powerpoint presentation · senior vice president, financial planning and analysis lgbt & allies...
TRANSCRIPT
2013
Round II: Expanding Communication / Building Relationships Track C: Experienced ERG Leaders: Building
Senior Executive Total Engagement Relationships
Facilitator: Marianne Fray, Healthcare Businesswomen’s Association Presenters: D. Edward Greene, Freddie Mac Fred Colon, Travelers Insurance Racquel Santana, Travelers Insurance
Presenters
Fred Colon Vice President, Enterprise Talent Management and Leadership & Organization Development
Senior Advisor, Hispanic/Latino Diversity Network
Racquel Santana 2VP Product Management, Personal Insurance
Co-Chair, Black/African American Diversity Network
Agenda
About Travelers
Strategy
Best Practices
Structure & Roles
Networks & Sponsors
Testimonials of Executive Commitment
Commitment to Professional & Personal Development
Results
About Travelers
The Travelers Companies, Inc. (NYSE: TRV) is a leading provider of property casualty insurance for auto, home and business.
Revenues of approximately $26 billion in 2012
Second-largest writer of commercial U.S. property casualty insurance
Third-largest writer of U.S. personal insurance through independent agents
Approximately 30,000 employees
Representatives in every U.S. state, Canada, Ireland and UK
Products primarily distributed through approximately 12,000 U.S. independent agencies and brokerages countrywide
A component of the Dow Jones Industrial Average and one of Fortune Magazine’s World’s Most Admired Companies
Strategy
People • Increase engagement & retention
Profitability • Provide insight on products/services and
consumer buying preferences
Productivity • Enhance skills through leadership
opportunities, including the development of specific competencies
Ensure engagement & retention
Provide insight on products/services and consumer buying preferences
Enhance skills through leadership opportunities, including the development of
specific competencies
Best Practices
National membership vs. local chapters
Network leaders are nominated by Travelers’ senior leadership
Leaders must be at a manager level or above
Executive sponsor and senior advisors support each network
Leadership teams span multiple business units and locations
Yearly roadmap ties to Travelers’ business goals
Formalized leadership training
Annual leadership symposium
Structure & Roles
Diversity Network Leaders
Nominated by senior leadership to serve a two-year term
Senior Advisor
Senior leader in the organization, who in partnership with the executive sponsor, provides advice and counsel to the leadership team of the diversity network
Executive Sponsor
Member of the executive team who ensures connectivity between the diversity network, its initiatives and Travelers’ senior leadership
Networks & Sponsors
Groups Executive Sponsor
Asian/Asian American Executive Vice President and Chief Information Officer
Black/African American Executive Vice President, Field Management
Hispanic/Latino Executive Vice President and President, Personal Insurance
Women
Women in Actuarial/Analytics
Executive Vice President and Corporate Treasurer
Senior Vice President, Financial Planning and Analysis
LGBT & Allies Senior Vice President, Enterprise Human Resources
Military & Veterans Executive Vice President, Human Resources
disAbility Senior Vice President, Corporate Controller
Testimonials of Executive Commitment
Excerpts from an email sent by Executive VP & President of Personal Insurance “Being executive sponsor of this network has helped me grow professionally and personally, and has helped me elevate the importance of this demographic within Travelers, particularly within Personal Insurance, which needs to have a long-term strategy and focus on these powerful consumers.” “Our involvement in and development of the Hispanic/Latino network is a business imperative.” “Your advocacy can help them see the personal and professional benefits they will reap from becoming involved.”
Testimonials of Executive Commitment
Black History Month Event: Interview with a member of Travelers Board of Directors
Commitment to Professional & Personal Development
Leadership Development
Building 21st Century Leaders
Elevating Skills
Engaging Leaders
Encouraging Excellence
Leader Development Framework
DN Leader & Member Development
• Leading Teams • Exercising Influence • Leadership Challenge • Personal Branding • Customized development*
• Executive Sponsor & Senior Advisor
• Relationship with DN members
• DN Leadership Role (Chair and Co-Chair)
• Harrison Assessment
• 360 Leader Assessment & Coaching
*For DN members
Support
“It’s quite typical for less than 20% of an
employee population to ever use their
career development portal.” — Blessing White
We reached 13% in a few weeks!
Support
Top 5 Accessed Competencies
1. Change Management
2. Influencing, Leadership & Power
3. Strategic Planning
4. Leadership Stature
5. Seeks Opportunities to Learn
6. Self-Awareness
Results
• Membership has grown to 13.5% of employee
population in three years
• Over 4,000 members
• 65% of members are field-based
• Membership growth exceeds our peer industry
(Insurance & Financial Services)
• Lead sponsor of the Multicultural Forum on
Workplace Diversity in 2014 in Minneapolis, Minn.
• Diversity Inc. 25 Noteworthy Companies in 2013
2013