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A comprehensive listing of all services provided by IMS and its staff
Contents:
3 » Software Support Vendor Provided Software
4 » Software Engineering Software Development
Software Maintenance
6 » Network Services Help Desk Services Infrastructure Security Local Area Network Administration
8 » Technology Consultants 8 » SLCTV and Video Services 9 » Telecommunications
IP Telephony and Digital Phone Sets High Speed Microwave Communications Public Broadcast Exchange (PBX) Cabling Services Fax Services Audio/Video Conferencing
11 » Legal and Forensics
Evidence and Collection Analysis and Reporting Electronic Discovery Data Collection GRAMA Electronic Data Collection Preparation of Reports Training Consultation
12 » Web Hosting and Design 13 » Graphical Information Systems (GIS) 14 » Training 14 » Hours of Support and How to Contact IMS
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15 » Service Level Agreements 16 » Billing Model
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Software Support
Vendor Provided Software:
Installation of client/server, web and mobile applications
Maintenance
Troubleshooting applications Installing patches and updates System administration
Interface between vendor software and City applications Custom report creations using SAP, IBM and Microsoft reporting tools Small applications development using Microsoft Visual Studio Training
Onsite training when necessary In office training in our IMS training center
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Software Engineering
Software Development
Network/Desktop Applications Develop applications for the user designed to meet the specific
needs and demands of the user. Write reports to provide needed information for the user. Develop security controls to provide appropriate levels of access. Develop consol programs to process data.
Web Applications Develop web based applications that can be used to meet the
needs of the city’s internal users, and the public. Develop and test web applications to ensure that they are secure. Write web services to handle secure transmission of data between
application databases and web applications. Mobile Applications
Develop mobile applications designed to run specific tasks on most commonly used mobile platforms.
These platforms will be developed for both internal and external users.
Interactive Voice Recognition Applications (IVR) Develop applications that leverage voice recognition to assist
citizens with performing specific tasks over the phone. GIS – Geographical Information Systems
Support and develop systems that use a GIS component (ARC-GIS).
System Integration Develop processes that allow for integrating disparate systems.
Database Administration Develop and design database structures that are efficient, secure,
and support the goals of the end users. Provide backup, restoration and replication of structure in
database Whenever possible, setup both development and production
versions of the databases for upgrade and testing purposes.
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Server Support Setup and maintain specialized servers to support application
development (GIS, IVR, Reporting Services, SQL, etc). Software Maintenance
All of the systems/applications that IMS develops/integrates are maintained internally by IMS personnel. Constant upgrading and modifications of these systems are necessary to keep up with the demands of City employees and the citizens of Salt Lake City. These tasks include:
Backing up of data Upgrading and/or enhancing applications Tracking licensing and usage Fixing bugs in the code Database administration
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Network Services
Help Desk Services
User ID Services Account Creation Access Rights and Privileges Network Data Storage Account Management Account Disable
Network Passwords Create, Change
Hardware (Installation, Configuration, Troubleshooting) Personal Computers Laptops/Notebooks IPads/Notepads Printers and Scanners Smartphones and PDA’s
Lifecycle Management Asset and Configuration Management Procurement/Purchasing Software License Management
Software Support Assist Users with Issues Related to All City Used and Owned Applications Software Installation, Configuration and Setup
Level 1 Support Technical Support Utilizing Phone Support and Remote Control Software
Level 2 Support Technical Support Through an On-Site Technician
Moves/Adds/Changes Coordinate any moves/adds/changes of equipment on customer premise
Infrastructure
Switches and Routers Setup, Configuration and Deployment Troubleshooting and Repair Future planning
Telecommuter Setup and Support (VPN)
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IP Telephony and Voicemail Phone Service Utilizing (VOIP) “Voice Over IP” Technology
o Maintenance and Upgrades of the System o Installation of New Phones o Coordination of Licensing o Troubleshooting and Repair o Future Planning and Administration
Voicemail Utilizing AVST Technology o Configuration and Setup of New Users o Troubleshooting of VM Related Problems o Manage Calling Trees and Assist with Recordings o Coordination of Licensing o Maintenance and Upgrades of the System
Wireless Networking Setup, Configuration and Deployment Future Planning Troubleshooting and Repair
Security Email/Spam Filtering Firewall Maintenance and Configuration Penetration Testing/Security Audits Web Filtering and Reporting
Reports Available Upon Request by Department Heads Virus and Malware Scanning Virtual Private Networking (VPN) Intrusion Prevention Services Alarm Systems Video Surveillance
Local Area Network Administration Setup and Installation of New Servers Administration of Microsoft Network Operating System Manage the Backup and Restoration of All Critical City Data Level 3 Support
Troubleshooting Problems with the Internal Network and/or Servers Future Planning Concerning Network Configuration
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Technology Consultants
Work directly with the City’s internal departments/divisions to provide:
Business Relationship Management: The TC’s interface with their client departments to ensure the departments are satisfied with IMS service and to address any issues that are not covered by normal processes. Service Level Management: The TC’s track service and identify areas where service execution falls outside of agreed upon levels. Business Analysis: The TC’s perform business and process analysis and produce specs to describe customer IT requirements. Problem Resolution: The TC’s identify ongoing problems and martial and coordinate the resources necessary to resolve the issues. Subject Matter Experts: The TC’s act as subject matter experts to help customers implement new technology efficiently.
SLCTV and Video Services
Filming of Local Events and Meetings Video Editing Streaming Media
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Telecommunications
IP Telephony and Digital Phone Sets
Installation/Moves/Changes Repair Configuration Troubleshooting
High Speed Microwave Communications Point to Point
Generally speeds ranging from 40 to 300Mbps Typically for Medium sized deployments of 20 to 40 people at remote
locations Point to Multi-point (Canopy)
Generally speeds ranging from 10 to 20 Mbps Typically for Smaller sized deployments of 2 to 20 people/devices at
remote locations
Public Broadcast Exchange (PBX) Installation/Configuration Administration Troubleshooting and Repair Call Recording and Playback
Cabling Services Limited Cabling and Data Jack Services
Most Large Installations are Contracted Out to 3rd Party Vendors
Fax Services Individual Fax Machines
Assist with Setup and Configuration Connections to Fax Lines Troubleshooting and Maintenance of Hardware
Centralized Fax Services Over the Network Server Setup and Maintenance Licensing Troubleshooting and Repair Training
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Audio/Video Conferencing Audio Conference Bridging
Century Link Bridging Services Audio/Video Conferencing
Webex
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Legal and Forensics
Evidence Collection Collection of forensically defensible data from sources such as computer disk drives, thumb drives, telephone and PDA’s/Smartphones. The Digital Forensics Lab acts as a backup to the Salt Lake City Police Forensics Lab for cases involving a wide range of electronic evidence. The lab is used to investigate cases referred by SLCPD Detectives, Internal Affairs, as well as the City Human Resources, City Attorney, Civil and Prosecutors offices.
