practical tools to trigger & support …acdi / voca shahina bahar british red cross subbiah...
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Development Impact & YouPRACTICAL TOOLS TO TRIGGER & SUPPORT SOCIAL INNOVATION
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Aakash Sethi Quest Alliance
Aaron Good Innoweave
Adam Groves One World
Adam Pike Young Philanthropy
Aditya Dev Sood & Ekta Ohri Center for Knowledge Societies
Andreas Karpati UNDP Uzbekistan
Annemarie Naylor Common Futures
Anusuya Banerjee Jameel Poverty Action Lab
Arun Patre SELCO Incubation Centre
Arvind Lodaya Independent Design Practitioner
Ashmeet Kapoor ISayOrganic
Ben Gallagher Nike Foundation
Ben Reason LiveWork
Chris Albon & Angela Oduor Ushahidi
Chris Vanstone & Adele Liddle TACSI
Christopher Fabian Unicef Innovation
Dan Berelowitz International Centre for Social Franchising
Dan Radcliff Bill and Melinda Gates Foundation
Deborah Szebeko ThinkPublic
Dianne Denton UNESCO
Faith Gonsalves Music Basti
Faustina Gomez Technology and Action for Rural Advancement
Geetanjali Kumar Development Alternatives
George Hodge UNDP Armenia
Giulio Quaggiotto UNDP Europe and the CIS
Heather Leson Open Knowledge Foundation
Jack Graham Year Here
Jacqueline Simmons Teachers College Columbia University
Jennie Winhall Participle
Joel Adriance International Youth Foundation
John Owrid IndexB
Jon Huggett Social Innovation Exchange
Jonathan Wong DFID
Karthik Chauhan Clinton Health Initiative
Kate Chapman Humanitarian Open Street Map
Kate Wareing Oxfam, Programme Policy
Katharine Hibbert Dot Dot Dot Property
Kristine Hovhannisyan Oxfam Armenia
Lejla Sadiku UNDP Kosovo
Louise Pulford Social Innovation Exchange
Lucy Kimbell Said Business School
Lucy McNab Ministry of Stories
Maksym Klyuchar UNDP Ukraine
Marc Stickdorn This is Service Design Thinking
Matthew McStravick HackneyShares
Megha Bhagat NASSCOM Foundation
Nathan Cooke, Marielle Schweikhart, Simon Dixon, Miranda Lewis &Dennis Onyango Sanergy
Nikita Dagar Digital Green
Paula Dib Trans.forma
Paula Gutierrez The Hub Bogota
Pukar Malla World Bank
Renata Mendes SBCSol
Rikin Gandhi Digital Green
Roger Swartz Positive Deviance Initiative
Satbir Singh Human Rights Initiative
Sean Lowrie Start Network
Sean Miller Nonon
Sergio Rivas ACDI / VOCA
Shahina Bahar British Red Cross
Subbiah Krishnaswamy & Ravi Kommuri Family Health International 360
Sujaya rathi & Jay Asundi Center for Study of Science, Technology and Ploicy
Tarun Markose Teemac
Thea Aldrich Random Hacks of Kindness
Urvashi Aneja Center for Global Governance and Policy, JSIA
Will Norman The Young Foundation
Yi Wei iDe Cambodia
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DIY ��: Theo Keane, Brenton Caffin, Michael Soto (Nesta) + Ayush Chauhan, Rikta Krishnaswamy (Quicksand) + Geke van Dijk, Megha Wadhawan (STBY)
I N I T I AT I V E
POSITIVE DEVIANCE
Empowered lives. Resilient nations.
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Book of Social Innovation. London, The Young Founda-
tion, Nesta & The Lab. *�hÎÏphttp://
www.nesta.org.uk/library/documents/Social_Innova-
tor_020310.pdf
• Nesta (2013) *�hÎÏphttp://www.nesta.org.
uk/develop-your-skills
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• Puttick R. (2011) Ten Steps to Transform the Use of Evidence. London, Nesta. Available online from:http://www.nesta.
org.uk/library/documents/TenStepsBlog.pdf
• Ludlow J., Puttick R. (2012) Standards of Evidence. London, Nesta. Available online from:http://www.nesta.org.uk/
publications/nesta-standards-evidence
• Mulgan G., Puttick R. (2013) Making Evidence Useful: The Case for New Institutions. London, Nesta. Available online
from: http://www.nesta.org.uk/library/documents/MakingEvidenceUseful.pdf
• DfID : Department for International Development (2013) How to note. London, Dfid. Available online from: http://bit.ly/
dfid-evidence
• BOND for International Development (2013) Evidence Principles. London, BOND. Available online from: http://www.
bond.org.uk/effectiveness/principles#download
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• Ali R., Mulgan G., Halkett R., Sanders B. (2007) In and
out of sync: The challenge of growing social innova-
tions. London, Nesta. Available online from:http://www.
nesta.org.uk/publications/and-out-sync
• Cooley L., Kohl R. (2006) Scaling Up - From Vision to
Large-scale Change: A Management Framework for
Practitioners. Washington, Management Systems Insti-
tute, John D. and Catherine T. MacArthur Foundation.
