PL EFT Error Report

Run Report (FANet)

Login to FANet Click on Tools Choose Report Registry

Run Report (FANet)(continued)

Keyword Search: PL EFT Error

Click Filter Click on PL EFT Error

Run Report (FANet)(continued)

Click on Query: ASUSAFA_LOANS_PRIV_EFT_NOMATCH

Enter

Run Report (FANet)(continued)

▪ In “Begin Date” enter “Run Date” that last date the report was saved: Review prior report at S:\LOANS\KERRY\Reports\PL EFT Error

▪ Click on “View Results”▪ The CL4 EFT Error Report spreadsheet opens, click on “Excel Spreadsheet”▪ Review information on Excel Spreadsheet regarding student and private loan▪ Save Excel Spreadsheet (Name: PL EFT Error {Date Report Run/Completed} to S

Drive – S:\LOANS\KERRY\Reports\PL EFT Error

Review Maintain Originated Loans

Compare loan application ID on Maintain Originated Loans to loan unique ID on excel report

If ids are mismatched, update the loan application id to match the loan unique id on excel report.

The funds will load to Maintain CL Disbursements overnight and disburse. The error will be resolved.

Review Comments

If ids match, we will need to review comments in View Financial Aid Status.

A change or increase to a private loan might cause the eft funds to error when loading into PeopleSoft.

Adjust Maintain CL4 Disbursement

▪ Go to Maintain CL Disbursements screen.

▪ Click Fund Maint. Button ▪ Enter appropriate Action– Manual Fund Adjustment

(PSAD)

Manually Add Funds

▪ When funds error out, the system does not know where to load it to.

▪ We manually add the amount of the disbursement received.

▪ Save

Disburse Private Loan

▪ Go to “Disburse Aid” screen.

▪ Click Authorization▪ Click Disbursement

Suspend Disbursement

▪ Go to Maintain CL Disbursements screen.

▪ Click Fund Maint. Button ▪ Enter appropriate Action– Suspend Disbursement

(PSFH)▪ Save

Update FaNet

▪ Login to FANet at https://sfao.asu.edu/▪ Select “Tools”▪ Select “Report Registry”▪ From “Area” drop down box select “Loans”▪ Select “Filter”▪ On the right side of the Title “3363 PL EFT Error” click

on the operation “record”

Update FaNet

▪ Complete information– Report Ran: Yes– Area: Loans– Academic Year: Applicable

AY– Returned Rows: Found on

error report– Continue to complete the

process for the remaining information accordingly

– Save