pre-travel period gatis blunavs 2009 tour operations topic #4
TRANSCRIPT
Pre-travel period
Gatis Blunavs 2009
Tour operations
Topic #4
1. Pre-travel meeting
2. Tour documentation for Tour Manager
Gatis Blunavs
Pre-travel meeting
• Timing:• Participants:• Place:• Agenda:
– Introduction of Personell– Coach, departure info– Tourist placement in Coach – Passport copies– Travel document check (Minors)– Info about audio / video
Tour documentation for Tour Manager
• Calculation• Contract with tourist• Tour programme (part of contract)• Group list • Insurance list• Coach placement list• Copies of Passports• Cash handling document
Cash handling documentPlanned expenses
Summary Real expenses
Difference
Fuel 700 LVL
Parking 200 EUR
Accom. 370 LVL Milano
200 EUR (Roma)
T.Manager fees
TOTAL: breaked by currencies
Signature .........
• Xeroxed copies
– Confirmation of Payment
– Confirmation of Booking
– (in case of need - our E-mail printouts also)
– Vauchers
– Rooming Lists*
– Insurance instructions (if any)
– Contract with Coach company
Tour documentation 2
Hand-out information etc. sheets
• Hand-out info– Tour route map– City plans– Phrase sheets– Useful info
– Insurance (client) cards– Company advertising materials
• Guidebooks
• Tourist Monthlies / Weeklies
• Agent’s Manuals
• Internet
– ‘’Image’’ brochures– ‘’Coffee table’’ editions
Info sources