principles and practices of management.docx

8/11/2019 Principles and Practices of Management.docx

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Principles and Practices of Management - 1

1.Q.Management is always defined as dynamic, universal, ever-changing subject.Ans:true

2.Q. A budget as a plan of statement of expected results is expressed in numerical terms.

ans:True

Multiple Choice Multiple ANSWERS:

3.Question :Name the leading event management companies in India

ANSWERS:: Midas , Pinnacle , Wizcraft

Multiple Choice Single ANSWERS:

3.Question Who said, Management is management of Men, Money, Machinery Materials

and Information?

ANSWERS::Anonymous

4.Multiple Choice Multiple ANSWERS::Q: A procedure has the following advantages

ANSWERS:: ensures uniformity of action , increases co-ordination , provides good standard

for the manage

5.Multiple Choice Single ANSWERS:Question: What is it that can be described as a

readiness to co-operate warmly in the task and purposes of a given group organisation.

ANSWERS:: Morale

6.Match The Following:Question

ANSWERS::Disclosures_transparent

Shareholder democracy_myth in India

Planning_board of directors

Trust_corporate governance

7.Select The Blank:Question :Theretailing sectorin India has been quite________.

ANSWERS:: staid and boring

8.Multiple Choice Single ANSWERS::Question: India has been experiencing the unique

stranglehold of our_____

ANSWERS:: traditional kirana stores

9.Multiple Choice Single ANSWERS::Question :Emotional Quotient increases with age

commonly known as:ANSWERS::maturity

10.Select The Blank:Question: The service sector has expanded because of the virtual

stagnation of the________sector.ANSWERS::agricultural

11.Multiple Choice Single ANSWERS::Question: Span of management depends upon theability of whom?ANSWERS::Employees

12.Multiple Choice Single ANSWERS::Question :What would essentially shape the growth

and future of any economy? ANSWERS::Adequate and quality corporate governance

13.Multiple Choice Single ANSWERS::Question

Who said, Management is a multiple organ that manages a business, manages a manager

and manages workers and work? ANSWERS::Peter Drucker
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14.Select The Blank:Question

________ means draw prior conclusions about the probables of production, sales, profits in

the future, on the basis of research.ANSWERS:: Forecasting


Limitations of business planning is that it has been considered as time consuming and

________ device.ANSWERS:: expensive

16.Multiple Choice Multiple ANSWERS::Question

The family owned businesses like Tata and Birla, also face major fears

likeANSWERS::Right successor, Stumbling self-confidence , Lack of professional

management


Who said, Management is the creation and maintenance of internal environment in an

enterprise, where individuals working in groups can perform efficiently and effectively

towards the attainment of grANSWERS:: Koontz & O Donell

18.Select The Blank:QuestionManagement as a discipline does not require any________of practice.ANSWERS::certificate


________is at the core of corporate governance.ANSWERS::trust

20.True/False:Question

Financial institutions should maintain a close relationship to seek a seat on the

board.ANSWERS:: False


Wrong medium of communication is a physical barrier.ANSWERS::False


One of the internal environment factors that influences management isANSWERS:: Place23.Multiple Choice Multiple ANSWERS::Question

Services are defined as the art and science of managingANSWERS:: the expectations of

others , the experiences of people , the demands of the customer


Name the three important Generic Competitive Strategies.

ANSWERS:: Overall cost leadership , Differential , Focus


Delegation and decentralization are closely related to each other.ANSWERS:: True


It is said "Controlling can not take place in a vacuum", which means there can be no

controlling without previousANSWERS:: planning


Morale is the sum total of various physical qualities.ANSWERS:: False


Direction is a ________ function performed by all the managers at all levels of the

organisation.ANSWERS:: managerial
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Principles of effective delegation are:ANSWERS:: Train the subordinates , Reward delegation

, Appropriate reporting system


________, weakness, threats, opportunities are the long form SWOT analysis.

ANSWERS::strength


To be called an SBU, a business unit must meet specific criteria such as

ANSWERS::having a definable group of competitors , having a mission similar to other

SBUs , preparing its own integrated plans


The family owned businesses like Tata and Birla, also face major fears like

ANSWERS::Right successor , Stumbling self confidence , Lack of professional management


ANSWERS::Appley L:_Management is management of people and not the direction of things

Definition of Management:_Management is management of men, money, machinery,

materials and information

Koontz and O'Donell:_Management is the creation and maintenance of internal environment

in an enterprise

Peter Drucker:_Management is a multi-purpose organ that manages a business, manages

workers and work


________ are at a minimum where the morale is high.ANSWERS:: Grievances

35.True/False:Questionthe heart of administration is the directing function.ANSWERS:: True


Empathy is particularly important today as a component of leadership for the following

ANSWERS:: rapid pace of globalisation , increasing use of teams , growing need to retain

talent


Name the flagship companies under the group of "Aditya Birla"

ANSWERS:: Hindalco , Indo-Gulf Fertilizers , Birla Corporation


Fredrick Winslow Taylor's Mechanism of scientific management includes,

ANSWERS::Scientific task setting , Planning task setting , Standardization of tools


Future of Insurance sector would be

ANSWERS:: new players taking over the market , improved customer service , strong hold

of nationalized players



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To which practice is the term "corporate governance" given?

ANSWERS::Management


A senior family member and trusted professional manager acts as what to

thebusiness familiesscions trained abroad and then return to take over the business.

ANSWERS:: mentor


Govt. services comprise________, defence and social goods.

ANSWERS:: public administration


Unity of command means that employees should receive orders from one superior only.

ANSWERS:: True


Posture' and Observance' are not included under the 'yogic' exercisesANSWERS:: False

45.Select The Blank:QuestionManagement is a creative and________process.ANSWERS:: continuous


Every manager in an organisation gives direction to his subordinates as a superior and

receives direction as subordinate from his superior.ANSWERS:: True


1:Multiple Choice SingleANSWERS:: QuestionOne of the external environment factors that influences

Management is:ANSWERS::legal

2.Multiple Choice SingleANSWERS:: Question

In addition to Place, Labor and Money which other internal environment Factor influences

Management?:ANSWERS::Machines

3.Multiple Choice MultipleANSWERS:: Question

Name the physical aspects of an enterprise.ANSWERS::Name , Location , Address

4.Multiple Choice SingleANSWERS::Question

What is it that in communication should not be done in vacuum, instead other people should be

consulted.ans:planning

5.Multiple Choice MultipleANSWERS::Question

Certain important motivational techniques are

ANSWERS::Monetary incentives , Job-based techniques , MBO techniques


The concept of SBU includes

ANSWERS:: unrelated products and businesses that are separated , the fact that each SBU has its own

