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Presented by Captain Herbert DEISS Director for Flight Operations Support in China

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Page 1: Presented by Captain Herbert DEISScoscap-na.com/sites/default/files/Airbus SMS COSCAP V2...Airbus has developed a SMS package for flight operations An integrated approach Designed

Presented by Captain Herbert DEISS Director for Flight Operations Support in China

Page 2: Presented by Captain Herbert DEISScoscap-na.com/sites/default/files/Airbus SMS COSCAP V2...Airbus has developed a SMS package for flight operations An integrated approach Designed

© AIRBUS S.A.S. All rights reserved. Confidential and proprietary document.

Airbus SMS package for Flight Ops

Introduction to SMS

1

Conclusion

Contents

2

2

3

Page 3: Presented by Captain Herbert DEISScoscap-na.com/sites/default/files/Airbus SMS COSCAP V2...Airbus has developed a SMS package for flight operations An integrated approach Designed

© AIRBUS S.A.S. All rights reserved. Confidential and proprietary document.

Airbus SMS package for Flight Ops

Introduction to SMS

1

Conclusion

Contents

3

2

3

1

Page 4: Presented by Captain Herbert DEISScoscap-na.com/sites/default/files/Airbus SMS COSCAP V2...Airbus has developed a SMS package for flight operations An integrated approach Designed

© AIRBUS S.A.S. All rights reserved. Confidential and proprietary document.

Airbus involvement

For industry and regulators through the ICAO SMS

working group:

To develop guidance material and propose elements for

implementation of SMS in Annex 8

To advise ICAO on SMS

For the airlines:

Airbus is supporting the airlines with the SMS package for

flight ops

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Page 5: Presented by Captain Herbert DEISScoscap-na.com/sites/default/files/Airbus SMS COSCAP V2...Airbus has developed a SMS package for flight operations An integrated approach Designed

© AIRBUS S.A.S. All rights reserved. Confidential and proprietary document.

SMS Concept

5

THE SAFETY TOOLS THAT ALREADY EXIST

Page 6: Presented by Captain Herbert DEISScoscap-na.com/sites/default/files/Airbus SMS COSCAP V2...Airbus has developed a SMS package for flight operations An integrated approach Designed

© AIRBUS S.A.S. All rights reserved. Confidential and proprietary document.

6

Reactive Safety

Proactive Safety

Predictive Safety

SMS Concept

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Page 7: Presented by Captain Herbert DEISScoscap-na.com/sites/default/files/Airbus SMS COSCAP V2...Airbus has developed a SMS package for flight operations An integrated approach Designed

© AIRBUS S.A.S. All rights reserved. Confidential and proprietary document.

7

Reactive Safety

Predictive Safety

Proactive Safety

Hazard Identification Function

SMS Concept

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Page 8: Presented by Captain Herbert DEISScoscap-na.com/sites/default/files/Airbus SMS COSCAP V2...Airbus has developed a SMS package for flight operations An integrated approach Designed

© AIRBUS S.A.S. All rights reserved. Confidential and proprietary document.

8

Hazard Identification Function

Intolerable

Tolerable

Acceptable

Risk level

Risks

Assessment Safety Performance

Targets

Safety Performance Indicators

SMS Concept

8

Page 9: Presented by Captain Herbert DEISScoscap-na.com/sites/default/files/Airbus SMS COSCAP V2...Airbus has developed a SMS package for flight operations An integrated approach Designed

© AIRBUS S.A.S. All rights reserved. Confidential and proprietary document.

9

Hazard Identification Function

Intolerable

Tolerable

Acceptable

Risk level

Risks

Assessment

Mitigation – Actions Management Function

Safety Performance

Targets

Safety Performance Indicators

SMS Concept

9

Page 10: Presented by Captain Herbert DEISScoscap-na.com/sites/default/files/Airbus SMS COSCAP V2...Airbus has developed a SMS package for flight operations An integrated approach Designed

© AIRBUS S.A.S. All rights reserved. Confidential and proprietary document.

10

Hazard Identification Function

Safety Performance

Indicators

Intolerable

Tolerable

Acceptable

Risk level

Risks

Assessment

Mitigation – Actions Management Function Senior Management

Safety Performance

Targets

Safety Performance Indicators

SMS Concept

10

Page 11: Presented by Captain Herbert DEISScoscap-na.com/sites/default/files/Airbus SMS COSCAP V2...Airbus has developed a SMS package for flight operations An integrated approach Designed

© AIRBUS S.A.S. All rights reserved. Confidential and proprietary document.