Analysis and reporting of evidence in cases involving all types of electronic media
Using a variety of tools, digital data can be searched for various kinds of hidden data as well as analyzed for contraband content. Once the responsive data is found, it can isolated and made ready for presentation to management or court
Electronic Discovery Data Collection The Digital Forensics office is key to all elements of the eDiscovery process including Litigation Hold Notification, Collection of Data and Analysis
GRAMA Electronic Data Collection The Digital Forensics office has been instrumental in collecting and analyzing GRAMA cases containing over 5 million records
Preparation of reports for court and personnel hearings Preparing reports on a variety of data sources for presentation to a variety of hearings
Training and programmed intervention in cases of inappropriate computer usage
Work in coordination with the City Attorney’s office and Human Resources to provide consultations with department leaders and their staff on appropriate internet usage
Consultation Provides consultation and expert witness services in depositions and court hearings
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Web Hosting and Design
Maintain, Edit and Update all customer facing and internal websites in the City
HTML, Drupal and WordPress Create graphics and stylesheets for mobile and web apps Web security, IIS logs and web statistics Maintain the publishing servers for web site changes Maintain site to site replication software for development to production web page administration Weekly and monthly maintenance on all internal web servers and sites
Provide web training to all City Departmental Webmasters Design and implement application interfaces Take photographs and maintain a City photo gallery Maintain the information on the SLC Infobase Administration of Sharepoint 2007 and 2010 web applications
Sharepoint setup, administration, user training and permissions
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Graphical Information Systems (GIS)
Configuration of mapping interface with other applications New map creation Update of existing maps GIS Automation
Write scripts to automate workflows Map Automation – production quality maps generated from business rules PDF Map Automation – digital maps from business rules Google Earth Automation – generate files that will open in Google Earth to highlight particular features Geocoding – map point or line features based upon addresses
GIS Analysis
Multi-criteria sustainability analysis – find areas that have distinct characteristics based upon multiple weighted inputs Travel Time Analysis – population related analysis Demographic Studies – regional population characteristics Density or Heat Mapping – show concentrations of events such as accidents, crimes, etc Change Analysis – given two datasets that are snapshots in time, and find the differences Spatial Data Aggregation – summarize occurrences of a phenomena by region 3D Line of Site Analysis – Visual analysis based on modeling Spatio-Temporal Animation – watch data (such as sales tax) fluctuate across the City over time
Cartography – production quality maps GPS (Global Positioning System) – Advise on accuracy of locating assets
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Training
Core software training
IMS offers regular monthly training classes in all of the basic Microsoft Office applications such as; Excel, Word, PowerPoint, Outlook
Application Specific Training Customized training regiments for internal/external applications These training classes can be customized to be held “onsite” at IMS, or in the field where necessary.
Hours of Support and How to Contact IMS
IMS regular hours of support are between 7am and 6pm (Monday – Friday) The primary number to contact IMS in the event of an issue is (801-535-7272)
This number is forwarded to a call service after hours. IMS provides an “after hours” support technician for both Network and Telecommunications services.
You can also contact the IMS Help Desk by sending an Email to: [email protected]
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Service Level Agreements
Response Times relate to the amount of time to “notify” the department or individual(s) that the issue has been recognized by IMS and will be acted upon. It does not relate to the amount of time necessary to remedy the issue.
Priority Response Time What is affected?
One Immediately upon notification, or when the problem is identified.
Major System(s) and/or Network Down. All City Users, and/or Large Segment of City are Down/Affected.
Two 4 Hours or Less Localized Group/Area is Down, or Specific (Non-Critical) Application is Offline.
Three 24 Hours or Less Individual Workstation or Printer is Down or Having Issues.
Four 1 to 3 weeks (Based on Availability of Resources)
Desktop Installations or Non-Critical Problems in the Field
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Billing Model Based on Fund Type
General Fund Departments: The majority of IMS funding comes from a non-departmental allocation from the General Fund. This funding covers the following: Infrastructure. This includes all existing servers, network, cabling, and
equipment related to the City’s data centers.
Desktop computing equipment. This includes PCs (either Windows or Mac), notebooks, mobile devices, printers, telephones, and any related equipment. The hardware provided is based on the employee’s job responsibilities. IMS Technology Consultants have the discretion to recommend alternative equipment based on their knowledge of the needs of the individual. Appendix A is a listing of recommended computing hardware based on the type of job performed.
Software. Core software is software used and installed on all City
computers regardless of the function of the computer or the job duties of the individual using the computer. Core software includes:
o Microsoft Office Standard Edition Internet Explorer Outlook Word Excel Powerpoint Communicator
o Abode Acrobat Standard o SLC Developed Apps o Informix SDK o OneSolution Financials o Accela Land Use and Service Requests o LanDesk Remote Support and Management
Help Desk Support. The primary contact for most IMS services is the
IMS Help Desk. There is no charge to any employee or department for calling the help desk although there may be charges associated with the purchase of goods or materials.
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Software Support. The software support team provide the maintenance and support of third party applications such as OneSolution, Accela, or Faster. There is no charge to any employee or department for services provided by the Software Support team although there may be charges for additional software licenses or consulting services provided by third party providers.
Software Development. IMS’ philosophy on software development is to
purchase software where something is commercially available that will meet the requirements of the department. Where no such package exists or where the existing options do not adequately address the need, IMS has the ability to develop software internally. The Software development team designs, develops, implements, and maintains hi-quality custom software to meet the specific business requirements of departments. There is no charge to departments requesting software development services or for maintenance and enhancement to systems developed internally. Development and maintenance costs are tracked to show the true cost of the effort.
Audio/Video Services. IMS has the ability to produce audio and video
content and operates SLCTV, the City’s government access channel. There is no charge for AV services related to press conferences, public announcements, public meetings, or special events. There may be a charge associated with productions that are specific to the functions of a single department or division.
Website Development. IMS has the ability to develop and deploy
websites on the following platforms: o SharePoint o Drupal o WordPress o DotNetNuke o Traditional HTML.
There is no charge for website development or maintenance. There may be a charge where custom templates, plugins, or components are needed from outside providers.
Legal and Forensics. IMS maintains the ability to provide forensic investigations associated with employee use of City computers. Also provided are the services associated with litigation digital discovery. There is no charge for these services. There may be a charge where
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outside consulting may be needed or where additional hardware or software is required.
Geographic Information Systems. IMS maintains the skillset needed to produce hi-quality maps and perform analysis on spatial information contained in the City’s GIS. There is no charge for these services. There may be a charge associated if outside consulting or additional hardware/software are required.
Training. IMS offers numerous training classes on core software packages. There is no charge to any employee or department for training classes offered by IMS. The may be charges associated with the purchase of training materials or when an outside trainer is engaged for a specific topic.
The following items are NOT covered under the non-departmental allocation.
Mobile Devices. Mobile devices are cell phones, smart phones, iPads, and Android tablets. These are the responsibility of the department where the use of such a device is not generally considered necessary for the employee to perform their job. (See Appendix A.) The Technology Consultants have the discretion to make individual recommendations in this regard based on the specific needs of the employee.
Other Devices. Devices used by employees that are not generally deployed with a PC or notebook are the responsibility of the department. Examples would include but are not limited to the following:
o Custom keyboard or mouse o Scanners o Cameras o Audio Recorders o Telephone headsets o Telephone shoulder rests
Software. Software outside of the City’s core software offerings are NOT
covered by the non-departmental allocation and are the responsibility of the department. An example of such would be Adobe Photoshop, Microsoft Project, or Microsoft Visio.
New Systems and Technologies. It is the responsibility of the department to provide funding to cover the costs of acquisition of a system or technology not already in production use in the City. When the situation arises that a department, division, or the City as a whole determines the
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need to implement a new system or technology, the costs associated with the hardware, software, third party consulting/implementation charges, or training associated with the system are NOT covered by the non-departmental allocation. As the system is implemented, IMS will request additional budget in future fiscal years to cover the ongoing maintenance and support costs.
Internal Service Fund Departments: All internal service funds will continue to pay actual costs based on usage.
Enterprise Funds: All enterprise funds will continue to pay actual costs based on usage.
IMS Fees with/without Rentals
A complete listing of these fees is in Appendix B.
