powering ahead through sustainable business- it alignment · bi, and predictive analytics...
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At the Heart ofDelivering Seamless
Technology in Insurance
www.niit-tech.com
Powering Ahead through SustainableBusiness-IT Alignment
From accelerating time-to-market to managing compliance better, from building customer-centric service capabilities to simplifying claims administration, NIIT Technologies delivers the outcomes you seek—with new ideas and more value.
Disruption Calls for Agility
The insurance industry is at an inflection point. The traditional double bubble of underwriting profit on one hand and investment income on the other is no longer available due to commoditization of products and a challenged investment climate. Insurers are now contending with stricter regulations, varied cost and distribution channels, changing demographics, demanding digital customers as well as newer and higher intensity catastrophes hitting the industry at more frequent intervals. These changes demand a level of agility and precision that was never envisaged. For insurers, agility will come from bringing new thinking and new technologies into their existing landscape, while planning strategically for future needs.
Capitalize on Change with NIIT Technologies
NIIT Technologies has over two decades of experience in providing a range of technology services to Fortune 1000 insurance services providers. We have been helping insurers modernize legacy systems and re-engineer business processes to enhance business agility, improve operational efficiency, reduce costs and improve margins. Today, we are at the heart of their transformation—injecting new efficiencies into their systems, helping them monetize new channels, and preparing them for evolving business dynamics.
New Ideas, More Value. That is How Our Insurance Practice Delivers
Technology or business? There is no trade-off. Because with NIIT Technologies, you get deep domain expertise and innovative technology solutions that are required to link system changes and business goals. Expertise and innovation are at the core of our ability to look inside insurance systems and processes to recommend solutions that are ready for existing market realities and future needs. The result: Sustainable business-IT alignment, shaped by new ideas and more value.
Expertise across the Insurance Value Chain
We provide solutions across Property and Casualty, Life & Annuities and Reinsurance and Large Commercial Segments.
We Speak Your Language
Over the years, we have built in-depth global industry experience and acquired industry
certifications like LOMA, CPCU, and CII. Our domain knowledge is augmented by our geographical reach and local management expertise.
From Technology to Operations: Truly End-to-End
We offer turnkey, single contract solutions including selection, modernization, design, configuration, customization, implementation, maintenance and support for policy administration, claims, billing, and agency management systems.
Additionally, we offer extensive global domain experience and advanced technology services such as:
Application development and maintenance Legacy modernization Application testing Strategic IT consulting Decommissioning Business process outsourcing Package implementation
Risk Management
Legal & Compliance
AgencyManagement
Finance &Accounting
InvestmentManagement
SupportSystems
ApplicationDev & Mgmt
ApplicationRenewal
ApplicationS&M
TestingServices/CoE
Asset-basedCommercial Solution
Data Warehousing& BI
IntegratedIT + BPO
• Distributors
• Ind. Agents
• TPAs
• Kiosks
• Call Centers
• Branches
• Sales Portals
• Fin. Markets• Regulators• Banks• Call Centers• Distributors• Reinsurers• TPAs• Internal Comm.• Channels
Regulatory and Compliance Management
Infrastructure Layer, Hardware Platform,Security Layer
Life Non-Life
Life RetirementPlans
Annuities Health
Auto Marine
Liability Property
ManagedServices
Cloud BasedOfferings
TestingOn-Demand
MobileApplications
Value-addServices
Marketingand Sales Underwriting Billing Reinsurance ReportingPolicy
AdministrationClaims
ManagementProduct
Development
Lines of BusinessChannels External Interfaces
Make Outperformance a Habit
The NIIT Technologies Insurance Practice has rich experience in deploying and managing applications and processes for not just your back office, but also your front-and mid-office, as well as key business functions. So you can differentiate your customer experience, build robust operations, and simplify your processes — all while staying compliant and profiting from valuable insights.
Insurance Solutions
NIIT Technologies has developed dynamic frameworks and solutions that deliver value-added services to your customers. Our solutions for the Property & Casualty market, including RLC segment comprise:
Exact: A solution that combines the power of a market-leading risk aggregation engine and an advanced mapping interface that utilizes the latest geographical information systems (GIS) technology. This combination provides comprehensive monitoring and assessment of onshore and offshore risk exposure, thereby enabling the underwriting precision you seek.
Acumen Advantage: An information management solution for the non-life commercial insurance market, Acumen is fully meta-data driven, client-specific and provides
a basis for mapping dimensions to facts and storing current and historical data while incorporating various engines into data warehouse processing. The data warehousing platform provided by Acumen enables you to integrate business intelligence seamlessly into your processes—helping generate insights into business performance and reports required by various stakeholders such as regulators and reinsurers.
