive with related role

SelectComp

s

Design

Comps

CheckDMU

Release

Comps

CATIA

smaragd

SRM

GIS


CatiaEval

GISDMU

Unstructured Subprocesses in WEP

structured structured

goal+

date

CATIADMU

SRM GIS

Design Comp

•set dates to goals Ü milestones

•multiple milestones enable advanced data release F Simultaneous Engineering




WfMS: Coordination of flow ofcontrol

Executive with related role

SelectComp

s

Design

Comps

CheckDMU

Release

Comps


Advanced Data Release in WEP

goal+

date

CATIADMU

SRM GIS

Design Comp

goal+

date

4Dnav DMU

GIS

Check DMU

CoordinatedSimultaneousEngineering

•mismatches are detected earlier -> reduces process time

•allows synchronous interactions like video conferences / shared applications -> less time consuming iteration loops

•less obsolete information by automatic notifications when new data is arrived

advanced

data

release




productmodel

WfMS

Flexible Control Structures in WEP

SelectComp

s

DesignComps

CheckDMU

Release

Comps

The WEP approach: variable parallelism

•defining rules on product model: traverse feature

• traverse feature describes properties (= features) current product structure must fulfil at runtime

trave

rse

feat

ure




WfMS

productinstance

Flexible Control Structures in WEP

SelectComp

s

DesignComps

CheckDMU

Release

Comps

The WEP approach: variable parallelism

•at runtime current product structure is automatically traversed

trave

rse

feat

ure

DesignComps

DesignComps

•for each traverse hit a new parallel workflow block is automatically initiated by the WEP WfMS




Contents









Research Project COWCross-Organizational

Workflow Management

Contact: Reiner Siebert, DaimlerChryslerOttokar Kulendik, University of StuttgartMichael Storch, Engineering & Design AG




Supplier Process Integration

Current Situation• More or less defined processes• Various levels of IT-support• Loosely coupled process parts• Informal collaboration

Problems• Integration reduced to informa-tional

aspects (data exchange)• Unsufficient process coordination• Low communication support• Lack of common process tracking• No security/privacy mechanisms

ProcessPlanning

ProofDesign

Process Planning

ProofDesign

External Process (Application/Workflow?)

Internal Process (Application/Workflow?)

� ( ⊆ ∼ σ L




Supplier Workflow Integration

GoalIntegration of manufacturer andsupplier processes by workflowmanagement applications

Benefits• Reliable execution support• Cooperation support• Workflow status monitoring• Security and privacy of process

information• Reuse of proprietary workflows• Efficient supplier integration• Flexible process changes

,,po,po,pökjp,

outputdata

inputdata

currentactor

externalactivity

,,po,po,pökjp,

getevent

respon-sible

datain - out

External

Event

sendevent

EventsTrigger

EventsTrigger

Infor-mationInfor-

mation

Organi-zation

Organi-zation

PrivacySecurity

PrivacySecurity

Workflow Integration Architecture

WfMS 1

WfMS 2




EDAG Research Cooperation

Project Organization• Duration: 2000-2003• FT3/EK

Effort: ~ 8 MYWork Package: Ottokar KulendikManagement: Reiner Siebert

• EDAGEffort: ~ 2 MYWork Package: Michael StorchManagement: Ullrich Kleinhans

• Development Program: S203Responsibility by EDAGDC: Rainer GnüchwitzEDAG: Mr. ArauTransfer Program: MST

Scope: Process Integration• Engineering workflow• Data management: EDM/PDM• Project management• Cooperative development

Current Results and Project Plan• Scenario evaluation and modeling• Process and workflow integration

requirements analysis• State of the art in research,

products and standards• 2001: Concepts and Architecture• 2002: Implementation• 2003 Transfer and Validation




Departments and Responibilities

PL Gesamt-projekt

PLKonstruktion

Tür

PL Berechn./Simulation

PL Proto-typenbau

PL Versuch PL PlanungPL Planung/Produktion/Produktion

PLEntwicklung

PLKonstruktion(FGS Türen)

PL Berechn./Simulation

PL Proto-typenbau

PL Versuch PLPlanung/Produktion

EDAG

PL Gesamtfz./ DMU

VerantwortungTür-Entwicklung

VerantwortungGesamtfahrzeug-Entwicklung

DaimlerChrysler AG

Szenario Konstruktion/Berechnung

Szenario Versuch

Szenario Planung




Process Scenario Simulation

BerechnungModul Tür

KonstruktionModul Tür

KonstruktionGesamtfahrzeug

EDAG

DaimlerChryslerRolle

BerechnungGesamtfahrzeug

Berechn.i.O.?

1.

Informations -stand

vernetzen (3)

Modul-Berechnungendurchführen(6)

Gesamtfahrzeug-Vernetzung

durchführen (4)

Berechn.i.O.?

Gesamtfahrzeug-Berechnungendurchführen (7)

Anforderungenan Fachabt. DCformulieren (5)

Rückmeldungen aus Fachabt. DC

sammeln (9)

Ja

Informationsstand

optimieren (12)weiter (1)

Optimierungenerarbeiten (8)

Nein

Nein Optimierungenerarbeiten (10)

Freigabestanderstellen

(14)

Ja

2. 3. 4.

Informations-stand

prüfen (2)

Rückmeldungender FA

prüfen (11)

Informations -stand

erstellen (1)

Rückm.i.O.?

Nein

Ja

Info über Terminneuer

Berechnungs-stand (13)

Freigabestandprüfen(15)

5.

Liefertermineabstimmen ()

Liefertermineabstimmen (1)




o Coupling & monitoring of integratedprocesses

o Complex dependencies betweendata and events of processes

o Autonomy concerning workflowmanagement

o Integration of existingheterogeneous WfMS

o Privacy of internal informationo Flexibility & reuse of Workflowso Common view on cross-

organizational workflowo Top-down & Bottom-up Modelling

Requirements and Concepts

WfMS 1 WfMS 2

* One extensible, refineableexternal workflow meta schema

Cross-organizationalHigh-Level Workflow

External Workflow

External Workflow

DaimlerChrysler Supplier

Internal Workflow

Internal Workflow

* Indirect coupling and indirectworkflow dependencies




eBusiness Standards for Workflow-Integration

eCo.NET,

BizTalkOAGIS RosettaNet ebXML

Interaction paradigm Service

Message, Service,

Process?

Message- / Process

Process Process

Lifecycle support Trading

Trading, Coupling

Coupling CouplingTrading, Coupling

Application domain Horizontal Horizontal Horizontal (?) Vertical (?) Horizontal

Subject FrameworkFramework (Product) Content

Content, Framework, Methodology

Content, Framework, Methodology

process & workflow management, reiner siebert

Documents

dataapplication management

management structureit

flexibilityr process

business process

projectsreiner siebert

project areas4

interprocess dependencies

market reduced costsr