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WUG 2016

Tips, Tricks and Techniques for Lean SAP Order to Cash Process Efficiencies

Kathy Hill | Home Meridian International

WINSHUTTLE USER GROUP CONFERENCE | LAS VEGAS 2016 2

WELCOME!


Agenda

• Introduction – HMI

• Pricing Challenges

• Solution

• Pricing Related Scripts

• Our 3 Year Results

• Best Practices & Lessons Learned

• Questions?


Introduction

Kathy Hill, Senior SAP Analyst (SD,MM,CRM)

• 12 years SAP experience

• 7 years Winshuttle experience

Contact Information:

[email protected]

336-707-7013


Intro – Home Meridian International (HMI)


HMI - Our Company

• 118 US and 137 International employees

• Global design and marketing company that ranks among the top 5 case goods suppliers to US Furniture retailers.

• Ship 13,000+ transpacific containers per year.

• Headquarters: High Point, NC and operate distribution centers on both coasts. Showroom in High Point, NC.

• Offices : Dongguan China and Ho Chi Minh City, Vietnam.

• Operating Divisions: Pulaski Furniture, Samuel Lawrence Furniture, SL Hospitality, Prime Resources International, Right2Home and Sourcing Solutions Group.


HMI – Our Products

DINING

BEDROOM

CURIOS

YOUTH

ACCENTS MOTION UPHOLSTERY


HMI – SAP System Landscape

Single SAP ERP 6.0 Instance in U.S.• SAP Finance & Controlling

• SAP Sales & Distribution & Material Management

• SAP Supply Chain, Logistics & Warehouse Management

• SAP CRM

• SAP Business Objects 4.1

• Running on MS SQL 2012

Winshuttle Studio in U.S. & Vietnam• Transaction Licenses

• Runner Licenses


HMI – Right2Home Division Sales Flow

Warehouse

EDI


Pricing – Challenges

Challenges – E-commerce Customers present:• Rapid Response to Customer’s promo pricing for short

period’s of time (ex – flash sales)• Flash sales – ex: 48 hr time period• Must ship same day or within 24 hrs• HMI Has 145+ E-commerce customers• Fast growing business segment• Wayfair.com, Amazon.com, Macys.com, Costco.com, and many

more

• Need to look up current pricing, evaluate and manage for pricing promotions

• Short notice on pricing promotions• Time is of the essence!• Takes a long time to manage these requests


Pricing - Challenges

• Customer’s use multiple materials based on promotion

• Managing Special Rebates, Co-ops, Volume Discounts and other programs.

• Over 45000+ Valid special pricing type records existing on 12/30/2015. (create 10000+ new materials yearly)

• Not inclusive of rebate agreements and other agreement conditions.

• Multiple Pricing conditions and access sequences

• Many accruals in pricing


Solution – Pricing with Winshuttle

Solution:• Created a special pricing form

• Interactive with Winshuttle • Sales Reps use for price request

• Created “Pricing Lookup” script • Includes margins and cost• Gives info for management to

evaluate the promotion

• Several Pricing Scripts used for creating/updating pricing• Use Promo Codes or Special

Condition

• Use Scripts for updating existing orders after pricing is changed


1. Sales Rep fills in Pricing form


Special Pricing Request Form:

Shaded boxes show

Rep how pricing affects

commission

2. Send completed form to Master Data



Form contains hidden columns used by Winshuttle:

3. Run 2 Linked Scripts to pull out the pricing information

4. Sent to CS Manager for Approvals



Use combination of formula and lookups in upload:

Plant:Formula based on Distribution Center Entered

Rate & Validity Date:Use VK13 Script to query price and date

Margin Formula:Special Price Less Vendor Cost

Standard Price:Use MM02 Script to query Material Cost by DC

Discount Formula:Percentage of Special Price less RegPR00



SIMPLE Example of VK11 Create Script:



Summary of Winshuttle Usage Case:

• Two Linked Scripts – simple look-ups!• VK13 – Look up for Pricing• MM02 – Material Cost Look Up (last Valued cost)

• Two Scripts to Create Special Pricing Condition:• VK11 – Create PS00 Customer Special Price• VK11 – Create ZCMA (commission) Condition Price



Existing Challenges Today:• Current Pricing needs to be evaluated during process

and due to many condition tables need enhanced• Winshuttle Query could enhance the lookup scripts!

• Converting from VD52 to VB11 to allow multiple dates and materials per promo period • Can use Winshuttle for updating VB11



After Pricing Updates – Orders need Updated!• Existing orders need updated based on pricing dates

and promo agreements

• Find open orders by customer/materials

• Use a VA02 - Winshuttle Script to do a pricing update with “C” to update pricing conditions which were changed

• Use a VA02 – Winshuttle script to do pricing date change if orders came in early for the promo period.


Pricing Related Scripts

“Pricing Related” Scripts:35+ various scripts for pricing related changes

• Create/Change Pricing conditions • Use access by Material, Customer, Promo Code, Plant,

Division, Distribution Channel

• Update Pricing on document

• Order upload for customers not on EDI

• Multiple versions – linked and stand-alone • Link with material creation (22 scripts!)


Results – Our 3 year Statistics!

Using Connect for Usage Reports can help justify Winshuttle:

• Over 64,000 scripts run

• 1,400,000+ SAP records processed

• Time savings of 26,880 hours or 1120 days

• FTE of 6 persons or 2 persons/ year


Results – Areas of Usage for Winshuttle

• Materials

• Pricing Conditions

• Sales Orders

• Customers

• Deliveries

• Shipments

• Info Records and Source Lists

• Purchase Orders

• Journal Entries

• Rebate Agreements

• Idoc Corrections


Best Practices & Lessons Learned

• Empower your users with Winshuttle!

• Use Kaizen process to revise current processes to utilize Winshuttle

• Practice and step thru Script when creating a new one

• Create interactive excel upload files • Limits errors in data entry• Ease of use for end users

• Train all users to know what Winshuttle can do!

• Publish to user what Winshuttle Scripts are available


Winshuttle… Our User Empowerment Tool

FAST -> LEAN -> GLOBAL -> ON-TREND -> WIRED

Never underestimate the power of adaptability and make a commitment to continuous improvement.


QUESTIONS ?


INDEX – SAP Transaction HMI Scripted

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