post-modern management –today’s leadership …...research base + 300 interviews with c suite...

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November 13, 2012 Karl Moore, Ph.D. Post-Modern Management – Today’s Leadership Approach

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Page 1: Post-Modern Management –Today’s Leadership …...Research Base + 300 interviews with C Suite Executives in North America, Europe and Asia Sir Richard Branson, General Martin Dempsey,

November 13, 2012

Karl Moore, Ph.D.

Post-Modern Management – Today’s Leadership Approach

Page 2: Post-Modern Management –Today’s Leadership …...Research Base + 300 interviews with C Suite Executives in North America, Europe and Asia Sir Richard Branson, General Martin Dempsey,

Generals Fight the Battles of Their Youth

Page 3: Post-Modern Management –Today’s Leadership …...Research Base + 300 interviews with C Suite Executives in North America, Europe and Asia Sir Richard Branson, General Martin Dempsey,

Business Process Re-engineering

Continuous Improvement/Learning Organization

Empowerment

Workout

Visioning

Cycle Time/Speed

Benchmarking

One Minute Managing

Corporate Culture

Intrapreneuring

Just in Time/Kanban

Matrix

MBWA

Portfolio Management

Restructuring/Delayering

“Excellence”

Quality Circles/TQM

Wellness

Decentralisation

Value Chain

„Theory Z‟

Management by Objectives

Conglomeration

T-Group Training„Theory Z‟

Brainstorming

Theory X and Theory Y

Satisfiers/Dissatisfiers

Managerial Grid

Decision Trees

1950 1960 1970 1980 20001990

Self Managing Teams

Core Competencies

Horizontal Organizations

Zero Base Budgeting

Strategic Business Units

Diversification

Experience Curve

Infl

ue

nc

e In

de

x

Ebbs, Flows and Residual Impact of Business Fads

Page 4: Post-Modern Management –Today’s Leadership …...Research Base + 300 interviews with C Suite Executives in North America, Europe and Asia Sir Richard Branson, General Martin Dempsey,

Research Base

+ 300 interviews with C Suite Executives in North America, Europe and Asia

Sir Richard Branson, General Martin Dempsey, Muhammad Yunus, Calin Rovinescu, Dick Evans, Pierre Beaudoin, Robert Brown, Michael Sabia, Robert Dutton, Moya Greene, Kevin Lynch, Pierre Lortie, Robert Milton, Arthur Porter, Mike Roach, Paul Tellier, Caryn Lerner, Robert Rabinovitch, Andre Navarra, Sheila Fraser, etc..

+ Co-teaching a MBA course, Role of the CEO with Dick Evans, just retired CEO of Alcan and Paul Tellier, Bombardier, CN, Clerk

+ 350 interviews with under 35s in the Canada, the U.S., Japan and Europe

Page 5: Post-Modern Management –Today’s Leadership …...Research Base + 300 interviews with C Suite Executives in North America, Europe and Asia Sir Richard Branson, General Martin Dempsey,

The Modern Viewpoint

People over 45 are Moderns, mainly

Faith in Science to bring us to a bright future

We can KNOW thanks to the scientific method

Relentless Upward Progress

Many modernists believed that by rejecting tradition they could discover radically new ways of making art, architecture, etc..

Page 6: Post-Modern Management –Today’s Leadership …...Research Base + 300 interviews with C Suite Executives in North America, Europe and Asia Sir Richard Branson, General Martin Dempsey,

Less Truth than there use to be, more truth than there use to be –

The death of Metanarratives and the rise of micronarratives

Truth is tested against standards accepted by the community a al Wikipedia, the democraticzation of the truth

A decline in hierarchy

From the Individual to Collaboration

A sense of things beyond science and analysis – Emotions!

The search for meaning and purpose

All this is amplified by technology, particularly, Social Media

Some Central Aspects of thePostmodern Worldview

Page 7: Post-Modern Management –Today’s Leadership …...Research Base + 300 interviews with C Suite Executives in North America, Europe and Asia Sir Richard Branson, General Martin Dempsey,

PostModern Medicine

The Doctor

The Patient

“Doc, I have 3 Theories of what is wrong with me – what do you think?”

“Have you seen this article?”

