problems of contemporary communication companies
TRANSCRIPT
© NetCracker Confidential, 2009
Проблемы современных компаний связи. Пути и инструменты их
решения.
Disclaimer. This document is for informational purposes only and is subject to change without notice. NetCracker has no obligation to provide any future releases or upgrades or any of the features, enhancements or functions set forth in this document. Unless specifically required in a written agreement with NetCracker, no product or service purchased from NetCracker is conditioned upon NetCracker's development or delivery of any future release or upgrade or of any feature, enhancement or function. This document does not constitute a commitment on the part of NetCracker. This document and the information it contains is provided "AS IS," with all faults, and without any warranties, including, but not limited to, warranties of merchantability, performance or fitness for a particular purpose. While reasonable efforts have been made in the preparation of this document to assure its accuracy, NetCracker assumes no liability resulting from technical or editorial errors or omissions or for any damages resulting from the furnishing, performance, or use of the information contained herein. NetCracker reserves the right to revise this document and to make changes to the content hereof without notice."
2© NetCracker Confidential, 2009
Agenda
Коммуникации – что нам нужно? Как развивались компании
связи? Бизнес-процессы у оператора
связи и сложности их поддержки
Что же делать? Предложение компании
NetCracker Наш опыт лидера на рынке OSS Заключение – что мы услышали? Вопросы
3© NetCracker Confidential, 2009
Mobile
Mobile
Internet
IPTV, Video on Demand
VoIP
Internet
Что нам нужно?
4© NetCracker Confidential, 2009
Converged Network Next-generation (NG) network which uses layered (core-distribution-
access) concept with multiple access network types IP based from core to outward access network, supporting triple-play
natively© NetCracker Confidential, 2009
5
Customer Management
Product Management
Resource Management
Service Management
© NetCracker Confidential, 2009
Net
wor
kSe
rvic
esPr
oduc
t Bu
ndle
Access NetworkxDSL, HFC, FTTx,
WiMAX Aggregation Network Metro Ethernet (GigE)
ATM
IP/MPLS Core
Internet
Data Center
Access Service
Up-Link
Internet
Video
VVVV
PSTN
VoIP
Internet Access
Video
Voice
CPE for Video, Voice, Data
CPE for Video, Voice, Data
Internet Access:- up/down speed- dedicated/dynamic
IP
CallsVoicemail
- e-mail- web-page hosting- anti-virus
Data VAS
Channels Bundle
Busi
ness
CRM
BillingERP
Order Manageme
nt
6© NetCracker Confidential, 2009
Net
wor
kSe
rvic
esPr
oduc
t Bu
ndle
Busi
ness
Infrastructure Lifecycle
ManagementProduct Lifecycle
ManagementOperations Support & Readiness
Fulfillment Assurance Billing
Business process re-engineering
Enterprise Architecture
Service Inventory and Resource Inventory integrity
Transparency of fulfillment processes, streamlined / efficient operations
Less dependency on the decreasing availability of resources with legacy application knowledge and skills
Network and IT infrastructure consistent management, roll-out planning, design, and capacity management
7© NetCracker Confidential, 2009
Net
wor
kSe
rvic
esPr
oduc
t Bu
ndle
Busi
ness
Infrastructure Lifecycle
ManagementProduct Lifecycle
ManagementOperations Support & Readiness
Fulfillment Assurance Billing
NetCracker Product Suite
Resource Layer
Service Layer
Customer Layer
Service Inventory
Service Instances
Order Management
Order Decomposition
Resource Inventory
Physical Resources
Discover & Reconciliation
Discovery Adapters
Service Catalog
Service ProvisioningService
Provisioning Framework
Service Activation
Workforce
NMSFault
Management
Performance
Management
Service Activation
Service Delivery
Billing CRM
8© NetCracker Confidential, 2009
NetCracker
Proven deployments globally in all types of carriers
More robust solutions given our NetCracker expertise
Years of OSS implementations and deep NetCracker expertise resulted in proven delivery methodologies and frameworks
NetCracker team is comprised of Java and Telecom experts with many years of operational, IT, and business experience with carriers around the world
9© NetCracker Confidential, 2009
История развития операторов связи уходит глубоко в традиционную телефонию, несет в себе наследие морально устаревших технологий и информационных систем
Современный абонент ожидает удобного, качественного и интегрированного сервиса Телефонии, Интернет, ТВ и Мобильной связи.
Для повышения управляемости сети, прозрачности операционных процессов и минимизации операционных издержек оператор сети должен планомерно осуществлять оптимизацию бизнесс-процессов и внедрять концепцию Enterprise Architecture
Опыт NetCracker в сфере внедрения OSS, экспертиза, накопленная за 9 лет работы сделала компанию лидером и неоценимым помощником операторам связи в переходе к качественно новому уровню операционной поддержки сети
10© NetCracker Confidential, 2009
Вопросы
Что запомнилось?Что было интересным?Что узнали нового?
Thank you!
© NetCracker Confidential, 2009