presenters: jamie taylor, the cloudburst group joel …...hmis community cloud product deliverables...

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This is the Title of the Presentation Presenter Name Interactive, Community-Based Data Dashboards for System Performance Improvement Presenters: Jamie Taylor, The Cloudburst Group Joel Remigio, The Cloudburst Group Andrea Miller, Waypoints Consulting

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Page 1: Presenters: Jamie Taylor, The Cloudburst Group Joel …...HMIS Community Cloud Product Deliverables HHS System Dashboards for Administrators, Providers, Funders, & Public Client Tracking

This is the Title of the PresentationPresenter Name

Interactive, Community-Based Data Dashboards for System Performance Improvement

Presenters: Jamie Taylor, The Cloudburst GroupJoel Remigio, The Cloudburst GroupAndrea Miller, Waypoints Consulting

Page 2: Presenters: Jamie Taylor, The Cloudburst Group Joel …...HMIS Community Cloud Product Deliverables HHS System Dashboards for Administrators, Providers, Funders, & Public Client Tracking

Community-Based Data DashboardsTaylor, Remigio, Miller

• Introductions• Overview of Dashboard Presentation

The issue: Communities need flexible and sustainable strategies to plan for and assess system change

A solution: Customized HMIS data dashboards for ongoing local analysis to drive decision-making

Page 3: Presenters: Jamie Taylor, The Cloudburst Group Joel …...HMIS Community Cloud Product Deliverables HHS System Dashboards for Administrators, Providers, Funders, & Public Client Tracking

Community-Based Data DashboardsTaylor, Remigio, Miller

HMIS analytic dashboards provide interactive visualizations for effective analysis, exploration, and multiple ways to drill data

Presenter
Presentation Notes
Go to Tableau Reader
Page 4: Presenters: Jamie Taylor, The Cloudburst Group Joel …...HMIS Community Cloud Product Deliverables HHS System Dashboards for Administrators, Providers, Funders, & Public Client Tracking

Community-Based Data DashboardsTaylor, Remigio, Miller

Data Discovery – Small Group Exercise

• What data-based focus would you choose for your community?

Presenter
Presentation Notes
Self-organize into small groups of 6-8 Consider what questions are being raised in your community Consider what questions you think you can answer with your data.�
Page 5: Presenters: Jamie Taylor, The Cloudburst Group Joel …...HMIS Community Cloud Product Deliverables HHS System Dashboards for Administrators, Providers, Funders, & Public Client Tracking

Community-Based Data DashboardsTaylor, Remigio, Miller

Data Discovery – Small Group Exercise

• Returns to Homelessness• Length of Time Homeless• Number of Newly Homeless• Successful Permanent Exits• Chronically Homeless

Page 6: Presenters: Jamie Taylor, The Cloudburst Group Joel …...HMIS Community Cloud Product Deliverables HHS System Dashboards for Administrators, Providers, Funders, & Public Client Tracking

Community-Based Data DashboardsTaylor, Remigio, Miller

Data dashboards are designed to overcome existing barriers

Page 7: Presenters: Jamie Taylor, The Cloudburst Group Joel …...HMIS Community Cloud Product Deliverables HHS System Dashboards for Administrators, Providers, Funders, & Public Client Tracking

Community-Based Data DashboardsTaylor, Remigio, Miller

HUD HMIS - CJ DATA INTEGRATION PROJECT Cloudburst is supporting HUD and the Data Driven Justice Initiative to connect homelessness and criminal justice data, improving system capacity to:

• Identify the frequent user population to improve timely connection of housing and services to high-need population

• Improve system coordination cooperation and data linkage across cross-sector Homelessness and Criminal Justice systems

• Drive data-driven decision-making to decrease homelessness and recidivism

Page 8: Presenters: Jamie Taylor, The Cloudburst Group Joel …...HMIS Community Cloud Product Deliverables HHS System Dashboards for Administrators, Providers, Funders, & Public Client Tracking