CEO , a scientific method of grouping the business


Decision-making is a primary part of the managerial process.Ans:TRUE
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Of which type of knowledge is science a body of?ANSWERS:: Organized


Types of degree of delegations are:ANSWERS:: Low degree , Moderate degree , High degree


The unorganized sector is mainly concentrated in metropolitan cities.ANSWERS:: False


Learning organizations should imitate a task force.ANSWERS:: True

12;Multiple Choice SingleANSWERS::Question

Learning organizations must cope with challenge andANSWERS:: uncertainty


LPG stands for liberalization, ________ and globalization.ANSWERS::Privatization

14.Match The Following:QuestionANSWERS::

Empathy:-It is a component of leadership due to the rapid pace of globalisation

Social effectiveness:-This component allows you to settle disputes amicably

Alfred Bennet:-He is the father of intelligence quotient

Daniel Goleman:-He is an American Behavioural Scientist


Every company undertakes the process of forecasting by various competent authorities which can be

listed asANSWERS:: CII , RBI , CMIE


Management is not just aANSWERS::Process


The concept of value and the concept of maximization of value are related to________concept of

Ethics.ANSWERS:: Consequentialism


Events are occurrences designed for ________ interests.ANSWERS:: marketing


Management is purposeful and what?ANSWERS::Goal oriented


Management is the combination of Arts, Science andANSWERS::Profession


Management isANSWERS::Multidisciplinary


General Insurance corporation was nationalized in________.ANSWERS::1972


Planning and control are closely interrelated and they do not determine the accuracy of decision-

making.ANSWERS:: False


There are three central ideas associated with consequentialism.ANSWERS::False


Name one of the factors that govern the span of management.ANSWERS:: Type of work


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Retailing categories based on ownership arrangement would be

ANSWERS:: Super Markets , Consumer Durables Stores , Departmental Stores


Science is a body of which type of Knowledge?ANSWERS::Organized


Peter Drucker various publications have sold about 5 -6 million copies worldwide.

ANSWERS:: True


Latest approach signifies organization has a part of ________ system.ANSWERS::Social


Necessity of control in business organisation arises due to number of factors, one of which is ________

of organisations themselves.ANSWERS:: complexity


Which of the options best describes the employment capacity of theretailing sector? It is the

ANSWERS:: second largest employer after agriculture


________organizations have systems, mechanisms and processes in place.

ANSWERS::Learning


Indianbusiness familiesare still avoiding joint ventures and tie-ups.

ANSWERS:: False


Under the principles of effective delegation, it is said that never delegate and ________.

ANSWERS:: Disappear


In principle the chairman and the CGO have the same role to play.

ANSWERS:: False


Valency is the extent to which the outcome of the activity and its success matters to the individual .

(Level of motivation = Valency x Expectancy)ANSWERS::True


Advantages of delegation of authority would be:ANSWERS::Prompt decision making , Opportunity to

subordinates to grow and develop , Satisfaction to subordinates in terms of recognition


A business unit must meet specific criteria, if it wants to be called an SBU. These are

ANSWERS::Definable group of competitors


What does Maslow propound about the five needs ?

ANSWERS:: Hierarchy


Name the technique which is said to be a ploy or a future course of action.ANSWERS::Strategy
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________ is the ability to sense, understand and effectively apply emotion.ANSWERS::Emotional

Intelligence


Who built the first practical mechanical calculator and predicted the specialization of mental work?

ANSWERS:: Charles Babbage

43.Match The Following:Question:ANSWERS:

Management andLeadership studies:-Value based management

Maharshi Institute of Management:-Eighteen centres in India and Abroad

Amritanandamayi Math's centre:-Dr. S.K. Chakraborty

Indian Vedanta Philosophy:-Swami Budhananda


Some of the public insurance companies are

ANSWERS::LIC , Oriental Insurance , General Insurance


Focus on savings and high bargaining interests of the consumer is an obstacle in retail development in

India.ANSWERS::True


Brands are associated with lifestyles and people's________.ANSWERS::aspirations


Management is:ANSWERS::Creative


1.Multiple Choice Multiple ANSWERS::QuestionThe external environmental factors that influence management are

ANSWERS::Economic , Political , Technological


Event management has to pay only entertainment tax not the service tax.

ANSWERS:: False


Name the service which has two prime necessities like co-ordination and infiltration.

ANSWERS:: Staff


________ decisions relate to the day to day operations of the enterprise generally taken bymiddle and lower level management.ANSWERS:: Operative


Successful consultants should promote their consultancy through what ?

ANSWERS::Network


Decision-Making is a process of making a choice of poor alternatives.
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ANSWERS::False


MBO was invented by ________.ANSWERS:: Peter Drucker


Profession requires definite period of what?ANSWERS:: Learning


Barriers to delegation of authority would be :

ANSWERS:: Lack of trust in subordinates , Fear of loosing status by managers , Over-

confidence among managers


Organization is apart of which type of system?

ANSWERS::Social

11.Multiple Choice Multiple ANSWERS::question

David C Mc Celland identified three motives those are

ANSWERS::Affiliation , Power , Achievement12.Multiple Choice Multiple ANSWERS::Question

International consultancy is said to be

ANSWERS:: Glamorous , Challenging , Trendy


Failure to give ________ to goal setters is a weakness of MBO.

ANSWERS::guidelines


Management is the combination of Arts,Science and Profession.ANSWERS:: True


Under the types of motivators, non-financial motivators are encouragement, freedom________.ANSWERS:: recognition


Who said, the heart of administration is the directing function.ANSWERS:: Dimock


Management is that important process which continues till the objectives set by the

administrator are actually achieved.ANSWERS:: True


Communication is a composite (a) information given and received (b) a listening effort by

some of them involved.ANSWERS:: False


A vision statement should have the following components

ANSWERS::ability to inspire people , achievable , precise and objective


One of the key features of services is that they are

ANSWERS:: intangible



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The process of control is complete only when the organisation take ________ action.

ANSWERS:: corrective


The factors coming under philosophy of scientific management are:

ANSWERS:: Co-operation , Maximum output , Harmony


Who is the most effective person are alike in one crucial way, they all have a high degree of

emotional intelligence.ANSWERS:: Entrepreneur


The activities of the communicator while communicating a message will include,

ANSWERS:: ideation , encoding , transmission


Features of Management are as follows

ANSWERS:: goal oriented , universal , continuous process

26.Multiple Choice Single ANSWERS::QuestionProfessional managers help organizations in chalking out which type of strategies?

