post nl caroline prick
TRANSCRIPT
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Zoveel mensen zoveel wensen
Caroline Prick
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Grocery
Home a
nd ga
rden
Beauty
and c
osmeti
cs
Leisu
re an
d pers
onal
g...
Clothin
g and
appa
relToy
s
Consu
mer ele
ctron
ics
House
hold
appli
ance
s
Software
Books
and m
edia
Movies
Music
Always offline
Potentially online, 2035
Online
Sources: “Breaking Through the Barries to Online Growth,” BCG article, June; BCG analysis
Digitizable productsOnline share, Europe (%)
100
25
50
0
75
We staan nog maar aan
het begin
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23,2% groei E-commerce
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23,8 miljoen pakketten
40pakketten per seconde
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5,1 5,7 6,1
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Invloed op levertijd
Invloedop aflever moment
Niet kunnen voelen of zien van het product
Langelevertijd
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100%
80%
60%
40%
20%
0%
Webwinkelsmet bezorgopties groeien harder
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Lokaal versus Landelijk
Ophalen versus Thuis Bezorgen
De Volgende dagen versus dezelfde dag bezorgd
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Lokaal
Landelijk
versus
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Lokaal
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Landelijk
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Ophalenop afspraak
Nieuw1 en 2 uurs tijdvakken
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Ophalen
Thuis Bezorgen
versus
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DE UK ES FR NL HU IT BE IE AU GR DK IS FI NO SE0%
10%20%30%40%50%60%70%80%90%
100%
To a neighbour
Parcel locker & home in a specific place
Retail outlet, Post office
Home, workplace/office
consumenten
Voorkeur
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Ophalen
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Ophalen
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Ophalen
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VoorkeurThuis bezorgen
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To be
launched
Bezorgen op afspraak
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De volgende dag(en)
dezelfde dag bezorgd
versus
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De volgende dag(en)
bezorgd
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Dezelfde dag
bezorgd
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Lokaal versus Landelijk
Ophalen versus Thuis Bezorgen
De Volgende dagen versus dezelfde dag bezorgd
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Bezorgen alleen is niet genoeg
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14%
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Nieuw
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#151