PROCESS MINING CAN BE APPLIED

TO SOFTWARE TOO!

DR. VLADIMIR RUBINPAIS LAB / HSE, MOSCOW, RUSSIA

DR. RUBIN IT CONSULTING, FRANKFURT, GERMANY

ALEXEY MITSYUKPAIS LAB / HSE, MOSCOW, RUSSIA

PROF. IRINA LOMAZOVAPAIS LAB / HSE, MOSCOW, RUSSIA

PROF. WIL M. P. VAN DER AALSTPAIS LAB / HSE, MOSCOW, RUSSIA

AIS GROUP, EINDHOVEN UNIVERSITY OF TECHNOLOGY

13.04.2023 Slide 2

PROCESS MINING: TURNING EVENT DATA INTO REAL VALUE

13.04.2023 Slide 3

WHAT

PROCESS MINING

HAS TO DO WITH

SOFTWARE ENGINEERING ?

13.04.2023

EXPERIENCE REPORT: TOURISTIC BOOKING SYSTEM

Slide 4

Development Time > 5 years

# of Developers > 100, # of Business Analysts > 20

# LOC > 10 000 000

The users worked with the system differently

• Not as specified by designers

• Not as expected by developers

13.04.2023

LET‘S OBSERVE MINING: DISCOVERY

Slide 5

~ 30 MB Logs per Day per Environment (PROD, TEST, INT, DEV)Logs are preprocessed and converted to CSV (30 KB per Day) Input for Disco

13.04.2023

HAPPY PATH: FREQUENCY

Slide 6

Frequent activities:

• Hotel Quote

• Hotel Book

• Flight Search

• Show Reservation

• 64 cases (67% of all cases)• 228 events• 39 activities

13.04.2023

EXCEPTIONAL PATH: FREQUENCY

Slide 7

Problems with:

• Hotel Search

• Hotel Quote

• Show Reservation

13.04.2023

MINING USER BEHAVIOUR: RESULTS

Slide 8

Discover bad usage patterns

Visualize and monitor user behaviour

Provide realistic scenarios for acceptance tests

Identify critical pathsReproduced bugs for developers

LET‘S PROCEED WITH SOFTWARE PROCESS MINING !!?

User Behaviour Analysis

Detecting architectural patterns / antipatterns

Performance Analysis

Prediction

Monitoring

Communication in Team