ANSWERS::Corporate


________provides a corporate responsibility and it is the application of a proven and

systematic body of knowledge.ANSWERS:: Profession


Management as a discipline needs certificate of practice.ANSWERS::False


For most hi-tech service industries the major components are

ANSWERS::Infrastructure , Knowledge , labour30.Match The Following:QuestionANSWERS::

Management:-Creative

Professional Manager:-Dynamic

Art:-Skill

Code of Conduct:-Profession

Predictive Power:-Science


Science is a body of organized knowledgeANSWERS:: True


A superior should always establish a ________ control so that his subordinates report to

him periodically.ANSWERS:: Feedback


It is said that communication is a meaningful:ANSWERS:: interaction


What does the insurance company compensate for if and when the event insured against an

incident occurs?:ANSWERS:: Losses


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Management exists at which levels of the organization?:ANSWERS:: All


The Indian consumer does not see shopping as an end in itself.ANSWERS::False


Retailers cannot just take their global retailing formats and try to transpose them onto the

India scenario.:ANSWERS:: True


One of the factors which learning organizations possess is a climate of openness and the

other factor isANSWERS::trust


It is one of the good control system which not only points out the deviations but also

pinpoints them where they are important to its operations is

ANSWERS:: Focus on strategic points

40.True/False:QuestionProfession needs certificate of practiceANSWERS::True


'Span of control' is also referred to as span of management.ANSWERS::True


Learning from mistakes is often more powerful than learning from success.

ANSWERS:: True


The philosophy of Vedanta is compared to which animal in the dream of the person, who

wakes the dreamer and makes you realise your self discovered reality.ANSWERS:: Lion

44.Select The Blank:QuestionThe statement "We sell for Less" is deliberately ambiguous, it raises the question; 'Less

than what', this is called as, ________ to communication.ANSWERS::Semantic barrier


The theory of Bureaucracy was first propounded by Henry L.Gantt.ANSWERS::False


ANSWERS::-

Making sense of situations:-organizing information and thoughts

Creativity:-brainstorming, associating ideas

Inquiry:-interviewing, seeking information

Making choices:-deciding courses of actions


Learning from mistakes is often more powerful than learning from________.

ANSWERS::Success


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Who said, Management is management of Men, Money, Machinery Materials and

Information?ANSWERS::Anonymous


Emotional distress shrinks working memory.ANSWERS::True


A new sector has emerged in modern times, known as ________ management.

ANSWERS::Event


A direct consequence of retailing has taken place due to the emergence of :-

ANSWERS:: Apparel retailing stores , Pharmaceutical retailing stores , Books, Music and

Lifestyle retailing stores


Where is the attack on business families coming from?ANSWERS::Transnational


What type of skills does management require?ANSWERS::Conceptual , Human relations ,

Technical


Management isANSWERS::Creative


Name the books on management written by Peter Drucker :-

ANSWERS:: Frontiers of Management , The practice of management , Management, tasks,

responsibility


Actuary is one who specializes in the mathematics of insurance.ANSWERS:: True




"Measuring Intellectual Capital" is one of the examples of performance measurement.

ANSWERS::True


One of the external environment factors that influences Management isANSWERS::Legal


Individuals are encouraged to develop ________, to speak out, to challenge actions.

ANSWERS::Ideas


What is the set-up of an organization?ANSWERS::Relationships
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Morale is the term usually applied to armed forces during war time and athletics teams. It

refers to team spirit and ________ of people for a common purpose.

ANSWERS::Togetherness


The essence of control is that it is aimed at results and not necessarily at people as such.

ANSWERS::True


Services are defined as the art and science of managing :-

ANSWERS::The expectations of others , The experiences of people , The demands of the

customer


Virtuous acts include:-ANSWERS:: Honesty , Integrity , Tolerance


International artists' performance in India is diminishing in recent times.ANSWERS::False20.True/False:Question

The service sector has not corporatised itself.ANSWERS::False


Which segment of event management has the potential to gross the largest in India?

ANSWERS::Live entertainment


Few of the management principles given by Henry Fayol are:-

ANSWERS::Authority and responsibility , Division of work , Discipline


To become a successful consultant, name the skill required :-ANSWERS::Negotiation24.Multiple Choice Multiple ANSWERS::Question

Advantages of SBU's are :-

ANSWERS:: Quick response to environmental changes , Increased focus on products and

market , Facilitating development of General Managers


ANSWERS::Zurich:-Hero group

ING Group:-Vyasa Bank

STANDARD LIFE:-HDFC

AMP:-Sanmar


According to Swami Vivekananda people have intuition or sacred power to face difficult task.

ANSWERS::True


The family owned businesses like Tata and Birla, also face major fears like :-

ANSWERS::Right successor , Stumbling self-confidence , Lack of professional management



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In the various versus of Gita, there are many practical messages for which level of people in

management?ANSWERS::Leaders , Team leaders


The potential external threats faced by an organization are :-

ANSWERS:: Entry of low cost foreign players , Adverse demographic changes , Slower

market growth


How many rules govern Indian and Foreign insurance companies?ANSWERS::12


Management as a discipline is the function of ________.ANSWERS::Creativity


What require a high level of optimism and persistence despite rejection?

ANSWERS::Self-Motivation


Henry Fayol was trained as a ________ engineer.ANSWERS::Mining34.Select The Blank:Question

________ is the result of human limitation to the span of management.

ANSWERS::Delegation


In management process, the most misinterpreted word is ________.

ANSWERS::Organizing

36.Select The Blank

:Question

To enhance emotional intelligence, ________ must refocus their training to include the

limbic system.ANSWERS:: Organisations37.True/False:Question

Taj Mahal are living symbols of 'creation and result of management practices'.

ANSWERS::True


The strategic factor in social integration is the development and selection of leaders.

ANSWERS::True



and manages workers and work?ANSWERS::Peter Drucker


One of the internal environment factors that influences management is

ANSWERS::Place

41,Multiple Choice Single ANSWERS::Question



towards the attainment of grANSWERS::Koontz & O Donell


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________ establishes, cause and effect relationship.ANSWERS:: Science


Business ________ is the calculation of probable events to provide against future.

ANSWERS:: Forecasting


The technique of control is associated with planning, as a part of scientific management.

