presented by: richard dym cmo, opsource oscon august 6, 2015 think outside the silo: the end of...

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Presented by: Richard Dym CMO, OpSource OSCON March 25, 2022 Think Outside the Silo: The End of Standalone SaaS

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Presented by:Richard Dym

CMO, OpSource

OSCON

April 19, 2023

Think Outside the Silo: The End of Standalone SaaS

© OpSource 2008 Slide 2

The Business of Web Operations

• OpSource provides complete web operations infrastructure and

services for serious SaaS and Web businesses

• Founded 2002, privately held

• Corporate headquarters: Santa Clara, CA.

Global offices: U.S. (Santa Clara; Herndon, VA); Dublin; London;

Bangalore

• Unmatched industry experience

• Hundreds of applications

• Millions of end-users

• Billions of transactions every day

Certified

2007 Software Industry AwardBest Market Changing Product

© OpSource 2008 Slide 3

Web Operations Delivery for Companies of All Sizes Hundreds of applications, millions of end-users and billions of transactions every day

© OpSource 2008 Slide 4

World Class Partner Ecosystem Best of breed strategic, technology and consulting partners focused on SaaS

© OpSource 2008 Slide 5

SaaS Apps Are Traditionally Silos

Sales Dept. FP&AHR Dept. Cust. Serv.

CRM App Call Center App

HCM App BI App

© OpSource 2008 Slide 6

Next Gen Apps Are Composites

Billing Service Analytics ServiceStorage Service

© OpSource 2008 Slide 7

Composites - 3 Big Advantages

Add Functionality

Integrate the Enterprise

Open the Channel

Add Functionality

© OpSource 2008 Slide 9

Composites Apps Add Services not Code

Billing Service

Analytics Service

Storage Service

Web Services Can Reduce up to 70% of Programming

© OpSource 2008 Slide 10

Web Services - More than just Google Maps

© OpSource 2008 Slide 11

Case-In-PointMumboe and OpSource Billing

OpSource Billing allows us to do away with complicated invoicing and billing processes, and make it easy for customers to do business with Mumboe

Mumboe CEO Bill Kane

Integrate the Enterprise

© OpSource 2008 Slide 13

Integration has surpassed security as the #1 barrier to SaaS

adoption*

*7 Trends in Enterprise Software Adoption for 2008, Forrester Research, Feb. 22, 2008

© OpSource 2008 Slide 14

3 Big Drivers of Integration

Driver Need Possible Solutions

Move from Departmental

SaaS Deployments to

Enterprise SaaS

Deployments

Ability to integrate with

existing applications

(SAP, Oracle)

Adopt Multiple SaaS

Applications

Linkage of multiple

SaaS applications and

SSO

Company Specific

Applications

Customized Work Flow

Application

Development

© OpSource 2008 Slide 15

Case-In-PointMDS Pharma Services Uses Boomi

Using Boomi Allowed MDS Pharma to Scale SFDC to an Enterprise Level

Open the Channel

© OpSource 2008 Slide 17

“We estimate that most SaaS Companies will need to spend $1 on Sales and Marketing for every $1 of

recurring revenue”

Jason Green, Emergence Capital, 2008 SaaS Summit

© OpSource 2008 Slide 18

Web Services Open up new Sales Channels

Channel Opportunity Example

Ecosystems

Other SaaS Solutions

Functional Resellers

Third Party System Integrators

© OpSource 2008 Slide 19

Channel

Case-In-PointRibbit Creates Developer Network Channel

Direct

For Developers and SalesForce

One Last Comment

© OpSource 2008 Slide 21

Don’t put financial data on a SuperWall post!

Enterprise Class Services

• Open

• Reliable

• Scalable

• Secure

• Compliant

• Meterable Billable

© OpSource 2008 Slide 22

© OpSource 2008 Slide 23

OpSource Services Bus™

• OSB is the

multi-tenant Enterprise

Services Bus

• Enables Web Service

• Consumption

• Publishing

• Totally secure & reliable

• High performance

© OpSource 2008 Slide 24

OpSource Connect - The End of SaaS Silos

• Application integration in the

“Cloud” and behind the

corporate fire-wall

• Consumption and publishing of

web services

• All OpSource On-Demand

• Open

• Reliable

• Scalable

• Secure

• Compliant

• Built for business

© OpSource 2008 Slide 25

OpSource On-Demand Summer ‘08

• The SaaS solution for Web services

• Built upon OSB, the multi-tenant ESB

Available Today

• Consume Web services

• Connect in the cloud

• Connect behind the firewall

• Boomi for OpSource Connect

© OpSource 2008 Slide 26

OpSource On-Demand Summer ‘08

Coming with Summer ‘08

• Publish your application as a

Web service

© OpSource 2008 Slide 27

Get on the Bus!

Get Connected

1-800-664-9973

www.opsource.net/connect

[email protected]

© OpSource 2008 Slide 29

"The OpSource team continues to run one of the most important industry events year after year. Attendees get a full course of topics

that matter most to SaaS ISV's or companies planning to migrate their offering to the SaaS model."

Rick Nucci, Chief Technology Officer, Boomi

Mark Your Calendars! SaaS Summit 09, March 11 - 13, 2009

www.saassummit09.net for details