Our solutions specifically for the RLC segment include:
RFS: The NIIT Technologies Financial Solution (RFS) generates financial data for all statutory and management reporting, enabling you to meet financial reporting requirements cost-effectively and with ease. For multinational operations, RFS can generate all the data needed to support highly efficient production of regulatory returns for the jurisdiction in which each legal entity operates.
ipf3 Development Framework: An extremely powerful solution that combines powerful systems integration capabilities, a highly modular architecture, and a state-of-the-art user interface to help you tailor your business processes with precision.
ipf3 Rate Monitor: This helps managing agents in reacting quickly to changing regulatory requirements such as the new Performance Measurement Data (PMD) initiative being introduced by Lloyd’s.
Insurance Frameworks
Reference Architectures: NIIT Technologies’ Conceptual Business Architecture, Logical Technology Integration Architecture and Data Lineage frameworks facilitate the comprehensive understanding of interfaces and data therein. These help accelerate planning, design, and development efforts during a legacy modernization program.
Horizontal Frameworks
Code Comprehension Framework: A set of tools to handle legacy code that can be configured for any legacy language and can be used as a data migration tool for decommissioning projects.
Competency Development Framework: The insurance industry is laden with technologies that are legacy such as COBOL & Assembler and platforms that are niche such as Duckcreek, Guidewire, and wMA. Through our heritage of training and development, we have created a well-defined and highly successful competency development framework that helps us train and ramp up resources quickly on any legacy or niche technology.
Knowledge Management Framework: This framework, which comes with a portal, helps in capturing and institutionalizing non-documented knowledge of the system thereby reducing dependency on individuals.
Outcomes that Speak Value
Creating shared services hubs that deliver millions of dollars in savings. Modernizing web portals to enhance customer experience. Delivering highly precise risk exposure insights
that save assets and lives. These are just some of the ways in which we deliver more value to our clients.
Our Success Story
Reduced Application Maintenance Cost
A global insurance company partnered with NIIT Technologies to outsource its Life Insurance-based applications. The engagement helped the client achieve 100% compliance on all SLAs and improve system availability by 5%.
Delivered Fast and Accurate Reports
NIIT Technologies' Acumen Insurance data warehouse helped a leading insurance firm to provide centralized and accessible reporting. Besides bringing in transparency, speed, and accuracy to strategic reporting, Acumen also supported compliance reporting.
Developed a Modern, Web-based PlatformA US-based Property & Casualty Insurer selected NIIT Technologies for conversion of existing legacy PAS processes to Duck Creek Technology applications. The consolidation of client’s business on the new Web-based underwriting and policy administration platform saved the client around USD 25 million annually.
Novarica: Combined Impact of IT Initiatives on InsurersA compendium of 31 case studies from 28 insurers, the Novarica report is a useful set of examples of impactful IT projects. NIIT Technologies was used as the primary vendor from a large pool of vendors for development and system testing.
Commitment at the Heart of New Ideas and More Value
What’s better leverage than a trusted partner who delivers when it matters the most?
In-depthknowledge and
expertise inall insurance areas
Support to modernizelegacy systemsand re-engineer
business processes
Leadershipcapability in EDW,BI, and predictive
analytics
Demonstratedsuccess in enhancing
business agility,reducing costs, andimproving margins
Built on robust product partnerships and a proven global delivery model, the NIIT Technologies Insurance Practice helps you integrate technology with a sound understanding of the business processes inherent to the industry. We deliver effective solutions and provide executable roadmaps to meet your ever-increasing technology needs while always aiming for improved efficiencies through the effective use of IT.
At NIIT Technologies, we are committed to understanding your business inside-out and staying the course with you. Whether it is addressing your most pressing challenges or helping you prepare for future opportunities, we are here to help you respond effectively to changing business dynamics and accelerate your transformation journey. Count on our deep domain expertise, technology capabilities and proven processes to insure today and tomorrow.
For more information, contact [email protected]
© 2016 NIIT Technologies. All rights reserved.
NIIT Technologies is a leading global IT solutions organization, differentiated on the strength of domain expertise; it services clients in travel and transportation, banking and financial services, insurance, manufacturing, and media verticals. Leading with its service vision “New Ideas, More Value,” NIIT Technologies is committed to delivering new ideas combined with operational excellence to provide exceptional value to its clients. The Company is focused on helping businesses design sustainable, optimizable and winning digital operating models, enabling them to become agile, scalable, and flexible. Visit us at www.niit-tech.com
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