Community-Based Data DashboardsTaylor, Remigio, Miller

HMIS Community Cloud Product DeliverablesHHS System Dashboardsfor Administrators, Providers,

Funders, & PublicClient Tracking Tools

for case managersHousing App for Housing

Locators

Data Utilization Trainings / Data Maturity Framework for project staff and administrators

Page 9: Presenters: Jamie Taylor, The Cloudburst Group Joel …...HMIS Community Cloud Product Deliverables HHS System Dashboards for Administrators, Providers, Funders, & Public Client Tracking

Community-Based Data DashboardsTaylor, Remigio, Miller

AnalyticsEngine

Automated Access to

Multiple Sources

Intelligent Integration &

Cleaning

Standard, Scalable Storage

Modular Analytics

User-centric Applications,

Dashboards & Simplified Reporting

Common APIs Privacy-preserving

Aggregation, Authentication &

Authorization Layer

Integrated Analytics

Data warehouse

IntegratedDatawarehouse

& API Server

Client Tracking ToolAdvanced Analytics Ap

Housing Mobile Ap

Dashboards for outcomes monitoring

HMIS Data

Community Cloud Links Community Cloud Node Data Services Community Cloud Apps

CJ Data

Health Data

Page 10: Presenters: Jamie Taylor, The Cloudburst Group Joel …...HMIS Community Cloud Product Deliverables HHS System Dashboards for Administrators, Providers, Funders, & Public Client Tracking

Community-Based Data DashboardsTaylor, Remigio, MillerFeatures of a Community Cloud Link

• Automated Extraction, Transformation, and Loading keeps data up to date

• Automated data quality monitoring

• Authorization and authenticationfor parent nodes to ensure sensitive data

• Optional manual data uploader & validation service for excel-based data ingestion

Automated Access to Multiple Sources

Automated Data Quality Monitoring

Community Cloud Links

HMIS Data

CJ Data

Health Data

Page 11: Presenters: Jamie Taylor, The Cloudburst Group Joel …...HMIS Community Cloud Product Deliverables HHS System Dashboards for Administrators, Providers, Funders, & Public Client Tracking

Community-Based Data DashboardsTaylor, Remigio, MillerFeatures of a Community Cloud Node

• Integrated data warehouse with a common schema

• Public APIs for Open Data Reporting

• Private and Secure APIs for Application Development

• Automated Extraction, Transformation, and Loading (ETL) engine

• Deduplication engine

• Automated data quality monitoringservices

• Ability to add future OpenHMIS instances (at reduced cost)

AnalyticsEngine

Standard, Scalable Storage

Modular Analytics

Common APIsPrivacy-preserving

Aggregation, Authentication &

Authorization Layer

Community Cloud Node Services

Intelligent Record Linkage

Integrated Analytics

Data warehouse

IntegratedData warehouse

& API Server

Page 12: Presenters: Jamie Taylor, The Cloudburst Group Joel …...HMIS Community Cloud Product Deliverables HHS System Dashboards for Administrators, Providers, Funders, & Public Client Tracking

Community-Based Data DashboardsTaylor, Remigio, MillerFeatures of Community Cloud Apps

Supports a wide variety of applications through well documented API.

Apps include:

• System Dashboards for performance monitoring

• Client Tracking Tools to identify frequent users and match solutions

• Advanced Analytics App

• Housing Mobile App and other provider facing applications

User-centric Applications, Dashboards & Simplified

Reporting

Housing App & other provider-facing applications

System-wide outcomes dashboards for monitoring time

to housing

Community Cloud Apps

Page 13: Presenters: Jamie Taylor, The Cloudburst Group Joel …...HMIS Community Cloud Product Deliverables HHS System Dashboards for Administrators, Providers, Funders, & Public Client Tracking

Community-Based Data DashboardsTaylor, Remigio, Miller

DATA DRIVEN

SYSTEM CHANGE

DATA DRIVEN

CULTURAL CHANGE

DATA MATURITY

SYSTEM PERFORMANCE

IMPROVEMENT

OU

TCO

MES

OU

TPU

TS

• CoC Performance Targets (HUD + CoC Local Metrics)

