PRINTER

DOESN’T

PRINT?

CHECK THE

CONNECTIONS

Make sure that your printer

& all USB cables are

plugged in properly. If you

use a wireless printer, check

if the Wi-Fi connection is

good enough (or use a

cable).

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2

ENSURE YOU'VE

SENT THE PRINT

REQUEST TO THE

RIGHT PRINTER

E.g. you may have clicked the "quick

print" option and your request got sent to

the default printer, which is, however,

not the one you want to use. To fix this,

choose which printer you want to use

when you are printing. Or, to allow quick

printing, set the printer you want to use

as the default printer.

CHECK PAPER,

INK, AND TONER Many printers go offline when

they run out of paper, toner, or

ink. Replace the supplies if

necessary.

If you’ve got more than enough

of those, make sure there’s no

paper jam or misfeed, which will

also lead to printer not working.

3

CHECK THE

DRIVERS Your drivers might have become

outdated or corrupted or you've

upgraded your operating system

without giving your driver an

equivalent update.

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Click here to learn how

to update your drivers

CHOOSE THE PORT

IN THE SETTINGS It is possible that the port specified in

driver setting is not the one which is

connected to your printer.

Make sure that in "Printer tab" of PCL6

printer driver, "Print to file" is set to

"Prompt for filename" or "Output to file".

If it isn't, choose "Print to file" to "Output

to printer".

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