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Appendix A
Job Title Pay
Grade Desktop/ Notebook
Alternate Hardware
Optional Hardware
9 HOLE GOLF CLUB PROFESSIONAL 027X Desktop Virtual Desktop
ACCOUNTANT I 020X Desktop Virtual Desktop
ACCOUNTANT I - SEASONAL 020X Desktop Virtual Desktop
ACCOUNTANT II 022X Desktop Virtual Desktop
ACCOUNTANT III NON UNION 025X Desktop Virtual Desktop
ACCOUNTANT III UNION 025U Desktop Virtual Desktop
ACCOUNTANT IV 027X Desktop Virtual Desktop
ACCOUNTING CLERK III-89 015X Desktop Virtual Desktop
ADMIN ASST TO OFFICE OF MAYOR 021X Desktop Notebook Desktop/iPad
ADMIN SECRETARY I NON UNION 018X Virtual Desktop
ADMIN. ASSIST-APPOINTED-200 024X Desktop Notebook Desktop/iPad
ADMINISTRATIVE ASST MAYOR SPEC 021X Desktop Notebook Desktop/iPad
ADMINISTRATIVE SEC I UNION 018U Virtual Desktop
ADMINISTRATIVE SECRETARY II 021X Virtual Desktop
ADMINISTRATIVE SERV DIR - POL 031X Desktop Notebook Desktop/iPad
ADMINISTRATIVE SERV DIV DIR 035X Desktop Notebook Desktop/iPad
ADMN ASST/AIRPORT GRAMA COORD 022X Desktop
AIR OP SUPER SECURITY/COMMUNIC 035X Desktop
AIR OPER MANAGER/COMMUNICATION 029X Desktop
AIR OPER SPECIALIST AIR UNION 023U Desktop
AIR OPER SUPER AIR/TERMINAL OP 035X Desktop
AIR OPER SUPER/ACCESS CONTROL 025X Desktop
AIR OPER TERMINAL LANDSIDE SUP 025X Desktop
AIR SIGNS GRAPHIC DEISGN SUPER 025X Desktop
AIRFIELD MAINT EQUIP OP IV 020X Desktop
AIRFIELD MAINT EQUIP OPER III 018X Desktop
AIRPORT ARCHITECT 036X Desktop
AIRPORT COMMERCIAL VEHICLE INS 018X Desktop
AIRPORT CONSTRUCTION MANAGER 027X Desktop
AIRPORT CONTRACT SPECIALIST I 027X Desktop
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AIRPORT EMPLOYMENT SRVS COORD 021X Desktop
AIRPORT ENVIRONMENTAL PROG MGR 033X Desktop
AIRPORT FACILITIES ASSETS MGR 031X Desktop
AIRPORT FIELD TECHNICIAN 022X Desktop
AIRPORT FLEET MANAGER 031X Desktop
AIRPORT FLEET/WAREHOUSE OP MGR 027X Desktop
AIRPORT GDS/PV SUPER-95 023X Desktop
AIRPORT INFO TECHNOLOGY MGR 036X Desktop
AIRPORT LANDSD OPS OFF 018X Desktop
AIRPORT LEAD SIGN TECHNICIAN 021X Desktop
AIRPORT MAINT OPS SUP MANAGER 031X Desktop
AIRPORT MAINT SUPERINTENDENT 032X Desktop
AIRPORT MAINT. MEC. II-95 020X Desktop
AIRPORT MAINTENANCE MANAGER 031X Desktop
AIRPORT OPER MANAGER PARKING 031X Desktop
AIRPORT OPER MGR EMER SAFETY 029X Desktop
AIRPORT OPER MGR GROUND TRANS 031X Desktop
AIRPORT OPER MGR SAFETY PROG 029X Desktop
AIRPORT OPER SPEC TERM - UNION 023X Desktop
AIRPORT OPER SPEC TERM - UNION 023U Desktop
AIRPORT OPER SUPER LANDSIDE 035X Desktop
AIRPORT OPER SUPER/COMMUNICATI 024X Desktop
AIRPORT OPERATIONS MANAGER 029X Desktop
AIRPORT OPERATIONS MANAGER- TE 029X Desktop
AIRPORT OPERATIONS MGR/SECURIT 029X Desktop
AIRPORT POLICE CAPTAIN 034X Desktop
AIRPORT POLICE CHIEF 039X Desktop
AIRPORT POLICE EOD SERGEANT 029X Desktop
AIRPORT POLICE LIEUTENANT 032X Desktop
AIRPORT POLICE OFFICER II 021X Desktop
AIRPORT POLICE SERGEANT 029X Desktop
AIRPORT PRINCIPAL PLANNER 026X Desktop
AIRPORT PROCURE SPEC. UNION 021U Desktop
AIRPORT PROPERTY SPECIALIST I 024X Desktop
AIRPORT PROPERTY SPECIALIST II 027X Desktop
AIRPORT RESCUE FIREFIGHTER II 023X Desktop
AIRPORT RESCUE FIREFIGHTER III 027X Desktop
AIRPORT RISK MANAGEMENT COORD 024X Desktop
AIRPORT SENIOR PLANNER 029X Desktop
AIRPORT SIGN TECHNICIAN II 020X Desktop
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AIRPORT SURVEYOR 030X Desktop
AIRPORT TECH SYSTEMS SUPER 036X Desktop
AIRPORT TENANT RELATIONS COORD 027X Desktop
ALARM SYSTEM PROG COORD. UNION 020U Desktop
AP ENG RECORDS PROG SPEC UNION 020U Desktop
AP LIGHTING & SIGN TECHNICIAN 020X Desktop
AP OPERATIONS COORDINATOR II 015X Desktop
APPOINTED SR CITY ATTORNEY-01 039X Desktop
ARBORIST III 020X Desktop
ARCHITECTURAL ASSOC IV UNION 024U Desktop
ARCHITECTURAL ASSOCIATE III 023X Desktop
ARPRT MAINT OP SUPERINTENDENT 034X Desktop
ARPRT OPERATIONS COORDINATOR I 014X Desktop
ARTS ADMINISTRATOR 022X Desktop Notebook Desktop/iPad
ARTS COUNCIL EXEC. DIRECTOR 030X Desktop Notebook Desktop/iPad
ASPHALT EQUIP OPER SEAS SEAX Desktop
ASPHALT EQUIP OPERATOR II 018X Desktop
ASSISTANT COMMUNICATIONS DIR. 029X Desktop Notebook Desktop/iPad
ASSISTANT PLANNING DIRECTOR 034X Desktop Notebook Desktop/iPad
ASSISTANT TO CHIEF OF STAFF 029X Desktop Notebook Desktop/iPad
ASSISTANT TO THE MAYOR - 00 024X Desktop Notebook Desktop/iPad
ASSOC. CITY PROSECUTOR-699 026X Desktop
ASST GOLF CLUB PROFESSIONAL 020X Desktop
ASST GOLF COURSE SUPERINTENDEN 020X Desktop
ASST WATER METER RDR SUPER 021X Desktop
ASST. CITY PROSECUTOR-699 029X Desktop Notebook / iPad
ASST. DIR./ARTS COUNCIL-90 025X Desktop Notebook Desktop/iPad
AVIATION SERVICES MANAGER 031X Desktop
BATTALION CHIEF-81 033X Desktop Notebook Desktop/iPad
BEAUT MAINTENANCE WRK II 013X Desktop
BEAUTIFICATION MAINT. WKR-84 012X Desktop
BICYCLE PEDESTRIAN COORDINATOR 026X Desktop
BILLING OFFICE SUPERVISOR 023X Desktop
BUDGET AND ACCOUNTING ANALYST 026X Desktop
BUDGET AND REPORTING MANAGER 032X Desktop
BUDGET DIRECTOR 036X Desktop Notebook Desktop/iPad
BUILDING EQUIP. OP. II - 95 018X Desktop