Evaluation, Monitoring, Peer-Support leveraged to:

• Strategically allocate, increase, and reorganize resources

• Convince decision-makers and providers

Evaluation, Monitoring, Peer-Support leveraged to:

• Drive project policy and program improvements

• Establish a performance culture

• Capacity building and ongoing peer support to improve data utilization and analytics

• Dashboards leveraged for Rapid Cycle Evaluation

HMIS Community Cloud Benefits INDICATORS

Page 14: Presenters: Jamie Taylor, The Cloudburst Group Joel …...HMIS Community Cloud Product Deliverables HHS System Dashboards for Administrators, Providers, Funders, & Public Client Tracking

Community-Based Data DashboardsTaylor, Remigio, Miller

HUD Sponsored:

Data Maturity Training

Community of Practice

Peer-Leadership and Mentoring (ongoing)

Ecosystem Readiness

Data and Technical Readiness

Change Management

Readiness

Data Maturity Framework Improved resource targeting, service collaboration, client outcomes

Problem SolveImplement

Evaluate

Review Analyze

Prioritize

Build Local Capacity Move Data into Action

Presenter
Presentation Notes
Page 15: Presenters: Jamie Taylor, The Cloudburst Group Joel …...HMIS Community Cloud Product Deliverables HHS System Dashboards for Administrators, Providers, Funders, & Public Client Tracking

Community-Based Data DashboardsTaylor, Remigio, Miller

Data Integration Project Cycle

Data Discovery:•HMIS, CJ data flow; •Service work flow •Cross-service client flow • Other Data Integrations

Data Tool Prototype:•Cross-sector leadership reviews•Field testing•API’s developed•Data Infrastructure

Final Product Scaled - Data Maturity Training:•Data Tools in systems

•Sustainable data integration cycle

•Data Trainings

•Phase II Planning

Stakeholder Engagement:

•Kick-off Meeting •Use Case Development •Cross-sector Working Group-meetings

Page 16: Presenters: Jamie Taylor, The Cloudburst Group Joel …...HMIS Community Cloud Product Deliverables HHS System Dashboards for Administrators, Providers, Funders, & Public Client Tracking

Community-Based Data DashboardsTaylor, Remigio, Miller

Community Partners• Richmond, VA• Prince George’s County, MD• Central Florida (Orlando, FL)• San Diego, CA• Utah

Page 17: Presenters: Jamie Taylor, The Cloudburst Group Joel …...HMIS Community Cloud Product Deliverables HHS System Dashboards for Administrators, Providers, Funders, & Public Client Tracking

Community-Based Data DashboardsTaylor, Remigio, Miller

Dashboard Data Discovery Exercise

Using Data Tools to Improve OutcomesTaylor et. al

Page 18: Presenters: Jamie Taylor, The Cloudburst Group Joel …...HMIS Community Cloud Product Deliverables HHS System Dashboards for Administrators, Providers, Funders, & Public Client Tracking

Community-Based Data DashboardsTaylor, Remigio, Miller

Data Maturity: Improved resource targeting, service collaboration, client outcomes

Ecosystem Readiness

• System leadership/commitment to implementation of change

• Environment conducive to data-driven decision making

• Active and effective system partnerships between stakeholders

Data and Technical Readiness

• Ongoing commitment to data linkage and data usage

• Comprehensive MIS networks

• Staff capacity to analyze data

• Data comprehension

Change Management Readiness

• Organization readiness and capacity for collaboration

• Active participation in change planning

• Shared knowledge of best practices

• Ongoing data review to monitor and evaluate impacts

Presenter
Presentation Notes
Page 19: Presenters: Jamie Taylor, The Cloudburst Group Joel …...HMIS Community Cloud Product Deliverables HHS System Dashboards for Administrators, Providers, Funders, & Public Client Tracking

Community-Based Data DashboardsTaylor, Remigio, Miller

For more information• Jamie Taylor:

[email protected]

• Joel Remigio: [email protected]