powerpoint presentation-medical administrative assistant

Medical Administrative Assistant

Cecilia Espinosa de Carran

Monday, April 17, 2023

Cecilia Espinosa de Carran 2

What is an Administrative Medical Assistant?

Administrative Medical Assistants are trained professional working in a role that requires them to provide customer service when working with patients, as well as administrative support for medical facility staff. They are the key players in providing healthcare facility support services and is responsible for everything that involves running a medical facility smoothly.



Ideal Characteristics of a Medical Administrative Assistant• Must have excellent people skills to

interact with medical staff and patients.

• Must be personable and professional, whether answering phones, writing letters, or greeting patients.

• Must be able to handle stress without losing their cool—because they may have to deal with busy physicians, moody patients, or uncompromising insurance companies.

• Must be able to multitask.



Medical Administrative Skills• Excellent communicators• Impeccable spelling and grammar• Highly proficient in the use of

computer software programs• Comfortable with handling money

and recording transactions accurately• Familiar with medical terminology,

medical coding, insurance billing and medical software



Role of a Medical Administrative Assistant

Medical administrative assistants, or commonly known as medical secretaries, perform administrative functions for a hospital or clinic through their knowledge of medical terminology and applications. They can work in a variety of roles and locations with job titles ranging from unit secretary or medical office specialist to patient coordinator.



Medical Administrative Job Duties

• Checking in patients at the front desk• Answering the phone• Scheduling appointments• Interviewing patients for case histories in advance of appointments• Compiling medical records and charts• Operating computer software and office

equipment• Transferring lab results to the appropriate

clinician• Maintaining supplies and appearance for the

office.



Medical Administrative Assistant Pay Scale (hourly rate)

Hourly rate for Employees with a Certified Medical Administrative Assistant

Certification

Administrative Assistant $9.88 - $19.14

Medical Receptionist $9.97 - $16.61

Medical Office Assistant $9.83 - $15.71

Front Desk Receptionist, Medical Office

$9.68 - $16.60

Medical Assistant $11.50 - $15.48



Certified Medical Administrative Assistant average Annual Salary

Medical Administrative Assistant Average Annual Salary

Administrative Assistant $34,086

Medical Office Assistant $29,479

Medical Receptionist $27,000

Office Manager $37,200

Nursing Home Administrator $75,000



Certified Medical Administrative Assistant Average Salary Chart

Administrative Assistant

Medical Office Assistant

Medical Receptionist

Office Manager

Nursing Home Administrator

$0 $20,000 $40,000 $60,000 $80,000



Medical Administrative Assistant Average Salary Pie Chart

Ad-min-is-tra-tive As-sis-tant; $34,086

Medical Office Assistant; $29,479

Med-ical Re-cep-tion-ist; $27,000

Office Manager; $37,200

Nursing

Home

Ad-min-is-tra-tor; $75,000



Education and Training• There are medical assistant programs

that can prepare you to become an administrative medical assistant. You may choose to earn your degree in a traditional classroom setting, or through one of the many online schools that are available. Regardless of the format you choose, make sure your program is properly accredited by either the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accrediting Bureau of Health Education Schools (ABHES).



Education and Training (cont.)

• Degree programs in medical assisting consist of comprehensive instruction in medical terminology, body structure, kinesiology, healthcare laws, pharmacology, and ethics. A quality program will also include classes in patient scheduling, healthcare data management, insurance filing and reimbursement, bookkeeping, medical billing and coding, automated office management, and much more.



Conclusion and Recommendation

I have been in the Medical Administrative Specialist Program in Indian River State College for more than two years and I have learned so much. This program has give me personal and professional skills, it has give me confidence, and it has build up my self-esteem. I’m thankful to Mrs. Sarah Alexander who has helped me through the program and encourage me to continue with my education. I recommend this class to anyone who wants to achieve a great career in the medical field.



References• Payscale, Inc. 2015http://www.payscale.com/research/US/Certification=Certified_Medical_Administrative_Assistant_%28CMMA%29/Hourly_Rate• Rasmussen College, 2014http://www.rasmussen.edu/degrees/health-sciences/blog/what-does-a-medical-administrative-assistant-do/ • Online Medical Assistant Programs, 2014http://www.onlinemedicalassistantprograms.net/types/administrative-medical-assistant/• Medical Administrative Program at Indian River

State College, 2015http://irsc.smartcatalogiq.com/en/Current/Catalog/Career-Training-Programs/Medical-Administrative-Specialist-50720