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Presentation at FWA Retooling Event Presentation at FWA Retooling Event - 9Sept Reskilling for New Careers Singapore Workforce Development Agency (WDA)

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Page 1: Presentation at FWA Retooling Event Presentation at FWA Retooling Event - 9Sept Reskilling for New Careers Singapore Workforce Development Agency (WDA)

Presentation at FWA Retooling Event

Presentation at FWA Retooling Event - 9Sept

Reskilling for New CareersSingapore Workforce Development Agency (WDA)

Page 2: Presentation at FWA Retooling Event Presentation at FWA Retooling Event - 9Sept Reskilling for New Careers Singapore Workforce Development Agency (WDA)

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Content

1. Introduction to WDA

2. Singapore Workforce Skills Qualifications (WSQ) & FICS

3. List of FICS Courses

4. Types of Reskilling Programmes & Options

5. Cases & Examples of Skills Conversion

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Page 3: Presentation at FWA Retooling Event Presentation at FWA Retooling Event - 9Sept Reskilling for New Careers Singapore Workforce Development Agency (WDA)

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Who we are?

WDAThe Singapore Workforce Development Agency (WDA) was set up on 1 September 2003 and tasked to build a first-class lifelong education and training system for Singapore workers.

Vision-A Competitive Workforce- Learning for Life-Advancing with Skills

Mission- Enhance employability and competitiveness of our workforce

.WDA .WSQ .FICS .Programmes .Cases

Presentation at FWA Retooling Event

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Who we are?

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Industry Divisions

Support Services Divisions

Community &Professional

Services

Healthcare,Retail &Business

Manufacturing& Construction

Tourism

GenericSkills

Development

QualityAssurance

Corporate& Marketing

Communications

Incentives& Finance

Policy

InformationTechnology

CorporateDevelopment

EmploymentFaciliation

.WDA .WSQ .FICS .Programmes .Cases

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What kind of Continuing Education & Training (CET)?

Accessible Industry-led

ComprehensiveStrong

PartnershipsHigh Quality

Affordable

Key principles underpinning our training design:

We envisage a Continuing Education & Training (CET) system that will ensure workers regardless of educational background and experiences can have access to quality training and skills development throughout their working life.

.WDA .WSQ .FICS .Programmes .Cases

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What is Workforce Skills Qualifications (WSQ)?

A national credentialing system that trains, develops, assesses, and recognises adult workers for competencies they need to stay employable and competitive in the global economy

Adult Centric

Quality AssuredOpen AccessWork & Job

Focused

CompetencyBased

Industry Relevant

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How far have we gone?

• Human Resource• Leadership and People

Management• Infocomm Technology• Finance• Creative (Design)• Creative (Media &

Comm)• Creative (Arts &

Culture)• Pre-School Education• Training• Tourism• Food & Beverage

• Retail• Healthcare• Generic Manufacturing Skills• Aerospace• Precision Engineering• Security• Landscape• Floristry• Spa• Community & Social

Services• Workplace Safety & HealthMore to come…

WSQ system implemented in > 20 vertical / horizontal industries, including financial services:

.WDA .WSQ .FICS .Programmes .Cases

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FICS = Finance WSQ in concept and implementation

• The Financial Industry Competency Standards (FICS) is the brand name for use in financial services sector

• Industry led with tripartite funding support from WDA, MAS & IBF

• 5 CET Centres appointed to build awareness of career options and deliver training to all those in pursuit of training and competency enhancement

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Anti-money Laundering

Consumer BankingFund ManagementInsuranceWealth ManagementWholesale Banking

.WDA .WSQ .FICS .Programmes .Cases

Cash ManagementCredit AnalysisCredit AdministrationProject FinancingRelationship Management--Enterprise Banking-Wholesale Corporate-BankingSales & Marketing –Transactional ServicesStructured Financing AdvisoryTrade FinanceTrade Processing

Origination, Structuring & AdvisorySales & Distribution

Asset SecuritisationOperations Deal Processing and Settlements Debt Origination & SyndicationProduct ControlResearchTradingTreasury Sales

Business Development - InstitutionalBusiness Development - RetailCentral DealingFund AdministrationPerformance MeasurementPortfolio ManagementProduct DevelopmentPrivate Equity

