power improvement process (pip)
DESCRIPTION
Power Improvement Process (PIP). Development and implementation of highly effective improvement and innovation processes. Wülflingerstrasse 271 CH-8408 Winterthur +4152 224 02 77 [email protected]. A joint approach . Improvement Group AG and Qmarkets - PowerPoint PPT PresentationTRANSCRIPT
Improvement Group AG
Power Improvement Process (PIP)
Development and implementation of highly effective improvement and innovation processes
Wülflingerstrasse 271 CH-8408 Winterthur +4152 224 02 77 [email protected]
2 Improvement Group AG
A joint approach
Improvement Group AG and Qmarkets
A consultancy boutique specializing in substantial corporate development joined the global market leader specializing in enterprise-grade collective wisdom software solutions. A concurrence of favorable circumstances for a common mission:To provide improvement and innovation – processes, culture, customer experience – capturing the collective genius within those organizations.
3 Improvement Group AG
Continuous Improvement in a Complex World
O 4000 employees reduce cost about €220m in one year. O 1300 employees develop a new product position and
generate added value about €10m in ten months.
That is improvement in big steps, tapping the Wisdom of the Crowd.
The philosophy to improve in small steps is also important but in specific situations with lower complexity.
4 Improvement Group AG
Improvement und innovationThere are a many theoretical discussions about improvement and innovation, but in practice what matters is the sustainable development of the company, be it through innovation or improvement. In fact, a idea may be an innovation in one company and an improvement in another one.
The Power Improvement Process (PIP) will lead to innovation or/and improvement tapping the wisdom of the crowd.
For this we use the knowledge, know-how and gut feeling of employees, customers, Facebook followers, etc. and structure it in a process producing manageable results.
5 Improvement Group AG
Power Improvement Processes (PIP) Two different starting points
PIP Campaign PIP IndividuallyThe management team has a specific question or problem and ask a defined community (employees, middle management, Facebook, …) to submit and discuss their ideas.
The LiveInnovator Session is a short time campaign but includes also all PIP steps – but in three hours, without workshops and travel planning.
Everybody who has an idea with the possibility to generate added value, be it an innovation or improvement, can submit it to an Idea Pool.
6 Improvement Group AG
High speed PIP: LiveInnovator SessionO The session is starting with a virtual brainstorming,
including people within a meeting room and somewhere of the world.
O There is a structured process from such a brainstorming to evaluation of ideas, project proposals and constitution of the project team.
O Each process step can be specific designed and also run as the only part, e.g. as a brainstorming with experts to develop ideas for a specific question.
O In a session of two to three hours you get ideas and priorities from people around the world.
6
7 Improvement Group AG
Overview Campaign /1Q
uesti
on,
issue Who: management team
Tool: LiveInnovator
in advance
Define the communityManagement, department, employees, Facebook followers, all
Communication processHow to address the community before, during and after the campaign?
