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Annelie Barkema HELP123 Resilience Enterprises DIRECTOR Tourism Safety and Support Specialist enhance cultivation of Network of Networks in principle Resilience of Community Safety & Support Nets Johannesburg Business Forum 02 December 2016

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Annelie BarkemaHELP123 Resilience Enterprises

DIRECTOR

Tourism Safety and Support Specialist

enhance cultivation of

Network of Networks

in principle

Resilience of Community Safety &

Support Nets

Johannesburg Business Forum02 December 2016

“Let us all take responsibility for freeing our

communities of crime and violence.”- Nelson Mandela, 15 October 1994

Outline of presentation

• Traffic light out of order: 3-minute response time for pointsmen arrival

• HELP123 Response Team– Vision

– Mission

– Value proposition to government official and business person

• Real-time information distribution system

• Mapping Network of Networks (public private collaborative JOINTs)

• Practical examples of what is possible

• Use of Network of Networks– Quick response times and effective service delivery

– Active citizenry cultivation

– Measure, monitor and evaluate progress and impact on strategic goals as per IDP,

Joburg 2040, Gauteng 2055, National Development Plan (NDP) 2030, 2030 UN SDGs

• Global goal: A 1-stop Helpline for tourists (WCIT-12 resolution declared 2012-12-14)

• Call for collaboration

• Collaborative action desired– Command and control

– Set standards

– Data sharing

– Governance (on basis of a results-orientated policy)

Do you believe a 3-minute response time

for pointsmen arrival is possible?

HELP123 Response Team

What do we do (vision)

� We hear and help each one who calls for help

How do we do that (mission)

� We respond 1-2-3 to any call for help

by optimising

the co-ordination and mobilisation of resources

For government official & business person

� We provide a real-time information distribution system

building GraphDB (databases) of resource relationships

whereby the answer is made available

before the question is known

© Annelie J. Barkema 10 May 2016

Real-time information distributionunderpinned by public private collaborative JOINTs

MappingNetwork of Networkspublic private collaborative JOINTs

© Annelie J. Barkema 17 January 2014

Practical examples of what is possible

� 22 pax/Tourists from 5 nations, Joburg/Midmar [2014-02-06 GTA]

� Sunninghill resident (29) (health) attack on her way

to work in Joburg CBD [2016-09-20 CPF Sandton]

� How a 3-minute response time is possible

© Annelie J. Barkema 10 May 2016

Use of Network of Networks

� Quick response times and effective service delivery

� Active citizenry cultivation

� Measure, monitor & evaluate progress and impact on

strategic

goals as per

IDP

Joburg 2040

Gauteng 2055

NDP 2030

2030 UN SDGs(Sustainable Development

Goals)

NDP 2030 for Business

Business Day Supplement 02-Dec-2013

www.slideshare.net/STPPSlides/supplement-the-national-development-plan-ndp-a-guide-for-business-131202?qid=2367616d-6b82-4be2-

8b47-dc83919098aa&v=default&b=&from_search=1© Annelie J. Barkema 10 May 2016

Global goal:

A 1-stop Helpline for tourists

http://itu4u.wordpress.com/2012/12/14/wcit-12-a-new-resolution-for-a-globally-harmonized-national-number-for-access-to-

emergency-services/

© Annelie J. Barkema 10 May 2016

Are you open to collaborate in

optimising the use of our resources …

Collaborative action desired

Command & control� Clarify and document order and flow of standard operating

procedures (SOPs) by relevant mandated authority at time of an

incident

Set standards� Ensure that high level of preparedness is enjoyed at all times

Data sharing� Formalise data sharing agreements within ambit of the law

Governance� Make certain that, on basis of a results-orientated policy, rewards of

a high standard of compliance are reaped

© Annelie J. Barkema 10 May 2016

Annelie BarkemaHELP123 Director

c. +27 (0)82 497 4403

e. [email protected]

Thank You