SMS in few words...

Page 11

SMS is built on below 4 pillars:

SMS main functions are:

Risk assessment, for tolerability

Mitigation: Reactive, Proactive, Predictive actions

Safety assurance through Safety performance Indicators

with Targets

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Page 12: Presented by Captain Herbert DEISScoscap-na.com/sites/default/files/Airbus SMS COSCAP V2...Airbus has developed a SMS package for flight operations An integrated approach Designed

© AIRBUS S.A.S. All rights reserved. Confidential and proprietary document.

Airbus solution for SMS

Airbus has developed a SMS package for flight operations

An integrated approach

Designed to help Airlines in implementing efficient SMS

A set of solutions and Airbus experts available

to understand your particular needs and

to establish together optimal solutions

conform to the strictest aviation safety requirements

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Page 13: Presented by Captain Herbert DEISScoscap-na.com/sites/default/files/Airbus SMS COSCAP V2...Airbus has developed a SMS package for flight operations An integrated approach Designed

© AIRBUS S.A.S. All rights reserved. Confidential and proprietary document.

Airbus SMS package for Flight Ops

Introduction to SMS

1

Conclusion

Contents

2

3

2

13

Page 14: Presented by Captain Herbert DEISScoscap-na.com/sites/default/files/Airbus SMS COSCAP V2...Airbus has developed a SMS package for flight operations An integrated approach Designed

© AIRBUS S.A.S. All rights reserved. Confidential and proprietary document.

Airbus SMS package for Flight Ops

14

Page 15: Presented by Captain Herbert DEISScoscap-na.com/sites/default/files/Airbus SMS COSCAP V2...Airbus has developed a SMS package for flight operations An integrated approach Designed

© AIRBUS S.A.S. All rights reserved. Confidential and proprietary document.

Airbus SMS package for Flight Ops

15

Page 16: Presented by Captain Herbert DEISScoscap-na.com/sites/default/files/Airbus SMS COSCAP V2...Airbus has developed a SMS package for flight operations An integrated approach Designed

© AIRBUS S.A.S. All rights reserved. Confidential and proprietary document.

Airbus SMS package for Flight Ops

Operator SMS Course

FDA Safety Analyst Course

Airbus Training Centres: TLS – MIA – PEK

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Page 17: Presented by Captain Herbert DEISScoscap-na.com/sites/default/files/Airbus SMS COSCAP V2...Airbus has developed a SMS package for flight operations An integrated approach Designed

© AIRBUS S.A.S. All rights reserved. Confidential and proprietary document.

Airbus SMS Package: Courses

SMS processes study

SMS Methodologies

Workshops: Practices

4 days

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Page 18: Presented by Captain Herbert DEISScoscap-na.com/sites/default/files/Airbus SMS COSCAP V2...Airbus has developed a SMS package for flight operations An integrated approach Designed

© AIRBUS S.A.S. All rights reserved. Confidential and proprietary document.

Course Syllabus

Operator SMS Course: syllabus

Operator SMS course complies with the 4 SMS pillars:

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Page 19: Presented by Captain Herbert DEISScoscap-na.com/sites/default/files/Airbus SMS COSCAP V2...Airbus has developed a SMS package for flight operations An integrated approach Designed

© AIRBUS S.A.S. All rights reserved. Confidential and proprietary document.

Airbus SMS Package: Courses

Efficient safety analysis through FDA

Daily tasks organisation

Integration in SMS

3 days

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Page 20: Presented by Captain Herbert DEISScoscap-na.com/sites/default/files/Airbus SMS COSCAP V2...Airbus has developed a SMS package for flight operations An integrated approach Designed

© AIRBUS S.A.S. All rights reserved. Confidential and proprietary document.

Airbus SMS Package: Courses

3 DAYS

1 day of Standalone presentations

2 days of practical Training based on Workshops

Hands on Training is supported by AirFASE FDA tool,

using a Training Database

Course given by two expert pilots from Airbus Flight

Operations Support & Services

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Page 21: Presented by Captain Herbert DEISScoscap-na.com/sites/default/files/Airbus SMS COSCAP V2...Airbus has developed a SMS package for flight operations An integrated approach Designed

© AIRBUS S.A.S. All rights reserved. Confidential and proprietary document.