Setup NetInnovatorAnonymous, alias, name? Categories, modes of evaluations, design, duration
Resources
PIP team, decision makers, finance
Cam
paig
n st
art
according to planPIP team follows the process
8 Improvement Group AG
Overview campaign /2Re
sults
av
aila
ble PIP team
Raw dataExcel, Word summary structured by categories, priorities, participantsKeyword, cluster analysis - if needed
Basis for discussionsMind-map, (hypo-) thesis, summaries, proposals for next steps
Qualified ideas for a pitchWhich ideas should be further developed? Assignment to a topic-ownerGoals, timeline and budgetDe
cisio
n I PIP team ManagementTools:• Assignment
process• Token voting• Virtual committee
9 Improvement Group AG
Overview campaign /3Pi
tch
and
deci
sion
II
Topic-owner
Resonance within the project marketThe project idea published at the project market and the topic-owner looks for colleagues to build a teamWithout resonance no project
Project team develops pitchThe team develops and presents the pitch working together virtually and physically
Tools: LiveInnovator, NetInnovator
Go, stop, delayThe team gets the decision within days
Project tools: Similar NetInnovator or internal tools
Proj
ect m
arke
t
PIP team and management
10 Improvement Group AG
Overview PIP Individually /1Id
ea P
ool f
or
idea
s Admin: PIP teamIdea Pool, voting, evaluation
setup
Who has access?In principle as many as possibleWith higher maturity also customers and external experts
TemplatesIdea: Need, beneficiaries, …Pitch: Project scheme
Idea PoolFeatures: Idea market, comments, voting, member login, …
PIP teamManaging and following the whole process
Decision processCriteria for qualification of ideasPower for decisions in a decision board
11 Improvement Group AG
Overview PIP Individually /2
PIP team and management
Idea
mar
ket
on Id
ea P
ool
Pitc
h an
d de
cisio
nLook for resonanceThe idea needs followers and evaluationsColleagues are needed for collaborationOtherwise the idea will vanish
A virtual team is readyIf the writer has enough followers according to defined criteria the idea is submitted to the PIP team for a decision
idea writers
DecisionDecision within daysIf the idea is approved, the project planning starts
12 Improvement Group AG
Get used to the instrumentsLI campaign and NI sessions with the management team
First experiencesLI campaign with 100-400 participantsLocal LI sessionsSome ideas on the e-board
Fully operationalLI campaign with employees and customersWorldwide LI sessions
A wide range of ideas on the e-board
PIP Culture
PIP
Resu
lts
Months 3 5 9
Power Improvement Process (PIP): Implementation
13 Improvement Group AG
PIP development: Some pre-workContent Results Budget €
Analyze current processes• Continuous Improvement
Management• Innovation• Measurable results of those
processes
Cultural situation• Management by Delegation• Open mindedness• Hierarchical levels
Short report with conclusions for PIP
• Get to know the organization• Implications for the development of PIP• Revealing aspects of the internal process
culture
• Managerial background for the project• What could hinder or foster PIP?
• Presentation to Management Team10.000
14 Improvement Group AG
PIP development: The Management Team gets in touch with the instruments
Content Results Budget €
LiveInnovator session with a current topic (brainstorming, evaluation and proposals for solutions)
NetInnovator campaign with a current issueDuration: one week
• The Management team gets a feeling for the instruments and the range of applicable topics
• Experience: How to find solutions with a team in a short time?
• Analysis and presentation
• The future role of the PIP team will be taken on IGAG
Budget including setup and licenses 14.000
15 Improvement Group AG
PIP development: First experiences within the organization Content Results Budget €
Installing prerequisites• PIP Team• Decision process• Training
• Readiness for the start of a campaign
Setup a campaign• Chose a Topic• Define the community• Set campaign parameters• Essential: design the communication
process
• The Management Team is on board.• The PIP Team is ready to act
Ongoing campaign• Apply planned steps• Coaching of all involved people
• Information in between for the management team• PIP team is working
Analysis and interpretationPresentation
Debriefing session with the PIP TeamInformation of all participants (according the plan)
Familiarization with different methodologiesResultsLessons learned• Technical aspects• Cultural situation• Further steps and PIP Improvement
Lessons learned
Budget including setup, licenses and helpdesk 70.000
16 Improvement Group AG
PIP Overview: Development and Implementaion „PIP Individually“ Content Results Budget €
Prerequisites• PIP Team is operational• Decision processes are clear• Cultural background is analyzed
Develop the design of the e-board
Write the functional specification
InstallationTests
Set operational• Teams • Departments• Expand the range more and
moreCoaching and facilitating
• Prerequisite for Qmarkets to work on
• Led by Qmarkets
• Management Team and PIP Team • First experiences and improvement
• Change management
Budget including setup and licenses for one year 75.000
17 Improvement Group AG
Investement
Phase Budget €
General pre-work
First experiences with „LiveInnovator“ und „NetInnovator“
Development and implementation of PIP campaign
Development and implementation of PIP Individually
10.000
14.000
70.000
75.000
Total(including setup, licenses for 1 year; excluding VAT and expenses)
169.000