ANSWERS::True


The major books on social and political analysis by Peter Drucker are :-

Answe:r:The future of industrial man , The age of discontinuity , Drucker on Asia


Name the various characteristics of science :-ANSWERS:; Organized knowledge , Cause and

effect relationship , Predictive power



Good motivation lead to low morale. High morale is the manifestation of a weak or defective

motivating process.ANSWERS::False


Management exists only at the top levels of the organization.ANSWERS::False


The ________ principle, which is the inherent process in organization through which

authority, the antecedent co-coordinative principle, permeates the entire organizedstructure.ANSWERS::Scalar


Learning organizations must cope with challenge and :-ANSWERS::Uncertainty


How many event management companies are there in Pune?ANSWERS::215



ANSWERS::Place


Human thoughts are classified as :-:ANSWERS::Inactive , Active , Transactive8.Multiple Choice Single ANSWERS::Question

Which of the options mentioned below would be categorized as a Franchisee store?

ANSWERS:: Footwear stores


The process of forecasting is based on :-

ANSWERS:: Future trends , Current analysis , Past performance
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The characteristics of knowledge worker would be :-

ANSWERS::Egoistic , Right conscious


Any morale improvement programme of management must embrace the following rules :-

ANSWERS::Encourage initiative , Respect individual , Be fair and just


One of the external environment factors that influences Management is

ANSWERS::Legal


Management isANSWERS::Creative


Name the specialization where the economists consider necessary for efficiency in the use of

labour :-ANSWERS::Division of work

15:True/False:QuestionDecreased productivity is a cost of low IQ.

ANSWERS::False

16:Multiple Choice Single ANSWERS::Question



Management isANSWERS:Multidisciplinary


Name the department which plays a major role in developing a learning organization :-

ANSWERS:: MIS

19.Select The Blank:QuestionObjectives' is a wider term and ________ is part and parcel of it.ANSWERS:: Mission


The non-executive directors on the board of the company should be 50%.

ANSWERS::True


Name the flagship companies under the Business family "Munjals" :-

ANSWERS:: Hero Honda , Hero Cycles


ANSWERS::-

Knowledge based decision-making.:-Instead of intuition

Professional managers may have only salary-stake:-Question of accountability of

Performance

Management can be applied everywhere:-Management is universal

Management is dynamic:-Changes as per time

Manager does not require any specific qualification:-Anybody can become a manager



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Who said, Management is a multipleorgan that manages a business, manages a manager

and manages workers and work?ANSWERS:: Peter Drucker


Who is the 'founder of Human Relation'?ANSWERS::Elton Mayo


What should be included in the new governance charter?

ANSWERS:: Qualified and independent audit committee


Managersshould be effective ________ so that they may influence the activities of

subordinates without dissatisfying them.ANSWERS:: Leaders


Posture' and Observance' are not included under the 'yogic' exercisesANSWERS:: False


Management is a creative and ________ process.ANSWERS::Continuous

29.Select The Blank:QuestionCharles Babbage built the first prototype of modern ________.

ANSWERS:: Computers


The term 'span of control' is also referred to as:-

ANSWERS:: Span of management , Span of supervision , Span of authority


________ is practiced like all other managerial functions at all levels of management.

ANSWERS::All level exercise


Every person has different ways and means of performing art, similarly, every individual hasdifferent styles of management and these are categorized as :-

ANSWERS:: Democratic , Autocratic , Beaurocratic


Who is the father of Intelligence Quotient ? ANSWERS::Alfred Bennet

34.Match The Following:QuestiontANSWERS:

Management requires learning:-Art requires knowledge

Science is developed:-Over a period of time

Management as a discipline:-Has no centralized rule-making authority

Management is a multipurpose organ:-That manages a business

Management is understood by performance:-Management is what management does


Parting with authority means parting with friendship.ANSWERS::False


Indian companies because of confused status have lacked self-confidence.ANSWERS::True


Research indicates that the limbic system learns best through :-


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ANSWERS::Motivation , Extended practice , Feedback


According to Abraham Maslow, human needs can be classified into how many types?

ANSWERS::Five


Which of the options best describes the employment capacity of the retailing sector? It is

the :-

ANSWERS:Second largest employer after agriculture


In which type of income class, does the insurance sector have to face the challenge of

making insurance a buying priority?ANSWERS:Lower-middle


________ organizations have systems, mechanisms and processes in place.

ANSWERS:Learning

42.Multiple Choice Single ANSWERS:Who said, Management is the creation and maintenance of internal environment in an


towards the attainment of gr

ANSWERS:Koontz & O Donell


The Indian consumer was shying away from larger formal stores and supermarket chains

because of low/lack of ________.ANSWERS:Per capita income


Fear among managers is not a barrier to delegation of authority.

ANSWERS:False:45.True/False:Question

Focus on savings and high bargaining interests of the consumer is an obstacle in retail

development in India.ANSWERS:True

46.Select The Blank

Question

Henry Fayol finds ________ and responsibility to be related, with the latter arising from the

former.ANSWERS:Authority


The key management processes in the learning organizations would be :-

ANSWERS:Competitor analysis , Performance measurement , Capability planning



The following are the elements of control

ANSWERS:authority and knowledge , guidance and direction , constraint and restraint
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A superior should always establish a ________ control so that his subordinates report to

him periodically.ANSWERS:Feedback


Which type of strategies do professional managers help organizations in chalking out?

ANSWERS:corporate


Deontological ethics believe that mature persons have inadequate capacity to reason.

ANSWERS:False


Management exists only at the top levels of the organization.ANSWERS:False


Name the leading ad agencies in India that have a separate event section.

ANSWERS:Vigennet , Ogilvy , Mathers

7.Multiple Choice Single ANSWERS::QuestionWhat would be the percentage of equity participation under the rules governing foreign

companies?ANSWERS:0.26


Frederic W.Taylor's middle name is ________.ANSWERS:Winslow

9.Select The Blank

Question :________ means draw prior conclusions about the probables of production, sales,

profits in the future, on the basis of research.ANSWERS:Forecasting

10.Multiple Choice Multiple ANSWERS:

Limitation of control areANSWERS:external factors , fixing of responsibility , variation and

its causes11.Multiple Choice Multiple ANSWERS::Question

The various tools employed by the companies to improve and sustain employee morale

ANSWERS:building of responsibility , rotation of jobs , job enrichment


International consultancy is said to beANSWERS:Glamorous , Challenging , Trendy


MBO was invented by ________.ANSWERS:Peter Drucker

14.Match The Following:QuestionANSWERS::

Potential external opportunities:-Complacency among rival firms

BPR:-Business process reengineering

TQM:-Total quality management

Potential internal strengths:-A distinctive competence

15.Multiple Choice Single ANSWERS:Question



towards the attainment of grANSWERS:Koontz & O Donell


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16.Multiple Choice Multiple ANSWERS:Question

Some of the management functions mentioned by Henry Fayol are :

ANSWERS:Planning , Control , Co-ordination


The unorganized sector is mainly concentrated in metropolitan cities.ANSWERS:False