BUILDING INSPECTOR I 017X Desktop Notebook Desktop/iPad
BUILDING INSPECTOR II 019X Desktop Notebook Desktop/iPad
BUILDING INSPECTOR III UNION 025U Desktop Notebook Desktop/iPad
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BUILDING OFFICIAL-1299 035X Desktop Notebook Desktop/iPad
BUILDING SERVICES & LIC. MGR 032X Desktop Notebook Desktop/iPad
BUS. LICENSE ENFORCE. OFFICER 017X Desktop
BUSINESS LICENSE ADMIN.-92 024X Desktop
CANYON WATER RIGHTS & PROPERTY 022X Desktop
CAPITAL PROJECTS/BUDGET MNGR 030X Desktop Notebook Desktop/iPad
CARPENTER II-95 020X Desktop
CASH MGT ASSESSMENTS ANALYST 027X Desktop
CASH MGT/INVEST ANALYST-200 027X Desktop
CD PROGRAMS AND GRANTS SPEC. 025X Desktop
CHIEF DEPUTY RECORDER 1098 026X Desktop
CHIEF ENGINEER-P.UT.-92 035X Desktop
CHIEF OF POLICE-90 041X Vitual iPad Notebook
CHIEF OF STAFF 041X Desktop Notebook Desktop/iPad
CHIEF PLANS EXAMINER 027X Desktop
CHIEF PROCUREMENT OFFICER 033X Desktop
CITY ATTORNEY 041X Desktop Notebook Desktop/iPad
CITY CONTRACTS ADMINISTRATOR 029X Desktop
CITY COURTS ADMINISTRATOR 033X Desktop
CITY ENGINEER-92 039X Desktop Notebook Desktop/iPad
CITY PAYMENTS PROCESSOR 015X Desktop
CITY PROSECUTOR-92 039X Desktop notebook iPad
CITY RECORDER 033X Desktop Notebook Desktop/iPad
CITY SEXTON 028X Desktop
CITY SURVEYOR 030X Desktop
CITY TREASURER 037X Desktop Notebook Desktop/iPad
CIVIL MAINTENANCE WARRANTY 026X Desktop
CIVILIAN REV BOARD INVEST 035X Desktop
CLEAN-UP EQUIP OPER- SEAS SEAX
CLEANUP OPERATOR II 018X
COALITION COORDINATOR - APPTD 021X Desktop
CODE ENFORCEMENT OFFICER SEAX Desktop Notebook Desktop/iPad
COLLECTIONS MANAGER 030X Desktop Notebook Desktop/iPad
COLLECTIONS OFFICER 020X Desktop
COM AFFAIRS/ADA ANALYST 026X Desktop
COMM AND CONTENT MGR MAYOR'S 021X Desktop Notebook Desktop/iPad
COMM E-911 OFFICE FACIL UNION 019U Desktop
COMMERCIAL MANAGER AIRPORT 035X Desktop
COMMUNICATION DIRECTOR 039X Desktop Notebook Desktop/iPad
COMMUNICATION TECH FIRE UNION 022U Desktop
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COMMUNICATIONS DIR. COUNCIL 029X Desktop Notebook Desktop/iPad
COMMUNICATIONS DIRECTOR-POLICE 029X Desktop Notebook Desktop/iPad
COMMUNITY DEV PROGRAMS ADMIN 025X Desktop
COMMUNITY FACILITATOR 031X Desktop
COMMUNITY LIAISON 026X Desktop
COMMUNITY PREPAREDNESS COORD. 023X Desktop
COMP MAINT MGMNT SYS SUPERVISO 027X Desktop
COMPLIANCE DIVISION FIELD SUP 025X Desktop Notebook Desktop/iPad
COMPLIANCE PROGRAM DIRECTOR 029X Desktop Notebook Desktop/iPad
COMPUTER CENTER ASSISTANT RPT 017X Desktop
COMPUTER CLUBHOUSE COORD - 01 017X Desktop Desktop/iPad
COMPUTER OPERATIONS MANAGER-PU 033X Desktop Notebook Desktop/iPad
CONS. PER. PROCESSOR-1099 014X Desktop
CONST CONTRACTS COORD UNION 019U Desktop Notebook Desktop/iPad
CONST LIAISON /PUB POL ANALYST 026X Desktop Notebook Desktop/iPad
CONST LIASON/BUDGET ANALY RPT 026X Desktop Notebook Desktop/iPad
CONST SERV SPEC NEED LINE 019X Desktop Notebook Desktop/iPad
CONSTITUENT LIAISON/BUDGET ANA 026X Desktop Notebook Desktop/iPad
CONT. AND PROCURE MGR. AIRPORT 035X Desktop Notebook Desktop/iPad
CONTAINER SERVICE COORDINATOR 019X Desktop
CONTRACT & CONNECT. SUPERVISOR 023X Desktop
CONTRACT COMP. AUDIT MGR-98 030X Desktop
CONTRACT DEV. SPEC NON UNION 023X Desktop
CONTRACT DEVELOPMENT SPEC. RPT 023X Desktop
CONTRACTS PROCESS COORDINATOR 017X Desktop
CONTRACTS TECHNICIAN-698 015X Desktop
CONTROLLER 033X Desktop Notebook Desktop/iPad
COORD FOR HUMAN RIGHTS/DIVERS 029X Desktop
COUNCIL LEGAL DIRECTOR 039X Desktop Notebook Desktop/iPad
COUNCIL PERSON 777X Desktop Notebook Desktop/iPad
CRIME LAB SUPERVISOR 024X Virtual Desktop
CRIME LAB TECHNICIAN I UNION 016U Virtual Desktop
CRIME LAB TECHNICIAN I UNION 016X Virtual Desktop
CRIME LAB TECHNICIAN II UNION 019U Virtual Desktop
CROSS CONN. CONTROL COORD-00 022X Desktop
CROSS CONN. CONTROL INSPECTOR 016X Desktop
CUSTODIAN II-82 011X
CUSTOMER SERV ACCT. COLL/INVES 018X Desktop
CUSTOMER SERVICES SUPER.-87 021X Desktop
CUSTOMER SRVC MNGR P.U.-00 026X Desktop Notebook Desktop/iPad
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DEP DIR COMMUNITY DEVELOPMENT 037X Desktop Notebook / iPad Desktop/iPad
DEP DIR HOUSING & NEIGHBORHOOD 033X Desktop Notebook / iPad Desktop/iPad
DEP. DIR. REDEVELOPMENT AGENCY 037X Desktop Notebook / iPad Desktop/iPad
DEPARTMENTAL ASSISTANT-88 . 016X Desktop
DEPT INFO & DATA ANALYST 021X Desktop
DEPT PERSONNEL/PAYROLL ADMIN 021X Desktop
DEPT SPECIAL PROJECTS MANAGER 030X Desktop
DEPUTY CHIEF POLICE 037X Virtual Notebook Desktop/iPad
DEPUTY CITY ATTORNEY 039X Desktop Notebook Desktop/iPad
DEPUTY DIR-CITY COUNCIL-90 039X Desktop Notebook Desktop/iPad
DEPUTY DIRECTOR ECONOMIC DEV 037X Desktop Notebook Desktop/iPad
DEPUTY DIR-PUBLIC UTILITIES 039X Desktop Notebook Desktop/iPad
DEPUTY FIRE CHIEF-89 037X Desktop Notebook Desktop/iPad
DEPUTY RECORDER 018X Desktop
DEPUTY TREASURER 030X Desktop
DEV. REVIEW PLANNER I UNION 021U Desktop
DEV. REVIEW PLANNER II UNION 025U Desktop
DEVELOPMENT REVIEW FAC. UNION 019U Desktop