Claims HandlingUnderwriting

Claims HandlingUnderwritingRelationship Management

Asset Liability Management --Banking-InsuranceCredit AnalyticsCredit Risk Management (Consumer Banking)Credit Risk Management (Corporate Banking)Market Risk AnalyticsMarket Risk ManagementOperational Risk Management

Stockbroking Investment Advisory ServicesRelationship Management - High Net WorthRelationship Management - Mass AffluentRelationship Management - RetailTrust AdministrationTrust & Estate Planning

General InsuranceJR 1, 3 to 6

Securities & FuturesJR 5

Life InsuranceJR 1, 3 to 6

Risk ManagementJR 5 to 6

Wealth ManagementJR 3 to 6

ComplianceJR 4 to 6

Financial MarketsJR 4 to 6

Corporate BankingJR 4 to 6

Corporate FinanceJR 4 to 6

Fund ManagementJR 2 to 6

Overview of FICS by segments, job families & job roles

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Anti-money Laundering

Consumer BankingFund ManagementInsuranceWealth ManagementWholesale Banking

.WDA .WSQ .FICS .Programmes .Cases

Cash ManagementCredit AnalysisCredit AdministrationProject FinancingRelationship Management--Enterprise Banking-Wholesale Corporate-BankingSales & Marketing –Transactional ServicesStructured Financing AdvisoryTrade FinanceTrade Processing

Origination, Structuring & AdvisorySales & Distribution

Asset SecuritisationOperations Deal Processing and Settlements Debt Origination & SyndicationProduct ControlResearchTradingTreasury Sales

Business Development - InstitutionalBusiness Development - RetailCentral DealingFund AdministrationPerformance MeasurementPortfolio ManagementProduct DevelopmentPrivate Equity

Claims HandlingUnderwriting

Claims HandlingUnderwritingRelationship Management

Asset Liability Management --Banking-InsuranceCredit AnalyticsCredit Risk Management (Consumer Banking)Credit Risk Management (Corporate Banking)Market Risk AnalyticsMarket Risk ManagementOperational Risk Management

Stockbroking Investment Advisory ServicesRelationship Management - High Net WorthRelationship Management - Mass AffluentRelationship Management - RetailTrust AdministrationTrust & Estate Planning

General InsuranceJR 1, 3 to 6

Securities & FuturesJR 5

Life InsuranceJR 1, 3 to 6

Risk ManagementJR 5 to 6

Wealth ManagementJR 3 to 6

ComplianceJR 4 to 6

Financial MarketsJR 4 to 6

Corporate BankingJR 4 to 6

Corporate FinanceJR 4 to 6

Fund ManagementJR 2 to 6

How to interpret and select courses?

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Industry Segment:Financial MarketsJob Family:Operations Deal Processing & Settlements (Role IV)Course:FICS SMU Professional Certificate in Global Markets Operations

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Which government subsidised programmes can you tap on?

1. Seeking In-Employment

Upgrading or Role

Change within Finance Sector

FICS Courses

2. Seeking Skills Conversion for

New Careers and Sectors

Professional Conversion Programmes (PCP)

3. Refreshing on How

to do Job Search

Career Skills Workshops

Purpose Programme/Scheme

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Professional Conversion Programmes (PCPs)

• Arts Managers• Assistant Editors• Digital Animation Artists• Game Programmers• Public Relations Executives• New Media Sales Professionals

Creative

Tourism

• Hospitality Managers• Tourism (attractions)• MICE & Events• Retail Professionals

Others

• Adult Educators• Culinary Chefs• Sustainable Design

Consultants

Manufacturing

• Precision Engineers• Aerospace Professionals• Workplace Safety &

Health Officers

Healthcare & Social Services

• Physiotherapists• Registered Nurses• Occupational Therapists• Social Workers• Pre-School Teachers

Infocomm Technology (ICT)

• Software Developers• Systems Analysis

Professionals• System Administrators

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Professional Conversion Programmes (PCPs)

Public Relations Executives 7 (Full-Time) 90% of course fees funding & monthly stipend

MICE & Events 12 (Full-Time)

Retail Professionals 6 (Full-Time)

Social Workers 24 (Full-Time)

Tourism (Attractions) 12 (Full-Time)

Adult Educators 4 (Full-Time)

Culinary Chefs 15 (Full-Time)

Pre-School Teachers 20 (Full-Time)

Exanples of PCP Duration (months) Subsidies

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PMET Career Skills Workshops

A 2-day workshop to help participants write an effective CV and cover letter, present a professional first impression and manage the interview process confidently. 