Some managements who are very much intimated by consulting firms, what are they likely

to looseANSWERS:Confidence


________ provide all types of help required to make the business more efficient and

profitable.ANSWERS:Consultants


Demand forecast is one of the popular forecasts.ANSWERS:True

21.true/False:Question

Communication is a composite (a) information given and received (b) a listening effort bysome of them involved.ANSWERS:False


Some tips for improving written communication would be

ANSWERS:Avoid unnecessary words , Use simple words and phrases , Use short and

familiar words


The theory of Bureaucracy was first propounded by Henry L.Gantt.ANSWERS:False


In which type of income class, does the insurance sector have to face the challenge of

making insurance a buying priority?ANSWERS:lower-middle25.Multiple Choice Multiple ANSWERS:

The different kinds of relationships for selecting the span of control would be :

ANSWERS:One to one , Cross relationship , Direct group


Management is said to be the combination of three factors, arts, science and the third is

ANSWERS:profession


Functional authority works only when,

ANSWERS:Assignment is clarified , The subordinates are allowed to participate , Feedback

control is established


The fundamental objective of corporate governance is essentially

ANSWERS:enhancement of long term shareholder value


Policy is supposed to be immutable, unchanging and eternal.ANSWERS:True



20/139

A procedure has the following advantages

ANSWERS:ensures uniformity of action , increases co-ordination , provides good standard

for the manage


Management is always defined as dynamic, universal, ever-changing

subject.ANSWERS:True


Under principle of effective communication what should be fully understood by all

concerned.

ANSWERS:taSks , policies , responsibilities


One of the popular forecast is

ANSWERS:Demand


ANSWERS:Kautilya:-Conception of administration and management

Swami Vivekananda:-Political, Social and Economic Management of state

Samartha Ramdas:-Setting goals and accomplishing it.

King Akbar:-Creator of social progress and prosperity


Costliness of the ________ is the overriding factor determining the extent of

decentralization.ANSWERS:Decision


What is essential for the management to get things done in the organization?

ANSWERS:Delegation:37.True/False:Question

Indian companies because of confused status have lacked self-confidence.

ANSWERS:True


Charles Babbage built the first prototype of modern ________.ANSWERS:Computers


Consultants must conduct diagnosis to redefine ________.ANSWERS:Problem


Lower level managers need EQ most.ANSWERS:False


Companies seeking to improve have taken a plethora of initiatives such as

ANSWERS:TQM


Some of the limitations of business planning are

ANSWERS:Time Consuming , Expensive device , Heavy cost of planning



21/139

Events are occurrences designed for ________ interests.

ANSWERS:marketing


Positive motivation makes people willing to do their work in the best way they can and

improve their ________.ANSWERS:performance


To which practice is the term "corporate governance" given?

ANSWERS:Management


Under the types of motivators, non-financial motivators are encouragement, freedom

________.ANSWERS:recognition



What type of industry is consulting

ANSWERS:Knowledge


Which Indian pharma company has recently started an SBU?

ANSWERS:Ranbaxy


________is a tool for corporate governance.ANSWERS:communication


What does control maintain between output and effort?ANSWERS:Equilibrium

5.True/False:QuestionHorizontal co-ordination takes place sideways.ANSWERS:True

6.Match The Following:QuestionANSWERS:

Who is the father of the three-needs theory?

McClelland

Who discovered the Expectancy theory?

Vroom

What is a basic need?

Food

What is an esteem need?

Self-esteemWho propounded Theory X?

McGregor

7.Multiple Choice Multiple ANSWERS:

Question The non-financial type of motivators would be

ANSWERS:Encouragement , freedom , recognition



22/139

New companies feel that________is the most appropriate type of alliance.

ANSWERS:Joint-venture


What is that the consultant must be able to recognise about the client's future needs ?

ANSWERS:Vision


Learning organizations are adaptive to their________environment ANSWERS:external

11.Match The FollowingQuestion

ANSWERS:Vipassana:-Meditation

Visionary:-Missionary

Knowledge Worker:-Wisdom Worker

Tamas:-Rajas

Karma:-Destiny


Event ________ has various ________ opportunities.ANSWERS:management,Career13.Multiple Choice Multiple ANSWERS:Question

Some of the public insurance companies are

ANSWERS:LIC , Oriental Insurance , General Insurance


Fedrick Winslow Taylors Mechanism of Scientific Management includes

ANSWERS:scientific task setting , planning the task , standardization of tools and

equipments


Under the principles of effective delegation, it is said that never delegate and ________.

ANSWERS:Disappear16.Select The Blank:Question

The higher the ________ level of the employee, the lower the ________ satisfaction.

ANSWERS:educational:job



Information?ANSWERS:Anonymous


________ is the result of human limitation to the span of management.

ANSWERS:Delegation


Learning organizations must possess what type of culture?

ANSWERS:Learning


A ________ faced by the retail business is the ________ aspect.

ANSWERS:challenge,cultural



23/139

The different As of the service sector are

ANSWERS:acceptability , awareness , availability


Some of the external factors that limit control are

ANSWERS:govt. policies , market changes , economic changes

23.True/False,the heart of administration is the directing function.ANSWERS:True


Service denotes physical transfer of goods.ANSWERS:False


For effective control, different departments should have uniform systems of control.

ANSWERS:False


As organizations increase their products, market diversity etc, for what type of people does

the demand increase?ANSWERS:General Managers

27.Multiple Choice Multiple ANSWERS:QuestionThe objective in corporate governance are

ANSWERS:shareholders value maximization , growth , stability


Name the department which plays a major role in developing a learning organization

ANSWERS:MIS


Communication barriers in the international environment are

ANSWERS:Loss by transmission , Loss by poor retention , Poor listening


What criterion is that which the SBU must meet which is neither too large nor too small?ANSWERS:Proper size


Management is a creative and________process.ANSWERS:continuous


The old control techniques which were used through years are

ANSWERS:unity of policies , break-even analysis , budgetary control


Individuals have different ________ of management categories such as democratic,

________, bureaucratic, etc.

ANSWERS:styles:autocratic


Economic considerations do not affect the choice of span.ANSWERS:False

35.Multiple Choice Single ANSWERS:

How many event management companies are there in Pune?ANSWERS:215


Developing effective control is one of the weaknesses of MBOANSWERS:False


24/139


The summary of important trends in retailing are

ANSWERS:market concentration , global players vs. local players , non store retailing


Who is the father of Intelligence Quotient ? ANSWERS:Alfred Bennet


Research into the average Indian buying habits have brought about the following facts

ANSWERS:they prefer to pay in cash , they like to touch and feel the merchandise , they

want attention to be given to all members of their group


Where is the attack on business families coming from

ANSWERS:Transnationals


Direction is a ________ function performed by all the managers at all levels of the

organisation.ANSWERS:managerial42.Multiple Choice Multiple ANSWERS:Question

In the insurance sector the rules governing Indian companies are

ANSWERS:min. paid up capital of Rs. 1 billion , domestic player cannot be subsidiary of

foreign co. , no dealing in non-insurance and non-life as single entity


Development of the retail sector requires a slow change in our mindset.ANSWERS:True

44.True/False,Succession planning is not a function of the Board of

Directors.ANSWERS:False


Indian business families are still avoiding joint ventures and tie-ups.ANSWERS:False


Retailing categories based on ownership arrangement would be

ANSWERS:Super Markets , Consumer Durables Stores , Departmental Stores



Which of the following is a necessary by product of good managerial directing ?

