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TRANSCRIPT
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Problem Solving and Decision
Making ama020114
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g
Agenda: Day One
8:30-8:45
Icebreaker: Toile Pa!er T"iser
8:45-9:00
Session One: #o$rse Overvie"
9:00-10:30 Session T"o: De%niions
10:30-10:45
&reak
10:45-
11:45
Session T'ree: Making Decisions
11:45-12:00
Morning (ra!)*!
12:00-1:00
+$nc'
1:00-1:15
,nergi-er: .igsa"
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Session One:#o$rse Overvie"
A!!ly !roblem solving se!s and ools Analy-e in3ormaion o clearly describe
!roblems Ideni3y a!!ro!riae sol$ions T'ink creaively and be a conrib$ing
member o3 a !roblem solving eam Selec 'e bes a!!roac' 3or making decisions #reae a !lan 3or im!lemening eval$aing
and 3ollo"ing $! on decisions Avoid common decision)making misakes
Learning Objectives
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Session T"o:De%niions
What is a problem?
A myseryA !$--le
An $nseled maer
A si$aion re5$iring a sol$ion
An iss$e involving $ncerainy
Defning Problem Solving and Decision Making (I)
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Session T"o:De%niions
Albert Einsteinis 5$oed as saying 'a i3
'e 'ad an 'o$r o save 'e "orld 'e "o$lds!end %3y)%ve min$es de%ning 'e!roblem and only %ve min$es %nding 'esol$ion6
Defning Problem Solving and Decision Making (II)
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Session T"o:De%niions
Problems can be classife in three
!a"s:Problems 'a 'ave already 'a!!ened
Problems 'a lie a'ead
Problems yo$ "an o !reven 3rom'a!!ening
Defning Problem Solving and Decision Making (III)
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Session T"o:De%niions
#hree !a"s to approach problems:
Sall or delayMake a sna! decision
*se a !ro3essional a!!roac'
Defning Problem Solving and Decision Making (IV)
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Session T"o:De%niions
T'ink o3 someone yo$ kno" "'o is a
$reat problem sol%er6 Describe 'e traits characteristics
and beha%iors'a make 'em a
good !roblem solver6
Defning Problem Solving and Decision Making (V)
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Session T"o:De%niions
&o' cannot !or( on somethin$ i)
"o' on*t (no! !hat it is+ esis 'e endency o sar "orking
on 'e !roblem as soon as yo$ kno"
one eiss6 Insead e%elop an
'nerstanin$ o3 'e !roblem6
Problem Identifcation (I)
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Session T"o:De%niions
We sho'l $o a)ter the problem rather
than attac( s"mptoms+ T'is "ay "e can creae hi$her ,'alit"
sol'tions6
T'is "ill also enable yo$ o resol%e the
problem m'ch more easil"6 7o$8ll also kno" 'a yo$ are aking on a
!orth!hile problem6
Problem Identifcation (II)
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Session T"o:De%niions
16 e!'rase 'e !roblem
26 ,!ose and c'allenge ass$m!ions96 *se 3acs
46 ro" yo$r 'inking6 S'rink yo$r environmen em!orarily
;6 Pracice m$li!le !ers!ecives
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Session T"o:De%niions
16 7o$r c'ild8s eac'er calls o say 'a
yo$r eenager 'as been lae arrivingo sc'ool every day 'is "eek6
26 #olleag$es are leaving 'eir diry
dis'es in 'e kic'en a "ork6
Problem Solving in ction
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