From Quacks to Complimentary Medicine

“it’s about the subject rather then the illness, we must look at the patients subjectively, something physicians fail to do” - Dr. Saleem Razack, Assistant Dean of Admissions, McGill Faculty of Medicine

The Doctor

The Patient

Page 8: Post-Modern Management –Today’s Leadership …...Research Base + 300 interviews with C Suite Executives in North America, Europe and Asia Sir Richard Branson, General Martin Dempsey,

Working With/Reaching Postmoderns

1. Privileging All Voices - From An Age of Deference to An Age of Reference – My story is as good as your story

Listen More, Talk Less

Page 9: Post-Modern Management –Today’s Leadership …...Research Base + 300 interviews with C Suite Executives in North America, Europe and Asia Sir Richard Branson, General Martin Dempsey,

Working With/Reaching Postmoderns

1. Privileging All Voices - From An Age of Deference to An Age of Reference – My story is as good as your story

Listen More, Talk Less

2. The Rise of the Periphery – The Hunt For Innovation Seek Diversity and Embrace It

Page 10: Post-Modern Management –Today’s Leadership …...Research Base + 300 interviews with C Suite Executives in North America, Europe and Asia Sir Richard Branson, General Martin Dempsey,

Working With/Reaching Postmoderns

1. Privileging All Voices - From An Age of Deference to An Age of Reference – My story is as good as your story

Listen More, Talk Less

2. The Rise of the Periphery – The Hunt For Innovation Seek Diversity and Embrace It

3. The Importance of Emotions – “Just the Facts”Go With the Flow

Page 11: Post-Modern Management –Today’s Leadership …...Research Base + 300 interviews with C Suite Executives in North America, Europe and Asia Sir Richard Branson, General Martin Dempsey,

Working With/Reaching Postmoderns

1. Privileging All Voices - From An Age of Deference to An Age of Reference – My story is as good as your story

Listen More, Talk Less

2. The Rise of the Periphery – The Hunt For Innovation Seek Diversity and Embrace It

3. The Importance of Emotions – “Just the Facts”Go With the Flow

4. A Renewed Need For Purpose

Work and Life - Must Have Meaning

Page 12: Post-Modern Management –Today’s Leadership …...Research Base + 300 interviews with C Suite Executives in North America, Europe and Asia Sir Richard Branson, General Martin Dempsey,

Working With/Reaching Postmoderns

1. Privileging All Voices - From An Age of Deference to An Age of Reference – My story is as good as your story

Listen More, Talk Less

2. The Rise of the Periphery – The Hunt For Innovation Seek Diversity and Embrace It

3. The Importance of Emotions – “Just the Facts”Go With the Flow

4. A Renewed Need For Purpose

Work and Life - Must Have Meaning

5. Rethink the Meaning of Career and Work/Life BalanceLose the Blackberry – At Least on the Weekend

Page 13: Post-Modern Management –Today’s Leadership …...Research Base + 300 interviews with C Suite Executives in North America, Europe and Asia Sir Richard Branson, General Martin Dempsey,

Working With/Reaching Postmoderns

1. Privileging All Voices - From An Age of Deference to An Age of Reference – My story is as good as your story

Listen More, Talk Less

2. The Rise of the Periphery – The Hunt For Innovation Seek Diversity and Embrace It

3. The Importance of Emotions – “Just the Facts”Go With the Flow

4. A Renewed Need For Purpose

Work and Life - Must Have Meaning

5. Rethink the Meaning of Career and Work/Life Balance

Lose the Blackberry – At Least on the Weekend

6. Find a Boomer Mentor - to Learn Wisdom and Foolishness

Page 14: Post-Modern Management –Today’s Leadership …...Research Base + 300 interviews with C Suite Executives in North America, Europe and Asia Sir Richard Branson, General Martin Dempsey,

Karl MooreRETHINKING LEADERSHIP

The Decline but Not Fall of Hierarchy –

What Young People Really Want

The Best Way To Innovation? - An

Important Lesson from India

Young People stop just Texting Me and

Give me a Call once in a while? PLZ

From Social Networks to Collaboration

Network: the Next Evolution of Social

Media for Business

HBS’s Amy Edmondson On the Death of

Teams