ANSWERS:Co-ordination2.Multiple Choice Multiple ANSWERS:Question

Functional authority works only when,

ANSWERS:Assignment is clarified , The subordinates are allowed to participate , Feedback

control is established


Unethical acts are results of the following factors:


25/139

ANSWERS:unawareness and insensitivity to issues , selfishness , faulty reasoning


Limitation of control are

ANSWERS:external factors , fixing of responsibility , variation and its causes


Name the service which has two prime necessities like co-ordination and infiltration.

ANSWERS:Staff


How many forces of competition are there according to Michael E. Porter?

ANSWERS:Five


The internal environment factors that influence management are

ANSWERS:labour , machines , place


________ means draw prior conclusions about the probables of production, sales, profits inthe future, on the basis of research.ANSWERS:Forecasting


How many billion dollars is our Retailing sector estimated to be?ANSWERS:$ 180 billion


Motivation of subordinates to meet the expectations of the manager is a feature of direction.

ANSWERS:False


Name the tactics used in the intensity of rivalry amongst existing competitors.

ANSWERS:Price competition , Advertising battles , Product introduction

12.Multiple Choice Single ANSWERS:QuestionWhich concept of ethics tries to explore the traits which help a person to lead a life that is

satisfying from an ethical point of view?ANSWERS:ethics of Virtue


Question What is the challenge insurance will face like any other service sector?

ANSWERS:Branding


Vision without mission is incomplete and mission without vision is meaningless.

ANSWERS:True


Different rates are levied by different states for ________ tax.ANSWERS:entertainment


Science is a body of organized knowledgeANSWERS:True


Name the group of related businesses that can be taken for the sake of strategic planning,

distinct from the rest of the businesses

ANSWERS:strategic business units


26/139

18.Select The Blank

Brands are associated with lifestyles and people's________.ANSWERS:aspirations


Organization is apart of which type of system?ANSWERS:Social


Advantage of delegation of authority results in prompt ________.ANSWERS:Decision-

making


ANSWERS::

Principle of effective delegation:To believe in feedback, interaction and result orientation.

High degree of delegation:The task is specified to a subordinate and is told to report back

with results

Functional authority:This is clarifying the assignment, which is delegated to a department.

Need for delegation:Superior needs to concentrate on important and vital issues.

22.Multiple Choice Multiple ANSWERS:QuestionAdvantages of delegation of authority would be:

ANSWERS:Prompt decision making , Opportunity to subordinates to grow and develop ,

Satisfaction to subordinates in terms of recognition


Span of control is also referred to as the span of ________.ANSWERS:Supervision


One of the merits of ________ is that it recognizes importance of various individual needs

and motivation, and yields a contingency model.

ANSWERS:Vroom's theory

25.Multiple Choice Single ANSWERS:QuestionA senior family member and trusted professional manager acts as what to the business

families scions trained abroad and then return to take over the business.

ANSWERS:mentor


________means that private and foreign investors can participate in the Indian Insurance

Sector.ANSWERS:Liberalization


Chesterd Bernard developed a theory of organization and ________

functions.ANSWERS:Executive

28,Match The Following:Question

ANSWERS:

Unit of command:This means that employees should receive orders from one superior only

Scalar chain:Chain of superiors from the highest to the lowest ranks

Equity;Loyalty, devotion on the part of managers should be there when dealing with

subordinates

Esprit De Corps:In union there is strength'


27/139


The main role of management consultant to the organisation is to provide

ANSWERS:Recommendations


The potential external opportunities faced by an organization are

ANSWERS:additional customer groups , faster market groups , falling trade barriers


The service sector has grown because of reasons mentioned below

ANSWERS:tendency of distributing specialized knowledge and technology capital for labour

in the manufacturing industry , technology no longer gives a competitive edge to

manufacturing activities in the global scenario , as income increases, consumer demands for

services increase faster than those for goods


The family owned businesses like Tata and Birla, also face major fears like

ANSWERS:Right successor , Stumbling self-confidence , Lack of professional management33.True/False:Question

Management is the combination of Arts, Science and profession.

ANSWERS:True


Actuary is one who specializes in the________of insurance.ANSWERS:mathematics


One of the oldest technique of checking performance is the personal observation.

ANSWERS:True


Delegation and decentralization are closely related to each other.ANSWERS:True37.Multiple Choice Multiple ANSWERS:Question

In the complex new liberalized economy business families face common problems such as

ANSWERS:Unproductive labour , Falling share value , Transnational attach


What articulates the long-term goals of an enterprise ?ANSWERS:Vission Statement


Some of the popular forecasts are

ANSWERS:Demand forecast , Sales forecast , Specific industry forecast, Sales forecast ,


You should never measure the process and develop tools that will measure your progress.

ANSWERS:False


Many families were running the business with a law ________ stake of 15% to 20%.

ANSWERS:Capital


Management exists only at the top levels of the organization.


28/139

ANSWERS:False


Direction initiates at the bottom level in the organisation and follows to top through the

hierarchy.ANSWERS:False


High morale is likely to be associated with superior motivation and low morale with

________, and a lack of drive.ANSWERS:frustration


Research indicates that the limbic system learns best through

ANSWERS:motivation , extended practice , feedback


Advantages of learning organizations should be

ANSWERS:Free exchange and flow of information , Commitment to learning, personal

development , Climate of openness and trust

47.True/False:QuestionMorale is the sum total of various physical qualities.

ANSWERS:False

Wednesday, August 13, 2008


LIST OF ATTEMPTED QUESTIONS AND ANSWERS:S


Question

The products that are grouped under SBU share a common

Correct ANSWERS:

underlying technology , market , skill


Question

What requires a high level of optimism and persistence despite rejection?

