problems of contemporary communication companies. ways and tools for solving them

© NetCracker Confidential, 2009

Проблемы современных компаний связи. Пути и инструменты их

решения.

Disclaimer. This document is for informational purposes only and is subject to change without notice. NetCracker has no obligation to provide any future releases or upgrades or any of the features, enhancements or functions set forth in this document. Unless specifically required in a written agreement with NetCracker, no product or service purchased from NetCracker is conditioned upon NetCracker's development or delivery of any future release or upgrade or of any feature, enhancement or function. This document does not constitute a commitment on the part of NetCracker. This document and the information it contains is provided "AS IS," with all faults, and without any warranties, including, but not limited to, warranties of merchantability, performance or fitness for a particular purpose. While reasonable efforts have been made in the preparation of this document to assure its accuracy, NetCracker assumes no liability resulting from technical or editorial errors or omissions or for any damages resulting from the furnishing, performance, or use of the information contained herein. NetCracker reserves the right to revise this document and to make changes to the content hereof without notice."

2© NetCracker Confidential, 2009

Agenda

Коммуникации – что нам нужно?

Как развивались компании связи?

Бизнес-процессы у оператора связи и сложности их поддержки

Что же делать?

Предложение компании NetCracker

Наш опыт лидера на рынке OSS

Заключение – что мы услышали?

Вопросы


Mobile

Mobile

Internet

IPTV, Video on Demand

VoIP

Internet

Что нам нужно?


Converged Network Next-generation (NG) network which uses layered (core-distribution-access) concept with multiple access network types

IP based from core to outward access network, supporting triple-play natively


5

Customer Management

Product Management

Resource Management

Service Management


Ne

two

rkS

erv

ice

sP

rod

uct

Bu

nd

le

Access Network

xDSL, HFC, FTTx, WiMAX

Aggregation Network

Metro Ethernet (GigE)

ATM

IP/MPLS Core

Internet

Data Center

Access Service

Up-Link

Internet

Video

VVVV

PSTN

VoIP

Internet Access

Video

Voice

CPE for Video, Voice, Data

CPE for Video, Voice, Data

Internet Access:-up/down speed- dedicated/dynamic IP

CallsVoicemail

-e-mail-web-page hosting-anti-virus

Data VAS

Channels Bundle

Bu

sin

ess

CRM

BillingERP

Order Management


Ne

two

rkS

erv

ice

sP

rod

uct

Bu

nd

leB

usin

ess Infrastructure

Lifecycle Management

Product Lifecycle

Management

Operations Support & Readiness

Fulfillment Assurance Billing

Business process re-engineering

Enterprise Architecture

Service Inventory and Resource Inventory integrity

Transparency of fulfillment processes, streamlined / efficient operations

Less dependency on the decreasing availability of resources with legacy application knowledge and skills

Network and IT infrastructure consistent management, roll-out planning, design, and capacity management


Ne

two

rkS

erv

ice

sP

rod

uct

Bu

nd

leB

usin

ess Infrastructure

Lifecycle Management

Product Lifecycle Management

Operations Support & Readiness

Fulfillment Assurance Billing

NetCracker Product Suite

Resource Layer

Service Layer

Customer Layer

Service Inventory

Service Instances

Order Management

Order Decomposition

Resource Inventory

Physical Resources

Discover & Reconciliation

Discovery Adapters

Service Catalog

Service Provisioning

Service Provisioning Framework

Service Activation

Workforce

NMSFault

Management

Performance Management

Service Activation

Service Delivery

Billing CRM

8

NetCracker customers

Documents and Settings/byshuk/Local Settings/Temporary Internet Files/Local Settings/Local Settings/Temporary Internet Files/Local Settings/byshuk/Local Settings/Temporary Internet Files/Local Settings/Local Settings/Local Settings/Kerzick/Local Settings/Temporary Internet Files/Temporary Internet Files/Local Settings/Temporary Internet Files/Local Settings/Local Settings/Temporary Internet Files/

http://www.orange.com/default.asp?UID=&UAT=

http://www.sprint.com/

http://www.cablecom.ch/en/index.htm

http://www.htcinc.net/

http://telstra.com/index.jsp

http://www.covad.com/

http://www.francetelecom.com/en/


NetCracker

Proven deployments globally in all types of carriers

More robust solutions given our NetCrackerexpertise

Years of OSS implementations and deep NetCrackerexpertise resulted in proven delivery methodologies and frameworks

NetCracker team is comprised of Java and Telecom experts with many years of operational, IT, and business experience with carriers around the world


История развития операторов связи уходит глубоко в традиционную телефонию, несет в себе наследие морально устаревших технологий и информационных систем

Современный абонент ожидает удобного, качественного и интегрированного сервиса Телефонии, Интернет, ТВ и Мобильной связи.

Для повышения управляемости сети, прозрачности операционных процессов и минимизации операционных издержек оператор сети должен планомерно осуществлять оптимизацию бизнесс-процессов и внедрять концепцию Enterprise Architecture

Опыт NetCracker в сфере внедрения OSS, экспертиза, накопленная за 9 лет работы сделала компанию лидером и неоценимым помощником операторам связи в переходе к качественно новому уровню операционной поддержки сети


Вопросы

Что запомнилось?

Что было интересным?

Что узнали нового?

Thank you!


problems of contemporary communication companies. ways and tools for solving them

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