Main Objective

Helping Safety Officers to

Conduct a Flight Safety

process through Flight

Data Analysis

Identification of Safety Issues

Hazards Identification

Risk Mitigation Process

Integration into Airline SMS

Review of Data

FDA Safety Analyst course

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Page 22: Presented by Captain Herbert DEISScoscap-na.com/sites/default/files/Airbus SMS COSCAP V2...Airbus has developed a SMS package for flight operations An integrated approach Designed

© AIRBUS S.A.S. All rights reserved. Confidential and proprietary document.

Safety Management concept

Regulation

What to monitor?

From recorders to AirFASE

Limitations

FDA into global SMS

Introduction to AirFASE

FDA Safety Analyst course: Day 1

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Page 23: Presented by Captain Herbert DEISScoscap-na.com/sites/default/files/Airbus SMS COSCAP V2...Airbus has developed a SMS package for flight operations An integrated approach Designed

© AIRBUS S.A.S. All rights reserved. Confidential and proprietary document.

Operational Workshops: Analysis

Cleaning/Filtering the Database

Database Study

Mapping of network difficulties

Special event study/Querying the database

FDA Safety Analyst course: Day 2

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Page 24: Presented by Captain Herbert DEISScoscap-na.com/sites/default/files/Airbus SMS COSCAP V2...Airbus has developed a SMS package for flight operations An integrated approach Designed

© AIRBUS S.A.S. All rights reserved. Confidential and proprietary document.

Workshop on final report

Weekly, Monthly Tasks

Correctives actions processes, risk mitigation

Course completion certificate

Operational Workshops: Reporting

FDA Safety Analyst course: Day 3

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Page 25: Presented by Captain Herbert DEISScoscap-na.com/sites/default/files/Airbus SMS COSCAP V2...Airbus has developed a SMS package for flight operations An integrated approach Designed

© AIRBUS S.A.S. All rights reserved. Confidential and proprietary document.

Airbus SMS package for Flight Ops

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Page 26: Presented by Captain Herbert DEISScoscap-na.com/sites/default/files/Airbus SMS COSCAP V2...Airbus has developed a SMS package for flight operations An integrated approach Designed

© AIRBUS S.A.S. All rights reserved. Confidential and proprietary document.

Tools: AirFASE+SAMS

2 Dedicated Software:

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FDA tool: AirFASE

SMS tool: SAMS

Page 27: Presented by Captain Herbert DEISScoscap-na.com/sites/default/files/Airbus SMS COSCAP V2...Airbus has developed a SMS package for flight operations An integrated approach Designed

© AIRBUS S.A.S. All rights reserved. Confidential and proprietary document.

Safety Assessment & Management System (SAMS)

Designed to assist your Safety Department in its

SMS activities and connected to AirFASE

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Page 28: Presented by Captain Herbert DEISScoscap-na.com/sites/default/files/Airbus SMS COSCAP V2...Airbus has developed a SMS package for flight operations An integrated approach Designed

© AIRBUS S.A.S. All rights reserved. Confidential and proprietary document.

Interface to enter safety reports:

Flight crew report, Cabin crew report, Ground crew report …

Flight observations reports (Threat and error methodology)

FDA report on individual flights showing high deviations…

Default Reports templates customizable

SAMS: Reporting module

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Page 29: Presented by Captain Herbert DEISScoscap-na.com/sites/default/files/Airbus SMS COSCAP V2...Airbus has developed a SMS package for flight operations An integrated approach Designed

© AIRBUS S.A.S. All rights reserved. Confidential and proprietary document.

Contextual markers:

date, time, airport ,aircraft type, phase of Flight ...

Safety markers from a 3 levels taxonomy

Straightforward meaningful (no scientific expertise

needed)

Fully customizable

Link with AirFASE flights

SAMS: Classification of the occurrences

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Page 30: Presented by Captain Herbert DEISScoscap-na.com/sites/default/files/Airbus SMS COSCAP V2...Airbus has developed a SMS package for flight operations An integrated approach Designed

© AIRBUS S.A.S. All rights reserved. Confidential and proprietary document.

Event Detection through Flight Profiles

Flight Data Analysis: AirFASE

Flight data Events

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Page 31: Presented by Captain Herbert DEISScoscap-na.com/sites/default/files/Airbus SMS COSCAP V2...Airbus has developed a SMS package for flight operations An integrated approach Designed

© AIRBUS S.A.S. All rights reserved. Confidential and proprietary document.

Flight Data Analysis: AirFASE

Flight Flagged with

SAMS report and ORC

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Page 32: Presented by Captain Herbert DEISScoscap-na.com/sites/default/files/Airbus SMS COSCAP V2...Airbus has developed a SMS package for flight operations An integrated approach Designed

© AIRBUS S.A.S. All rights reserved. Confidential and proprietary document.

