prezentacija 6: odr017eiva i sigurna elektroni010dka uprava u austriji
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ecure usta na e
EGovernment in AustriaWolfgang Kabelka, CMCBRZ Senior Consultant
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Our Mission Statement
The BRZstrategy defines our specific role as FullService
administration.
THE ITService Provider for the Austrian Public Administration(non exclusive)
The Leading EGovernment Partner in Austria
The Link between administration, citizens and private sector
(ITindustry)
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Publicly owned and privately run
Special regulations define our specific position, role and market within the Austrian Public Sector.
Outsourced from the Ministry of Finance in 1997 as an organisational spinoff because of
Resource poo ing Economies of scale
More flexible salary scheme Modernisation of administration headcount reductionShares held by the Republic of Austria represented by the Ministry of FinanceServices provided
By law (execution mandatory, non profit principle) By contract (profit generation)
Qualification for inhouse provision (public tenders not
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Our market: Public Sector
FederalGovernment
FederalGovernment
Primary MarketPrimary Market
SocialInsurances
SocialInsurances
LocalGovernment
LocalGovernment
Su remeSu reme
BRZ GmbHBRZ GmbH
State owned
Enterprises(BB,
State owned
Enterprises(BB,
FederalState
Authorities
FederalState
Authorities
UniversitiesUniversities
Post)Post) EasternEurope
EasternEuropeOrg.
Spinoffs underFederal
Ownership
Org.Spinoffs under
FederalOwnership
As FullService Provider we consult, design, implement, operate and maintain ITSolutions for the Austrian Federal
Government.
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Our Key Figures: Business
The key figures reaffirm our success over the years.
Facts and
Figures
...Turnover: 2008: 226 Mio EUR
Staff: 2008: 1.200 em lo ees
IT Market Share within the Federal GovernmentMarket Share 2008: approx. 60% of Federal
Governments ITspending
Contribution of the ITindustryRatio 2008: approx. 2/3 of the
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Our Key Figures: Operation
The key figures reaffirm our success over the years.
Key Success FactsBenchmark * : within Top 4 computing/data centers in Austria
ITServices: at 1,200 locationsDesktop Services: 30,000 workstationsIT solutions: over 320 implementations
os per ormance: over Active servers: over 1,200 serversOutput services: over 28 M letters p.a.
Network devices: over 1500
* IDC Market AnalysisAustria IT-Services2008-2012 Forecast and 2007Vender Share
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Reference Projects
ELAK im BUND eEurope Award for eGovernment 2005
e p.gv.at eEurope Awar or e overnment
FinanzOnline
Portal Austria Services
BRZ SAP Applications
Automation of Court Procedures
eVoting
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BRZ Security 2.0
quality-management Esecurity-management
integratedmanagement-system
ISO27001
IT service-managementISO20000/ITIL
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Objectives of Security 2.0
Service oriented security
the BRZ security strategy is based upon our clients security specifications for the business ITservices the daily operations are controlled by the operative
integrated into the ITSM processesthe integrated management systems are the practical implemenatation of the following standards ISO 27000 (security),
qua y un serv cemanagemen
Security 2.0 benefit
re uc on o
secur y
nves emen s
or
e
us ness
neslean and practicable controls and auditscompliance with current legal and regulatory specifications and ISO 27000 standard
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BRZ shared services approach
Increase of efficience, quality and service orientation in affiliated organizations
internal outsourcing as a form of a shared servicecenter organization
bundling of similar processes and tasks
support processes serv ces an arc ec ures
implementation strategy
avoidance of redundancy specialization optimal assignment of experts
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Sustainable developmentShared services avoid redundancy and reduce maintenance and operating costs significally
Example: Austrian justice applications use services 2,77 times!
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International References
Activities
EGovernmentSetup support of nationwide architectures and structuresProvision of knowhow and com etence architecture desi nProject monitoring and training
Exam lesTwinning projects in cooperation with Austrian Ministries and international institutions (e.g. Bulgaria, Croatia, Poland, Rumania, Czech Republic, Lihtuania, Slovakia)
EUfunded projects e.g. PEPPOL (PanEuropean Public Procurement online)European Alliance of Government ITService Providers