World®’16

Ideation:IntelligentMainframeManagement–UnderstandingAutomationsRoleinProblemResolution

MichaelKiehlProductManager

MFX178E

MAINFRAMEANDWORKLOADAUTOMATION

2 ©2016CA.ALLRIGHTSRESERVED.@CAWORLD#CAWORLD

©2016CA.Allrightsreserved.Alltrademarksreferencedhereinbelongtotheirrespectivecompanies.

Thecontentprovidedinthis CAWorld2016presentationisintendedforinformationalpurposesonlyanddoesnotformanytypeofwarranty. The informationprovidedbyaCApartnerand/orCAcustomerhasnotbeenreviewedforaccuracybyCA.

ForInformationalPurposesOnlyTermsofthisPresentation

3 ©2016CA.ALLRIGHTSRESERVED.@CAWORLD#CAWORLD

Abstract

Yourcontributionsmakealargeimpactonthedirectionofoursolutions.Thissessionwillbeanopenexchangeofproduct-specificideastoadvancingourcapabilitiesintheareaofmainframeautomation.Weinviteyoutodiscussthechallengesfacedwhiledetectingproblemsonthemainframe,andhowCAOPS/MVSEventManagementandAutomationcancorrecttheseproblems,eliminateoutages,andbeusedtoresolveproblemsbothindependentlyandthroughintegrations.Thissessionreinforcesourcommitmenttodrivingbusinessagilityonthemostmissionessentialpartofyourbusinessintheapplicationeconomy.

MichaelKiehlCAProductManager

4 ©2016CA.ALLRIGHTSRESERVED.@CAWORLD#CAWORLD

OurGoal- BuildingtheIntelligentMainframe

EXPERTTOOLS

MonitorStatus,reacttothresholdbasedevents

Discover&monitor businessservicetopology

Rootcausehypothesis

Automateeventresponse

Automation

SPECIALISTTOOLS

Predictanddetectanomalies,respondtoanomalyalerts

DataDrivenOperationsDataAnalyticsBI/StatisticalModeling

GENERALISTTOOLS

Focusedresolutionguidance

USERPERSONA

Generalist

MAINF

RAME

OPERA

TIONS

Experts

Specialists

Automation

ENTERP

RISE

SUPP

ORT

CostANOMALYDETECTION

BUSINESSSERVICEMANAGEMENT

SECURITYBREACHDETECTION

EXPERTSYSTEMS

REPORTING

Predictbusinessservice

performance

5 ©2016CA.ALLRIGHTSRESERVED.@CAWORLD#CAWORLD

MainframeITOpsTeamPersona

MYPAINFirefightingandidentifyinglikelysourcesoffuturefires

HELPMEInstantlyknowwhat

changesmaytriggerproblems

ShermanSystemsEngineer

MYPAINMonitoringmanysystems&Devices

SheilaSupportAnalyst

HELPMESimplifyalerts,meaning

andaction

AndyAutomationDirector

AndersAutomationEngineer

MarlainaAutomationEngineer

MYPAINFirefightingandidentifying

automatedsolutionstopreviousproblems

HELPMEQuicklydevelopanddeployautomation.

Provideanalysistoidentifyandcorrectproblems.

6 ©2016CA.ALLRIGHTSRESERVED.@CAWORLD#CAWORLD

BrainstormingBusinessProblems

§ Whatisabusinessproblemyouarecurrentlyexperiencing?– ProblemcanbeofanySizeorScope

§ Ex:Notenoughpeopletogetalltheworkdone§ Ex:IdentifyingProblemMessages§ Ex:IdentifyingAutomationIssues

§ Howareyoutacklingtheseproblemstoday?

§ Whatautomationfunctionalitycouldbeaddedimprovethesituation?

7 ©2016CA.ALLRIGHTSRESERVED.@CAWORLD#CAWORLD

OvercomingBrainstormingLimitationsRemoves‘judgement’pressure

Allowsthemindtofollowdifferent/divergentpathsPromotesrelaxed,creativeenvironment

BrainstormingTechnique:WorstIdea

8 ©2016CA.ALLRIGHTSRESERVED.@CAWORLD#CAWORLD

Step3Reviewthelist– canwemakegoodideasfromthebadones?

Step1Chooseachallenge

Step2Thinkoftheworstpossiblesolutionsandcallthemout–facilitator/scribewillputthemonchart/whiteboard

WorstIdea

9 ©2016CA.ALLRIGHTSRESERVED.@CAWORLD#CAWORLD

Questions?

10 ©2016CA.ALLRIGHTSRESERVED.@CAWORLD#CAWORLD

MustSeeDemos

IntelligentMainframeCAOPS/MVSMainframeTheatre

IntelligentMainframeCAVantageMainframeTheatre

IntelligentMainframeCASYSVIEWMainframeTheatre

IntelligentMainframeCAUIMforzSystemsMainframeTheatre

11 ©2016CA.ALLRIGHTSRESERVED.@CAWORLD#CAWORLD

Thankyou.

Stayconnectedatcommunities.ca.com

12 ©2016CA.ALLRIGHTSRESERVED.@CAWORLD#CAWORLD

MainframeandWorkloadAutomation

FormoreinformationonMainframeandWorkloadAutomation,pleasevisit:http://cainc.to/9GQ2JI