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The Influence of Personal factors, Organizational factors, and Technological factors In The Use Of CIM (Coorporate Internal Media) Toward Employees Knowledge Sharing In PT. Jalan Tol Lingkar Luar Jakarta (PT. JLJ) Authors: Bimantoro Kushari Pramono Ade Irma Susanty Telkom University

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The Influence of Personal factors, Organizational factors, and Technological factors In The Use Of CIM (Coorporate Internal Media) Toward Employees Knowledge Sharing In PT. Jalan Tol Lingkar Luar Jakarta (PT. JLJ) Authors:Bimantoro Kushari PramonoAde Irma Susanty

Telkom University

Company Profile

Established on 22nd December 2000Since founded, PT. JLJ have been trusted by PT. Jasa Marga (Persero) to operate Jakarta Outer Ring Road (JORR)

Services

service transaction managementtraffic service managementhighway maintenance service management.

What is CIM?

CIM is a platform used by every employees of JLJ and also become a link between management and the employees, vice versa. So it will create a condusive environment to become a learning organization. (Source : www.jlj.co.id ).

Why Knowledge are so important?

In the 21st century, organizational success depends on how much knowledge they had and how they use their knowledge

- Kikoski (Rodin et.al. 2013)

Knowledge should be managed:

Knowledge management became an approach which enable organizations to manage information and knowledge in better ways. With Knowledge management, organizations would run more competitive, and always responsive towards changes

-Jennex (Rodin et.al. 2013)

Knowledge Sharing

The point of succesfulness on knowledge management (Pradana, 2007; Susanty et.al. 2014)

Knowledge sharing activities were not only happened directly (face to face) but also could be done through internet usage (Nurmahmudiyah ,2013)

Source: Wahlross (2013)Knowledge Sharing via WeblogTechnological FactorsOrganizational FactorsPersonal Factors

Simultaneously Influenced

R square: 45,3 %.As the result, three variable (personal factors, organizational factors, and technological factors) are influencing towards employees sharing as much 45,3%. Which means these variables simultaneously influenced towards knowledge sharing.

Partially Influenced

As the result, only organizational factors were influenced partially towards knowledge sharing. The percentage of organizational factor influence towards knowledge sharing was 30.6%.

Organizational Factors

Managerial Implications:Managers activenessTraining for the employeesOrganizational guidelines for using social mediaOrganizational Culture:Colleagues activenessDepedency on decision makingDepedency in distributing time for working taskCollaboration in and across business unitOrganizational Factors

AdviceMaintain managers performance who have knowledge sharing routinely in using CIMUpgrade collaboration in and across bussiness unitConduct an online communities of practice for all division in JLJ company.

Thank you