private cloud: the evolving role of it as service broker

HP CLOUD ADVISORS

2

HP Cloud Advisor’s Role

– Establish HP’s leadership in

cloud computing with diverse

set of cloud experts who are

positioned as “evangelists” to

help educate and reinforce HP

innovation.

– www.hp.com/go/cloudadvisors

HP Cloud AdvisorsUnique access to the best technical and strategic minds

Lee Kedrie, Director, Managing Partner Advanced Technologies, Governance, HP Technology Consulting

Archie Reed, Chief Technologist, Cloud SecurityHP Secure Advantage

Charlie Bess, HP Fellow in Office of Technology and StrategyEnterprise Services

Mark Watkins, HP Fellow and Director Storage Technologies

http://www.hp.com/go/cloudadvisors

©2010 HP3

PRIVATE CLOUD: THE EVOLVING ROLE OF IT AS "SERVICE BROKER"

Lee KedrieDirector, Managing Partner Advanced TechnologiesHP Technology Consulting

Archie ReedChief Technologist, Cloud SecurityHP Secure Advantage

OBJECTIVES

– Describe current industry trends and drivers for private cloud computing

– Describe cloud use cases that are making cloud computing real

– Describe design challenges for private cloud environments

– Describe the design approach for creating a private cloud - the art of

sharing

– Describe the evolving role of IT into a service broker and the importance

of embracing shared services

©2010 HP55

Industry Drivers and Catalytic Trends

The Demand for Private Cloud

Cloud as a platform for service delivery

6

DRIVERS AND ADOPTION OF CLOUD COMPUTING – THE TIME IS NOW

– Economic

– Agility

– Elasticity

Market trends are mandating the development of a

cloud strategy incorporating the use of private clouds

© Copyright 2010 HPDC 7

Infrastructure(IaaS)

Platform(PaaS)

Application(SaaS)

Gap

Public Cloud

Cost

Gap business goes directly to the public cloud

What IT is focused on now

Where IT needs to be to remain competitive

Private Cloud

Attributes

– Agility

– Resilience

– Cost effective

A Key Driver for Private CloudBusinesses are now circumventing IT


More reasons to consider private cloud ?

–Agility

–Flexibility•Scalable capacity

–Transparency•What is being offered

•What the business is paying

–Cost efficiencies

http://go2.wordpress.com/?id=725X1342&site=oitblog.wordpress.com&url=http://www.oit.edu/&sref=http://oitblog.wordpress.com/2009/10/14/looking-ahead-in-the-clouds/

©2010 HP99

Private Cloud Implementation –Use cases that demonstrate Cloud is REAL

Design of infrastructure designed to provide private cloud services


DISA“ Pentagon: Our cloud is better than Google's” *

Private cloud in production since 2008 Provide faster and cost efficient infrastructure for hundreds of military applications including command and control systems, convoy control systems, and satellite programs so that they can be developed and tested rapidly.

Results

Problem

HP helped design the RACE (Rapid Access Computing Environment) Solution, DISA’s private cloud while providing hardware and software for the solution. Solution

• Acquisition time reduced from Six months to a 24 hours (test & dev)• Future production deployment SLA will be 72 hours.• Services are offered via a self service portal and are charged on a pay per use

basis.• 5 9s Uptime • Security accreditation process reduced from 80 days to 40 days due to information

assurance controls.


US Bank

Private cloud projectIncrease efficient use of hardware, software, and key processes by footprint reduction, technology standardization, process automation after piloting solution with cost/benefit analysis.

Expected

Results

Goal

•Analysis of the overall technology architecture for the open system platform.•Detailed design and implementation plan for the open systems including designs for the JAVA MSP: BEA Web Logic, Red Hat Enterprise Linux 5, VMware vSphere 4, and HP C-Class Blades Servers

Solution

•Reduce time-to-market •Cost savings through flexible on-demand environments • Shorten server/environment builds from weeks to days• Through pilot, validate the cost reduction expectations for the overall card simplification program

©2010 HP1212

Private Cloud Design –The Art of Sharing…

Using cloud resources across business, technical and operational boundaries


Consistent Services IT is Provider & Service Broker External IT suppliers

Budget provider 1

Budget provider 2

Budget provider 3standardizedIT services

IT

Processes

IT

Workplace

IT

ProcessesIT

Processes

IT Governance

And Policies

IT Shared Service Centers

IT

ServiceIT

Service

IT

Service

IT Processes IT Processes IT Processes

SLAs undefined best guess

IT

Workplace

Data centerEach budget provider:Unshared and Unsynchronized

Budget provider 1 Budget provider 2 Business provider 3

The art of Sharing is not new – IT Shared Services


Public Cloud Shared Services

Private(Internal)Cloud

Private Clouds leverage the best

• Flexibility, Speed• Scalability• Transparency• Self-service

• Loss of Control• Confidentiality• Reliability• Compliance

• Sharing Governance, Assets, Processes

• Service Center (“*-as-a-service”)• Service Portfolio

• Inward Focused• Few architecture guidelines• Not “run as a business”