DEVELOPMENT REVIEW SUPERVISOR 030X Desktop
DIR AIRPORT ADMIN/COMM - 01 039X Desktop Notebook Desktop/iPad
DIR AIRPORT FINANCE/ACCT - 01 039X Desktop Notebook Desktop/iPad
DIR EMERGENCY COMUN FIRE 029X Desktop Notebook Desktop/iPad
DIR OF AIPORT PLAN/CAP PROGRAM 037X Desktop Notebook Desktop/iPad
DIR OF AIRPORT INFOR TECH 039X Desktop Notebook Desktop/iPad
DIR.-HAND-499 035X Desktop Notebook Desktop/iPad
DIRECTOR - ARPRT PR/MARKETING 033X Desktop Notebook Desktop/iPad
DIRECTOR AIRPORT ENGINEERING 039X Desktop Notebook Desktop/iPad
DIRECTOR AIRPORT MAINTENANCE 039X Desktop Notebook Desktop/iPad
DIRECTOR OF CED 041X Desktop Notebook Desktop/iPad
DIRECTOR OF HUMAN RESOURCES 041X Desktop Notebook Desktop/iPad
DIRECTOR OF PUBLIC UTILITIES 041X Desktop Notebook Desktop/iPad
DIRECTOR OF STREETS 034X Desktop Notebook Desktop/iPad
DIRECTOR OPER.AIRPORT-92 039X Desktop Notebook Desktop/iPad
DIRECTOR PUBLIC SERVICES 041X Desktop Notebook Desktop/iPad
DIRECTOR REDEVELOPMENT AGENCY 041X Desktop Notebook Desktop/iPad
DISPATCH COMMUNICATIONS SUPER. 024X Virtual
DISTRICT SUPERVISOR 022X Desktop
DRAINAGE MAIN WORKER III-93 019X
DRAINAGE MAINT WORKER II 017X
DRAINAGE MAINT WORKER IV 025X
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ECON DEV INIT GRANT ADMIN-97 025X Desktop
ELEC OPS SUPERVISOR PUB UTIL 027X Desktop
EMERG MGT TRAINING PROG SPEC 025X Desktop Notebook Desktop/iPad
EMERGENCY MANAGEMENT ASST MMRS 014X Desktop Notebook Desktop/iPad
EMERGENCY MGT PROGRAM DIRECTOR 031X Desktop Notebook Desktop/iPad
EMPLOYEE BENEFITS SPECIALIST 023X Desktop
EMPLOYEE RELATIONS MANAGER-AP 030X Desktop
EMPLOYEE TRAINING & DEVELOPMEN 024X Desktop
EMPLOYMENT COORDINATOR 025X Desktop
ENERGY/UTILITIES MNGMNT COORD 026X Desktop
ENG DATA/SID SPECIALIST UNION 018U Desktop
ENGINEER III 029X Desktop
ENGINEER IV 030X Desktop
ENGINEER V 032X Desktop
ENGINEER VI 033X Desktop
ENGINEER VII 036X Desktop
ENGINEERING CONSTRUCTION PROG 029X Desktop
ENGINEERING EDMS/CAD MANAGER 024X Desktop
ENGINEERING RECORDS TEC-87 013X Desktop
ENGINEERING SUPPT SVCS MANAGER 025X Desktop
ENGINEERING TECH II UNION 019U Desktop
ENGINEERING TECH IV UNION 023U Desktop
ENGINEERING TECH IV UNION 023X Desktop
ENGINEERING TECH V UNION 024U Desktop
ENGINEERING TECH V UNION 024X Desktop
ENGINEERING TECHNICIAN VI 027X Desktop
ENVIRON SPECIALIST II UNION 026U Desktop
ENVIRONMENDAL FIELD TECH - SEA SEAX Desktop
ENVIRONMENTAL PROGRAM MANAGER 033X Desktop
ENVIRONMENTAL SPEC I UNION 023U Desktop
EQUIPMENT OPERATOR 017X
EVENT SPECIALIST RPT UNITY CTR 010X Desktop
EVENTS MANAGER 026X Desktop
EVIDENCE SUPERVISOR 023X Desktop
EVIDENCE TECHNICIAN I UNION 015U Desktop
EVIDENCE TECHNICIAN II UNION 016U Desktop
EX DIR CITY COUNCIL OFF. 041X Desktop
EXEC OFFICE ASST 1-97 019X Desktop
EXECUTIVE DIRECTOR OF AIRPORTS 041X Desktop Notebook Desktop/iPad
FAC MAINT CONTRACT ADMINISTRAT 027X Desktop
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FAC. MAINT. CONT. COORD. 96 022X Desktop
FAC/BID MAINT. WORKER SR.-95 018X Desktop
FAC/BLD MAINTENANCE WORKER-95 015X Desktop
FACILITIES MAINT. COORDINATOR 025X Desktop
FACILITIES MAINTENANCE CONTRAC 019X Desktop
FACILITIES MAINTENANCE WARRENT 030X Desktop
FACILITIES SERVICES DIRECTOR 032X Desktop
FACILITY MAINTENANCE SUPERVISO 025X Desktop
FIN. AND ADMIN. SERV. DIR. CED 033X Desktop
FINANCE ADMINISTRATOR/P.U. 039X Desktop
FINANCE DIRECTOR 041X Desktop Notebook Desktop/iPad
FINANCE/CONTRACT COOR UNION 027U Desktop
FINANCIAL ANALYSIS MANAGER-98 030X Desktop
FINANCIAL ANALYST I AIRPORT 027X Desktop
FINANCIAL ANALYST II AIRPORT 029X Desktop
FINANCIAL MGR- PUBLIC UT-97 030X Desktop
FINANCIAL REPORTING ACCOUNT/AN 026X Desktop
FIRE CAPTAIN-399 030X Desktop
FIRE CHIEF-89 041X Desktop Notebook Desktop/iPad
FIRE COMM CENTER SUPER-399 024X Desktop
FIRE DEPT. DISPATCHER II-399 016X Desktop
FIRE DEPT. DISPATCHERI-399 014X Desktop
FIRE PREVENTION SPECIALIST II 021X Desktop Notebook
FIRE PROTECTION ENG UNION 026X Desktop
FIRE PUBLIC RELATIONS SPECIALI 027X Desktop Notebook
FIREFIGHTER ENGINEER I 018X Desktop
FIREFIGHTER ENGINEER II 023X Desktop
FIREFIGHTER ENGINEER III 027X Desktop
FIREFIGHTER HAZMAT TECH I 018X Desktop
FIREFIGHTER HAZMAT TECH II 023X Desktop
FIREFIGHTER HAZMAT TECH III 027X Desktop
FIREFIGHTER HVY RESCUE TECH II 023X Desktop
FIREFIGHTER I 017X Desktop
FIREFIGHTER II 021X Desktop
FIREFIGHTER II 022X Desktop
FIREFIGHTER III 025X Desktop
FIREFIGHTER INSPECTOR II 023X Desktop Notebook
FIREFIGHTER INSPECTOR III 027X Desktop Notebook
FIREFIGHTER INVESTIGATOR II 023X Desktop Notebook
FIREFIGHTER INVESTIGATOR III 027X Desktop Notebook
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FIREFIGHTER/PARAMEDIC I 020X Desktop
FIREFIGHTER/PARAMEDIC I 024X Desktop
FIREFIGHTER/PARAMEDIC I 028X Desktop
FIREFIGHTER/PARAMEDIC II 024X Desktop
FIREFIGHTER/PARAMEDIC III 022X Desktop
FIREFIGHTER/PARAMEDIC III 028X Desktop
FIREFIGHTER-HEAVY RES TEC III 027X Desktop
FIRST ASSISTANT PROSECUTOR 034X Desktop
FLEET ASSET MANAGER 027X Desktop
FLEET BODY REPAIR/PAINTER-91 020X Desktop
FLEET BUSINESS ANALYST 025X Desktop
