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needs assessment refers to the process used to determine whether training is necessary.

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Content

IntroductionNeed for need assessmentMethods used in needs assessmentNeeds assessment processConclusion

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Introduction

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Why is needs assessment necessary ?

Training may be incorrectly used as a solution to a performance problem

Training programs may have the wrong content, objective, or methods.

Trainees may be sent to training programs for which they do not have the basic

skills, prerequisite skills, or confidence needed to learn. Training will not deliver the expected learning, behaviour change,

or financial results that the company excepts Money will be spent on training programs that are unnecessary

because they are unrelated to the company’s business strategy.

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Participation in needs assessment

Upper-level managerMid-level managerTrainers

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Methods in needs assessment

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Process in needs assessment

1. Organizational analysis :

2. Personal analysis :

3. Task analysis :

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Organizational analysis

Strategic direction Support of managers, peers, and employees for training activities Training resources

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Personal analysis

Person characteristics Inputs Output Consequences Feedback

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Task analysis

work activity (task) Knowledge, skills, ability, personal capability, condition under which task are performed.

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Conclusion• Needs assessment is an essential tool in making sure that the programs that are offered are needed and that new interventions will meet unaddressed needs of clients.

• Unless systematic needs assessments are conducted, precious resources are wasted addressing problems that do not exist.

•To maximize employees motivation in training programs, managers and trainers need to understand the lacking factors prior to sending the employees to training.