ppma annual seminar 2015 - the future of public sector work
TRANSCRIPT
45 minutes
• Skim over the last forty years of public service
• Consider current landscape
• Glance at forty years from now
We’ll focus on the design of public services and what skills and capabilities a workforce needs to be effective in the different designs
Welfare state to neo liberalismNeo liberalism 1970s
Policies have been characterised by: encouraging market competition, cutting expenditure for social services, deregulating aspects of business and society, privatising previously owned government assets, and reducing emphasis on ‘the public good’.
Source: https://theexhibitionlist.wordpress.com/2012/05/23/the-peoples-history-museum-manchester-england/
Public service motivation to new public management
Public service motivation New public management (influenced by tools from the private sector)
Values of Samaritans, humanitarians, civic dutyBenevolent non-profit goalsSatisfaction of collective interests to achieve common goodSupport for others Citizen centred
Abolition of public servant ‘status’Introduction of performance related pay systems Values of entrepreneurship, quality, competitionTargets in drive for pursuit of results, efficiency, effectivenessCustomer centred
Adapted from: Y. Emery and D. Giauque, The hybrid universe of public administration in the 21st century, International Review of Administrative Sciences March 2014 80: 23-32
Source http://theuwsa.cfswpnetwork.ca/wp-content/uploads/2014/06/10442891_10203021825998902_708117493971578000_n.jpg
Changing skills 1
What skills do you need to reconcile expectations of civic service with expectations required by the commercial world?
https://aspanational.wordpress.com/2013/10/31/yes-public-service-is-for-young-people/
Future of government services: 5 public service reform principles
• Open, tight, loose, digital, innovative.
• These are what I believe should be the characteristics of productive, effective and successful governments, now and in future.
• But this is a race with no finishing line – we will never be able to say “mission accomplished” or “job done”. (Francis Maude10 February 2014)
https://www.gov.uk/government/speeches/future-of-government-services-5-public-service-reform-principles
Open, tight, loose, digital, innovative.
http://www.cio.com.au/article/523036/shifting_digital_culture/
New forms of government
Deloitte, Form must follow function.http://www2.deloitte.com/uk/en/pages/public-sector/articles/implementing-new-business-models-in-uk-public-services.html
Changing skills 2
• What skills are needed to work in open, tight, loose, digital, innovative organisations?
Source: https://theruleoffreedom.wordpress.com/tag/spontaneous-order/
40 years out
1. Noocracy2. Cyberocracy3. An AI Singleton4. Democratic world government5. The polystate6. Futarchy7. Delegative democracy8. Seasteading9. Gerontocracy10. Demarchy11. A dark enlightenment12. Post-Apocalyptic Hunter-Gatherers
http://io9.com/12-futuristic-forms-of-government-that-could-one-day-ru-1589833046
Changing skills 3
• What skills should we develop to work in a future government design that we cannot predict?
http://io9.com/12-futuristic-forms-of-government-that-could-one-day-ru-1589833046
Looking back and looking forward: is public service the same?
Then – 1970s
Now - 2015
Future – 2055+
Questions?
Contact:Naomi Stanford, PhDEmail: [email protected] my blog and website: http://www.naomistanford.comFollow me on Twitter @naomiorgdesign, @naomigovdesignAmazon author page https://www.amazon.com/author/naomistanford
Source:http://photographyblogger.net/12-interesting-question-mark-pictures/
Resources
• http://thegovlab.org/the-21st-century-public-servant/• https://www.gov.uk/government/speeches/future-of-government-services-5-public-service-
reform-principles• https://www.civilserviceworld.com/articles/interview/interview-john-manzoni• http://www.profilebooks.com/isbn/9781781253106/• http://www.publications.parliament.uk/pa/ld201415/ldselect/lddigital/111/111.pdf (Digital skills)• http://eskokilpi.blogging.fi/2015/03/27/the-future-of-jobs-not-being-an-employee-but-not-quite-
like-being-a-contractor-either/#comments• http://www.theguardian.com/public-leaders-network/2011/dec/08/privatisation-flexible-public-
services• http://ras.sagepub.com/content/80/1/23.extract#• http://www.accenture.com/us-en/Pages/insight-workforce-future-humanizing-work-digital.aspx• http://damiencahill.net/contact/• http://www.economist.com/node/21564533• http://f.hypotheses.org/wp-content/blogs.dir/1970/files/2014/11/5251497434_afeb2df2fa_o.jpg