FLEET DAILY OPERATIONS LEADER 027X Desktop
FLEET DIVISION MANAGER 033X Desktop Notebook Desktop/iPad
FLEET MAINT. COORD. 018X Desktop
FLEET MAINTENANCE SCHEDULER 012X Desktop
FLEET MANAGEMENT SERV SUPERVIS 025X Desktop
FLEET MANAGEMENT WAREHOUSE SUP 024X Desktop
FLEET MECHANIC I 020X
FLEET MECHANIC II 020X
FLEET SERVICES WORKER-97 015X Desktop
FLORIST III-299 017X Desktop
FOREST AREA SERVICE COOR. UNIO 021U Desktop
GALIVAN EVENT AD/MARK MANAGER 025X Desktop
GEN MAINT. WKR. CON.FIN IV 020X
GEN. MAINT. REPAIRER I SEAS SEAX
GENERAL LED/FIN REPORT MGR-498 030X
GENERAL MAINT. WORKER III-89 016X
GENERAL MAINT. WORKER IV-89 019X
GENERAL MAINT. WORKER V 021X
GENERAL MAINT. WORKER V-89 020X
GENERAL MAINTENANCE WORKER II 016X
GENERAL MAINTENANCE WORKER III 018X
GEO INFO SYSTEMS (GIS) MGR 031X Desktop Notebook Desktop/iPad
GEO INFO SYSTEMS (GIS) MGR 033X Desktop Notebook Desktop/iPad
GIS /IT SYSTEMS MANAGER P U 033X Desktop Notebook Desktop/iPad
GIS LEAK DET SYS TECH II UNION 023U Desktop
GIS PROGRAMMER ANALYST 027X Desktop
GIS SPECIALIST 024X Desktop
GIS TECHNICIAN II UNION 023U Desktop
GLOBAL ARTWAYS INSTRUCTOR -SEA SEAX Desktop
29
GOLF CART-DRIVING RANGE SEAX
GOLF COURSE MAINTENANCE WRKR 018X
GOLF DIVISION BUSINESS MANAGER 027X Desktop
GOLF MANAGER 032X Desktop
GOLF MARSHAL SEAX Desktop
GOLF PROFESSIONAL 030X Desktop
GOLF STARTER SEAX
GOLF SUERINTENDENT 18 HOLES 027X Desktop
GOLF SUPER 27-36 HOLES 029X Desktop
GRAFFITI RESP. FLD TECH - 01 016X Desktop
GRAMA COORDINATOR/PARALEGAL 021X Virtual Desktop
GRANTS ACQ/PROJ COORD-POLICE 025X Desktop
GRANTS ACQUIST PROJECT COORD 025X Desktop
GREENHOUSE SUPERVISOR - 00 021X Desktop
GROUNDSKEEPER I- SEAX
GROUNDSKEEPER II SEAX
GROUNDSKEEPER III SEAX
HAND ACCOUNTANT/AUDITOR 025X Desktop
HEARING OFF REFEREE COORD I 015X Desktop
HEARING OFF REFEREE COORD II 018X Desktop
HOUSING DEV PROGRAMS SPECIAL 023X Desktop Notebook / iPad Desktop/iPad
HOUSING PROGRAM MANAGER 029X Desktop Notebook / iPad Desktop/iPad
HOUSING REHAB SPEC II-93 UNION 022X Desktop Notebook / iPad
HOUSING REHAB.COMP. SUPER-93 025X Desktop Notebook / iPad
HOUSING/ZONING LEGAL INVES UNI 027U Desktop Notebook Desktop/iPad
HOUSING/ZONING SPECIALIST 029X Desktop
HR OFFICE ADMINISTRATOR 025X Desktop
HRIS COORDINATOR 4-2000 023X Desktop
HSG FINANCIAL SERV SUP-93 019X Desktop
HUMAN RESOURCE PROGRAM MGR I 032X Desktop
HUMAN RESOURCE PROGRAM MGR. II 034X Desktop
HUMAN RESOURCE TECHNICIAN 016X Desktop
HUMAN RESOURCES CONSULTANT-95 025X Desktop
HVAC SPECIALIST 025X
HVAC TEC. II-95 021X
HYDROLOGY SPECIALIST UNION 024U Desktop
ICE RINK CASHIER SEAX Desktop
IMPOUND LOT ATTENDANT HELP-96 016X
IMPOUND LOT ATTENDANT SEASONAL SEAX
IMPOUND LOT SUPERVISOR 022X Desktop
30
INFORMATION SYSTEMS SUPERVISOR 022X Desktop
INTERN SEAX Virtual
INTERN (PAID) SEAX Virtual
IRRIGATION OPER II 017X
IRRIGATION SYSTEM SUPERVISOR 027X Desktop
JUSTICE COURT ACCOUNTANT 024X Desktop
JUSTICE COURT CLERK 015X Desktop
JUSTICE COURT CLERK - HOURLY HRYX Desktop
JUSTICE COURT JUDGE 037X Desktop
JUSTICE COURT JUDGE RPT 037X Desktop
JUSTICE COURT RECORDS CLERK 012X Desktop
JUSTICE COURT SECTION MGR 026X Desktop
JUSTICE COURT SUPERVISOR 024X Desktop
LABORATORY CHEMIST 024X Desktop
LABORATORY COORDINATOR 026X Desktop
LANDLORD/TENNANT LIC. COORD 018X Desktop
LANDSCAPE ARCHITECT III 029X Desktop
LANDSCAPE ARCHITECT PROJ MNGR 033X Desktop
LANDSCAPE REST LEAD WORKER 017X Desktop
LAW OFFICE MANAGER - 01 021X Desktop
LEAD EQUIPMENT OPERATOR 019X
LEAD PROSECUTOR ASSISTANT 019X Desktop
LEGAL SECRETARY II -198 016X Desktop
LEGAL SECRETARY III - 95 018X Desktop
LICENSED ARCHITECT 030X Desktop
LIFT STATION MAIN. SUPERVISOR 025X
LOCKSMITH TECHNICIAN-95 020X Desktop
MAINT OFFICE SUPERVISOR-1098 021X Desktop
MAINT. ELECTRICIAN IV - 01 022X
MAINT. SUPPORT MANAGER PU 033X Desktop
MAINTENANCE PROGRAM MANAGER 028X Desktop
MAINTENANCE SUPERVISOR 025X Desktop
MANAGEMENT ANALYST 97 024X Desktop
MAYOR 777X Desktop Notebook Desktop/iPad
METAL FABRICATION TEC.-93 020X
METER READER/TECHNICIAN 016X
NET SUP ADM II 025X Desktop
NET SUP ADM III 027X Desktop
NET SYS ENG II 031X Desktop
NETWORK SUPPORT ADMIN I 023X Desktop
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NETWORK SUPPORT TEAM MANAGER 029X Desktop
OFFICE FACILITATOR I NON UNION 018X Desktop
OFFICE FACILITATOR I UNION 018X Desktop
OFFICE FACILITATOR II - RPT 019X Desktop
OFFICE FACILITATOR II NON UNIO 019X Desktop
OFFICE FACILITATOR II NON UNIO 021X Desktop
OFFICE FACILITATOR II UNION 019X Desktop
OFFICE FACILITATOR II UNION 019U Desktop
OFFICE MANAGER MAYORS OFFICE 021X Desktop
OFFICE TECHNICIAN I RPT 012X Desktop
OFFICE TECHNICIAN I-88 012X Desktop
OFFICE TECHNICIAN II-88 015X Desktop
OPEN SPACE LANDS PROGRAM MGR 029X Desktop
OPERATIONS DIVISION DIRECTOR 037X Desktop
OPS/MAINT SUPERINTENDANT 036X Desktop
P.S. FIN/ADMIN. SERV. DIR.-95 035X Desktop
P.U. MAINT WORKER III SEAX
P.UT. SEAS IRRIGATION WRK-100 SEAX
PAGING OPERATOR 010X Desktop
PAINTER II-95 020X
PARALEGAL 021X Desktop Notebook / iPad
PARKING ENFORCEMENT OFFICER 017X