Available online from: http://www.msiworldwide.com/
wp-content/uploads/Scaling-Up-Framework.pdf
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• Leadbeater C., Mulgan G. (2013) Systems Innovation Discussion Paper. London, Nesta. Available online from: http://
www.nesta.org.uk/library/documents/Systemsinnovationv8.pdf
• Seddon J. (2013) Systems failure and Systems thinking. London, Nesta. Available online from: http://www.nesta.org.uk/
blogs/systemic_innovation_a_discussion_series/systems_failure_and_systems_thinking
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������� ��������� ��
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01 �����
Nesta (2013) Innovation Flowchart. Available
online from: http://www.nesta.org.uk/publications/
innovation-flowchart
02 ����
Nesta (2009) Worksheet 2b: Evidence Modelling.
In: Creative Enterprise Toolkit. Available online from:
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enterprise-toolkit
03 SWOT )*¨
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04 +,-.�
Osterwalder A., Pigneur Y (2010) Business Model
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05 DG12/��
Tennyson R. (2003) 12 Phases in the Partnering
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06 �HIJ¨
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08 QRST¨
Julier J., Kimbell L. (2012) Problem Definition. p30.
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10 VWXY
Nesta (2011) Theory of Change. Available online
from: http://www.nesta.org.uk/library/documents/
TheoryOfChangeDiagram_Editable.pdf
11 Z[\]
Lovlie L.,Reason B.,Polaine A. (2013) Service Design:
From Insight to Implementation. p54-p57. Rosenfeld
Media
12 ^_`a
IDEO, Bill & Melinda Gates Foundation (2012)
Develop an interview approach p58. In: Human
Centred Design Toolkit. Available online from: http://
www.hcdconnect.org/methods/interview-techniques
13 QRbc
Teachers College Columbia University (2012)
Question. In: Social Innovation Toolkit. Available
online from: http://www.socialinnovationtoolkit.com/
question.html
14 defS
Julier J., Kimbell L. (2012) Storyworld. p24. In:
The Social Design Methods Menu. Available online
from: http://www.lucykimbell.com/stuff/Fieldstudio_
SocialDesignMethodsMenu.pdf
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15 Z[/��
Namahn and Yellow Window Service Design, Design
Flanders (2012) Stakeholder Mapping. In: Service
design toolkit. Available online from: http://www.
servicedesigntoolkit.org/assets/posters/workposter_
stakeholdermapping_a1.pdf
16 ghZ9
Nesta (2009) Worksheet 3a: Your Customers. In:
Creative Enterprise Toolkit. Available online from:
http://www.nesta.org.uk/publications/creative-
enterprise-toolkit
17 Z[ij
Business Design Toolkit (2010) Personas. Available
online from: http://www.businessdesigntools.
com/2011/12/personas/
18 klmno�
IDEO (2011) Deliver: Plan a pipeline of solutions,
p135. In: IDEO, Human Centered Design Toolkit.
Edition - 2. London: IDEO. Available online from:
http://www.ideo.com/work/human-centered-design-
toolkit/
19 �P#p
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From Insight to Implementation. p60. Rosenfeld
Media
20 qr�Pstu
Nesta (2013) Fast Idea Generator. Available online
from: http://www.nesta.org.uk/publications/fast-idea-
generator
21 vwx
de Bono, E. (1985) Six Thinking Hats. USA: Little,
Brown and Company. Available online from: http://
www.debonogroup.com/six_thinking_hats.php
22 34��DG
Nesta (2009) Worksheet 2a: Your Values. In: Creative
Enterprise Toolkit. Available online from: http://www.
nesta.org.uk/publications/creative-enterprise-toolkit
23 yz{su
Eberle, B (1997) Scamper Worksheet. USA: Prufrock
Press. Available online from: http://bmgi.org/tools-
templates/scamper-worksheet
24 |}~�©ª
Nesta (2011) Prototyping in Public Spaces. Available
online from: http://www.nesta.org.uk/publications/
prototyping-public-services
25 LM�
Schneider J., Stickdorn M., (2010)The Customer
Journey Canvas. In: This is Service Design Thinking.
