press star to repeat
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Unit 5. It’s No Use Complaining. Press Star to Repeat. M. 5. What you will learn and do in this unit. 1. ฟังการสนทนาระหว่างผู้โดยสารกับเจ้าหน้าที่สายการบินเข้าใจ 2. เข้าใจรายละเอียดของจดหมายร้องเรียนและตอบรับการ ร้องเรียนที่อ่าน 3. พูดโต้ตอบเกี่ยวกับประสบการณ์การร้องเรียน - PowerPoint PPT PresentationTRANSCRIPT
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Press Star to Repeat
Unit 5It’s No Use
Complaining
M. 5
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Press Star to Repeat
1. ฟั�งการสนทนาระหว่ างผู้��โดยสารก�บเจ้�าหน�าท��สายการบ�นเข้�าใจ้
2. เข้�าใจ้รายละเอี�ยดข้อีงจ้ดหมายร�อีงเร�ยนและตอีบร�บการ
ร�อีงเร�ยนท��อี าน3. พู�ดโต�ตอีบเก��ยว่ก�บประสบการณ์%การร�อีง
เร�ยน4. เข้�ยนจ้ดหมายร�อีงเร�ยนเก��ยว่ก�บป�ญหา
ข้อีงผู้ล�ตภั�ณ์ฑ์%หร)อี บร�การท��ได�ร�บไปย�งหน�งส)อีพู�มพู%หร)อี
บร�ษั�ทผู้��ผู้ล�ต5. ท,าโครงงานสร�างแผู้ นพู�บเพู)�อีโฆษัณ์าห/ น
ยนต%ท��ประด�ษัฐ์%ข้12นเอีง
What you will learn and do in this unit.
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Press Star to Repeat
Who complains the most in your house?
How do you react when people complain about you?
When you complain, does anything happen?
Does complaining get results?
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Press Star to Repeat
“It’s No Use Complaining.”
What does it mean?
It is pointless. It will not work
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New Language
(page 32)
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Press Star to Repeat
Which of the situations shown in the pictures have you recently experienced yourselves?
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Practice: A
(page 32)
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cadb
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Practice: B
(page 32)
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Conversation (page 33)
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Have you ever experienced a flight delay?
What happened when your flight was delayed?
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About the Conversation
(page 33)
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six hours
It was overbooked.
There was a technical problem.
the airline
slept, read magazines, and watched TV
because of the bad weather
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Listening
(page 33)
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any further information about the delay
the bad weather
when it’s time for boarding
canceled
hotel accommodation
a free ticket
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Knowledge of the world
T: Which airport in Thailand is the busiest airport?
Suvanabhumi Airport.
T: Which airport is the busiest in the world both in the number of takeoffs and landings and in the number of passengers of the domestic flights?
It is Hartsfield-Jackson Atlanta International Airport, situated near Atlanta, Georgia in the U.S.
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Knowledge of the world
T: Which airport is the busiest airport in terms of international passenger traffic?
It is Heathrow Airport, situated about 24 kilometers to the west of London.
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Grammar
Present Perfect Progressive Versus
Present Perfect
(page 34)
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Present Perfect Progressive Tense
I have been studying English for three years.
Present Perfect Tense
She has sung many songs.
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We use the progress form to say how long something has been happening.
We use the simple form to express quantity or number of times.
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progress form
simple form
how long
quantity or number of times
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Press Star to Repeat
Note:
ค,ากร�ยาซึ่1�งจ้ะไม ใช้�ร�ปข้อีง Progressive หร)อีค,ากร�ยาท��เต�ม -ing ได�แก
agree, be, believe, forget, hate, hear, know, like, love, mean, notice, remember, seem, suppose, understand, want, wish
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Press Star to Repeat
Adverb: still
= “ย�งคง”
หร)อี “จ้นถึ1งบ�ดน�2”ให�คว่ามร��ส1กถึ1งระยะเว่ลาท��
นานเก�นคาด
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Press Star to Repeat
Adverb: still
ประโยคบอีกเล า still จ้ะอีย� หล�ง verb “to be”
Ex: I’m still hungry.
still อีย� หน�าค,ากร�ยาหล�ก
Ex: They still live there.
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Press Star to Repeat
Adverb: still
still อีย� ระหว่ างกร�ยาช้ ว่ยและกร�ยาหล�ก
Ex: I can still remember. We could still catch the plane.
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Press Star to Repeat
Adverb: still
ประโยคปฏิ�เสธ ‘still’ อีย� หน�ากร�ยาช้ ว่ย
Ex: He’s been studying Chinese for a year, and he still can’t speak it.
We still haven’t found it.
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Language in Context: A
(page 34)
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windows has she washed
has he been playing
have you been waiting
cookies have you eaten
have they been waiting in line
fish has he caught
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Language in Context: B
(page 34)
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Study:
I have been studying for three hours, and I still haven’t finished.
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Explanation:
and I still haven’t finished.ใช้� present perfect tense
แสดงการกระทำ าทำ��เสร�จส��นสมบู�รณ์�
I have been studying for three hours, ใช้� present perfect progressive tense
แสดงการกระทำ าต่�อเน��อง
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have been studyinghaven’t finished
has been watchinghas seen
has been reading
has written
haven’t answered
has been raining
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Language in Context: C
(page 35)
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Do you know?
Do you know which airline is the oldest carrier which is still operating under its original name?
The Dutch airline KLM. It was founded in 1919 and made its first flight, with just two passengers, from Schiphol, Amsterdam to London in 1920.
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Questions
What do you do when you have to wait for something?
What do you do to relieve the boredom and frustration of a long
wait?
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Language in Context: D
(page 35)
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I have been waiting
Answer will vary.
I have been taking
has taken/ failed
I haven’t read
moved
have been playing
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Language in Context: E
(page 35)
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Reading
(page 36)
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- Have you experienced buying something and you wanted to change it because it did not work well?
- What happened? - Could you change it? - How?
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Please give the options what to do when you are not satisfied with goods or services.
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robot
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household chores
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Study the layout of a letter(ร�ปแบบการเข้�ยนจ้ดหมาย)
1. Placing of the address (การเข้�ยนท��อีย� )
2. Greeting phrase(ค,าข้12นต�นจ้ดหมาย)
3. The end of the letter (ค,าลงท�ายจ้ดหมาย)
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About the Reading: A and B
(page 37)
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to complaindealer
to be on strikeguestembarrassing
behaviorneglected
to reprimand
several monthsShe has taken it to the dealer.
household chores
Z4 is too busy, Z4 is tired, Z4 is on strike.Z4 said inappropriate things.
To return it.He is drawing attention to himself.
Julie should discuss her relationship with him and build his self-esteem.
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Discuss:
“The real danger is not that computers will begin to think like men, but that men will begin to think like computers.”
(Sydney J. Harris)
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Speaking
(page 37)
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Writing
(page 37)
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What sorts of products and services people usually have problems with?
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Project
(page 37)
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Instructions:
Please devise a robot. It can be a household robot or one that can do any tasks. Then prepare on an advertising brochure. Please give details about special features, price, conditions, warranties, after-sale service, etc. in the brochure.
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Useful websites:
www.kuka.comwww.aflam.comhttp://en.wikipedia.org/wiki/Sydney_Harris
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to complaindealer
be on strikeguestembarrassing
behaviorneglected
to reprimand
Several monthsShe has taken it to the dealer.
Household chores
Z4 is too busy, Z4 is tired, Z4 is on strike.Z4 said inappropriate things.
To return it.He is drawing attention to himself.
Julie discusses her relationship with him and build his self-esteem.
End of Unit 5
Mrs. Panita Kittipornkul