presentation at fwa retooling event presentation at fwa retooling event - 9sept reskilling for new...
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Presentation at FWA Retooling Event
Presentation at FWA Retooling Event - 9Sept
Reskilling for New CareersSingapore Workforce Development Agency (WDA)
Presentation at FWA Retooling Event
Content
1. Introduction to WDA
2. Singapore Workforce Skills Qualifications (WSQ) & FICS
3. List of FICS Courses
4. Types of Reskilling Programmes & Options
5. Cases & Examples of Skills Conversion
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Presentation at FWA Retooling Event
Who we are?
WDAThe Singapore Workforce Development Agency (WDA) was set up on 1 September 2003 and tasked to build a first-class lifelong education and training system for Singapore workers.
Vision-A Competitive Workforce- Learning for Life-Advancing with Skills
Mission- Enhance employability and competitiveness of our workforce
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Presentation at FWA Retooling Event
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Presentation at FWA Retooling Event
Who we are?
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Industry Divisions
Support Services Divisions
Community &Professional
Services
Healthcare,Retail &Business
Manufacturing& Construction
Tourism
GenericSkills
Development
QualityAssurance
Corporate& Marketing
Communications
Incentives& Finance
Policy
InformationTechnology
CorporateDevelopment
EmploymentFaciliation
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Presentation at FWA Retooling Event
What kind of Continuing Education & Training (CET)?
Accessible Industry-led
ComprehensiveStrong
PartnershipsHigh Quality
Affordable
Key principles underpinning our training design:
We envisage a Continuing Education & Training (CET) system that will ensure workers regardless of educational background and experiences can have access to quality training and skills development throughout their working life.
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What is Workforce Skills Qualifications (WSQ)?
A national credentialing system that trains, develops, assesses, and recognises adult workers for competencies they need to stay employable and competitive in the global economy
Adult Centric
Quality AssuredOpen AccessWork & Job
Focused
CompetencyBased
Industry Relevant
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Presentation at FWA Retooling Event
How far have we gone?
• Human Resource• Leadership and People
Management• Infocomm Technology• Finance• Creative (Design)• Creative (Media &
Comm)• Creative (Arts &
Culture)• Pre-School Education• Training• Tourism• Food & Beverage
• Retail• Healthcare• Generic Manufacturing Skills• Aerospace• Precision Engineering• Security• Landscape• Floristry• Spa• Community & Social
Services• Workplace Safety & HealthMore to come…
WSQ system implemented in > 20 vertical / horizontal industries, including financial services:
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Presentation at FWA Retooling Event
FICS = Finance WSQ in concept and implementation
• The Financial Industry Competency Standards (FICS) is the brand name for use in financial services sector
• Industry led with tripartite funding support from WDA, MAS & IBF
• 5 CET Centres appointed to build awareness of career options and deliver training to all those in pursuit of training and competency enhancement
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Presentation at FWA Retooling Event
Anti-money Laundering
Consumer BankingFund ManagementInsuranceWealth ManagementWholesale Banking
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Cash ManagementCredit AnalysisCredit AdministrationProject FinancingRelationship Management--Enterprise Banking-Wholesale Corporate-BankingSales & Marketing –Transactional ServicesStructured Financing AdvisoryTrade FinanceTrade Processing
Origination, Structuring & AdvisorySales & Distribution
Asset SecuritisationOperations Deal Processing and Settlements Debt Origination & SyndicationProduct ControlResearchTradingTreasury Sales
Business Development - InstitutionalBusiness Development - RetailCentral DealingFund AdministrationPerformance MeasurementPortfolio ManagementProduct DevelopmentPrivate Equity
Claims HandlingUnderwriting
Claims HandlingUnderwritingRelationship Management
