pre-con education: six steps to build a successful capacity management practice

ca Opscenter

Pre-Con Education: Six Steps To Build A Successful Capacity Management PracticeJohn Ashby, Brian Jurasic, Jeremy Rossbach

OCX62E #CAWorld

ca OpscenterCA Technologies

2 © 2014 CA. ALL RIGHTS RESERVED.

Abstract

Effective capacity management has become a critical differentiator for IT organizations. Those that can’t effectively evolve their capacity

management practice will continue to struggle with complexity and negligible insights into capacity sizing and the impact of changing demand and resulting service/application performance. However, those

that gain advanced capacity management capabilities will be able to more effectively right-size investments, support key IT projects and align resources with business objectives. This hands-on lab will show you how

the largest retailer in the world maintains right-sized and scalable environments for any IT change. It offers a practical look at capacity management, outlining the six key steps IT organizations can take to

realize capacity management that delivers maximum value.

Six Steps…

CA Technologies


Agenda

WELCOME TO THE APPLICATION ECONOMY

CHALLENGES TO EFFECTIVE CAPACITY PLANNING

Q&A

ANALYST INSIGHTS

THE 6 STEPS

USE CASE EXAMPLES

1

2

3

4

5

6


Where Infrastructure Is No Longer An IT Decision–It’s Now A Business Decision To Achieve Predictive Outcomes

We’re in the midst of a business revolution–one where customers interact with businesses via software.

Where apps become the primary focus of the business.

Welcome to the Application Economy



8.6M visitors/250,000 concurrent connections

Slow performance

Expensive day-one roll back

Negative brand impact

Recent Healthcare

Website Launch



Recent Video Game

Release

Long wait times

Lost saved games

Day-one maintenance

Disastrous reviews



Current IT Challenges To Effective Capacity PlanningTactical, siloed approaches

Inefficient Ineffective Misalignment

Labor intensive, time consuming, error-prone

capacity planning processes

Limited insight into data center/business service views

of capacity or mapping dependents

Limited ability for IT to support business success with continuous reactive

approaches


It is imperative to manage capacity.

Most organizations are doing one, or more, of these:

HW refreshesThis can be: Expensive Risky Complex Disruptive

Consolidation

Virtualization

App rollouts/upgrades

Optimization

Deploy to cloud

A: CapacityQ: Why do it? (present/future)


#1Capacity Management is a top priority for IT

decision makers in 2014

Source: Pragmatic Capacity Management: Getting The Most Out Of Your Data Center Investments. An Enterprise Management Associates White Paper Prepared for CA Technologies, Oct 2014


CA Capacity ManagementIncrease efficiency, assure delivery and reduce costs with confidence.

DECISION SUPPORT FOR IT INVESTMENTS

Model growthAssess capacity efficiency

across ITIdentify utilization impact

to business services

PR

EDIC

TIV

E A

NA

LYTI

CS

Anticipate potential issues before they impact the customer experience

Strategic Business Value


Step 1Leverage Technology Data

A visual representation of

consumption on a potential new

host platforms (CML) helps IT

determine the best placement

for VMs supporting critical

business services.


Cross-platform reporting provides

a holistic view of all your data

center capacity consumption

rates–including areas of concern.

Step 2Establish a unified view.


“What-if” scenario modeling helps

IT plan optimal business strategies

(predictive and end-state

management) by illustrating how

capacity consumption will change

when workloads increase or are

migrated/consolidated.

Step 3Leverage predictive scenario planning.


Ensure not only the transition to

new platforms but also the

process to continually ensure the

right-size and cost-effective

hosting environment.

Step 4Implement continuous optimization.


Analyzing the effects of seasonal

peaks, business growth and

virtual/cloud migrations gives

IT an idea of how capacity will

have to scale and cost to support

new demands.

Step 5Leverage business data.


Capacity consumption reports help

IT see how much headroom is

available to a particular business

service while identifying risk,

enabling appropriate corrective

actions before impacting SLAs.

Step 6Establish business service capacity planning.


World’s Largest Retailer: Use Case

Platform

Analysis of capacityTrend, forecast, availability, trigger date, etc.

Primary growth drivers

Recommended Action PlanBuy, optimize, etc.

Justification Financials, including savings

Business value

Assumptions and constraints

Impact on other platforms

Impact of not doing

Alternatives

By Platform

Quarterly updates

Common format across platforms enables consolidation

An investment plan with justification

Will eventually be generated by CA tool


Your End StateGuaranteed To Hit Your Targets and Support The Business

PREDICTIVE ANALYTICS

Future Scenarios

Financial/Biz Plan

Massive DataRight-sized Resilient

& Cost EfficientFuture State


The Hidden 7th StepEnjoy the benefits.

Reduce costs of HW/SW by minimum of

25%

Improve planning times by

5-10x

Reduce app performance

defects by

20%

5X ROI

on the first project alone

Highly accurate projections within

3% of actuals

Comprehensive, intelligent capacity planning capabilities to more effectively address operational and strategic objectives

Protect brand. Improve time to market. Align IT and the Business.


The application economy runs on CA Capacity Management

24+Months in advance predicting capacity plans

Large US Bank

2000Unused apps eliminated saving millions

Large Telecommunications Company

$2.5MHW savings with first project alone

Large Food and Beverage Distributor

40,000+Servers Under Management

World’s Largest Retailer

$250 MillionSaved By Deferring New DC Build Out

Large Oil & Gas Company

50%Large Financial Firm

Reduction in HW costs


Download The White Paper Todayhttp://bit.ly/1125dLT

http://bit.ly/1125dLT


For More Information

To learn more about DevOps, please visit:

http://bit.ly/1wbjjqX

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For Informational Purposes Only

© 2014 CA. All rights reserved. All trademarks referenced herein belong to their respective companies.

This presentation provided at CA World 2014 is intended for information purposes only and does not form any type of warranty. Some of the specific slides with customer references relate to customer's specific use and experience of CA products and solutions so actual results may vary.

Terms of this Presentation

pre-con education: six steps to build a successful capacity management practice

Technology

capacity efficiency

capacity sizing

pragmatic capacity management

capacity consumption

business decision

business growth

business success

business revolutionone