PFMEAPOTENTIALFAILURE MODE AND EFFECTS ANALYSISPrint #(example for training)Rev.0(PROCESS FMEA)FMEA Number:1000Item:Filling car with gasoline at gas stationProcess Responsibility:Vehicle OwnerPrepared by:Mike WaltonModel Year(s)/Vehicle(s)N/AKey DateN/ADate (Orig.)3/1/10Core Team:Date (Rev.)N/AProcess Function/ Require- mentsPotential Failure ModePotential Effect(s) of FailureCPotential Causes(s)/ Mechanism(s) of FailureOCurrentDRecommended Action(s)Responsibility & Target Completion DateAction ResultsSlcProcesseR.eacControlstP.Actions TakenSODR.vsu-PreventioneN.eceP.sr-DetectioncvctN.Open Gas Door to Access Gas Cap (this is the first step in filling the gas tank)Vehicle owner cannot find lever to release doorOwner will have to ask for assistance at the gas station or call for help (a fairly minor situation - severity is set low at 3)3MinorVehicle owner not familiar with gas door release levers and does not have access to owner's manual (this is a fairly rare situation - most vehicle owners can find the release lever, so the rate of Occurrence for this situation is set at a low value of 2)2No controls around owner awareness / training verification (practically speaking, it is impossible to detect when a vehicle owner does not know where the gas-door release lever is, so the detection value is at the maximum of 10)1060No action for now - monitor service calls and add a visible, removable tag to gas door lever if complaints are significantN/AN/AN/AN/AN/AN/A(other process steps would normally be inserted here, in the the sequence that they are carried out - we are only focusing on the first and last stetps for this example)Replace gas capOwner forgets to replace gas cap, set on verhicle roofGas cap lost (the severity of this effect is higher than when the owner cannot find the gas door lever, since in this case the customer may need to purchase another gas cap)5ModerateHuman error (this situation is much more likely to happen than the owner not being able to find the gas door lever - thus the Occurrence value is much higher)7Vehicle owner visually detects cap on roof or sees open gas door in side mirror prior to departing from gas station5175Add strap to gas gap so it will never be detached from vehicle (in this case, the high RPN value warrants action)John Smith - 6/1/2011Strap implemented (here's what it's all about! Implementing countermeasures to reduce risks)5152500000000000000000000000000000000000000000000000000000000000000

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