AirFASE

Page 32

A powerful statistical module

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Page 33: Presented by Captain Herbert DEISScoscap-na.com/sites/default/files/Airbus SMS COSCAP V2...Airbus has developed a SMS package for flight operations An integrated approach Designed

© AIRBUS S.A.S. All rights reserved. Confidential and proprietary document.

Page 33

AirFASE

Unstabilized Approaches increase during Summer weather

Numerous safety indicators monitoring safety

trends

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Page 34: Presented by Captain Herbert DEISScoscap-na.com/sites/default/files/Airbus SMS COSCAP V2...Airbus has developed a SMS package for flight operations An integrated approach Designed

© AIRBUS S.A.S. All rights reserved. Confidential and proprietary document.

Airbus SMS package for Flight Ops

34

Page 35: Presented by Captain Herbert DEISScoscap-na.com/sites/default/files/Airbus SMS COSCAP V2...Airbus has developed a SMS package for flight operations An integrated approach Designed

© AIRBUS S.A.S. All rights reserved. Confidential and proprietary document.

Guidance Manual: AOPM

Airline Operations Policy Manual (AOPM)

Based on EU-OPS 1,

AOPM provide guidance and regulatory references

to write Operations Manual part A

AOPM Chapter 3

is dedicated to SMS

provides guidance on SMS

(Available on Airbus website Airbusworld)

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Page 36: Presented by Captain Herbert DEISScoscap-na.com/sites/default/files/Airbus SMS COSCAP V2...Airbus has developed a SMS package for flight operations An integrated approach Designed

© AIRBUS S.A.S. All rights reserved. Confidential and proprietary document.

Guidance Manual: AOPM

Available on

www.airbusworld.com

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Page 37: Presented by Captain Herbert DEISScoscap-na.com/sites/default/files/Airbus SMS COSCAP V2...Airbus has developed a SMS package for flight operations An integrated approach Designed

© AIRBUS S.A.S. All rights reserved. Confidential and proprietary document.

Airbus SMS package for Flight Ops

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Page 38: Presented by Captain Herbert DEISScoscap-na.com/sites/default/files/Airbus SMS COSCAP V2...Airbus has developed a SMS package for flight operations An integrated approach Designed

© AIRBUS S.A.S. All rights reserved. Confidential and proprietary document.

Airbus designed “flight Ops visits” dedicated to SMS

Flight Ops organisation Review

SMS functional process Review

Airbus SMS Package: SMS Ops Visits

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Page 39: Presented by Captain Herbert DEISScoscap-na.com/sites/default/files/Airbus SMS COSCAP V2...Airbus has developed a SMS package for flight operations An integrated approach Designed

© AIRBUS S.A.S. All rights reserved. Confidential and proprietary document.

Flight Ops Organization

Flight Crew and Cabin Crew Management

Crew Scheduling

Flight Crew and Cabin Crew Training

Flight Ops documentation

Flight Ops Engineering

Flight Dispatch

OCC (Operation Control Center)

Flight Safety

Quality system

Flight Observations from Jump-seat

Page 39

Scope of Flight Ops organisation Review

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Page 40: Presented by Captain Herbert DEISScoscap-na.com/sites/default/files/Airbus SMS COSCAP V2...Airbus has developed a SMS package for flight operations An integrated approach Designed

© AIRBUS S.A.S. All rights reserved. Confidential and proprietary document.

Hazard identification

Risk assessment and Mitigation

Safety policy

Safety objective

Safety performance indicators

Management of change

Safety Training

Safety Communication

SMS Documentation

Page 40

Scope of SMS functional Review

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Page 41: Presented by Captain Herbert DEISScoscap-na.com/sites/default/files/Airbus SMS COSCAP V2...Airbus has developed a SMS package for flight operations An integrated approach Designed

© AIRBUS S.A.S. All rights reserved. Confidential and proprietary document.

Airbus SMS package for Flight Ops

Introduction to SMS

1

Conclusion

Contents

41

2

3

2

3

2

Page 42: Presented by Captain Herbert DEISScoscap-na.com/sites/default/files/Airbus SMS COSCAP V2...Airbus has developed a SMS package for flight operations An integrated approach Designed

© AIRBUS S.A.S. All rights reserved. Confidential and proprietary document.

Airbus SMS package for Flight Ops

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