Correct ANSWERS:

Self Motivation

Your ANSWERS:

Self Motivation

True/False

Question

Strong corporate governance is indispensable to resilient and vibrant capital markets.

Correct ANSWERS:

True

Your ANSWERS:
http://scdlpapers.blogspot.in/2008/08/principles-and-practices-of-management_3934.htmlhttp://scdlpapers.blogspot.in/2008/08/principles-and-practices-of-management_3934.html


29/139


30/139

Correct ANSWERS:

reliance

Correct ANSWERS:

consultants


Question

The different As of the service sector are

Correct ANSWERS:

acceptability , awareness , availability

True/False

Question

Management exists only at the top levels of the organization.

Correct ANSWERS:

False

Select The BlankQuestion

In the Needs- satisfaction chain, every ________ is a ________

Correct ANSWERS:

step

Correct ANSWERS:

Motivator


Question

Organization is a set-up of what?

Correct ANSWERS:Relationships

Match The Following

Question

Correct ANSWERS:

Problem Perception

Bounded Rationality

Benefits

Weaknesses

Takeover

Turnaround

Budgets

Strategies

Policies

Rules


Question


31/139


32/139

Indian business families have focused more on their areas of core competence.

Correct ANSWERS:

False


Question


and manages workers and work?

Correct ANSWERS:

Peter Drucker

Select The Blank

Question

Henry P. Towne outlined the Importance of ________ as a ________

Correct ANSWERS:

management

scienceMultiple Choice Multiple ANSWERS:

Question

Components of planning would include

Correct ANSWERS:

objectives , budgets , procedures


Question

Management is not just a

Correct ANSWERS:

ProcessMultiple Choice Single ANSWERS:

Question

According to Sehznick, the major task of aleader is not only to make a policy, but to build

it into organizations what?

Correct ANSWERS:

Corporate Culture

True/False

Question

Direction is also done by top and middle level managers.

Correct ANSWERS:

True


Question

What does the insurance company compensate, when an event insured against occurs?

Correct ANSWERS:

Losses


33/139


Question

Who is the Father of Competitive Strategy?

Correct ANSWERS:

Michael E. Porter

True/False

Question

Greater co-ordination is not needed in sequential rather than pooled interdependence.

Correct ANSWERS:

False

Select The Blank

Question

________ is telling ________ what to do.

Correct ANSWERS:

Directionpeople

Match The Following

Question

Correct ANSWERS:

The process of control is complete

only when corrective action is taken..

Control highlights omissions if any.

And makes it possible to take Corrective measures..

Control is related to the future.

though it lives in the present..Changes can be anticipated

via information collected.

Control gives the correct picture

of the nature of corrective action to be taken.

True/False

Question

Organisational morale is basically the individual mental condition.

Correct ANSWERS:

False


Question

Features of Management are as follows

Correct ANSWERS:

goal oriented , universal , continuous process

Select The Blank

Question


34/139

________ is a systematic and knowledge of ________ and living.

Correct ANSWERS:

Vedanta:

Life


Question

Who propounded theory X and theory Y?

Correct ANSWERS:

McGregor


Question

Service sector has expanded relentlessly in the past decade due to related events in the

1990s

Correct ANSWERS:

explosion of information tech. , slow growth of manufacturing industry , virtual stagnation inagriculture


Question


Correct ANSWERS:

Place

Select The Blank

Question

Actuary ________ and deciding of a specific ________ is the biggest problem.

Correct ANSWERS:science

premium

True/False

Question

If you want it done right, do it yourself, is a fallacy

Correct ANSWERS:

True

Select The Blank

Question

Self-________ matters a lot to ________

Correct ANSWERS:

regulation

Leaders


Question

Some of the major strategies adopted by business families for their survival and growth are


35/139

Correct ANSWERS:

appointment of professional mangers , joint ventures and tie-ups , technology up gradation


Question

One of the external environment factors that influences Management is

Correct ANSWERS:

Legal


Question

For most hi-tech service industries, the two ingredients are:

Correct ANSWERS:

Only a and c

Select The Blank

Question

An objective of corporate governance is ________ of ________ value.Correct ANSWERS:

enhancement:

shareholder

Select The Blank

Question

________ is ________ management does

Correct ANSWERS:

management

what

Multiple Choice Single ANSWERS:Question

Corporate governance may bear on performance through which of the following?

Correct ANSWERS:

All of these


Question

The tools and techniques used in the learning organizations are

Correct ANSWERS:

creativity, brainstorming , observing outcomes , reframing knowledge


Question

Collective learning requires skills for sharing information and knowledge, the key skills

mentioned are

Correct ANSWERS:

listening and observing , holistic perspective , coping with challenge and uncertainty



36/139

Question

The Indian customer likes to be served:

Correct ANSWERS:

All of these


PPM assgn


Question

The best leader is someone who is?

Correct ANSWERS:

Cool


Question

Life Insurance Corporation was nationalized in 1956 by merging how many private

insurance companies?

Correct ANSWERS:

245

Select The Blank

Question

________ offer a definite ________ to the planning process.

Correct ANSWERS:

Rules

directionTrue/False

Question

To avoid order and clarity there should be unity of command.

Correct ANSWERS:

False


Question

The different leadership styles are

Correct ANSWERS:

Autocratic , democratic , laissez - faireSelect The Blank

Question

Companies seeking to improve have taken a plethora of initiatives such as ________ and

________

Correct ANSWERS:

TQM


37/139

BPR


Question

What has led to the stumbling of Indian companies?

Correct ANSWERS:

Self-confidence

Select The Blank

Question

________ divide work into specialized ________.

Correct ANSWERS:

Managers

functions


Question

The internal environment factors that influence management areCorrect ANSWERS:

labour , machines , place


Question

Co-ordination must be visualized from which stage of planning and policymaking?

Correct ANSWERS:

Early

True/False

Question

Management consultants do not assist implementation.Correct ANSWERS:

False

Select The Blank

Question

________ management includes ________ of tools and equipments.

Correct ANSWERS:

Scientific

Standardization

Select The Blank

Question

A ________ faced by the retail business is the ________ aspect.

Correct ANSWERS:

challenge

cultural

Select The Blank

Question


38/139

________ should ________ its resources in key areas

Correct ANSWERS:

SBU

Manage

True/False

Question

Frederick W. Taylor was born before Henry Fayol

Correct ANSWERS:

False


Question



towards the attainment of gr

Correct ANSWERS:Koontz & O Donell


Question

Without an efficient what can, direction not be fully effective?