PARKS & PUBLIC LANDS PROG. DIR 033X Desktop Notebook Desktop/iPad
PARKS IRRIGATION SUPERVISOR 025X
PARKS MAINT WRK-IRRIGATION SPE 018X
PARKS USAGE COORDINATOR UNION 021X Desktop
PAYROLL ADMINISTRATOR 023X Desktop
PAYROLL/SPEC PROJ COORD - 00 HRYX Desktop
PLANNING & PROGRAMMING MANAGER 031X Desktop Notebook Desktop/iPad
PLANNING DIRECTOR -898 037X Desktop Notebook Desktop/iPad
PLANNING MANAGER 032X Desktop Notebook Desktop/iPad
PLANNING PROGRAM SUPERVISOR 030X Desktop
PLANS EXAMINER UNION 025U Desktop
PLANT COORDINATOR SUPERVISOR 027X Desktop
PLAZA MARKETING/ACTIVITIES SUP 023X Desktop
PLAZA/COMMUNITY EVENTS MNGR 029X Desktop
PLS/GIS SPECIALIST 026X Desktop
PLUMBER APPRENTICE 018X
PLUMBER II 021X
POL INFO SPECIALIST I - 00 012X Virtual
32
POL INFO SPECIALIST II - 00 013X Virtual
POLICE CAPTAIN 034X Desktop
POLICE DISPATCH SUPERVISOR 024X Virtual
POLICE INTELLIGENCE SPEC.UNION 021U Desktop Virtual iPad
POLICE INTELLIGENCE SPEC.UNION 021X Desktop Virtual iPad
POLICE LIEUTENANT 032X Notebook Virtual iPad
POLICE OFFICER 76 025X Notebook Virtual Desktop/iPad
POLICE OFFICER I 019X Notebook Virtual Desktop/iPad
POLICE OFFICER II 022X Notebook Virtual Desktop/iPad
POLICE OFFICER III 025X Notebook Virtual Desktop/iPad
POLICE SERGEANT 029X Notebook Virtual Desktop/iPad
POLICY BUDGET ANALYST 027X Desktop
PRETREATMENT INSPEC/PERMIT WRI 021X Desktop
PRETREATMENT SAMPLER 015X Desktop
PRETREATMENT SR STAFF TECH 027X Desktop
PRETREATMENT SR. SAMPLER/INSPE 017X Desktop
PRINCIPAL PLANNER - 01 026X Desktop
PROCUREMENT SPECIALIST II 025X Desktop
PROG SPEC. SUSTAIN TRANS UNION 021U Desktop
PROG. COORD./ARTS COUNCIL-90 024X Desktop
PROJ COORD III AIRPORT UNION 022U Desktop
PROJECT MANAGER/HOUSING-97 025X Desktop
PROP & CONTRACTS SPEC. UNION 021U Desktop
PROP AND REAL ESTATE MGR. AIR 035X Desktop
PROPERTY CONTROL AGENT 022X Desktop
PROSECUTOR ASSISTANT 016X Desktop Notebook / iPad
PUB POL ANALYST 031X Desktop
PUB SERV CUSTOMER SERV LIAISON 021U Desktop
PUB WAY CONCRETE/PAVE MANAGER 027X Desktop
PUBLIC ART PROGRAM MANAGER 024X Desktop
PUBLIC SAFETY DISPATCHER I 014U Virtual
PUBLIC SAFETY DISPATCHER I 014X Virtual
PUBLIC SAFETY DISPATCHER II 016U Virtual
PUBLIC SAFETY DISPATCHER II 016X Virtual
PUMPS MAINTENANCE TECHNICIAN 018X
PURCHASING CONSULTANT II 025X Desktop
PURCHASING SERVICE OFF-89 019X Desktop
QUAL ASSUR SR SAMP CUL WATER 017X Desktop
RDA OFFICE MANAGER 021X Desktop
RDA PROJECT AREA SPECIALIST 022X Desktop Laptop/IPad
33
RDA PROJECT MANAGER 026X Desktop Laptop/IPad
RDA SR. PROJECT MANAGER 032X Desktop Laptop/IPad
REAL PROPERTY AGENT 026X Desktop
REAL PROPERTY MANAGER 031X Desktop
RECEPTIONIST - RPT 010X Desktop
RECORDER'S TECHNICIAN 015X Virtual
RECORDS ARCHIVE CLERK - RPT 012X Desktop
RECORDS DIR POLICE 026X Virtual Notebook iPad
RECORDS TECHNICIAN II PUB UTIL 015X Desktop
RECREATION PROGRAM COORDINATOR 013X Desktop
RECYCLING PROGRAM MANAGER 028X Desktop
REDEVELOPMENT AGENCY PROP MGR 026X Desktop Laptop/IPad
REDEVELOPMENT PROJECT COORD 024X Desktop Laptop/IPad
REGULATORY PROGRAM MANAGER 030X Desktop
RESEARCH ANALYST GRANT PRO. MG 024X Desktop
REV & LICENSING PROC I 014X Desktop
REV ANALYSIS/AUDITING MANAGER 032X Desktop
REVENUE ANALYST / INTERNAL AUD 029X Desktop
REVIEW & LICENS. PROCESSOR II 016X Desktop
RISK MANAGEMENT SPECIALIST 024X Desktop Laptop/IPad
RISK MANAGER-00 031X Desktop Laptop/IPad
SAFETY PROGRAM COORD UNION 025U Desktop
SAFETY PROGRAM MANAGER P.U. 029X Desktop
SANITATION ENFORCE. SPEC. RPT 015X Desktop
SANITATION ENFORCEMENT LEAD 019X Desktop
SANITATION ENFORCEMENT SPEC. 015X Desktop
SANITATION OPERATOR II-93 017X
SANITATION PROGRAM DIRECTOR 031X Desktop
SCHOOL CROSSING GUARD - SEASON SEAX
SEASONAL RECEPTIONIST SEAX Desktop
SENIOR ADMINISTRATIVE ANALYST 031X Desktop
SENIOR ADVISOR-MAYOR 039X Desktop Notebook Desktop/iPad
SENIOR ARCHITECT 033X Desktop
SENIOR ASPHALT EQUIP OPERATOR 020X
SENIOR ASST CITY PROS. 699 032X Desktop
SENIOR BUILDING INSPECTOR 027X Desktop
SENIOR FACILITIES MAINT SUPRVR 027X Desktop
SENIOR FLEET MECHANIC-91 021X Desktop
SENIOR FLORIST-299 018X Desktop
SENIOR INTERNAL AUDITOR 029X Desktop
34
SENIOR IRRIGATION OPERATOR 020X
SENIOR PLANNER - 01 027X Desktop
SENIOR PLANS EXAMINER UNION 027U Desktop
SENIOR PROSECUTOR 033X Desktop
SENIOR PUMPS MAINTENANCE TECH 020X Desktop
SENIOR SECRETARY-96 015X Desktop
SENIOR TRAFFIC TECH UNION 021U
SENIOR TRAFFIC TECHN II UNION 023U
SENIOR UTILITY LOCATOR 019X
SENIOR WATER SYSTEM MAINT OPER 021X Desktop
SMALL BUSINESS ECON DEV MGR 026X Desktop Notebook Desktop/iPad
SMALL BUSINESS LIAISON 025X Desktop
SOFTWARE ENGINEER II 031X Desktop Notebook Desktop/iPad
SOREN UNITY CENTER PROGRAM MGR 024X Desktop
SORENSEN UNITY CENTER DIRECTOR 026X Desktop Notebook Desktop/iPad
SP PROJ GRANTS MONT. SP. 96 025X Desktop
SR AIPORT GROUNDS SUPERVISOR 027X Desktop
SR COMMUNICATIONS COORDINATOR 015X Desktop
SR COMMUNICATIONS TECH 024X Desktop
SR DEVELOPMENT REVIEW PLANNER 027X Desktop
SR HOUSING/ZONING INSPECTOR 027X Desktop Notebook Desktop/iPad
SR PARKS GROUNDSKEEPER-88 016X