Asset Liability Management --Banking-InsuranceCredit AnalyticsCredit Risk Management (Consumer Banking)Credit Risk Management (Corporate Banking)Market Risk AnalyticsMarket Risk ManagementOperational Risk Management
Stockbroking Investment Advisory ServicesRelationship Management - High Net WorthRelationship Management - Mass AffluentRelationship Management - RetailTrust AdministrationTrust & Estate Planning
General InsuranceJR 1, 3 to 6
Securities & FuturesJR 5
Life InsuranceJR 1, 3 to 6
Risk ManagementJR 5 to 6
Wealth ManagementJR 3 to 6
ComplianceJR 4 to 6
Financial MarketsJR 4 to 6
Corporate BankingJR 4 to 6
Corporate FinanceJR 4 to 6
Fund ManagementJR 2 to 6
Overview of FICS by segments, job families & job roles
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Presentation at FWA Retooling Event
Anti-money Laundering
Consumer BankingFund ManagementInsuranceWealth ManagementWholesale Banking
.WDA .WSQ .FICS .Programmes .Cases
Cash ManagementCredit AnalysisCredit AdministrationProject FinancingRelationship Management--Enterprise Banking-Wholesale Corporate-BankingSales & Marketing –Transactional ServicesStructured Financing AdvisoryTrade FinanceTrade Processing
Origination, Structuring & AdvisorySales & Distribution
Asset SecuritisationOperations Deal Processing and Settlements Debt Origination & SyndicationProduct ControlResearchTradingTreasury Sales
Business Development - InstitutionalBusiness Development - RetailCentral DealingFund AdministrationPerformance MeasurementPortfolio ManagementProduct DevelopmentPrivate Equity
Claims HandlingUnderwriting
Claims HandlingUnderwritingRelationship Management
Asset Liability Management --Banking-InsuranceCredit AnalyticsCredit Risk Management (Consumer Banking)Credit Risk Management (Corporate Banking)Market Risk AnalyticsMarket Risk ManagementOperational Risk Management
Stockbroking Investment Advisory ServicesRelationship Management - High Net WorthRelationship Management - Mass AffluentRelationship Management - RetailTrust AdministrationTrust & Estate Planning
General InsuranceJR 1, 3 to 6
Securities & FuturesJR 5
Life InsuranceJR 1, 3 to 6
Risk ManagementJR 5 to 6
Wealth ManagementJR 3 to 6
ComplianceJR 4 to 6
Financial MarketsJR 4 to 6
Corporate BankingJR 4 to 6
Corporate FinanceJR 4 to 6
Fund ManagementJR 2 to 6
How to interpret and select courses?
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Industry Segment:Financial MarketsJob Family:Operations Deal Processing & Settlements (Role IV)Course:FICS SMU Professional Certificate in Global Markets Operations
Presentation at FWA Retooling Event
Which government subsidised programmes can you tap on?
1. Seeking In-Employment
Upgrading or Role
Change within Finance Sector
FICS Courses
2. Seeking Skills Conversion for
New Careers and Sectors
Professional Conversion Programmes (PCP)
3. Refreshing on How
to do Job Search
Career Skills Workshops
Purpose Programme/Scheme
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Presentation at FWA Retooling Event
Professional Conversion Programmes (PCPs)
• Arts Managers• Assistant Editors• Digital Animation Artists• Game Programmers• Public Relations Executives• New Media Sales Professionals
Creative
Tourism
• Hospitality Managers• Tourism (attractions)• MICE & Events• Retail Professionals
Others
• Adult Educators• Culinary Chefs• Sustainable Design
Consultants
Manufacturing
• Precision Engineers• Aerospace Professionals• Workplace Safety &
Health Officers
Healthcare & Social Services
• Physiotherapists• Registered Nurses• Occupational Therapists• Social Workers• Pre-School Teachers
Infocomm Technology (ICT)
• Software Developers• Systems Analysis
Professionals• System Administrators
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Presentation at FWA Retooling Event
Professional Conversion Programmes (PCPs)
Public Relations Executives 7 (Full-Time) 90% of course fees funding & monthly stipend
MICE & Events 12 (Full-Time)
Retail Professionals 6 (Full-Time)
Social Workers 24 (Full-Time)
Tourism (Attractions) 12 (Full-Time)
Adult Educators 4 (Full-Time)
Culinary Chefs 15 (Full-Time)
Pre-School Teachers 20 (Full-Time)
Exanples of PCP Duration (months) Subsidies
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Presentation at FWA Retooling Event
PMET Career Skills Workshops
A 2-day workshop to help participants write an effective CV and cover letter, present a professional first impression and manage the interview process confidently.