Topics covered: 1. Self Discovery and Career Management 2. Effective CV and Cover Letter Writing 3. Networking and Job Search 4. Interview Skills 5. Image Management

next run:

8-9 Oct 09nett fee:$15/pax

(after subsidy)

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Taking the step … …

.WDA .WSQ .FICS .Programmes .Cases

“Ms Khoo has worked all her life in people-centric jobs. Her interests to work with children made her embarked on the Trainee Principal course, where she’s taught to nurture pre-schoolers through strong character-building…”

Ms Agnes Khoo, 50, Trainee Principal

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“Ms Yeo was a recent graduate in Communications & New Media from NUS, and was eager to apply her classroom knowledge into the real world. The PCP for public relations further trained her on practical industry know-hows, and more importantly, a direct employment into a PR firm…”

Ms Cheryl Yeo, early 20+,Communications Officer

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Taking the step … …

.WDA .WSQ .FICS .Programmes .Cases

“Ms Lee holds a master degree in business and a bachelor’s degree in marketing. She was holding a well-paying pharmaceutical sales job then. With the desire to “do something more meaningful”, she applied for the PCP for registered nurse and is now a full-fledged professional nurse…”Ms Lee Ying Ying, 35,

Registered Nurse

“A talented graphic designer, Ms Sim was always in search for a stable and permanent job relating to her field. She took the opportunity to enroll into the PCP for interactive & digital media professionals which not only took her skills to the next level but also ensured her a position in a renown communication solutions firm…“ Ms Jean Sim, 30+,

Creative Consultant

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Taking the step … …

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“Also previously part of the banking and finance industry, Ms Koh wanted to pursue her passion in working with people with special needs. She is currently pursuing a WSQ Diploma in occupational therapist, and is guaranteed a job with a sponsoring hospital upon completion. She is on her way to realising her dreams…” Ms Emily koh, 33,

Occupational Therapist

"Janet spent most of her 27 years career in the manufacturing industry. Through the 15 months Professional Conversion Programme for Hospitality Managers, Janet is now attached to the Ascott Group which will see her gain essential industry experience with a leading industry player as well as graduate with a Master of Hospitality Administration." Ms Janet Wong, 49,

Hospitality Management Trainee

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Taking the step … …

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Ms Hazel Wong, 35,Tourism Management Trainee

"Though Hazel has extensive experience in HR and administration, she had a burning desire to join the Tourism industry. Currently she has enrolled into the PCP for the Attractions sector. Hazel will be spending a year under a traineeship programme which would see her exposed to the wide spectrum of skills and knowledge in Attractions management."

“Ms Zhong has an ACCA certificate and was previously from the Finance Industry as an accountant and auditor. With little job satisfaction from her job, she took a WSQ course on makeup and is now employed in Sephora. The retail business recognises and adopts WSQ in-house training for their staffs …” Ms Gelainza Khong, 29,

Retail Sales Advisor

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Taking the step … …

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“Ms Kew left her job in 2008 to devote more time to her child. She retained plans to return to the workforce. Chancing upon the WSQ specialist diploma programme for Precision Engineering, she got enrolled on a part time basis for one year. Ms Kew had since received 2 job offers and secured an employment even before completion of the programme…”Ms Kew Loy Moy, 40,

Sales Engineer

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Where to get more information?

.WDA .WSQ .FICS .Programmes .Cases

More information can be found on the following websites:

FICS courseswww.fics.org.sgwww.ibf.org.sg

PCP & SPUR courseswww.wda.gov.sg

For other enquiries, please contact:

WDA Hotline: 6883 5885Email: [email protected]

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Thank You!Singapore Workforce Development Agency (WDA)