ARCHITECTURE SERVICE-ORIENTATION


Clo

ud S

erv

ice M

gm

t

Cloud Architecture and Enterprise Architecture Differences

Business Processes

Applications

Application Infrastructure

Information

Infrastructure

Cloud-Driven Processes

Software as a Service (SaaS)

Platform as a Service (PaaS)

Infrastructure as a Service(IaaS)

Infrastructure as a Service(IaaS)

Cloud Platform

Service Centric Technology Centric


HP Cloud Platform Functional ArchitectureCommon hosting function for Cloud Services

Resource LayerSoftware and Hardware resources, management and control:Virtual and Physical Servers, Networks, Storage, OS

Integrated Service Delivery Architecture LayerIdentity, authorization, provisioning, automation, assurance, meteringInternal Foundation Services

Service Catalog and Portal Layer*-as-a-service

Serv

ice G

ove

rnance

Portfo

lio M

gm

t, A

rchitect

ure

(princi

ple

s, p

olic

ies)

,, Fi

nance

/Bill

ing

Serv

ice M

anagem

ent

Monitoring, M

gm

t &

Reportin

gC

apaci

ty, Secu

rity

&.C

ontinuity

Service Request and Access LayerConsumer Self-service Portal and API

Ext

ern

al

Inte

rnal

Payment Ext

ern

al

Monito

ring

Service Desk

Marketing SLA Dashboard

IaaS PaaS SaaS Process


Adding Cloud Services to the platformAutomated, Self-Service Lifecycle

Service Request

Catalogue of Composable Services

– Applications: SAP, Exchange, SharePoint…

– Components: Web, File, DB Servers…

– Infrastructure: Compute, Storage, Network

Service delivered

– Provisioning & Configuration

– Identity ManagementShared resource poolResource Management

Service & Service Resource Controllers(Automation)

Service Templates

Infrastructure TemplatesServiceManagementIntegration

Service assured– Dynamic Service Assurance

– Usage Metering


Technical Architecture

ServiceManagement

Reso

urce M

anag

emen

t

Co

ntro

l & A

dm

in

Service delivery resources

Operating System Resources

Virtual Server Resources

Physical Server Resources

Storage Resources

Network & Security Resources

Automation Workflow Orchestration

Service & Service Resource Controller

Service Delivery Architecture (service hosting container)

Service API

Service TemplatesService Repository

Service delivery resource mgmt and admin

ConfiguratorDesigner

Configuration & Change Management

Security Management

Performance Management

Operations Management

Continuity & Backup Management

Asset & Capacity Management

Cloud Service Catalog and Portal LayerServ

ice G

ove

rnance

Facility Layer

Software Resources

Blade System Matrix

Blade System Matrix

Server Automation

SiteScope

Cloud Resource BrokerBilling

Backup

20

Enterprise IT as the strategic service broker, integrator

An environment of providers and consumers

Hosted, managed, outsource providers

Cloud service providers

Communication service providers

Business Services

S

S

S

S

Hosted services

Cloud services

Comms services

In-house services

Inte

gra

ted V

alu

e

Deliv

ere

d

Modula

r V

alu

e

Sourc

ed


The cloud model has the potential to impact about everything we know in IT Capabilities of the IT Staff…

People - IT Culture

From: Technology CentricIT as a back-office operation

To: Service and Customer CentricIT is the business in pure play cloud


The cloud model has the potential to impact about everything we know in IT

How we implement Processes…

Process

From: Best Practice Process Centric

To: Service Integration Centric


The cloud model has the potential to impact about everything we know in IT How we select Technology…

Technology

From: Best ComponentTo: Integrated TechnologyPower &

coolingManagement

software

Network

ServersStorage


The cloud lifecycle is differentHow we request, procure, build and operate changes…

“You cannot use your current state design principles and operational processes to

design your new cloud environment or you will invalidate the business value of the

private cloud”


Cloud and Shared Services Transformation Model1. Where do you want to be?

2. What are your current capabilities ?

3. Based on the gaps, what is my roadmap ?


A call to action

Get Started NOW: We educate and help you plan a strategy to leverage the cloud

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OUTCOMES THAT MATTER.