Correct ANSWERS:

Control


Question

Various areas of operations in Event Management are

Correct ANSWERS:celebrity mangement , high profile weddings, birthday parties , concerts


Question

A responsible leader does not limit

Correct ANSWERS:

discussions , development of alternatives , interactions


Question

Achieving ones potential is what type of need?

Correct ANSWERS:

Self-actualization

Select The Blank

Question

________ involves the setting of ________ which will have to prevail in the Organization

Correct ANSWERS:

Objectives


39/139

standards


Question


and manages workers and work?

Correct ANSWERS:

Peter Drucker


Question

What is the meaning of no physical transfer of goods in Service?

Correct ANSWERS:

Intangibility

Match The Following

Question

Correct ANSWERS:Whose success story has taught us a lesson?

Japan

Which King insisted upon setting the goals?

Akbar

Who mentioned that everybody has a divine power to face challenges?

Vivekananda

Who was the mentor of Chandragupta Maurya?

Kautilya

Who popularize Transcendental Meditation?

MaharishiTrue/False

Question

Direction should not be a very continuous activity.

Correct ANSWERS:

False

True/False

Question

Delegation of authority does not allow subordinate to develop

Correct ANSWERS:

False


Question


Information?

Correct ANSWERS:

Anonymous


40/139


Question

Who is called the Father of Modern Management Theory?

Correct ANSWERS:

Henry Fayol


Question

Direction helps facilitate what in the organization?

Correct ANSWERS:

Change

Select The Blank

Question

________ corporate governance is ________ to resilient and vibrant capital markets.

Correct ANSWERS:

Strong:indispensable

Match The Following

Question

Correct ANSWERS:

EQ refers to the qualities

That mark the people who excel in real life.

Science is proving that EQ more than IQ

Underpins many of the best decisions.

Emotional distress shrinks working memory

And so diminishes the ability to think clearly.self-motivation requires a high level of optimism

And persistence despite rejection..

Empathy involves reading unstated emotional cues

Being able to sense what others are feeling


Question

Due to liberalization the changes that has taken place can be summarized as

Correct ANSWERS:

competition , pressure on prices , market revolution

Select The Blank

Question

Corporate governance should aim at better ________, ________ and accountability.

Correct ANSWERS:

transparency

ethics

True/False


41/139

Question

Economic considerations do not affect the choice of span.

Correct ANSWERS:

False

Select The Blank

Question

________ can be viewed as an extension of ________.

Correct ANSWERS:

Decentralization

delegation

Select The Blank

Question

________ can defined as the ________ of what is good and right for business.

Correct ANSWERS:

Business Ethicsstudy


Question

Where is the attack on business families coming from?

Correct ANSWERS:

Transnationals


Question

The old control techniques which were used through years are

Correct ANSWERS:unity of policies , break-even analysis , budgetary control


Question

Steps that a whistle blower should take into consideration

Correct ANSWERS:

stick to facts , consult lawyer , determine the type of wrong


Question

Budgetary control involves budgets such as

Correct ANSWERS:

sales , production , cash

True/False

Question

Event management is a modern activity.

Correct ANSWERS:

True


42/139


Question

Which among the following are barriers to communication?

Correct ANSWERS:

Noise, time and distance , Semantic barriers , Wrong Medium


Question

What is concerned for the good and right for the society?

Correct ANSWERS:

Ethics


Question

The important characteristics of direction are

Correct ANSWERS:

helps utilize capabilities , initiates action , irreplaceable taskMultiple Choice Multiple ANSWERS:

Question

Principles of effective communication would be

Correct ANSWERS:

clear in use of language , attentive listening , use of right medium

True/False

Question

The objective of paternalistic leadership to help, guide, protect followers.

Correct ANSWERS:

TrueMultiple Choice Multiple ANSWERS:

Question

The channels through which corporate governance may bear on performance are

Correct ANSWERS:

managerial incentives , disciplining , corporate restructuring

a


PPM assgn



Information?

Correct ANSWERS:

Anonymous

http://scdlpapers.blogspot.in/2008/08/principles-and-practices-of-management_5621.htmlhttp://scdlpapers.blogspot.in/2008/08/principles-and-practices-of-management_5621.htmlhttp://scdlpapers.blogspot.in/2008/08/principles-and-practices-of-management_5621.htmlhttp://scdlpapers.blogspot.in/2008/08/principles-and-practices-of-management_5621.html


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Question

Management is

Correct ANSWERS:

Multidisciplinary


Question

The features of art is as follows

Correct ANSWERS:

skill , knowledge , creativity


Question

Science as a discipline has the following features

Correct ANSWERS:

body of organized knowledge , establishes cause and effect relationship

True/FalseQuestion

Management is conditional

Correct ANSWERS:

False

True/False

Question

Science is a body of organized knowledge.

Correct ANSWERS:

True


Who formulated the l4 Principles of Management?

Correct ANSWERS:

Henry Fayol


Question

Some of the popular forecasts are

Correct ANSWERS:

demand forecast , sales forecast


Question

A vision statement should have the following components

Correct ANSWERS:

ability to inspire people , achievable , precise and objective

True/False

Question


44/139

Drucker emphasized an MBO philosophy for self-help

Correct ANSWERS:

False

Match The Following

Question

Correct ANSWERS:

Control

Standard

Measurement

Performance

Motivating

Employees

Deviations

Action

FlexibleDesign


Question

What does control set up for the organization?

Correct ANSWERS:

Standards

True/False

Question

Necessary rigidity is required in the control design.

Correct ANSWERS:False

True/False

Question

Control has to be flexible.

Correct ANSWERS:

True

True/False

Question

Control helps management in knowing which department needs less attention.

Correct ANSWERS:

False


Question

By creating independent units what can be done to the need for coordination?

Correct ANSWERS:

Reduced


45/139


46/139

Correct ANSWERS:

Physiological needs

Your ANSWERS:

Social affiliation need


Question

Some of the general motivators are

Correct ANSWERS:

job security , freedom at workplace , interesting work

Your ANSWERS:

job security , freedom at workplace , interesting work


QuestionMany organizational problems have their root cause in what?

Correct ANSWERS:

Misunderstandings

Your ANSWERS:

Misunderstandings


Question

The different types of psychological barriers to communication will be

Correct ANSWERS:ego , status consciousness , closed mind

Your ANSWERS:

ego , status consciousness , closed mind


Question

The functional management challenges in service sector are

Correct ANSWERS:

human resource , marketing and advertising , finance and taxation

Your ANSWERS:

human resource , marketing and advertising , finance and taxation


Question

What proportion is the organized sector of the retail market?

Correct ANSWERS:


47/139

2 %

Your ANSWERS:

2 %

True/False

Question

Mass activities have started in modern times .

principles and practices of management.docx

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