SR PURCHASING CONSULTANT 027X Desktop
SR UTILITIES REP BILLING - 01 015X Desktop
SR UTILITIES REP CONTRACTS-01 015X Desktop
SR UTILITIES REP CUST SVC - 01 015X Desktop
SR UTILITIES REP GENERALIST-01 015X Desktop
SR UTILITIES REP GENERALIST-01 013X Desktop
SR UTILITIES REP OFF/TECH -01 015X Desktop
SR WAREHOUSE OPERATOR-91 015X Desktop
SR WATER DIST. SYST. OPER 598 021X
SR. CLEANUP/BROOMS OPER.-93 019X
SR. CONS. PERM PROCESSOR 1099 015X Desktop
SR. ENGINEER PROJ MANAGER 034X Desktop
SR. FACILITIES LANDSCAPER 016X
SR. H.R. CONSULTANT-94 027X Desktop
SR. PUBLIC POLICY ANALYST 031X Desktop
SR. WATER METER TECHNICIAN 023X
STAFF ASSISTANT 021X Desktop
STAFF ASSISTANT SEAX Desktop
35
STAFF ASSISTANT - 00 SEAX Desktop
STAFFING & POSITION CONTROL SP 022X Desktop
STORM WATER IND PROG CO UNION 025U Desktop
STORM WATER MAINT MANAGER 033X Desktop
STREETCAR PROGRAM MANAGER 032X Desktop
STREETS MAINTENANCE LEAD 021X Desktop
STREETS RESPONSE TEAM II 019X Desktop
STREETS RESPONSE TEAM LEAD 021X Desktop
SURVEYOR III UNION 021U Desktop
SUSTAIN. OUTREACH PROGRAM MGR 027X Desktop
SUSTAINABILITY DIRECTOR 035X Desktop Notebook Desktop/iPad
SYSTEMS SUPPORT ADMIN - 00 026X Desktop
TEC CENTER MGR-1099 024X Desktop
TECHNICAL SUPPORT SPEC.-298 015X Vitual Desktop
TECHNICAL SYSTEMS ANALYST II 024X Desktop
TECHNICAL SYSTEMS ANALYST III 026U Desktop
TECHNICAL SYSTEMS ANALYST III 026X Desktop
TECHNICAL SYSTEMS ANALYST IV 027X Desktop
TECHNICAL SYSTEMS PROG MANAGER 029X Desktop
TECHNICAL SYSTEMS SUPERVISOR 027X Desktop
TECHNOLOGY CONSULTANT II 031X Desktop notebook/IPad
TECHNOLOGY MANAGER - POLICE 026X Virtual Notebook Desktop/iPad
TRAF CONTROL CENTER II UNION 023U Desktop
TRAFFIC CONTROL CENTER DIR-97 026X Desktop Notebook Desktop/iPad
TRAFFIC COORDINATOR UNION 019U Desktop
TRAFFIC MAINTENANCE LEAD 021X
TRAFFIC MAINTENANCE OPER II 018X
TRAFFIC MAINTENANCE OPERATOR I 016X
TRAFFIC SIGNAL TECH II UNION 023U Desktop
TRAINING AND DEVELOPMENT CONS. 025X Desktop
TRAINING PROGRAM MGR AIRPORT 027X Desktop
TRANSPORTATION ENGINEER-86 035X Desktop
TRANSPORTATION MAINT WRK SEAX
URBAN DESIGNER 027X Desktop
URBAN FORESTER 029X Desktop
UTILITIES PLANNER-91 024X Desktop
UTILITIES REP I CONTRACTS -01 010X Desktop
UTILITY LOCATOR-PUBLIC UTILITI 017X
VIC ADV PROG COORD.-96 025X Virtual
VICTIM ADVOCATE UNION 022U Virtual
36
VOLUNTEER COORDINATOR 018X Desktop
WAREHOUSE OFFICE TECHNICIAN II 015X Desktop
WAREHOUSE SPECIALIST 018X Desktop
WAREHOUSE SUPERVISOR-91 024X Desktop
WAREHOUSE SUPPORT WORKER FLEET 014X Desktop
WAREHSE SUP WORKER-AIRPORT-01 014X Desktop
WASTEWATER BUSINESS MANAGER 027X Desktop
WASTEWATER COLLECTION SUPER 025X Desktop
WASTEWATER LIFT STAT LD WRKR 020X Desktop
WASTEWATER LIFT STATION WORKER 018X Desktop
WASTEWATER OPER & MAIN MGR 032X Desktop
WASTEWATER PLANT MAINT OPER I 015X
WATER CONSERVATION PROGRAM COO 026X Desktop
WATER DIST. VALVE OPERATOR 015X
WATER DISTRIBUTION SYSTEM MGR 034X Desktop
WATER MAINT. SUPPORT WORKER 014X
WATER METER READER II-1099 014X
WATER METER READER III 018X
WATER METER READER SUPERVISOR 025X
WATER METER TECHNICIAN II 018X
WATER METER TECHNICIAN III 019X
WATER PLANT OPERATOR II 021X
WATER REC MGR 036X Desktop
WATER RES ENT/SCIENTIST 026X Desktop
WATER SERVICE COORDINATOR 024X Desktop
WATER SYSTEM MAINT OPER I 017X
WATER SYSTEM MAINTENANCE OP II 019X
WATER SYSTEM MAINTENANCE SUPER 027X
WATER SYSTEM OPERATIONS SUPER 027X
WATER TREATMENT MANAGER 031X Desktop
WATER TREATMENT PLANT LEAD OP 026X Desktop
WATERSHED RANGER 019X
WATERSHED SPECIALIST 024X
WATERSHED SUPERVISOR 024X Desktop
WATERSHED WORKER - SEAS SEAX
WEB DEVELOPER I 022X Desktop
WEB DEVELOPER II 026X Desktop
WTR QUALITY/TREAT. ADMIN.-97 037X Desktop
WTR RECLAMATION SAFETY SPEC 026X Desktop
WTR TREAT PRO CONT ANALYST 99 027X Desktop
37
WW COLLECT MAINT WRKR LEAD 021X
WW COLLECTION MAINT WORKER I 017X
WW COLLECTION MAINT. WORKER II 019X
WW COLLECTION MANAGER 033X Desktop
WW PLANT LEAD OPERATOR 020X
WW PLANT MAINT OPER IV 021X
WW PLANT MAINT. ENGINEER 032X Desktop
WW PLANT OPERATOR 019X
WW PLANT SR OPERATOR 023X
WW PLT MAINT COORD 027X Desktop
WW PREVENTIVE MAINT WKR 019X Desktop
Y&F PROGRAM COORDINATOR 023X Desktop
YOUTH AND FAMILY PROGRAM COOR 023X Desktop
YOUTH CITY PROGRAMS MANAGER 029X Desktop
38
Appendix B
IMS Fees without Rentals
Level Monthly Amount Annual
0.5 $50 $600 Email account, Emp On-line, KRONOS
1 $150 $1,800 Plus Core software
2 $350 $4,200 Plus one special software
3 $500 $6,000 Plus specialized software + devices
IMS Fees with Rentals
0.5 $50 $600 Email account, Emp On-line, KRONOS
1 $160 $1,920 Plus Core software
2 $365 $4,380 Plus one special software
3 $542 $6,504 Plus specialized software + devices
ASSUMPTIONS : USER LEVELS BASED ON - Job title, Pay code and level of usage (3 - highest usage to .5 - lowest)
Excluded Items: Long Distance fees
IFAS
Special computer equipment
Office supplies - printer paper, toner, etc.
Items Included: Phone - base service and equipment
Core software
Licenses
Equipment
Infrastructure - network
Hardware support
Help desk support