Amsterdam: BIS Publishers. Available online from:
http://files.thisisservicedesignthinking.com/tisdt_
cujoca.pdf
26 ��
Julier J., Kimbell L. (2012) Blueprint. p44. In: The
Social Design Methods Menu. Available online from:
http://www.lucykimbell.com/stuff/Fieldstudio_
SocialDesignMethodsMenu.pdf
27 �>'D
Nesta (2009) Worksheet 4a: Marketing Mix. In:
Creative Enterprise Toolkit. Available online from:
http://www.nesta.org.uk/publications/creative-
enterprise-toolkit
28 /0���
Nesta (2009) Worksheet 4b: Critical Marketing
Tasks. In: Creative Enterprise Toolkit. Available online
from: http://www.nesta.org.uk/publications/creative-
enterprise-toolkit
29 +,��
Gov.uk (2013) Write a Business Plan. Available online
from: https://www.gov.uk/write-business-plan
30 �-��
http://www.nesta.org.uk/publications/and-out-sync
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1. Aid on the Edge of Chaos
Ben Ramalingam
2. Dead Aid
Dambisa Moyo
3. Poor Economics: A Radical Rethinking of the Way
to Fight Global Poverty
Esther Duflo & Abhijit Banerjee
4. Creating a World without poverty: Social Business
and the Future of Capitalism
Muhamad Yunus
5. More Than Good Intentions: Improving the Ways
the World's Poor Borrow, Save, Farm, Learn, and
Stay Healthy
Dean Karlan & Jacob Appel
6. The Power of Positive Deviance
Richard Pascale, Jerry Sternin &
Monique Sternin
7. Scaling Up – From Vision to Large-scale change:
A Management Framework for Practitioners
Larry Cooley and Richard Kohl
8. UNDP: Financing for Development
http://www.undp.org/content/dam/undp/library/
Poverty%20Reduction/Development%20
Cooperation%20and%20Finance/
InnovativeFinancing_Web%20ver.pdf
9. World Bank: Innovation Policy - A Guide for
Developing Countries
https://openknowledge.worldbank.org/bitstream/
handle/10986/2460/548930PUB0EPI11C10Disl
osed061312010.pdf?sequence=1
10. OECD: Innovation for Development
http://www.oecd.org/sti/inno/50586251.pdf
11. Open Book of Social Innovation
Robin Murray, Julie Caulier-Grice,
Geoff Mulgan
http://www.nesta.org.uk/publications/open-book-
social-innovation
12. In and out of sync
Nesta (Geoff Mulgan with Rushanara Ali, Richard
Halkett and Ben Sanders)
http://www.nesta.org.uk/publications/and-out-
sync
13. Our Frugal Future: Lessons from India's
Innovation system
Nesta (Kirsten Bound & Ian Thornton) http://
www.nesta.org.uk/publications/our-frugal-future-
lessons-india%C2%92s-innovation-system
14. China's Absorptive State: Innovation and
research in China
Nesta (Kirsten Bound, Tom Saunders, James
Wilsdon and Jonathan Adams) http://www.nesta.
org.uk/publications/chinas-absorptive-state-
innovation-and-research-china
15. The Digital Social Innovation Report
Nesta (Nesta (Francesca Bria)
http://s3-eu-west-1.amazonaws.com/
digitalsocialinnovation/attachments/52eb
bc3a72b09eaa31000001/DSI-report_(2).
pdf?1391180858
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1. World Bank Institute
http://wbi.worldbank.org/wbi/
(also see World Bank Challenge Platform
https://wbchallenge.imaginatik.com/,
World Bank Development Marketplace http://
wbi.worldbank.org/wbdm/,
Innovative Solutions http://wbi.worldbank.org/
wbi/approach/innovation)
2. OECD Wikiprogress
http://www.wikiprogress.org/index.php/
Wikiprogress.org:About
3. Oxfam Policy & Practice
http://policy-practice.oxfam.org.uk/
4. ODI Publications
http://www.odi.org.uk/publications
5. Abdul Latif Jameel Poverty Action Lab
http://www.povertyactionlab.org/about-j-pal
1. IDEO HCD toolkit
http://www.ideo.com/work/human-centered-
design-toolkit/
2. Project Innovation
http://www.socialinnovationtoolkit.com/home.
html
3. UNICEF Innovation Labs – A Do-It-Yourself Guide
http://www.unicefinnovationlabs.org/
4. Finding What Works
http://findingwhatworks.org/
5. +Acumen
http://plusacumen.org/
6. Business Model Canvas
http://www.businessmodelgeneration.com/
canvas
1. Social Innovation Exchange (SIX)
http://www.socialinnovationexchange.org/
2. Alliance for Useful Evidence
http://www.alliance4usefulevidence.org/
3. Smart Citizen
http://forum.smartcitizen.me/
4. Arduino
http://arduino.cc/
5. D-Lab: International Development Innovation
Network
http://d-lab.mit.edu/idin)
6. Random Hacks of Kindness
http://www.rhok.org/
1. Poverty Matters
http://www.theguardian.com/global-
development/poverty-matters
2. Chris Blattman
http://chrisblattman.com/
3. From Poverty to Power
http://oxfamblogs.org/fp2p/
4. DFID Bloggers
http://blogs.dfid.gov.uk/
5. ODI Opinion
http://www.odi.org.uk/opinion
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DevelopmentImpact & You
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Development Impact & You PRACTICAL TOOLS TO TRIGGER & SUPPORT SOCIAL INNOVATION