Topics covered: 1. Self Discovery and Career Management 2. Effective CV and Cover Letter Writing 3. Networking and Job Search 4. Interview Skills 5. Image Management
next run:
8-9 Oct 09nett fee:$15/pax
(after subsidy)
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Taking the step … …
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“Ms Khoo has worked all her life in people-centric jobs. Her interests to work with children made her embarked on the Trainee Principal course, where she’s taught to nurture pre-schoolers through strong character-building…”
Ms Agnes Khoo, 50, Trainee Principal
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“Ms Yeo was a recent graduate in Communications & New Media from NUS, and was eager to apply her classroom knowledge into the real world. The PCP for public relations further trained her on practical industry know-hows, and more importantly, a direct employment into a PR firm…”
Ms Cheryl Yeo, early 20+,Communications Officer
Presentation at FWA Retooling Event
Taking the step … …
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“Ms Lee holds a master degree in business and a bachelor’s degree in marketing. She was holding a well-paying pharmaceutical sales job then. With the desire to “do something more meaningful”, she applied for the PCP for registered nurse and is now a full-fledged professional nurse…”Ms Lee Ying Ying, 35,
Registered Nurse
“A talented graphic designer, Ms Sim was always in search for a stable and permanent job relating to her field. She took the opportunity to enroll into the PCP for interactive & digital media professionals which not only took her skills to the next level but also ensured her a position in a renown communication solutions firm…“ Ms Jean Sim, 30+,
Creative Consultant
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Presentation at FWA Retooling Event
Taking the step … …
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“Also previously part of the banking and finance industry, Ms Koh wanted to pursue her passion in working with people with special needs. She is currently pursuing a WSQ Diploma in occupational therapist, and is guaranteed a job with a sponsoring hospital upon completion. She is on her way to realising her dreams…” Ms Emily koh, 33,
Occupational Therapist
"Janet spent most of her 27 years career in the manufacturing industry. Through the 15 months Professional Conversion Programme for Hospitality Managers, Janet is now attached to the Ascott Group which will see her gain essential industry experience with a leading industry player as well as graduate with a Master of Hospitality Administration." Ms Janet Wong, 49,
Hospitality Management Trainee
Presentation at FWA Retooling Event
Taking the step … …
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Ms Hazel Wong, 35,Tourism Management Trainee
"Though Hazel has extensive experience in HR and administration, she had a burning desire to join the Tourism industry. Currently she has enrolled into the PCP for the Attractions sector. Hazel will be spending a year under a traineeship programme which would see her exposed to the wide spectrum of skills and knowledge in Attractions management."
“Ms Zhong has an ACCA certificate and was previously from the Finance Industry as an accountant and auditor. With little job satisfaction from her job, she took a WSQ course on makeup and is now employed in Sephora. The retail business recognises and adopts WSQ in-house training for their staffs …” Ms Gelainza Khong, 29,
Retail Sales Advisor
Presentation at FWA Retooling Event
Taking the step … …
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“Ms Kew left her job in 2008 to devote more time to her child. She retained plans to return to the workforce. Chancing upon the WSQ specialist diploma programme for Precision Engineering, she got enrolled on a part time basis for one year. Ms Kew had since received 2 job offers and secured an employment even before completion of the programme…”Ms Kew Loy Moy, 40,
Sales Engineer
Presentation at FWA Retooling Event
Where to get more information?
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More information can be found on the following websites:
FICS courseswww.fics.org.sgwww.ibf.org.sg
PCP & SPUR courseswww.wda.gov.sg
For other enquiries, please contact:
WDA Hotline: 6883 5885Email: [email protected]
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Presentation at FWA Retooling Event
Thank You!Singapore Workforce Development Agency (WDA)